220 lines
13 KiB
HTML
220 lines
13 KiB
HTML
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<title>Domain RAG & Enterprise Search | Zettai Systems</title>
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<meta name="description" content="Hybrid semantic and lexical search over proprietary documentation, PDFs, and relational stores—with citations and access control." />
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<li aria-current="page">Domain RAG & Enterprise Search</li>
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</ol>
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</nav>
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<div class="eyebrow">Track A · AI Products</div>
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<h1>Domain RAG & Enterprise Search</h1>
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<p>Hybrid semantic and lexical vector search over proprietary documentation, PDFs, and relational stores.</p>
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</div>
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</section>
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<section class="section">
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<div class="container-zs">
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<div class="row g-4 align-items-start">
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<div class="col-lg-7" data-aos="fade-up">
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<div class="eyebrow">Overview</div>
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<h2 class="section-title">Answers that can be traced to a source</h2>
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<p class="text-muted-zs mb-3">Enterprise RAG is not a generic chatbot over a public model. We index the corpora you designate—policies, product docs, tickets, structured records—then retrieve before generate so responses stay attached to evidence.</p>
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<p class="text-muted-zs mb-0">Access rules travel with retrieval. Users should not see chunks they could not open in the source system. When the corpus has no answer, the product should say so rather than invent one.</p>
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</div>
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<div class="col-lg-5" data-aos="fade-up" data-aos-delay="80">
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<article class="card-zs">
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<div class="icon-badge"><i class="bi bi-database"></i></div>
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<h3>Good fit when you need</h3>
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<ul class="benefit-list mt-3">
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<li><i class="bi bi-check-circle-fill"></i><span>Internal Q&A over policies, SOPs, or product knowledge</span></li>
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<li><i class="bi bi-check-circle-fill"></i><span>Cited answers for support, sales, or operations teams</span></li>
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<li><i class="bi bi-check-circle-fill"></i><span>A retrieval layer that later feeds agentic tools</span></li>
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</ul>
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</article>
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</div>
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</div>
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</div>
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</section>
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<section class="section bg-soft">
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<div class="container-zs">
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<div class="section-header centered" data-aos="fade-up">
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<div class="eyebrow">Capabilities</div>
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<h2 class="section-title">What we implement</h2>
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<p class="section-lead">Grounding first. Generation second.</p>
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</div>
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<div class="row g-4">
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<div class="col-md-6 col-lg-4" data-aos="fade-up">
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<article class="card-zs"><div class="icon-badge"><i class="bi bi-folder2-open"></i></div><h3>Ingestion pipelines</h3><p>Chunk and refresh PDFs, wikis, tickets, and database extracts on a schedule you control.</p></article>
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</div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="80">
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<article class="card-zs"><div class="icon-badge"><i class="bi bi-search"></i></div><h3>Hybrid retrieval</h3><p>Keyword plus vector search, with filters for tenant, role, and document class.</p></article>
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</div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="160">
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<article class="card-zs"><div class="icon-badge"><i class="bi bi-quote"></i></div><h3>Citations</h3><p>Show sources next to answers so reviewers can open the original passage.</p></article>
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</div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up">
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<article class="card-zs"><div class="icon-badge"><i class="bi bi-lock"></i></div><h3>Access-aware indexes</h3><p>Respect existing permissions rather than flattening everything into one search space.</p></article>
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</div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="80">
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<article class="card-zs"><div class="icon-badge"><i class="bi bi-clipboard-data"></i></div><h3>Evaluation</h3><p>Measure groundedness and refusal quality on a held-out question set before go-live.</p></article>
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</div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="160">
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<article class="card-zs"><div class="icon-badge"><i class="bi bi-window-sidebar"></i></div><h3>Product surfaces</h3><p>Embed retrieval in portals and apps your teams already use—not only a standalone chat page.</p></article>
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</div>
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</div>
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</div>
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</section>
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<section class="section">
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<div class="container-zs">
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<div class="row g-4">
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<div class="col-lg-5" data-aos="fade-up">
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<div class="eyebrow">Benefits</div>
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<h2 class="section-title">Why teams choose this path</h2>
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<p class="text-muted-zs">Practical outcomes for knowledge that already lives in your estate.</p>
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</div>
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<div class="col-lg-7" data-aos="fade-up" data-aos-delay="80">
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<ul class="benefit-list">
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<li><i class="bi bi-check-circle-fill"></i><span>Less hallucination pressure because retrieval is required</span></li>
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<li><i class="bi bi-check-circle-fill"></i><span>Easier review for legal, QA, and operations stakeholders</span></li>
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<li><i class="bi bi-check-circle-fill"></i><span>A corpus you can expand without redesigning the product</span></li>
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<li><i class="bi bi-check-circle-fill"></i><span>Cleaner handoff into agentic workflows later</span></li>
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</ul>
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</div>
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</div>
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</div>
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</section>
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<section class="section bg-soft">
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<div class="container-zs">
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<div class="section-header centered" data-aos="fade-up">
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<div class="eyebrow">Process</div>
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<h2 class="section-title">How We Deliver</h2>
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</div>
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<div class="process-track">
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<div class="process-step" data-aos="fade-up"><div class="process-num">01</div><h3>Corpus map</h3><p>Decide what is in-scope and who may see it.</p></div>
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<div class="process-step" data-aos="fade-up" data-aos-delay="50"><div class="process-num">02</div><h3>Index</h3><p>Ingest, chunk, and apply metadata filters.</p></div>
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<div class="process-step" data-aos="fade-up" data-aos-delay="100"><div class="process-num">03</div><h3>Ground</h3><p>Tune retrieval and citation UX on real questions.</p></div>
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<div class="process-step" data-aos="fade-up" data-aos-delay="150"><div class="process-num">04</div><h3>Evaluate</h3><p>Score groundedness, refusals, and latency.</p></div>
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<div class="process-step" data-aos="fade-up" data-aos-delay="200"><div class="process-num">05</div><h3>Operate</h3><p>Refresh pipelines and monitor drift.</p></div>
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</div>
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</div>
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</section>
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<section class="section">
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<div class="container-zs">
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<div class="section-header centered" data-aos="fade-up">
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<div class="eyebrow">Technologies</div>
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<h2 class="section-title">Tools We Work With</h2>
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</div>
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<div class="row g-4">
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<div class="col-md-6 col-lg-4" data-aos="fade-up"><div class="tech-group"><h3>Retrieval</h3><div class="tech-pills"><span class="tech-pill">pgvector</span><span class="tech-pill">Pinecone</span><span class="tech-pill">Qdrant</span><span class="tech-pill">ChromaDB</span><span class="tech-pill">Redis</span></div></div></div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="80"><div class="tech-group"><h3>Models & cloud</h3><div class="tech-pills"><span class="tech-pill">LlamaIndex</span><span class="tech-pill">LangChain</span><span class="tech-pill">Azure OpenAI</span></div></div></div>
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<div class="col-md-6 col-lg-4" data-aos="fade-up" data-aos-delay="160"><div class="tech-group"><h3>Delivery</h3><div class="tech-pills"><span class="tech-pill">REST APIs</span><span class="tech-pill">Evaluation</span><span class="tech-pill">Access filters</span></div></div></div>
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</div>
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</div>
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</section>
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<section class="section bg-soft">
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<div class="container-zs">
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<div class="section-header centered" data-aos="fade-up">
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<div class="eyebrow">FAQ</div>
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<h2 class="section-title">Common Questions</h2>
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</div>
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<div class="accordion accordion-zs" id="faq-rag">
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<div class="accordion-item">
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<h3 class="accordion-header">
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<button class="accordion-button" type="button" data-bs-toggle="collapse" data-bs-target="#faq-rag-0" aria-expanded="true" aria-controls="faq-rag-0">Will this stop all hallucinations?</button>
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</h3>
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<div id="faq-rag-0" class="accordion-collapse collapse show" data-bs-parent="#faq-rag">
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<div class="accordion-body">No system can guarantee that. RAG reduces unsupported answers by requiring retrieval and citations, plus evals and refusals when sources are weak.</div>
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</div>
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</div>
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<div class="accordion-item">
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<h3 class="accordion-header">
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<button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#faq-rag-1" aria-expanded="false" aria-controls="faq-rag-1">Do documents leave our network?</button>
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</h3>
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<div id="faq-rag-1" class="accordion-collapse collapse" data-bs-parent="#faq-rag">
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<div class="accordion-body">Architecture is scoped with you—private indexes, chosen model endpoints, and data-handling rules before any corpus is ingested.</div>
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</div>
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</div>
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<div class="accordion-item">
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<h3 class="accordion-header">
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<button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#faq-rag-2" aria-expanded="false" aria-controls="faq-rag-2">Can we start with one team’s knowledge base?</button>
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</h3>
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<div id="faq-rag-2" class="accordion-collapse collapse" data-bs-parent="#faq-rag">
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<div class="accordion-body">Yes. We prefer a bounded corpus and a question set you already ask, then expand once quality holds.</div>
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</div>
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</div>
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</div>
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</div>
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</section>
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<section class="section-sm">
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<div class="container-zs" data-aos="zoom-in">
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<div class="cta-band d-flex flex-column flex-lg-row align-items-lg-center justify-content-between gap-3">
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<div>
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<h2 class="mb-2">Need answers tied to your documents?</h2>
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<p class="mb-0">Bring a corpus and a sample question list—we’ll outline a retrieval approach you can govern.</p>
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</div>
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<a class="btn-zs btn-zs-light" href="../contact">Consult with a Solutions Architect <span class="arrow">→</span></a>
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