From 9fc5a33d610c27fc22b1387f70ce3c7050534bc8 Mon Sep 17 00:00:00 2001
From: vadivelJ96 <jvadivel.1996@gmail.com>
Date: Thu, 21 Aug 2025 11:19:06 +0530
Subject: [PATCH] CHANGE UI LEVEL FIXES - VADIVEL J 2025-08-21

---
 app/Controllers/ThzController.php | 53 +++++++++++++++++++++++--------
 1 file changed, 40 insertions(+), 13 deletions(-)

diff --git a/app/Controllers/ThzController.php b/app/Controllers/ThzController.php
index 564cde2a..123c06da 100644
--- a/app/Controllers/ThzController.php
+++ b/app/Controllers/ThzController.php
@@ -114,10 +114,13 @@ class ThzController extends BaseController
                 return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
             }
 
+            $emailNotificationResult = $this->ticketConversationSaveNotification($data);
+
             
             return $this->response->setJSON([ 
                 'status' => $result ? 'success' : 'error',
-                'message' => $result ? "Ticket Notes created successfully" : "Unable to create ticket notes. Please try again." 
+                'message' => $result ? "Ticket Notes created successfully" : "Unable to create ticket notes. Please try again." ,
+                'notification' => $emailNotificationResult ? 'Email Notification Success..!!' : 'Email Notification Failed..!!'
                 ])->setStatusCode($result ? 200 : 400);
     
     }
@@ -179,10 +182,6 @@ class ThzController extends BaseController
 
     }
 
-    public function ticketConversationSaveNotification($data){
-
-    }
-
     public function ticketAssigning(){
 
         $returnType = strtolower($this->request->getGet('return_type') ?? 'api'); 
@@ -275,6 +274,32 @@ class ThzController extends BaseController
 
     }
 
+    private function ticketConversationSaveNotification($data){
+
+        $thz_id = $data['thz_id'] ;
+
+        $user_email  = $data['email'] ?? '';
+        
+        $assignee_email = $this->findAssigneeEmail($data['assign_to']) ?? '';
+
+        $sender_mail    =  $data['notes_by'] == "User" ? $user_email        : $assignee_email ;
+        $receiver_mail   =  $data['notes_by'] == "User" ? $assignee_email    : $user_email ;
+
+        $templateName   = "ticket_conversation_save_notification";
+
+        $to_email       = $receiver_mail;
+
+        $ticketId       = $thz_id;
+
+        $message        = $data['notes'] ?? '';
+
+        $this->sendEmail( $templateName, $data , $to_email , $ticketId , $message);
+
+        return true;
+
+    }
+
+
     private function findAssigneeEmail($assignee_id){
 
         $row = $this->userModel->where('id', $assignee_id)->get()->getRow();
@@ -361,25 +386,27 @@ class ThzController extends BaseController
     }
 
 
-    private function sendEmail( $templateName, $data , $to_email , $ticketId){
+    private function sendEmail( $templateName, $data , $to_email , $ticketId , $message = ""){
         
-        $mail    =  $this->ticketMailTemplateModel->where('template_name',$templateName )->findAll()[0] ?? [];
+        $mailTemplate    =  $this->ticketMailTemplateModel->where('template_name',$templateName )->findAll()[0] ?? [];
 
-        if(empty($mail)){
+        if(empty($mailTemplate)){
             return ;
         }
 
-        $mail['subject'] = str_replace('%subject%', $data['subject'] ?? '', $mail['subject']);
+        $mailTemplate['subject'] = str_replace('%subject%', $data['subject'] ?? '', $mailTemplate['subject']);
 
-        $mail['mail_content'] = str_replace('%subject%', $data['subject'] ?? '', $mail['mail_content']);
+        $mailTemplate['mail_content'] = str_replace('%subject%', $data['subject'] ?? '', $mailTemplate['mail_content']);
 
-        $mail['mail_content'] = str_replace('%ticketId%', $ticketId ?? '', $mail['mail_content']);
+        $mailTemplate['mail_content'] = str_replace('%ticketId%', $ticketId ?? '', $mailTemplate['mail_content']);
+
+        $mailTemplate['mail_content'] = str_replace('%message%', $message ?? '', $mailTemplate['mail_content']);
 
         $from_mail      =  "";
         $to_mail        =  $to_email;
         $cc_string      =  "";
-        $subject        =  $mail['subject']      ;
-        $message        =  $mail['mail_content'] ;
+        $subject        =  $mailTemplate['subject']      ;
+        $message        =  $mailTemplate['mail_content'] ;
         $attachments    =  "";
         $reply_to       =  "";
         $bcc_string     =  "";