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CHANGES_notes

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venba-Inspriron-3558 2025-08-19 09:48:09 +05:30
parent e78650b1db
commit 2006f171d6
1 changed files with 436 additions and 0 deletions
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app/Views/thz_notes.php Normal file
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<style>
.bg-staff {
background-color: #FFF5E5;
}
</style>
<div class="row">
<div class="col-12">
<div class="card" style="margin-right: 23px;">
<div class="card-body">
<!-- Header Section -->
<div class="row mb-3">
<div class="col-6 d-flex align-items-center">
<h4 class="mb-0">Ticket</h4>
</div>
<div class="col-6 text-right">
<a href="<?= base_url('ticket/list'); ?>" aria-label="Back to ticket list">
<i class="fas fa-arrow-left" style="font-size: 17px;"></i>
</a>
</div>
</div>
<!-- Navigation Tabs -->
<ul class="nav nav-pills navtab-bg">
<li class="nav-item">
<a href="#general-tab" data-toggle="tab" class="nav-link px-2 py-1 active" id="general_tab"
aria-expanded="true">
<i class="mdi mdi-ticket-account"></i>
<span class="d-none d-sm-inline-block">General</span>
</a>
</li>
<li class="nav-item">
<a href="#note-tab" data-toggle="tab" class="nav-link px-2 py-1" id="note_tab"
aria-expanded="false">
<i class="mdi mdi-note-text"></i>
<span class="d-none d-sm-inline-block">Notes</span>
</a>
</li>
</ul>
<!-- Tab Content -->
<div class="tab-content">
<div class="tab-pane fade show active" id="general-tab">
<div class="row">
<div class="col-12">
<div class="card-body">
<form role="form" class="parsley-examples" method="post" id="thz_form_data" onsubmit="submitTicket(event, this)" enctype="multipart/form-data">
<div class="form-group">
<h5>Ticket Master Details</h5>
<hr>
<div class="form-row">
<div class="form-group col-md-3">
<label for="name">Name<span class="text-danger">*</span></label>
<input type="text" class="form-control" id="name" placeholder="Enter Name" name="name" required>
</div>
<div class="form-group col-md-3">
<label for="mobile">Mobile<span class="text-danger">*</span></label>
<input type="text" class="form-control" id="mobile" placeholder="Enter Mobile" name="mobile" required>
</div>
<div class="form-group col-md-3">
<label for="email">Email Id<span class="text-danger">*</span></label>
<input type="text" class="form-control" id="email" placeholder="Enter Email" name="Email" required>
</div>
<div class="form-group col-md-3">
<label for="empcode">Employee code<span class="text-danger">*</span></label>
<input type="text" class="form-control" id="empcode" placeholder="Enter Employee code" name="empcode" required>
</div>
<div class="form-group col-md-3">
<label for="policy_no">Policy Number<span class="text-danger">*</span></label>
<input type="text" class="form-control" id="policy_no" placeholder="Enter Policy Number" name="policy_no" required>
</div>
<div class="form-group col-md-3">
<label for="ticket_type">Ticket Type<span class="text-danger">*</span></label>
<select class="form-control" id="ticket_type" name="ticket_type" required>
<option value="">Select Ticket Type</option>
<option value="Sales">Sales</option>
<option value="Service">Service</option>
</select>
</div>
<div class="form-group col-md-3">
<label for="modal_vehicle_no">Subject<span class="text-danger">*</span></label>
<input type="text" class="form-control" id="subject" placeholder="Enter Subject" name="subject" required>
</div>
<div class="form-group col-md-3">
<label for="message">Message<span class="text-danger">*</span></label>
<input type="text" class="form-control" id="message" placeholder="Enter Message" name="message" required>
</div>
<div class="form-group col-md-3">
<label for="status">Status<span class="text-danger">*</span></label>
<select class="form-control" id="status" name="status" required>
<option value="">Select Status</option>
<option value="Open">Open</option>
<option value="In Progress">In Progress</option>
<option value="Resolved">Resolved</option>
<option value="Closed">Closed</option>
</select>
</div>
<div class="form-group col-md-6">
<label for="assign_to">Assign To<span class="text-danger">*</span></label>
<select class="form-control" id="Assign_to" name="assign_to" required>
<option value="">Select Assignee</option>
<?php if(isset($assignee)) { ?>
<?php foreach ($assignee as $value) { ?>
<option value="<?= $a['id']?>"><?= $a['emp_code'] ?> - <?= $a['first_name'] ?> <?= $a['last_name'] ?></option>
<?php } ?>
<?php } ?>
</select>
</div>
<input type="hidden" id="thz_id" name="thz_id">
</div>
<br><br>
</div>
<div class="form-group col-md-12 text-right m-b-0" style="margin-top: 29px;">
<button type="submit" class="btn btn-primary waves-effect waves-light mr-1" id="btnSubmit">Submit</button>
</div>
</form>
</div>
</div>
</div>
</div>
<div class="tab-pane fade" id="note-tab">
<div class="row">
<div class="col-12">
<div class="card-body">
<form role="form" class="parsley-examples" method="post" id="thz_note_form"
enctype="multipart/form-data">
<div class="form-group">
<div class="form-row">
<div class="form-group col-md-12">
<label for="ticket_note">Add Notes</label>
<textarea class="form-control" id="thz_notes" name="notes" rows="3"
placeholder="Enter Text"><?= isset($thz_note['notes']) ? $thz_note['notes'] : '' ?></textarea>
</div>
</div>
</div><input type="hidden" id="thz_notes_id">
<input type="hidden" id="thz_master_id">
<div class="form-group text-right m-b-0">
<button type="submit" class="btn btn-primary" id="thz_note_submit">Submit</button>
</div>
</form>
</div>
</div> <!-- end col-->
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- <div class="modal fade" id="member_data_modal" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-dialog modal-dialog-centered">
<div class="modal-content">
<div class="modal-header">
<h4 class="modal-title" id="myCenterModalLabel"></h4>
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
</div>
<div class="modal-body">
<div class="form-row">
<div class="form-group col-md-12">
<label for="acm_id">Insured Member<span class="text-danger"></span></label>
<select class="form-control" onchange="setMemberData(this)">
<option value="0">Select Insured Member</option>
<?php if (!empty($member_data)) : ?>
<?php foreach ($member_data as $value) : ?>
<option value="<?= isset($value['emp_code']) ? $value['emp_code'] : '' ?>"
data-empID="<?= isset($value['emp_id']) ? $value['emp_id'] : '' ?>"
data-empName="<?= isset($value['emp_name']) ? htmlspecialchars($value['emp_name'], ENT_QUOTES, 'UTF-8') : '' ?>"
data-policyNo="<?= isset($value['policy_no']) ? $value['policy_no'] : '' ?>"
data-tpaNo="<?= isset($value['tpa_no']) ? $value['tpa_no'] : '' ?>"
data-relationship="<?= isset($value['emp_relationship']) ? htmlspecialchars($value['emp_relationship'], ENT_QUOTES, 'UTF-8') : '' ?>">
<?= isset($value['emp_name']) && isset($value['emp_relationship'])
? htmlspecialchars($value['emp_name'] . ' - ' . $value['emp_relationship'], ENT_QUOTES, 'UTF-8')
: 'Unknown Member' ?>
</option>
<?php endforeach; ?>
<?php endif; ?>
</select>
</div>
</div>
</div>
<div class="modal-footer">
<a class="btn btn-primary close" data-dismiss="modal" aria-label="Close">Submit</a>
</div>
</div>
</div>
</div> -->
<div id="ticket_conversation_div">
<?php include("ticket_conversation.php") ?>
</div>
<?php //include("ticket_form_handler.php") ?>
<script>
function submitClaimForm(event, form) {
event.preventDefault();
var isValid = $('#ticket_form_data').parsley().validate();
if (!isValid) {
toastr.warning('Form validation failed. Please check the required fields.', 'WARNING');
return false;
}
const formAction = '<?= base_url("ticket/update"); ?>';
// Show loader
$('.loader').fadeIn();
$('.loader-mask').fadeIn();
// Collect IDs and form data
const formData = new FormData(form);
// AJAX request
$.ajax({
data: formData,
url: formAction,
type: "POST",
dataType: 'json',
processData: false,
contentType: false,
success: function(response) {
// Hide loader
console.log('Form submitted response:', response);
if (response.status === true) {
location.reload();
toastr.success(response.message, 'SUCCESS');
} else {
toastr.error(response.message, 'ERROR');
}
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
},
error: function(xhr, status, error) {
console.error(xhr.responseText);
console.error(status, error);
// Hide loader
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
}
});
}
function openFetchEmpDataodal() {
var myModal = new bootstrap.Modal(document.getElementById('member_data_modal'));
myModal.show();
}
function setMemberData(input) {is_head_approved
var selectedOption = $(input).find(':selected');
// Retrieve the data-* attributes
var empId = selectedOption.data('empid');
var empName = selectedOption.data('empname');
var policyNo = selectedOption.data('policyno');
var tpaNo = selectedOption.data('tpano');
var relationship = selectedOption.data('relationship');
$('#tpa_no').val(tpaNo);
$('#insured_emp_id').val(empId);
$('#insured_name').val(empName);
$('#policy_no').val(policyNo);
$('#relationship option').each(function() {
if ($(this).text() === relationship) {
$(this).prop('selected', true);
}
});
}
function showConfirmationModal(event) {
Swal.fire({
title: "Approve Claim Rejection",
// text: "Do you want to save this?",
icon: "warning",
showCancelButton: true,
showDenyButton: true,
confirmButtonColor: "#3085d6",
cancelButtonColor: "#6c757d",
denyButtonColor: "#d33",
confirmButtonText: "Approve",
denyButtonText: "Reject",
cancelButtonText: "Cancel"
}).then((result) => {
if (result.isConfirmed) {
$('#is_head_approved').val(1);
console.log($('#ticket_form_data')[0])
submitClaimForm(event, $('#ticket_form_data')[0]); // Fixed selector
} else if (result.isDenied) {
// Show second Swal for rejection reason
Swal.fire({
title: "Rejection Reason",
text: "Please provide a reason for rejection",
input: "textarea",
inputPlaceholder: "Enter your reason here...",
icon: "info",
showCancelButton: true,
confirmButtonColor: "#3085d6",
cancelButtonColor: "#6c757d",
confirmButtonText: "Submit",
cancelButtonText: "Back"
}).then((reasonResult) => {
if (reasonResult.isConfirmed) {
// Check if reason is not empty
if (reasonResult.value && reasonResult.value.trim() !== "") {
$('#is_head_approved').val(2);
$('#rejection_reason').val(reasonResult.value.trim());
console.log($('#ticket_form_data')[0]);
$('#head_rejection_reason').val(reasonResult.value.trim());
submitClaimForm(event, $('#ticket_form_data')[0]);
} else {
// Alert if reason is empty
Swal.fire({
title: "Error",
text: "Rejection reason cannot be empty",
icon: "error",
confirmButtonColor: "#3085d6"
}).then(() => {
// Go back to the rejection reason dialog
showConfirmationModal(event);
});
}
} else {
// If canceled, go back to first Swal
showConfirmationModal(event);
}
});
} else {
$('#is_head_approved').val(0);
return false;
}
});
}
</script>
<script>
$(document).ready(function() {
// Initialize select2
$("#ticket_type").select2();
$("#status").select2();
$("#assign_to").select2();
url = '<?= base_url('ThzControllernote/1'); ?>';
data = { id : $('#thz_master_id').val(), is_auto_query : 0};
$.ajax({
url:url,
data:data,
type:'POST',
success: function(res) {
if (res.status == true){
$('#thz_master_id').val(res.data.thz_id);
$('#thz_notes').val(res.data.notes);
$('#thz_notes_id').val(res.data.id);
$('#thz_notes_by').val('Staff');
}
},
error: function (xhr, status, error) {
console.error(xhr.responseText);
console.error(status, error);
setTimeout(function() {
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
toastr.warning('Something Went Wrong!', 'warning');
}, 1000);
}
})
$("#ticket_note_form").submit(function(event) {
event.preventDefault();
$('.loader').fadeIn();
$('.loader-mask').fadeIn();
var url = '<?= base_url("/ThzControllernote/2"); ?>';
var formData = $(this).serializeArray();
var ticket_id = $('#thz_master_id').val();
if (ticket_id != null && ticket_id != ''){
formData.push({ name: 'thz_id', value: ticket_id});
}
var primary_key = $('#thz_note_id').val();
if (primary_key != null && primary_key != ''){
formData.push({ name: 'id', value: primary_key});
}
console.log(formData);
sendAjaxRequestForGlobal(url, 'POST', formData, function(response) {
if (response.status == true) {
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
toastr.success('Note Added Successfully','Success');
// console.log("Respone id is ")
// console.log(response.id);
$('#note_id').val(response.id);
// console.log($('#'))
} else {
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
let message = response.message;
toastr.error(message, 'ERROR');
}
}, function(xhr, status, error) {
console.error('Error fetching data:', error);
console.error(xhr.responseText);
toastr.error('An error occurred while fetching the report page.', 'ERROR');
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
});
});
});
</script>