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CHANGE UI LEVEL FIXES - VADIVEL J 2025-08-21

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vadivelJ96 2025-08-21 11:19:06 +05:30
parent ba95c07642
commit 9fc5a33d61
1 changed files with 40 additions and 13 deletions
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53
app/Controllers/ThzController.php
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@ -114,10 +114,13 @@ class ThzController extends BaseController
return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404); return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
} }
$emailNotificationResult = $this->ticketConversationSaveNotification($data);
return $this->response->setJSON([ return $this->response->setJSON([
'status' => $result ? 'success' : 'error', 'status' => $result ? 'success' : 'error',
'message' => $result ? "Ticket Notes created successfully" : "Unable to create ticket notes. Please try again." 'message' => $result ? "Ticket Notes created successfully" : "Unable to create ticket notes. Please try again." ,
'notification' => $emailNotificationResult ? 'Email Notification Success..!!' : 'Email Notification Failed..!!'
])->setStatusCode($result ? 200 : 400); ])->setStatusCode($result ? 200 : 400);
} }
@ -179,10 +182,6 @@ class ThzController extends BaseController
} }
public function ticketConversationSaveNotification($data){
}
public function ticketAssigning(){ public function ticketAssigning(){
$returnType = strtolower($this->request->getGet('return_type') ?? 'api'); $returnType = strtolower($this->request->getGet('return_type') ?? 'api');
@ -275,6 +274,32 @@ class ThzController extends BaseController
} }
private function ticketConversationSaveNotification($data){
$thz_id = $data['thz_id'] ;
$user_email = $data['email'] ?? '';
$assignee_email = $this->findAssigneeEmail($data['assign_to']) ?? '';
$sender_mail = $data['notes_by'] == "User" ? $user_email : $assignee_email ;
$receiver_mail = $data['notes_by'] == "User" ? $assignee_email : $user_email ;
$templateName = "ticket_conversation_save_notification";
$to_email = $receiver_mail;
$ticketId = $thz_id;
$message = $data['notes'] ?? '';
$this->sendEmail( $templateName, $data , $to_email , $ticketId , $message);
return true;
}
private function findAssigneeEmail($assignee_id){ private function findAssigneeEmail($assignee_id){
$row = $this->userModel->where('id', $assignee_id)->get()->getRow(); $row = $this->userModel->where('id', $assignee_id)->get()->getRow();
@ -361,25 +386,27 @@ class ThzController extends BaseController
} }
private function sendEmail( $templateName, $data , $to_email , $ticketId){ private function sendEmail( $templateName, $data , $to_email , $ticketId , $message = ""){
$mail = $this->ticketMailTemplateModel->where('template_name',$templateName )->findAll()[0] ?? []; $mailTemplate = $this->ticketMailTemplateModel->where('template_name',$templateName )->findAll()[0] ?? [];
if(empty($mail)){ if(empty($mailTemplate)){
return ; return ;
} }
$mail['subject'] = str_replace('%subject%', $data['subject'] ?? '', $mail['subject']); $mailTemplate['subject'] = str_replace('%subject%', $data['subject'] ?? '', $mailTemplate['subject']);
$mail['mail_content'] = str_replace('%subject%', $data['subject'] ?? '', $mail['mail_content']); $mailTemplate['mail_content'] = str_replace('%subject%', $data['subject'] ?? '', $mailTemplate['mail_content']);
$mail['mail_content'] = str_replace('%ticketId%', $ticketId ?? '', $mail['mail_content']); $mailTemplate['mail_content'] = str_replace('%ticketId%', $ticketId ?? '', $mailTemplate['mail_content']);
$mailTemplate['mail_content'] = str_replace('%message%', $message ?? '', $mailTemplate['mail_content']);
$from_mail = ""; $from_mail = "";
$to_mail = $to_email; $to_mail = $to_email;
$cc_string = ""; $cc_string = "";
$subject = $mail['subject'] ; $subject = $mailTemplate['subject'] ;
$message = $mail['mail_content'] ; $message = $mailTemplate['mail_content'] ;
$attachments = ""; $attachments = "";
$reply_to = ""; $reply_to = "";
$bcc_string = ""; $bcc_string = "";