441 lines
16 KiB
PHP
441 lines
16 KiB
PHP
<?php
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namespace App\Controllers;
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use App\Controllers\BaseController;
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use CodeIgniter\HTTP\ResponseInterface;
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use App\Models\TicketMasterModel;
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use App\Models\TicketClaimStatusModel;
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use App\Models\ClientModel;
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use App\Models\TicketHistoryModel;
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use App\Models\TicketMailTemplateModel;
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use App\Models\TicketMessageModel;
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use App\Models\TicketNoteModel;
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use App\Models\UserModel;
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use DOMDocument;
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use Psr\Log\LoggerInterface;
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use Kint\Kint;
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use CodeIgniter\API\ResponseTrait;
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class TicketController extends BaseController
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{
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use ResponseTrait;
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protected $myLogger;
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protected $ticketType;
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protected $priorityType;
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protected $relationshipType;
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protected $modeOFIntimate;
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protected $claimType;
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protected $claimStatus;
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protected $placeHolders;
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protected $clientModel;
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protected $ticketMasterModel;
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protected $ticketHistoryModel;
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protected $ticketMailTemplateModel;
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protected $ticketMessageModel;
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protected $ticketNoteModel;
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protected $triggerType;
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protected $userModel;
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public function __construct()
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{
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$this->myLogger = \Config\Services::mylogger();
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$this->ticketMasterModel = new TicketMasterModel();
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$this->ticketType = [1 => "Claim-GMC", 2 => "Claim-GPA", 3 => "EDLI", 4 => "GTLI"];
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$this->priorityType = [
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1 => "Low",
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2 => "Medium",
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3 => "High",
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4 => "Urgent",
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5 => "Emergency",
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6 => "Critical"
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];
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$this->relationshipType = [
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"self" => "Self",
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"spouse" => "Spouse",
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"son" => "Son",
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"daughter" => "Daughter",
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"father" => "Father",
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"mother" => "Mother",
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"father-in-law" => "Father-in-Law",
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"mother-in-law" => "Mother-in-Law"
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];
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$this->modeOFIntimate = [
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1 => "In Person",
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2 => "Courier",
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3 => "Online Mode - Email",
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4 => "Online Mode - To TPA"
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];
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$this->claimType = [
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1 => [
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1 => "Main",
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2 => "OPD",
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3 => "Pre ReOpen",
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4 => "Post ReOpen",
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],
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2 => [
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1 => "TTD",
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2 => "PTD",
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3 => "PPD",
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4 => "Death",
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]
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];
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$this->triggerType = [
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1 => "Trigger 1",
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2 => "Trigger 2",
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3 => "Trigger 3",
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4 => "Trigger 4",
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5 => "Trigger 5",
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6 => "Trigger 6",
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7 => "Trigger 7"
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];
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$this->placeHolders = ['employee_name', 'employee_id', 'corporate_name', 'relationship',
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'insured_name', 'acm_name', 'acm_contact', 'claim_no', 'pt_name'];
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$this->ticketMasterModel = new TicketMasterModel();
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$this->claimStatus = new TicketClaimStatusModel();
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$this->clientModel = new ClientModel();
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$this->ticketHistoryModel = new TicketHistoryModel();
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$this->ticketMailTemplateModel = new TicketMailTemplateModel();
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$this->ticketNoteModel = new TicketNoteModel();
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$this->ticketMessageModel = new TicketMessageModel();
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$this->userModel = new UserModel();
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}
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public function ticketList()
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{
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if ($this->request->is('get')) {
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$data['page_name'] = "Claims";
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$data['ticket_type'] = $this->ticketType;
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$data['claim_status'] = $this->claimStatus->select('id,ticket_type,claim_status')->where('is_active',1)->findAll();
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$data['client_list'] = $this->clientModel->select('id,client_name')->where('is_active',1)->findAll();
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return $this->loadLayout('ticket_search', $data);
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} else{
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$data['ticket_data'] = $this->ticketSearch();
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$html = view('ticket_list', $data);
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return $this->respond(['status' => true, 'html' => $html], 200);
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}
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}
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public function ticketSearch()
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{
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$search_data = $this->request->getPost();
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// print_r($search_data);
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$where = [];
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foreach ($search_data as $search_objects => $key){
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if ($key != null && $key != '' && $key!= 0 ){
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$where[$search_objects] = $key;
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}
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}
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// print_rr($where);
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$data = $this->ticketMasterModel
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->select('ticket_master.id, ticket_claim_status.claim_status as status,
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ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
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insurers.name as insurer_name, clients.client_name,
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DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
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->join('insurers','insurers.id = ticket_master.insurer_id and insurers.is_active = 1','left')
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->join('clients','clients.id = ticket_master.client_id and clients.is_active = 1','left')
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->join('ticket_claim_status','ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1','left')
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->where('ticket_master.is_active',1)
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->where($where)
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->findAll();
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// print_rr($data);
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// log_message('error',' Claims Master Data '.json_encode($data));die();
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// print_rr($data);die();
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return $data;
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}
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public function ticket_form($ticket_type)
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{
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$data = $this->ticket_form_data($ticket_type);
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return $this->loadLayout('ticket_form_handler', $data);
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}
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public function ticket_form_data($ticket_type)
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{
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$data['ticket_form'] = 1;
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$data['ticket_type'] = $this->ticketType;
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$data['priorityType'] = $this->priorityType;
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$data['relationshipType'] = $this->relationshipType;
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$data['modeOFIntimate'] = $this->modeOFIntimate;
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$data['acms'] = db_connect()->table('user_profiles')
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->select('user_profiles.id, user_profiles.first_name')
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->where('user_profiles.is_active', 1)
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->where('user_profiles.role', 3)
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->get()
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->getResultArray();
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$data['claim_status'] = db_connect()->table('ticket_claim_status')
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->select('ticket_claim_status.*')
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->where('ticket_claim_status.is_active', 1)
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->where('ticket_claim_status.ticket_type', $ticket_type)
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->get()
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->getResultArray();
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if($ticket_type == 1){
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$data['claim_type'] = $this->claimType[1];
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}else{
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$data['claim_type'] = $this->claimType[2];
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if($ticket_type == 2){
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$data['ticket_form'] = 'GPA';
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}else if($ticket_type = 3){
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$data['ticket_form'] == 'EDLI';
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}else if($ticket_type = 4){
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$data['ticket_form'] = 'GTLI';
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}
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}
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return $data;
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}
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public function view_ticket($ticket_id)
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{
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$ticket_data = $this->ticketMasterModel->where('id', $ticket_id)->where('is_active', 1)->first();
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$ticket_data = $this->formatDateForClaim($ticket_data, 'd/m/Y');
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// dd($ticket_data);
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$data = $this->ticket_form_data($ticket_data['ticket_type_id']);
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$data['ticket_data'] = $ticket_data;
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$data['reply_data'] = $this->ticketMasterModel
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->join('ticket_claim_status','ticket_master.claim_status_id = ticket_claim_status.id and ticket_claim_status.is_active = 1')
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->join('ticket_mail_template','ticket_claim_status.trigger_type = ticket_mail_template.trigger_type and ticket_claim_status.ticket_type = ticket_mail_template.ticket_type and ticket_mail_template.is_active = 1')
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->where('ticket_master.id',$ticket_id)
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->where('ticket_master.is_active',1)
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->first();
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$data['placeHolders'] = $this->placeHolders;
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$data['message_data'] = $this->getTicketMessage($ticket_id);
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// dd($data);
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return $this->loadLayout('ticket_edit_onbording', $data);
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}
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public function formatDateForClaim($ticket_data, $out_put_format = 'Y-m-d')
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{
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if(empty($ticket_data['doa'])){
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$ticket_data['doa'] = null;
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}else{
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$ticket_data['doa'] = change_date_format($ticket_data['doa'], null, $out_put_format);
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}
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if(empty($ticket_data['dod'])){
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$ticket_data['dod'] = null;
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}else{
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$ticket_data['dod'] = change_date_format($ticket_data['dod'], null, $out_put_format);
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}
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if(empty($ticket_data['dob'])){
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$ticket_data['dob'] = null;
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}else{
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$ticket_data['dob'] = change_date_format($ticket_data['dob'], null, $out_put_format);
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}
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if(empty($ticket_data['date_of_join'])){
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$ticket_data['date_of_join'] = null;
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}else{
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$ticket_data['date_of_join'] = change_date_format($ticket_data['date_of_join'], null, $out_put_format);
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}
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if(empty($ticket_data['date_of_incep'])){
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$ticket_data['date_of_incep'] = null;
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}else{
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$ticket_data['date_of_incep'] = change_date_format($ticket_data['date_of_incep'], null, $out_put_format);
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}
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if(empty($ticket_data['date_of_accident'])){
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$ticket_data['date_of_accident'] = null;
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}else{
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$ticket_data['date_of_accident'] = change_date_format($ticket_data['date_of_accident'], null, $out_put_format);
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}
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if(empty($ticket_data['date_of_death'])){
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$ticket_data['date_of_death'] = null;
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}else{
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$ticket_data['date_of_death'] = change_date_format($ticket_data['date_of_death'], null, $out_put_format);
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}
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if(empty($ticket_data['date_of_intimat'])){
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$ticket_data['date_of_intimat'] = null;
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}else{
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$ticket_data['date_of_intimat'] = change_date_format($ticket_data['date_of_intimat'], null, $out_put_format);
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}
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return $ticket_data;
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}
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public function createTicket()
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{
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$ticket_data = $this->request->getPost();
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$ticket_data = $this->formatDateForClaim($ticket_data);
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// print_rr($ticket_data); die;
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if($ticket_data){
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$return_value = $this->ticketMasterModel->insert($ticket_data);
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if($return_value){
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return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim created successfully"], 200);
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} else {
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return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to create claim'], 200);
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}
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}else{
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return $this->respond(['status' => false, 'code' => 404, 'message' => 'claim data not found'], 200);
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}
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}
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public function updateTicket()
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{
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$ticket_id = $this->request->getPost('ticket_master_id');
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$ticket_data = $this->request->getPost();
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$ticket_data = $this->formatDateForClaim($ticket_data);
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// print_rr($ticket_data); die;
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if($ticket_data){
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$return_value = $this->ticketMasterModel->where('id', $ticket_id)->set($ticket_data)->update();
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if($return_value){
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return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim updated successfully"], 200);
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} else {
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return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to update claim'], 200);
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}
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}else{
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return $this->respond(['status' => false, 'code' => 404, 'message' => 'claim data not found'], 200);
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}
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}
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public function mailTemplate()
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{
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$data = [];
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$data['trigger_type'] = $this->triggerType;
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$data['policy_type'] = $this->ticketType;
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$data['placeHolders'] = $this->placeHolders;
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$data['ticket_data'] = $this->ticketMailTemplateModel->where('is_active',1)->findAll();
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$data['ticket_type'] = $this->ticketType;
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$data['trigger_type'] = $this->triggerType;
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return $this->loadLayout('ticket_mail_template', $data);
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}
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public function crudTemplate($action){
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//action 1 is create. action 2 is edit and action 3 is delete
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if ($action == 1){
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$received_data = $this->request->getPost();
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if (isset($received_data['id']) && $received_data['id'] != '' ){
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$status = $this->ticketMailTemplateModel->save($received_data);
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if ($status){
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return $this->respond(['status'=> true],200);
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}else{
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return $this->respond(['status' => false],200);
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}
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}else{
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$status = $this->ticketMailTemplateModel->save($received_data);
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if ($status){
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return $this->respond(['status'=> true],200);
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}else{
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return $this->respond(['status' => false],200);
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}
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}
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}
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elseif ($action == 2){
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$table_id = (int)$this->request->getPost('id');
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$data = $this->ticketMailTemplateModel->where('id',$table_id)->where('is_active',1)->first();
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if ($data){
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return $this->respond(['status' => true,'data'=> $data],200);
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}else{
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return $this->respond(['status' => false],404);
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}
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}
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elseif ($action == 3){
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$table_id = (int)$this->request->getPost('id');
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$sql = "update ticket_mail_template set is_active = 0 where id = $table_id ";
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$status = $this->ticketMailTemplateModel->query($sql);
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if($status){
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return $this->respond(['status'=> true],200);
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}else{
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return $this->respond(['status' => false],404);
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}
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}
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}
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public function crudNote($action){
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// action = 1 is read, action 2 is insert/update
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if ($action == 1){
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$ticket_master_id = $this->request->getPost('id');
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if (isset($ticket_master_id) && $ticket_master_id != ''){
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$data = $this->ticketNoteModel->where('is_active',1)->where('ticket_id',$ticket_master_id)->first();
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if ($data){
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return $this->respond(['status' => true, 'data' => $data],200);
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}else{
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return $this->respond(['status' => false],404);
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}
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}
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}elseif ($action == 2){
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$data = $this->request->getPost();
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// if (isset($data['id']) && $data['id'] != ''){
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$status = $this->ticketNoteModel->save($data);
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// }
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if ($status){
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return $this->respond(['status'=>true],200);
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}else{
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return $this->respond(['status'=>false],404);
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}
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}
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}
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public function saveReply(){
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$received_data = $this->request->getPost();
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$received_data['sender'] = 'staff';
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$status = $this->ticketMessageModel->save($received_data);
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if ($status){
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return $this->respond(['status' => true,'code'=>200],200);
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}else{
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return $this->respond(['status' => false,'code' => 404],404);
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}
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}
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public function getTicketMessage($ticket_master_id){
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// log_message('error','Function called');die();
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// $ticket_master_id = $this->request->getPost('id');
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$user_id = get_session_userid();
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$logged_user = $this->userModel->select('first_name,last_name,profile')->where('id',$user_id)->first();
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$dataToSend = [];
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$dataToSend['user_name'] = $logged_user['first_name'].' '.$logged_user['last_name'];
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$dataToSend['messages'] = $this->ticketMessageModel->where('is_active',1)
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->where('ticket_id',$ticket_master_id)->orderBy('created_at', 'DESC')
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->findAll();
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foreach ($dataToSend['messages'] as $message){
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$mail_content_converted = $this->convertHtmlToText($message['mail_content']);
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$message['mail_content'] = $mail_content_converted;
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}
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$dataToSend['emp_name'] = $this->ticketMasterModel->select('emp_name')
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->where('id',$ticket_master_id)->where('is_active',1)
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->first()['emp_name'];
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// dd($dataToSend);
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if($dataToSend){
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return $dataToSend;
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}else{
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$data = [];
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return $data;
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}
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}
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public function convertHtmlToText($html) {
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$dom = new DOMDocument();
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@$dom->loadHTML($html);
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return strip_tags($dom->saveHTML());
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}
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} |