nhance/app/Controllers/TicketController.php

<?php

namespace App\Controllers;

use App\Controllers\BaseController;
use CodeIgniter\HTTP\ResponseInterface;
use App\Models\TicketMasterModel;
use App\Models\TicketClaimStatusModel;
use App\Models\ClientModel;
use App\Models\TicketHistoryModel;
use App\Models\TicketMailTemplateModel;
use App\Models\TicketMessageModel;
use App\Models\TicketNoteModel;
use Psr\Log\LoggerInterface;
use Kint\Kint;

use CodeIgniter\API\ResponseTrait;

class TicketController extends BaseController
{   
    use ResponseTrait;

    protected $myLogger;
    protected $ticketType;
    protected $priorityType;
    protected $relationshipType;
    protected $modeOFIntimate;
    protected $claimType;
    protected $claimStatus;
    
    protected $clientModel;
    protected $ticketMasterModel;
    protected $ticketHistoryModel;
    protected $ticketMailTemplateModel;
    protected $ticketMesageModel;
    protected $ticketNoteModel;

    public function __construct()
    {
        $this->myLogger = \Config\Services::mylogger();

        $this->ticketMasterModel = new TicketMasterModel();

        $this->ticketType = [1 => "Claim-GMC", 2 => "Claim-GPA", 3 => "EDLI", 4 => "GTLI"];
        $this->priorityType = [
            1 => "Low", 
            2 => "Medium", 
            3 => "High", 
            4 => "Urgent", 
            5 => "Emergency", 
            6 => "Critical"
        ];
        $this->relationshipType = [
            "self" => "Self",
            "spouse" => "Spouse",
            "son" => "Son",
            "daughter" => "Daughter",
            "father" => "Father",
            "mother" => "Mother",
            "father-in-law" => "Father-in-Law",
            "mother-in-law" => "Mother-in-Law"
        ];
        $this->modeOFIntimate = [
            1 => "In Person", 
            2 => "Courier", 
            3 => "Online Mode - Email", 
            4 => "Online Mode - To TPA"
        ];
        $this->claimType = [
            1 => [
                1 => "Main",
                2 => "OPD",
                3 => "Pre ReOpen",
                4 => "Post ReOpen",
            ],
            2 => [
                1 => "TTD",
                2 => "PTD",
                3 => "PPD",
                4 => "Death",
            ]
        ];
        $this->ticketMasterModel = new TicketMasterModel();
        $this->claimStatus = new TicketClaimStatusModel();
        $this->clientModel = new ClientModel();
        $this->ticketHistoryModel = new TicketHistoryModel();
        
    }

    public function ticketList()
    {   
        if ($this->request->is('get')) {
            $data['page_name'] = "Claims";
            $data['ticket_type'] = $this->ticketType;
            $data['claim_status'] = $this->claimStatus->select('id,ticket_type,claim_status')->where('is_active',1)->findAll();
            $data['client_list'] = $this->clientModel->select('id,client_name')->where('is_active',1)->findAll();

            return $this->loadLayout('ticket_search', $data);

        } else{

            $data['ticket_data'] = $this->ticketSearch();
            $html = view('ticket_list', $data);
            return $this->respond(['status' => true, 'html' => $html], 200);
        }
    }

    public function ticketSearch()
    {
        $search_data = $this->request->getPost();
        // print_r($search_data); 
        $where = [];
        foreach ($search_data as $search_objects => $key){
            if ($key != null && $key != '' && $key!= 0 ){
                $where[$search_objects] = $key;
            }
        }
        // print_rr($where);
        $data = $this->ticketMasterModel
       ->select('ticket_master.id, ticket_claim_status.claim_status as status, 
        ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
        insurers.name as insurer_name, clients.client_name,
        DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
       ->join('insurers','insurers.id = ticket_master.insurer_id and insurers.is_active = 1','left')
       ->join('clients','clients.id = ticket_master.client_id and clients.is_active = 1','left')
       ->join('ticket_claim_status','ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1','left')
       ->where('ticket_master.is_active',1)
       ->where($where)
       ->findAll();
    //    print_rr($data);
    //    log_message('error',' Claims Master Data '.json_encode($data));die();
        // print_rr($data);die();
        return $data;
    }

    public function ticket_form($ticket_type)
    {
        $data['ticket_form'] = 1;
        $data['ticket_type'] = $this->ticketType;
        $data['priorityType'] = $this->priorityType;
        $data['relationshipType'] = $this->relationshipType;
        $data['modeOFIntimate'] = $this->modeOFIntimate;

        $data['acms'] = db_connect()->table('user_profiles')
                        ->select('user_profiles.id, user_profiles.first_name')
                        ->where('user_profiles.is_active', 1)
                        ->where('user_profiles.role', 3)
                        ->get()
                        ->getResultArray();

        $data['claim_status'] = db_connect()->table('ticket_claim_status')
                                ->select('ticket_claim_status.*')
                                ->where('ticket_claim_status.is_active', 1)
                                ->where('ticket_claim_status.ticket_type', $ticket_type)
                                ->get()
                                ->getResultArray();

        if($ticket_type == 1){
            $data['modeOFIntimate'] = $this->claimType[1];
            return $this->loadLayout('ticket_form_handler', $data);
        }else{

            $data['modeOFIntimate'] = $this->claimType[2];

            if($ticket_type == 2){
                $data['ticket_form'] = 'GPA';
            }else if($ticket_type = 3){
                $data['ticket_form'] == 'EDLI';
            }else if($ticket_type = 4){
                $data['ticket_form'] = 'GTLI';
            }

            return $this->loadLayout('ticket_form_handler', $data);
        }
    }

    public function view_ticket($ticket_id)
    {
        $data = [];
        return $this->loadLayout('ticket_edit_onbording', $data);
    }

    public function createTicket()
    {   
        $ticket_data = $this->request->getPost();
        // print_rr($ticket_data); die;

        if(empty($ticket_data['doa'])){
            $ticket_data['doa'] = null;
        }else{
            $ticket_data['doa'] = change_date_format($ticket_data['doa']);
        }

        if(empty($ticket_data['dod'])){
            $ticket_data['dod'] = null;
        }else{
            $ticket_data['dod'] = change_date_format($ticket_data['dod']);
        }

        // print_rr($ticket_data); die;

        if($ticket_data){
          $return_value = $this->ticketMasterModel->insert($ticket_data);  
          if($return_value){
            return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim created successfully"], 200);
          } else {
            return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to create claim'], 200);
          }
        }else{
            return $this->respond(['status' => false, 'code' => 404, 'message' => 'claim data not found'], 200);
        }
    }

    public function updateTicket()
    {
    }

    public function createMailTemplate()
    {
        $data = [];
        return $this->loadLayout('ticket_mail_template', $data);
    }


}