From c2c013f4a16bb3a006c2ba8ba2120818e12b97b8 Mon Sep 17 00:00:00 2001 From: Srinivas-Saravanan Date: Mon, 17 Feb 2025 15:50:34 +0530 Subject: [PATCH] FIX_TICKET_MASTER_MAIL --- app/Models/TicketMasterModel.php | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/app/Models/TicketMasterModel.php b/app/Models/TicketMasterModel.php index 4ccaba9c..4cb59773 100644 --- a/app/Models/TicketMasterModel.php +++ b/app/Models/TicketMasterModel.php @@ -133,7 +133,7 @@ class TicketMasterModel extends Model ticket_claim_status.trigger_type = ticket_mail_template.trigger_type and ticket_claim_status.ticket_type = ticket_mail_template.ticket_type and ticket_mail_template.is_active = 1') - ->join('employees','employees.id = ticket_master.emp_id and employees.is_active = 1') + ->join('employees','employees.id = ticket_master.emp_id','left') ->where('ticket_master.id', $ticket_id) ->where('ticket_master.is_active', 1) ->where('ticket_claim_status.is_active', 1) @@ -168,7 +168,7 @@ class TicketMasterModel extends Model ->join('tpa', 'ticket_master.tpa_id = tpa.id', 'left') ->join('ticket_notes', 'ticket_master.id = ticket_notes.ticket_id and ticket_notes.is_active = 1 and ticket_notes.is_auto_query = 1','left') ->join('user_profiles', 'ticket_master.acm_id = user_profiles.id', 'left') - ->join('employees','employees.id = ticket_master.emp_id and employees.is_active = 1') + ->join('employees','employees.id = ticket_master.emp_id','left') ->where('ticket_master.id', $ticket_id) ->where('ticket_master.is_active', 1) ->first();