170 lines
4.4 KiB
PHP
170 lines
4.4 KiB
PHP
<?php
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namespace App\Controllers;
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use App\Controllers\BaseController;
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use CodeIgniter\HTTP\ResponseInterface;
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use App\Models\ThzMasterModel;
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use App\Models\ThzMasterNotesModel;
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use App\ControllerCleaners\ThzControllerCleaner;
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class ThzController extends BaseController
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{
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protected $thzMasterModel;
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protected $thzMasterNotesModel;
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protected $thzControllerCleaner;
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public function __construct()
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{
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$this->thzMasterModel = new ThzMasterModel();
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$this->thzMasterNotesModel = new ThzMasterNotesModel();
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$this->thzControllerCleaner = new ThzControllerCleaner();
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}
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public function index()
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{
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//
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}
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public function ticketSave(){
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$data = $this->request->getJSON(true);
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if (!empty($data['thz_id'])) {
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$data['updated_by'] = get_session_userid();
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$ticket_id = $data['thz_id'];
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$text = "update";
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$result = $this->thzMasterModel->where('thz_id', $ticket_id)->set($data)->update();
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} else {
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$data['created_by'] = get_session_userid();
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$text = "create";
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$result = $this->thzMasterModel->insert($data);
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}
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return $this->response->setJSON(([ 'status' => $result ? 'success' : 'error' ,
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'message' => $result ? "Ticket {$text}d successfully" : "Unable to {$text} ticket. Please try again." ]));
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}
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public function ticketList()
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{
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$returnType = strtolower($this->request->getGet('return_type') ?? 'api');
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$data = $this->request->getJSON(true);
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$tickets = $this->fetchTicketsBasedOnrole($data);
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if ($returnType === 'api') {
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if (empty($tickets)) {
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return $this->response->setJSON([ 'status' => 'error','message' => 'No tickets found',])->setStatusCode(404);
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}
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}else{
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$data['page_name'] = "Ticket List";
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$data['ticket_data'] = $tickets;
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$data['assigner'] = $this->userModel->where('is_active', 1)->findAll();
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return $this->loadLayout('ticket_list_web', $data);
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}
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return $this->response->setJSON([
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'status' => 'success',
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'data' => $tickets,
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]);
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}
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public function ticketConversationSave(){
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$data = $this->request->getJSON(true);
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$result = $this->thzMasterNotesModel->insert($data);
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if(empty($result)){
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return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']));
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}
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return $this->response->setJSON((['status' => 'success', 'data' => $result]));
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}
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public function ticketConversationList(){
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$data = $this->request->getJSON(true);
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$thz_id = $data['thz_id'] ?? null;
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$result = $this->thzMasterNotesModel->ticketConversationList($thz_id);
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if(empty($result)){
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return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']));
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}
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return $this->response->setJSON((['status' => 'success', 'data' => $result]));
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}
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/************************************************** PRIVATE FUNCTIONS ********************************************************/
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private function checkGeneralUserOrEmployee($data){
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if($data['empcode']){
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return $data['empcode'];
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} elseif ($data['mobile']) {
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return $data['mobile'];
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} elseif ($data['email']) {
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return $data['email'];
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} else {
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return null;
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}
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}
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private function fetchTicketsBasedOnrole(array $data): array
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{
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$id = $data['thz_id'] ?? null;
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$assign_to = $data['assign_to'] ?? null;
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$mobile = $data['mobile'] ?? null;
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if (!empty($assign_to)) {
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// Tickets assigned to a staff
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return $this->thzMasterModel
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->where('assign_to', $assign_to)
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->findAll();
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}
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if (!empty($id) && !empty($mobile)) {
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// Specific ticket by ID and mobile
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return $this->thzMasterModel
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->where('thz_id', $id)
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->where('mobile', $mobile)
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->findAll();
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}
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// All tickets (e.g., for managers)
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return $this->thzMasterModel->findAll();
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}
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}
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