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FIX_TICKET_MASTER_MAIL

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This commit is contained in:
Srinivas-Saravanan 2025-02-17 15:50:34 +05:30
parent 9568260f65
commit c2c013f4a1
1 changed files with 2 additions and 2 deletions
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4
app/Models/TicketMasterModel.php
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@ -133,7 +133,7 @@ class TicketMasterModel extends Model
ticket_claim_status.trigger_type = ticket_mail_template.trigger_type
and ticket_claim_status.ticket_type = ticket_mail_template.ticket_type
and ticket_mail_template.is_active = 1')
->join('employees','employees.id = ticket_master.emp_id and employees.is_active = 1')
->join('employees','employees.id = ticket_master.emp_id','left')
->where('ticket_master.id', $ticket_id)
->where('ticket_master.is_active', 1)
->where('ticket_claim_status.is_active', 1)
@ -168,7 +168,7 @@ class TicketMasterModel extends Model
->join('tpa', 'ticket_master.tpa_id = tpa.id', 'left')
->join('ticket_notes', 'ticket_master.id = ticket_notes.ticket_id and ticket_notes.is_active = 1 and ticket_notes.is_auto_query = 1','left')
->join('user_profiles', 'ticket_master.acm_id = user_profiles.id', 'left')
->join('employees','employees.id = ticket_master.emp_id and employees.is_active = 1')
->join('employees','employees.id = ticket_master.emp_id','left')
->where('ticket_master.id', $ticket_id)
->where('ticket_master.is_active', 1)
->first();