Privacy Policy

Welcome to the Federal Competitiveness and Statistics Centre (FCSC) Mobile Application. We value your privacy and data protection and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when using this App.

By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Name, email address, phone number (when registering an account).
• User credentials (such as username and password).
• Demographic data (if provided by the user).

1.2 Usage Data

• Device information (IP address, operating system, device type).
• App interactions (pages viewed, features used, actions performed).
• Log data (error reports, login timestamps).

1.3 Location Data

If enabled, we may collect location-based data (to enhance certain features).

1.4 Cookies and Tracking Technologies

We may use cookies, analytics tools, and tracking technologies to improve App functionality and user experience.

2. How We Use Your Information

• Provide and improve services.
• Deliver insights, statistics, and reports.
• Personalize user experience.
• Ensure security and prevent unauthorized access.
• Comply with UAE laws and regulations.
• Communicate with users (inquiries, updates, support).

3. How We Share Your Information

FCSC does not sell or trade your personal information. However, we may share data in the following cases:

• Government and Legal Compliance (UAE authorities, legal obligations).
• Third-Party Service Providers (hosting, analytics, technical support).
• Security and Fraud Prevention.

4. Data Storage and Security

• AES-256 encryption to protect user data.
• Stored on government-approved secure servers.
• Access only by authorized personnel.
• Data retained only as long as legally necessary.

5. User Rights and Choices

• Access & Review your stored personal data.
• Correction & Deletion of personal data.
• Opt-Out of marketing communications.
• Disable location services via device settings.

To exercise these rights, contact us at [Insert Official FCSC Email].

6. Third-Party Links and Services

The App may contain links to external websites or services (e.g., UAE government portals). FCSC is not responsible for third-party privacy practices. Users should review their respective Privacy Policies.

7. Children's Privacy

The App is not intended for children under 13 years. We do not knowingly collect data from minors. Parents or guardians may request removal of a child’s data by contacting FCSC.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or user feedback. The latest version will always be available in the App.

9. Contact Information

For privacy-related inquiries, you may contact: info@fcsc.gov.ae