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CHANGE_TICKETING_SYSTEM - VADIVEL J 2025-08-21

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vadivelJ96 2025-08-21 17:17:16 +05:30
parent 8004860377
commit 5776ec487b
1 changed files with 8 additions and 2 deletions
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10
app/Controllers/ThzController.php
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@ -272,9 +272,9 @@ class ThzController extends BaseController
$data['subject'] = $this->findSubject($data['thz_id']); $data['subject'] = $this->findSubject($data['thz_id']);
$assignee_id = $this->findAssigneeId($data['thz_id']) ; $assignee_id = $this->findAssigneeId($data['thz_id']) ;
$user_email = $data['email'] ?? ''; $user_email = $this->findUserEmail($data['thz_id']) ;
$assignee_email = $this->findAssigneeEmail($assignee_id) ?? ''; $assignee_email = $this->findAssigneeEmail($assignee_id) ?? '';
@ -310,6 +310,12 @@ class ThzController extends BaseController
return $assigneeId ? $assigneeId : 0 ; return $assigneeId ? $assigneeId : 0 ;
} }
private function findUserEmail($ticket_id){
$row = $this->thzMasterModel->where('thz_id', $ticket_id)->get()->getRow();
$email = $row ? $row->email : null;
return $email ? $email : " " ;
}
private function findSubject($ticketId){ private function findSubject($ticketId){
$row = $this->thzMasterModel->where('thz_id', $ticketId)->get()->getRow(); $row = $this->thzMasterModel->where('thz_id', $ticketId)->get()->getRow();
$subject = $row ? $row->subject : null; $subject = $row ? $row->subject : null;