[/{shop_url}] Dear {firstname} {lastname}, Hotel management has replied to your review Your review regarding your recent stay at our hotel {hotel_name} has been replied. Here are the details. Review subject: {review_subject} Review description: {review_description} Management reply:: {management_reply} You can review your order and download your invoice from the "Order history" [/{history_url}] section of your customer account by clicking "My account" [/{my_account_url}] on our shop. If you have a guest account, you can follow your order via the "Guest Tracking" [/{guest_tracking_url}] section on our shop. {shop_name} [/{shop_url}] powered by Webkul(tm) [https://webkul.com]