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<div class="eyebrow">Track A · AI Products</div>
<h1>Intelligent Process Automation (IPA)</h1>
<p>AI-assisted ERP workflows, automated document intelligence, and smart approval triage—with humans still owning the high-impact step.</p>
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<div class="eyebrow">Overview</div>
<h2 class="section-title">Automation that sits on processes you already run</h2>
<p class="text-muted-zs mb-3">IPA here means extracting, classifying, and routing work that today sits in email, PDFs, and ERP queues—not a generic RPA bot farm. We connect document intelligence and agent tools to the same scope lock as the rest of the Zettai Framework.</p>
<p class="text-muted-zs mb-0">Typical paths: invoice or claims packets into ERP, exception queues with suggested next actions, and approval triage that surfaces risk instead of auto-posting.</p>
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<h3>Good fit when you need</h3>
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<li><i class="bi bi-check-circle-fill"></i><span>ERP steps that stall on unstructured documents</span></li>
<li><i class="bi bi-check-circle-fill"></i><span>Approval backlogs that need ranking, not rubber stamps</span></li>
<li><i class="bi bi-check-circle-fill"></i><span>A human gate before anything posts to finance or inventory</span></li>
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<div class="eyebrow">Capabilities</div>
<h2 class="section-title">What we implement</h2>
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<div class="col-md-6 col-lg-4" data-aos="fade-up"><article class="card-zs"><div class="icon-badge"><i class="bi bi-file-earmark-text"></i></div><h3>Document intelligence</h3><p>Classify and extract fields from PDFs and scans into structured payloads.</p></article></div>
<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="80"><article class="card-zs"><div class="icon-badge"><i class="bi bi-building"></i></div><h3>ERP-assisted workflows</h3><p>Draft ERP updates from extracted data; post only after review when the risk is high.</p></article></div>
<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="160"><article class="card-zs"><div class="icon-badge"><i class="bi bi-funnel"></i></div><h3>Smart approval triage</h3><p>Rank queues by exception, amount, or policy so people spend time where it matters.</p></article></div>
<div class="col-md-6 col-lg-4" data-aos="fade-up"><article class="card-zs"><div class="icon-badge"><i class="bi bi-robot"></i></div><h3>Agent handoffs</h3><p>Use agentic tools for lookup and draft; keep writes behind the same human gates.</p></article></div>
<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="80"><article class="card-zs"><div class="icon-badge"><i class="bi bi-journal-check"></i></div><h3>Audit trail</h3><p>Show what was extracted, suggested, and approved—so finance and QA can reconstruct a case.</p></article></div>
<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="160"><article class="card-zs"><div class="icon-badge"><i class="bi bi-plug"></i></div><h3>System connectors</h3><p>REST into ERP, document stores, and your existing web or mobile work queues.</p></article></div>
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<div class="eyebrow">Benefits</div>
<h2 class="section-title">Why teams choose this path</h2>
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<li><i class="bi bi-check-circle-fill"></i><span>Less re-keying from PDFs into ERP screens</span></li>
<li><i class="bi bi-check-circle-fill"></i><span>Approvers see exceptions first, not every routine item</span></li>
<li><i class="bi bi-check-circle-fill"></i><span>Automation does not silently post high-risk transactions</span></li>
<li><i class="bi bi-check-circle-fill"></i><span>Reuses RAG and agent layers instead of a parallel bot stack</span></li>
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<div class="eyebrow">Process</div>
<h2 class="section-title">How We Deliver</h2>
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<div class="process-step" data-aos="fade-up"><div class="process-num">01</div><h3>Map the queue</h3><p>Pick one process with volume and a clear exception path.</p></div>
<div class="process-step" data-aos="fade-up" data-aos-delay="50"><div class="process-num">02</div><h3>Extract</h3><p>Stand up document intelligence on a bounded sample.</p></div>
<div class="process-step" data-aos="fade-up" data-aos-delay="100"><div class="process-num">03</div><h3>Draft</h3><p>Write suggested ERP actions, never silent posts first.</p></div>
<div class="process-step" data-aos="fade-up" data-aos-delay="150"><div class="process-num">04</div><h3>Triage</h3><p>Score and route approvals with a human gate.</p></div>
<div class="process-step" data-aos="fade-up" data-aos-delay="200"><div class="process-num">05</div><h3>Expand</h3><p>Add the next document type once quality holds.</p></div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up"><div class="tech-group"><h3>AI layer</h3><div class="tech-pills"><span class="tech-pill">Python</span><span class="tech-pill">LangChain</span><span class="tech-pill">Azure OpenAI</span></div></div></div>
<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="80"><div class="tech-group"><h3>Systems</h3><div class="tech-pills"><span class="tech-pill">ERP</span><span class="tech-pill">REST APIs</span><span class="tech-pill">PostgreSQL</span></div></div></div>
<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="160"><div class="tech-group"><h3>Delivery</h3><div class="tech-pills"><span class="tech-pill">Human gates</span><span class="tech-pill">Audit logs</span><span class="tech-pill">QA Automation</span></div></div></div>
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<div class="eyebrow">FAQ</div>
<h2 class="section-title">Common Questions</h2>
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<button class="accordion-button" type="button" data-bs-toggle="collapse" data-bs-target="#faq-ipa-0" aria-expanded="true" aria-controls="faq-ipa-0">Is this RPA screen-scraping?</button>
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<div class="accordion-body">We prefer APIs and document pipelines. UI automation is only used when a system has no integration path and the risk is understood.</div>
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<button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#faq-ipa-1" aria-expanded="false" aria-controls="faq-ipa-1">Will IPA post into live ERP automatically?</button>
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<div class="accordion-body">Not as a default. High-impact posts stay behind human approval until the document class and exception rate are proven.</div>
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<h2 class="mb-2">Have a queue that should not stay in email?</h2>
<p class="mb-0">Bring one process and a sample packet—well outline extract, draft, and approval gates.</p>
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