nhance/app/Controllers/Chatbot/NetworkHospitalConversation.php

<?php

// namespace App\Conversations;
namespace App\Controllers\Chatbot;

use BotMan\BotMan\Messages\Conversations\Conversation;
use BotMan\BotMan\Messages\Outgoing\Question;
use BotMan\BotMan\Messages\Outgoing\Actions\Button;

use App\Helpers\ChatbotHelper;

class NetworkHospitalConversation extends Conversation
{


    public function run()
    {
         $this->bot->types(); // Typing indicator for the first message
           // sleep(0.5); // Delay
        $this->showHospitalMenu();
    }

    protected function showHospitalMenuOLD()
    {
       $chat_session_info = get_chatbot_session_info();
       $policy_list = ChatbotHelper::getListOfPolicies($chat_session_info);
        $buttons = [];
        $question = 'Choose Policy:';
        if(is_array($policy_list) && count($policy_list))
        {
            foreach($policy_list as $policy)
            {
                // $question = Question::create("Choose Policy to Download Ecard:")
                //             ->addButtons([
                //                 Button::create("🔹 $policy['policy_name']")->value("$policy['emp_policy_id']"),
                //                 Button::create("◀️ Go Back")->value("go_back"),
                //             ]);
                 $buttons[] = Button::create("🔹 {$policy['policy_name']}")->value($policy['emp_policy_id'].'#'.$policy['rand_string']);
            }
        }
        else
        {
            $question = 'No policy found';
        }
            $buttons = array_merge($buttons,[Button::create("◀️ Go Back")->value("go_back")]);
            $question = Question::create($question)
                            ->addButtons($buttons);

        // $this->bot->hears('.*', function ($bot) {
           // $this->bot->types(); // Typing indicator for the first message
           // sleep(0.5); // Delay
        // });
        
        $this->bot->ask($question, function ($answer) {
             $path = $this->bot->userStorage()->get('path');
            array_push($path, 
                $answer->getValue()
            );
            $this->bot->userStorage()->save([
                'path' => $path
            ]);
             // log_message('error', ('user_reponse : ' . $answer->getValue()));
             // log_message('error', ('user_reponse : ' . json_encode(explode('#',$answer->getValue()))));
            switch ($answer->getValue()) {

                 case is_string($answer->getValue()) && is_array(explode('#',$answer->getValue())) &&  count((explode('#',$answer->getValue()))) == 2:
                   
                    $emp_poilicy_id = explode('#',$answer->getValue());
                    $emp_poilicy_id = array_shift($emp_poilicy_id);
                     log_message('error','EMP POL ID FOR HOSPITAL' . $emp_poilicy_id);
                    $hospital_link = ChatbotHelper::getHospitalLink($emp_poilicy_id);

                    if($hospital_link)
                    {
                        $this->say('<a href="' . $hospital_link . '" target="_blank">Click here for hospital details</a>');    
                    }
                    else
                    {
                        $this->say('No Data found, please contact support team');
                    }
                    
                    $this->bot->startConversation(new doYouWantToContinueConversation());
                    break;
                case "go_back":
                    $this->bot->startConversation(new MainMenuConversation());
                    break;
                default:
                    $this->say("Invalid selection. Please choose an option.");
                    $this->bot->startConversation(new NetworkHospitalConversation());
                    break;
            }
        });
    }

    protected function showHospitalMenu()
{
log_message('error', 'showHospitalMenu function called');


// Get chat session and policies
$chat_session_info = get_chatbot_session_info();
$policy_list = ChatbotHelper::getListOfPolicies($chat_session_info);

if (is_array($policy_list) && count($policy_list)) {
    $parts = [];
    foreach ($policy_list as $policy) {
        // Resolve rand string (defensive)
        $randString = '';
        if (isset($policy['rand_string']) && $policy['rand_string'] !== '') {
            $randString = $policy['rand_string'];
        } elseif (isset($policy['rand']) && $policy['rand'] !== '') {
            $randString = $policy['rand'];
        } elseif (isset($policy['emp_policy_id'])) {
            $randString = $policy['emp_policy_id'];
        }

        $emp_policy_id = isset($policy['emp_policy_id']) ? $policy['emp_policy_id'] : '';
        $hospital_link = ChatbotHelper::getHospitalLink($emp_policy_id);

        $safeName = isset($policy['policy_name']) ? htmlspecialchars($policy['policy_name'], ENT_QUOTES, 'UTF-8') : 'Policy';

        if ($hospital_link) {
            $parts[] = "🔹 <a href=\"{$hospital_link}\" target=\"_blank\">{$safeName}</a><br>";
        } else {
            $parts[] = "🔹 {$safeName} — No Data found, please contact support team";
        }

        log_message('error', 'Hospital link for policy ' . $emp_policy_id . ': ' . $hospital_link);
    }

    $message = "Access hospital details for your policies below:<br><br>" . implode('<br><br>', $parts);
    $this->say($message);
} else {
    log_message('error', 'No policies found for hospital menu');
    $this->say('No policy found.');
}

// After showing links, move to confirmation conversation
$this->bot->startConversation(new doYouWantToContinueConversation());


}


}