Message from {shop_name} Hi {firstname} {lastname}, A request has been generated for booking cancellations. Order details Order: {order_reference} Placed on {order_date} Refund Status: {status_name} Cancelation Reason: {cancelation_reason} Requested Booking Cancellations Room Num Room Type Hotel Duration {refundBookingHtml} Customer details Customer name: {customer_name} Customer email: {customer_email} {shop_url} {shop_name} powered by Webkul