diff --git a/app/Models/TicketMasterModel.php b/app/Models/TicketMasterModel.php
index 4ccaba9c..4cb59773 100644
--- a/app/Models/TicketMasterModel.php
+++ b/app/Models/TicketMasterModel.php
@@ -133,7 +133,7 @@ class TicketMasterModel extends Model
                     ticket_claim_status.trigger_type = ticket_mail_template.trigger_type 
                     and ticket_claim_status.ticket_type = ticket_mail_template.ticket_type 
                     and ticket_mail_template.is_active = 1')
-        ->join('employees','employees.id = ticket_master.emp_id and employees.is_active = 1')
+        ->join('employees','employees.id = ticket_master.emp_id','left')
         ->where('ticket_master.id', $ticket_id)
         ->where('ticket_master.is_active', 1)
         ->where('ticket_claim_status.is_active', 1)
@@ -168,7 +168,7 @@ class TicketMasterModel extends Model
             ->join('tpa', 'ticket_master.tpa_id = tpa.id', 'left')
             ->join('ticket_notes', 'ticket_master.id = ticket_notes.ticket_id and ticket_notes.is_active = 1 and ticket_notes.is_auto_query = 1','left')
             ->join('user_profiles', 'ticket_master.acm_id = user_profiles.id', 'left')
-            ->join('employees','employees.id = ticket_master.emp_id and employees.is_active = 1')
+            ->join('employees','employees.id = ticket_master.emp_id','left')
             ->where('ticket_master.id', $ticket_id)
             ->where('ticket_master.is_active', 1)
             ->first();