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nhance/app/Controllers/TicketController.php
Venkatesh 62b5ddbeaf FEAT_S3_FILE_UPLOAD
2026-07-15 15:49:13 +05:30

5303 lines
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PHP
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<?php
namespace App\Controllers;
use App\Controllers\BaseController;
use CodeIgniter\HTTP\ResponseInterface;
use CodeIgniter\API\ResponseTrait;
use App\Models\TicketMasterModel;
use App\Models\TicketClaimStatusModel;
use App\Models\ClientModel;
use App\Models\TicketHistoryModel;
use App\Models\TicketMailTemplateModel;
use App\Models\TicketMessageModel;
use App\Models\TicketNoteModel;
use App\Models\UserModel;
use App\Models\ClientPolicyModel;
use App\Models\EmployeePolicyModel;
use App\Models\InsurerModel;
use App\Models\EmployeeModel;
use App\Models\TPAModel;
use App\Models\ClaimFilesModel;
use App\Models\ClaimDumpFileModel;
use App\Models\VehicleModel;
use App\Models\PartnerPolicyModel;
use App\Models\ClaimMisFileModel;
use DOMDocument;
use DOMXPath;
use Psr\Log\LoggerInterface;
use Kint\Kint;
use App\Helpers\MailHelper;
use CodeIgniter\Exceptions\PageNotFoundException;
class TicketController extends BaseController
{
use ResponseTrait;
protected $myLogger;
public $ticketType;
public $priorityType;
public $relationshipType;
public $modeOFIntimate;
public $claimType;
public $claimStatus;
public $placeHolders;
public $extraFields;
public $nonIDReason;
public $removeArrayKey;
protected $clientModel;
protected $ticketMasterModel;
protected $ticketHistoryModel;
protected $ticketMailTemplateModel;
protected $ticketMessageModel;
protected $ticketNoteModel;
protected $triggerType;
protected $userModel;
protected $employeeModel;
protected $clientPolicyModel;
protected $employeePolicyModel;
protected $extraFieldsDisplayForFrontend;
protected $insurerModel;
protected $TPAModel;
protected $claimFilesModel;
protected $claimDumpFileModel;
protected $vehicleModel;
protected $partnerPolicyModel;
protected $claimmisFileModel;
public function __construct()
{
$this->myLogger = \Config\Services::mylogger();
set_session_context('Ticket Master Controller');
$this->ticketMasterModel = new TicketMasterModel();
$this->ticketType = [1 => "Claim-GMC", 2 => "Claim-GPA", 3 => "EDLI", 4 => "GTLI", 8 => "Motor", 72 => "OPD"];
$this->priorityType = [
1 => "Low",
2 => "Medium",
3 => "High",
4 => "Urgent",
5 => "Emergency",
6 => "Critical"
];
$this->relationshipType = [
"self" => "Self",
"spouse" => "Spouse",
"son" => "Son",
"daughter" => "Daughter",
"father" => "Father",
"mother" => "Mother",
"father-in-law" => "Father-in-Law",
"mother-in-law" => "Mother-in-Law"
];
$this->modeOFIntimate = [
1 => "In Person",
2 => "Courier",
3 => "Online Mode - Email",
4 => "Smart Service Desk",
5 => "Direct to TPA"
];
$this->claimType = [
1 => [
1 => "Main Hospitalization",
3 => "Pre / Post",
2 => "OPD",
4 => "ReOpen",
],
2 => [
1 => "TTD",
2 => "PTD",
3 => "PPD",
4 => "Death",
]
];
$this->triggerType = [
1 => "Trigger 1",
2 => "Trigger 2",
3 => "Trigger 3",
4 => "Trigger 4",
5 => "Trigger 5",
6 => "Trigger 6",
7 => "Trigger 7",
8 => "Trigger 8",
9 => "Trigger 9",
];
$this->placeHolders = [
'((ACM))' => 'acm',
'((ACM_CONTACT))' => 'acm_mobile',
'((EMPLOYEE_NAME))' => 'emp_name',
'((EMPLOYEE_ID))' => 'emp_code',
'((CORPORATE_NAME))' => 'client_name',
'((INSURED_NAME))' => 'insured_name',
'((CLAIM_NO))' => 'claim_number',
'((RELATIONSHIP))' => 'relationship',
'((POLICY_TYPE))' => 'policy_type',
'((AUTO_QUERY_CONTENT))' => 'auto_query_content',
'((CLAIM_FORM_LINK))' => 'claim_form_link',
'((CLAIM_FEEDBACK_FORM))' => 'claim_feedback_form',
'((SETTLED_LETTER))' => 'settle_letter',
'((APPROVED_LETTER))' => 'approved_letter',
'((APPROVED_DESCRIBTION))' => 'approved_description',
];
$this->extraFields = [
1 => ['non_id_reason'],
10 => ['pay_initiate_date'],
3 => ['raised_date'],
4 => ['raised_date'],
5 => ['claim_number', 'registration_date'],
7 => ['query_received_date'],
8 => ['denial_reason','denial_date'],
9 => ['approved_amount','approved_date', 'approved_letter', "approved_description"],
11 => ['utr_details', 'settled_date', 'settle_letter'],
40 => ['approved_amount','approved_date', 'approved_letter', "approved_description"],
44 => ['utr_details', 'settled_date', 'settle_letter'],
30 => ['approved_amount','approved_date', 'approved_letter', "approved_description"],
34 => ['utr_details', 'settled_date', 'settle_letter'],
20 => ['approved_amount','approved_date', 'approved_letter', "approved_description"],
24 => ['utr_details', 'settled_date', 'settle_letter'],
14 => ['return_remark', 'awb_no_courier_name'],
48 => ['return_remark', 'awb_no_courier_name'],
59 => ['return_remark', 'awb_no_courier_name'],
54 => ['return_remark', 'awb_no_courier_name'],
13 => ['cancel_remark'],
47 => ['cancel_remark'],
53 => ['cancel_remark'],
58 => ['cancel_remark'],
2 => [],
6 => [],
12 => [],
15 => [],
16 => [],
17 => [],
18 => [],
19 => [],
21 => [],
22 => [],
23 => [],
25 => [],
26 => [],
27 => [],
28 => [],
29 => [],
31 => [],
32 => [],
33 => [],
35 => [],
36 => [],
37 => [],
38 => [],
39 => [],
41 => [],
42 => [],
43 => [],
45 => [],
46 => [],
49 => [],
50 => [],
51 => [],
52 => [],
55 => [],
56 => [],
57 => [],
60 => []
];
$this->extraFieldsDisplayForFrontend = [
1 => ['non_id_reason' => 'Non ID Reason'],
10 => ['pay_initiate_date' => 'Payment Initiated Date'],
3 => ['raised_date' => 'Raised Date'],
4 => ['raised_date' => 'Raised Date'],
5 => [
'claim_number' => 'Claim Number',
'registration_date' => 'Registration Date'
],
7 => ['query_received_date' => 'Query Received Date'],
8 => [
'denial_reason' => 'Denial Reason',
'denial_date' => 'Denial Date'
],
9 => [
'approved_amount' => 'Approved Amount',
'approved_date' => 'Approved Date',
'approved_letter' => 'Approved Letter',
'approved_description' => 'Approved Description'
],
11 => [
'utr_details' => 'UTR Details',
'settled_date' => 'Settled Date',
'settle_letter' => 'Settle Letter'
],
40 => [
'approved_amount' => 'Approved Amount',
'approved_date' => 'Approved Date',
'approved_letter' => 'Approved Letter',
'approved_description' => 'Approved Description'
],
44 => [
'utr_details' => 'UTR Details',
'settled_date' => 'Settled Date',
'settle_letter' => 'Settle Letter'
],
30 => [
'approved_amount' => 'Approved Amount',
'approved_date' => 'Approved Date',
'approved_letter' => 'Approved Letter',
'approved_description' => 'Approved Description'
],
34 => [
'utr_details' => 'UTR Details',
'settled_date' => 'Settled Date',
'settle_letter' => 'Settle Letter'
],
20 => [
'approved_amount' => 'Approved Amount',
'approved_date' => 'Approved Date',
'approved_letter' => 'Approved Letter',
'approved_description' => 'Approved Description'
],
24 => [
'utr_details' => 'UTR Details',
'settled_date' => 'Settled Date',
'settle_letter' => 'Settle Letter'
],
14 => [
'return_remark' => 'Return Remark',
'awb_no_courier_name' => 'AWB No Courier Name'
],
48 => [
'return_remark' => 'Return Remark',
'awb_no_courier_name' => 'AWB No Courier Name'
],
59 => [
'return_remark' => 'Return Remark',
'awb_no_courier_name' => 'AWB No Courier Name'
],
54 => [
'return_remark' => 'Return Remark',
'awb_no_courier_name' => 'AWB No Courier Name'
],
13 => ['cancel_remark' => 'Cancel Remark'],
47 => ['cancel_remark' => 'Cancel Remark'],
53 => ['cancel_remark' => 'Cancel Remark'],
58 => ['cancel_remark' => 'Cancel Remark'],
// OPD claim status
67 => ['non_id_reason' => 'Non ID Reason'],
69 => ['raised_date' => 'Raised Date'],
70 => ['raised_date' => 'Raised Date'],
71 => [
'claim_number' => 'Claim Number',
'registration_date' => 'Registration Date'
],
72 => ['query_received_date' => 'Query Received Date'],
73 => [
'denial_reason' => 'Denial Reason',
'denial_date' => 'Denial Date'
],
74 => [
'approved_amount' => 'Approved Amount',
'approved_date' => 'Approved Date',
'approved_letter' => 'Approved Letter',
'approved_description' => 'Approved Description'
],
75 => ['pay_initiate_date' => 'Payment Initiated Date'],
76 => [
'utr_details' => 'UTR Details',
'settled_date' => 'Settled Date',
'settle_letter' => 'Settle Letter'
],
78 => ['cancel_remark' => 'Cancel Remark'],
79 => [
'return_remark' => 'Return Remark',
'awb_no_courier_name' => 'AWB No Courier Name'
],
];
$this->nonIDReason = [
"Newborn Baby" => "Newborn Baby",
"Newly Wedded Spouse" => "Newly Wedded Spouse",
"Policy Pending" => "Policy Pending",
"New Joinee" => "New Joinee",
"Exceptional Case" => "Exceptional Case"
];
$this->removeArrayKey = [
2 => [],
6 => [],
12 => [],
15 => [],
16 => [],
17 => [],
18 => [],
19 => [],
21 => [],
22 => [],
23 => [],
25 => [],
26 => [],
27 => [],
28 => [],
29 => [],
31 => [],
32 => [],
33 => [],
35 => [],
36 => [],
37 => [],
38 => [],
39 => [],
41 => [],
42 => [],
43 => [],
45 => [],
46 => [],
49 => [],
50 => [],
51 => [],
52 => [],
55 => [],
56 => [],
57 => [],
60 => [],
68 => [],
77 => [],
80 => [],
81 => [],
];
$this->ticketMasterModel = new TicketMasterModel();
$this->claimStatus = new TicketClaimStatusModel();
$this->clientModel = new ClientModel();
$this->ticketHistoryModel = new TicketHistoryModel();
$this->ticketMailTemplateModel = new TicketMailTemplateModel();
$this->ticketNoteModel = new TicketNoteModel();
$this->ticketMessageModel = new TicketMessageModel();
$this->userModel = new UserModel();
$this->employeeModel = new EmployeeModel();
$this->clientPolicyModel = new ClientPolicyModel();
$this->employeePolicyModel = new EmployeePolicyModel();
$this->insurerModel = new InsurerModel();
$this->TPAModel = new TPAModel();
$this->claimFilesModel = new ClaimFilesModel();
$this->claimDumpFileModel = new ClaimDumpFileModel();
$this->vehicleModel = new VehicleModel();
$this->partnerPolicyModel = new PartnerPolicyModel();
$this->claimmisFileModel = new ClaimMisFileModel();
}
public function ticketList()
{
$data['ticket_type'] = $this->ticketType;
$data['modeOFIntimate'] = $this->modeOFIntimate;
$data['priorityType'] = $this->priorityType;
$data['claimType'] = $this->claimType;
$data['tab_name'] = "Claims";
if ($this->request->is('get')) {
$data['page_name'] = "Claims";
$data['claim_status'] = $this->claimStatus->select('id,ticket_type,claim_status')->where('is_active', 1)->findAll();
$data['client_list'] = $this->clientModel->select('id,client_name')->where('is_active', 1)->findAll();
$data['insurer_list'] = $this->insurerModel->where('is_active', 1)->findAll();
$data['tpa_list'] = $this->TPAModel->where('is_active', 1)->findAll();
$data['ticket_data'] = $this->ticketSearch(1);
$data['date_type'] = [
'ticket_created_date' => 'Created Date',
'ticket_updated_date' => 'Updated Date',
];
return $this->loadLayout('ticket_search', $data);
} else {
$isFromDashboard = $this->request->getPost("is_dashboard");
log_message('error', 'Is From Dashboard: ' . $isFromDashboard);
if (isset($isFromDashboard) && !empty($isFromDashboard)){
$data['page_name'] = "Claims";
if ($isFromDashboard == 1) {
$data['ticket_data'] = $this->ticketSearch(3);
}else if ($isFromDashboard == 2){
$data['ticket_data'] = $this->ticketSearch(4);
}else if ($isFromDashboard == 3){
$data['ticket_data'] = $this->ticketSearch(2);
}else if ($isFromDashboard == 4){
$data['ticket_data'] = $this->ticketSearch(5);
}
$data['claim_status'] = $this->claimStatus->select('id,ticket_type,claim_status')->where('is_active', 1)->findAll();
$data['client_list'] = $this->clientModel->select('id,client_name')->where('is_active', 1)->findAll();
return $this->loadLayout('ticket_search', $data);
}
else{
$data['ticket_data'] = $this->ticketSearch();
return $this->respond([
'status' => true,
'rows' => $data['ticket_data'] ?? [],
], 200);
}
}
}
public function ticketSearch($action = null)
{
$db = db_connect();
$rawWhere = [];
// log_message('error', 'Ticket Search Action: ' . $action);
$subquery = $db->table('ticket_master tm')
->select([
'tm.id AS ticket_id',
"CASE
WHEN DATEDIFF(
CURDATE(),
COALESCE(latest_history.created_at, tm.created_at)
) BETWEEN 0 AND 6 THEN '0-6 Days'
WHEN DATEDIFF(
CURDATE(),
COALESCE(latest_history.created_at, tm.created_at)
) BETWEEN 7 AND 12 THEN '7-12 Days'
WHEN DATEDIFF(
CURDATE(),
COALESCE(latest_history.created_at, tm.created_at)
) BETWEEN 13 AND 20 THEN '13-20 Days'
ELSE 'Above 20 Days'
END AS tat"
])
->join(
'(SELECT th.ticket_id, MAX(th.created_at) AS created_at
FROM ticket_history th
WHERE th.field_name = "claim_status_id"
GROUP BY th.ticket_id) AS latest_history',
'latest_history.ticket_id = tm.id',
'left'
)
->where('tm.is_active', 1)
->groupBy('tm.id, tm.created_at, latest_history.created_at');
//action 1 get last 100 rows, action 2 filter and get all rows related to that, action 3 gets according to dashboard, action 4 gets according to ACM, action 5 tat
if ($action == 1) {
$query = $db->table('ticket_master tm')
->select([
'tm.id',
'tm.ticket_type_id',
'tm.claim_status_id',
'tm.claim_created_by',
'tm.is_head_approved',
'tcs.claim_status AS status',
'tm.claim_number AS claim_no',
'tm.tpa_claim_push_reference_no',
'tm.tpa_id',
'tm.tpa_no',
'tm.emp_name',
'tm.emp_code',
'tm.relationship',
'i.name AS insurer_name',
'c.client_name',
'tm.insured_name',
'c.short_name',
'DATE_FORMAT(tm.created_at, "%d-%m-%Y") AS ticket_created_date',
'DATE_FORMAT(tm.updated_at, "%d-%m-%Y") AS ticket_updated_date',
'COALESCE(tat_category.tat, "0-6 Days") AS tat',
'tm.claim_status_id',
'(SELECT first_name FROM user_profiles WHERE user_profiles.id = tm.acm_id) AS acm_name',
'(SELECT name FROM insurers WHERE insurers.id = tm.insurer_id) AS insurer_name',
'(SELECT name FROM tpa WHERE tpa.id = tm.tpa_id) AS tpa_name',
'tm.acm_id',
'tm.insurer_id',
'tm.tpa_id',
'tm.client_policy_id',
'tm.policy_no',
'tm.priority',
'tm.relationship',
'tm.emp_mobile',
'tm.emp_mail',
'tm.emp_personal_mail',
'tm.mode_of_intimation',
'tm.claim_type',
'tm.tpa_claim_type',
'tm.hospital_name',
'tm.doa',
'tm.dod',
'tm.claim_amount',
'tm.pod_no',
'tm.date_of_join',
'tm.date_of_incep',
'tm.dob',
'tm.date_of_accident',
'tm.date_of_death',
'tm.date_of_intimat',
'tm.si_amt',
'tm.raised_date',
'tm.registration_date',
'tm.query_received_date',
'tm.denial_date',
'tm.approved_date',
'tm.settled_date',
'tm.denial_reason',
'tm.approved_letter',
'tm.approved_amount',
'tm.utr_details',
'tm.settle_letter',
'tm.return_remark',
'tm.cancel_remark',
'tm.awb_no_courier_name',
'tm.non_id_reason',
'tm.pay_initiate_date',
'tm.approved_description'
])
->join('insurers i', 'i.id = tm.insurer_id AND i.is_active = 1', 'left')
->join('clients c', 'c.id = tm.client_id AND c.is_active = 1', 'left')
->join('ticket_claim_status tcs', 'tcs.id = tm.claim_status_id AND tcs.is_active = 1', 'left')
->join("({$subquery->getCompiledSelect()}) tat_category", 'tm.id = tat_category.ticket_id', 'left')
->where('tm.is_active', 1)
->whereNotIn('claim_status_id', [11, 12, 13, 22, 24, 32, 34, 42, 44, 47, 53, 58, 65])
->orderBy('tm.id', 'DESC')
->limit(500);
$data = $query->get()->getResultArray();
// dd(db_connect()->getLastQuery());
return $data;
} else if ($action == 3) {
$ids = $this->request->getPost('ids');
$ids = array_filter(explode(',', $ids));
if (!empty($ids)) {
$idsStr = implode(',', array_map('intval', $ids)); // sanitize IDs to be integers
$where = "tm.id IN ($idsStr)";
} else {
$where = '1 = 0'; // No valid IDs, return empty result
}
// dd($where);
} else if ($action == 4){
$acm_id = $this->request->getPost('ids');
// dd($acm_id);
if (!empty($acm_id)) {
$where = "tm.acm_id = $acm_id";
} else {
$where = '1 = 0'; // No valid IDs, return empty result
}
}else if ($action == 5) {
$search_data = $this->request->getPost();
$where = "tm.created_at >= '" . $search_data['from_date'] . "' AND tm.created_at <= '" . $search_data['to_date'] . "'" ."and ticket_type_id = ".$search_data['ticket_type_id'];
} else {
$search_data = $this->request->getPost();
// print_r($search_data); die()
$where = [];
foreach ($search_data as $search_objects => $key) {
if ($key != null && $key != '' && $key != 0 && $search_objects != 'is_dashboard') {
if($search_objects == "date_type" && $search_data[$search_objects] === 'ticket_created_date'){
$startDate = date('Y-m-d 00:00:00', strtotime($search_data['start_date']));
$endDate = date('Y-m-d 23:59:59', strtotime($search_data['end_date']));
$rawWhere[] = "tm.created_at BETWEEN '$startDate' AND '$endDate'";
}
elseif($search_objects == "date_type" && $search_data[$search_objects] === 'ticket_updated_date'){
$startDate = date('Y-m-d 00:00:00', strtotime($search_data['start_date']));
$endDate = date('Y-m-d 23:59:59', strtotime($search_data['end_date']));
$rawWhere[] = "tm.updated_at BETWEEN '$startDate' AND '$endDate'";
} elseif ($search_objects === 'tpa_claim_type') {
$cat = strtolower(trim((string) $key));
if ($cat === 'cashless') {
$rawWhere[] = "LOWER(COALESCE(tm.tpa_claim_type, '')) LIKE '%cash%'";
} elseif ($cat === 'reimbursement') {
$rawWhere[] = "LOWER(COALESCE(tm.tpa_claim_type, '')) LIKE '%reimburse%'";
}
} elseif($search_objects != "date_type" && $search_objects != "start_date" && $search_objects != "end_date"){
$where[$search_objects] = $key;
}
}
}
}
$query = $db->table('ticket_master tm')
->select([
'tm.id',
'tm.ticket_type_id',
'tcs.claim_status AS status',
'tm.claim_number AS claim_no',
'tm.tpa_claim_push_reference_no',
'tm.claim_status_id',
'tm.claim_created_by',
'tm.is_head_approved',
'tm.tpa_id',
'tm.tpa_no',
'tm.emp_name',
'tm.emp_code',
'tm.relationship',
'i.name AS insurer_name',
'c.client_name',
'tm.insured_name',
'c.short_name',
'DATE_FORMAT(tm.created_at, "%d-%m-%Y") AS ticket_created_date',
'DATE_FORMAT(tm.updated_at, "%d-%m-%Y") AS ticket_updated_date',
'COALESCE(tat_category.tat, "0-6 Days") AS tat',
'(SELECT first_name FROM user_profiles WHERE user_profiles.id = tm.acm_id) AS acm_name',
'(SELECT name FROM insurers WHERE insurers.id = tm.insurer_id) AS insurer_name',
'(SELECT name FROM tpa WHERE tpa.id = tm.tpa_id) AS tpa_name',
'tm.claim_status_id',
'tm.acm_id',
'tm.insurer_id',
'tm.tpa_id',
'tm.client_policy_id',
'tm.policy_no',
'tm.priority',
'tm.relationship',
'tm.emp_mobile',
'tm.emp_mail',
'tm.emp_personal_mail',
'tm.mode_of_intimation',
'tm.claim_type',
'tm.tpa_claim_type',
'tm.hospital_name',
'tm.doa',
'tm.dod',
'tm.claim_amount',
'tm.pod_no',
'tm.date_of_join',
'tm.date_of_incep',
'tm.dob',
'tm.date_of_accident',
'tm.date_of_death',
'tm.date_of_intimat',
'tm.si_amt',
'tm.raised_date',
'tm.registration_date',
'tm.query_received_date',
'tm.denial_date',
'tm.approved_date',
'tm.settled_date',
'tm.denial_reason',
'tm.approved_letter',
'tm.approved_amount',
'tm.utr_details',
'tm.settle_letter',
'tm.return_remark',
'tm.cancel_remark',
'tm.awb_no_courier_name',
'tm.non_id_reason',
'tm.pay_initiate_date',
'tm.approved_description'
])
->join('insurers i', 'i.id = tm.insurer_id AND i.is_active = 1', 'left')
->join('clients c', 'c.id = tm.client_id AND c.is_active = 1', 'left')
->join('ticket_claim_status tcs', 'tcs.id = tm.claim_status_id AND tcs.is_active = 1', 'left')
->join("({$subquery->getCompiledSelect()}) tat_category", 'tm.id = tat_category.ticket_id', 'left')
->where('tm.is_active', 1)
->where($where)
->orderBy('tm.id', 'DESC');
if (!empty($rawWhere)) {
foreach ($rawWhere as $condition) {
$query->where($condition, null, false); // raw SQL
}
}
$data = $query->get()->getResultArray();
// dd($db->getLastQuery()->getQuery());die;
// dd($data);
if ($action == 5){
$tat = $this->request->getPost("tat_category");
$data = array_values(array_filter($data, function($dat) use ($tat) {
return $dat['tat'] == $tat;
}));
}
// print_rr($data);
// log_message('error',' Claims Master Data '.json_encode($data));die();
// print_rr($data);die();
return $data;
}
public function ticket_form($ticket_type)
{
$data = $this->ticket_form_data($ticket_type);
$data['tab_name'] = "Claims";
$data['page_name'] = "Claims";
// dd($data);
return $this->loadLayout('ticket_form_handler', $data);
}
public function ticket_form_data($ticket_type, $claim_status_id = null)
{
$this->myLogger->logme('error', "Fetching ticket form data for Ticket Type: $ticket_type");
$data = [
'ticket_form' => 1,
'selected_ticket_type' => $ticket_type,
'ticket_type' => $this->ticketType,
'priorityType' => $this->priorityType,
'relationshipType' => $this->relationshipType,
'modeOFIntimate' => $this->modeOFIntimate,
'nonIDReason' => $this->nonIDReason,
'claim_ticket_type_id' => $ticket_type
];
switch ($ticket_type) {
case 2:
$data['ticket_form'] = 'GPA';
break;
case 3:
$data['ticket_form'] = 'EDLI';
break;
case 4:
$data['ticket_form'] = 'GTLI';
break;
case 8:
$data['ticket_form'] = 'Motor';
break;
case 72:
$data['ticket_form'] = 'OPD';
break;
}
// Fetch ACM Users
$db = db_connect();
$data['acms'] = $db->table('user_profiles')
->select('id, first_name')
->where(['is_active' => 1, 'role' => 3])
->get()
->getResultArray();
// Fetch Claim Status
if(empty($claim_status_id)){
if($ticket_type == 2){
$claim_status_id = 15;
}else if($ticket_type == 3){
$claim_status_id = 25;
}else if($ticket_type == 4){
$claim_status_id = 35;
}else if($ticket_type == 8){
$claim_status_id = 62;
}else if($ticket_type == 72){
$claim_status_id = 67;
}else{
$claim_status_id = 1;
}
}
$data['claim_status'] = $this->transFormClaimStatus($claim_status_id, $ticket_type);
$data['extra_fields'] = $this->getExtraFields($data['claim_status']);
$data['extra_fields_array_for_validate'] = $this->getExtraFields($data['claim_status'], 1);
if ($ticket_type == 1 || $ticket_type == 72) {
$data['claim_type'] = $this->claimType[1];
} else {
$data['claim_type'] = $this->claimType[2];
}
if($ticket_type == 8){
$data['client_for_motor'] = $this->clientModel->select('id,client_name,phone')->where('client_type', 2)->where('is_active', 1)->findAll();
}
$this->myLogger->logme('error', "Ticket form data fetched successfully for Ticket Type: $ticket_type");
return $data;
}
public function fetchVehiclePolicy($id)
{
$method = $this->request->getMethod();
try {
if (!$id) {
throw new \Exception('Invalid ID', 400);
}
if ($method === 'get') {
$data['vehicle_list'] = $this->vehicleModel
->where('is_active', 1)
->where('owner', $id)
->findAll();
// $data['partner_policy_list'] = $this->partnerPolicyModel
// ->where('is_active', 1)
// ->findAll();
$data['partner_policy_list'] = $this->partnerPolicyModel->partnerPolicyList();
$client = $this->clientModel
->where('is_active', 1)
->where('id', $id)
->first();
$data['email'] = !empty($client) ? $client['email'] : null;
$data['phone'] = !empty($client) ? $client['phone'] : null;
if (empty($data['vehicle_list']) && empty($data['partner_policy_list'])) {
throw new \Exception('No Records found', 404);
}
return $this->response
->setJSON(['status' => 'success', 'data' => $data])
->setStatusCode(200);
}
throw new \Exception('Invalid request method', 405);
} catch (\Throwable $e) {
$code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
$isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException
|| $e instanceof \mysqli_sql_exception
|| $e instanceof \PDOException;
$context = [
'title' => get_class($e),
'type' => get_class($e),
'code' => $code,
'message' => $e->getMessage(),
'file' => $e->getFile(),
'line' => $e->getLine()
];
$this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
return $this->response->setJSON([
'status' => 'error',
'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
'ref' => ($isDbError ? 'database - ' : 'application - ') . $code . ' - ' . $e->getLine()
])->setStatusCode($code);
}
}
//transform the claim status
public function transFormClaimStatus($claimStatusId, $ticket_type)
{
// Fetch the main claim status by ID
$claimStatusData = $this->claimStatus
->select('*')
->where(['is_active' => 1, 'ticket_type' => $ticket_type])
->where('id', $claimStatusId)
->first();
// dd($claimStatusData);
// Initialize the filtered claim status array
$filteredClaimStatus = [];
if (!empty($claimStatusData)) {
// Add the main claim status to the result
$filteredClaimStatus[] = $claimStatusData;
// Decode the allowed_status JSON field
$filterClaimStatusIds = json_decode($claimStatusData['allowed_status'], true);
// Fetch additional claim statuses if IDs exist
if (!empty($filterClaimStatusIds) && is_array($filterClaimStatusIds)) {
$additionalClaimStatuses = $this->claimStatus
->select('*')
->where(['is_active' => 1, 'ticket_type' => $ticket_type])
->whereIn('id', $filterClaimStatusIds)
->get()
->getResultArray();
// Merge additional claim statuses into the result
$filteredClaimStatus = array_merge($filteredClaimStatus, $additionalClaimStatuses);
}
}
return $filteredClaimStatus;
}
public function getExtraFields(array $claimStatus, $nonFilterArray = 0): array
{
$extra_fields = [];
if($nonFilterArray == 1){
foreach ($claimStatus as $value) {
if (isset($this->extraFields[$value['id']])) {
if (!isset($extra_fields[$value['id']])) {
$extra_fields[$value['id']] = [];
}
$extra_fields[$value['id']] = array_merge($extra_fields[$value['id']], $this->extraFields[$value['id']]);
}
}
}else{
foreach ($claimStatus as $value) {
if (isset($this->extraFields[$value['id']])) {
$extra_fields[] = $this->extraFields[$value['id']];
}
}
$extra_fields = array_values(array_unique(array_merge(...$extra_fields)));
}
return $extra_fields;
}
/**
* Overlay conditional `required` rules onto a base validation rule-set based on the
* submitted `claim_status_id`. For example, when claim_status_id is a "Settled" status
* (11/24/34/44), fields like `utr_details` and `settled_date` are promoted from
* `permit_empty` to `required` so the request is rejected when they are blank.
*
* Letter URL fields (`approved_letter`, `settle_letter`) accept an alternative PDF
* upload, so they are intentionally not promoted here; that pairing is enforced by
* the upload validation flow. `approved_description` stays optional to match the
* existing UI contract.
*/
private function applyClaimStatusConditionalRules(array $rules): array
{
$claimStatusId = (int) $this->request->getPost('claim_status_id');
if ($claimStatusId <= 0) {
return $rules;
}
if (!isset($this->extraFields[$claimStatusId]) || !is_array($this->extraFields[$claimStatusId])) {
return $rules;
}
$requiredFields = $this->extraFields[$claimStatusId];
$skipFields = ['approved_letter', 'settle_letter', 'approved_description'];
foreach ($requiredFields as $field) {
if (in_array($field, $skipFields, true) || !isset($rules[$field])) {
continue;
}
$existingRules = $rules[$field]['rules'] ?? '';
$parts = $existingRules === ''
? []
: array_values(array_filter(array_map('trim', explode('|', $existingRules)), function ($part) {
return $part !== '' && $part !== 'permit_empty';
}));
if (!in_array('required', $parts, true)) {
array_unshift($parts, 'required');
}
$rules[$field]['rules'] = implode('|', array_unique($parts));
if (!isset($rules[$field]['errors']) || !is_array($rules[$field]['errors'])) {
$rules[$field]['errors'] = [];
}
$label = $rules[$field]['label'] ?? ucwords(str_replace('_', ' ', $field));
$rules[$field]['errors']['required'] = $label . ' is required for the selected claim status.';
}
return $rules;
}
public function view_ticket($ticket_id)
{
// $ticket_data = $this->ticketMasterModel->where('id', $ticket_id)->where('is_active', 1)->first();
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
// Security Check: Verify if record exists
if (empty($ticket_data)) {
// Redirect or show a 404 to prevent "Undefined array key" errors
return redirect()->to(base_url('ticket/list'))->with('error', 'Ticket not found');
}
$ticket_data['is_tpa_api_service_enabled'] = $this->ticketMasterModel->isTpaApiServiceEnabled($ticket_id);
$ticket_data = $this->formatDateForClaim($ticket_data, 'd/m/Y');
if (in_array($ticket_data['claim_status_id'], [15, 25, 35])) {
$ticket_data['auto_query_content'] = $this->getCheckListAndConvertArrayToString($ticket_data);
}
// dd($ticket_data);
$template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
if (!empty($template_data)) {
$template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
$template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
}
$data = $this->ticket_form_data($ticket_data['ticket_type_id'], $ticket_data['claim_status_id']);
$data['reply_data'] = $template_data;
$data['placeHolders'] = $this->placeHolders;
$data['message_data'] = $this->getTicketMessage($ticket_id);
$data['view_ticket_page'] = [];
if($ticket_data['ticket_type_id'] == 1){
$data['member_data'] = $this->employeeModel->getEmployeeByEmployeeCode($ticket_data['emp_code']);
}else{
$data['member_data'] = array_filter(
$this->employeeModel->getEmployeeByEmployeeCode($ticket_data['emp_code']),
function ($member) {
return isset($member['emp_relationship']) && $member['emp_relationship'] == 'Self';
}
);
}
$data['ticket_history'] = $this->ticketHistory($ticket_id);
$data['ticket_check_list'] = db_connect()->table('ticket_check_list')->where('is_active', 1)->where('ticket_type_id', $ticket_data['ticket_type_id'])->get()->getResultArray();
if (!empty($ticket_data['client_policy_id'])){
$ticket_data['client_policy_id_text'] = $this->clientPolicyModel->select('concat(policy_type.policy_type,"-",client_policy.policy_no) as client_policy_name')->join('policy_type','policy_type.id = client_policy.policy_type_id and policy_type.is_active = 1')->where('client_policy.id',$ticket_data['client_policy_id'])->first()['client_policy_name'] ?? "N/A";
}
// dd($data);
$data['ticket_data'] = $ticket_data;
$data['acms'] = $this->employeeModel->getAcmUsingClientID($ticket_data['client_id']);
// do not remove this
// $raw_json = $this->ticketMasterModel->getPolicyTermsJson($ticket_id) ;
// $decoded_top = json_decode($raw_json ?? "", true) ?? [];
// $data['policy_terms'] = $this->recursive_json_decode($decoded_top);
$policy_data = $this->ticketMasterModel
->select('client_policy.policy_terms')
->join('client_policy', 'ticket_master.client_policy_id = client_policy.id')
->where('client_policy.is_active', 1)
->where('ticket_master.is_active', 1)
->where('ticket_master.id', $ticket_id)
->first();
if(isset($policy_data['policy_terms']) && !empty($policy_data['policy_terms'])){
$terms = json_decode($policy_data['policy_terms'], true);
$data['policy_terms'] = $this->convertTermsToDisplay($terms);
// print_rr($data); die;
}
// 8TH TYPE is Motor - so do not remove it....
if($ticket_data['ticket_type_id'] == 8){
$claim_status_id = $ticket_data['claim_status_id'];
$ticket_type = $ticket_data['ticket_type_id'];
$data['claim_status'] = $this->transFormClaimStatus($claim_status_id, $ticket_type);
$data['client_for_motor'] = $this->clientModel->select('id,client_name,phone')->where('client_type', 2)->where('is_active', 1)->findAll();
}
$data['tab_name'] = "Claims";
$data['page_name'] = "Claims";
return $this->loadLayout('ticket_edit_onbording', $data);
}
public function formatDateForClaim($ticket_data, $out_put_format = 'Y-m-d')
{
if (empty($ticket_data['doa'])) {
$ticket_data['doa'] = null;
} else {
$ticket_data['doa'] = change_date_format($ticket_data['doa'], null, $out_put_format);
}
if (empty($ticket_data['dod'])) {
$ticket_data['dod'] = null;
} else {
$ticket_data['dod'] = change_date_format($ticket_data['dod'], null, $out_put_format);
}
if (empty($ticket_data['dob'])) {
$ticket_data['dob'] = null;
} else {
$ticket_data['dob'] = change_date_format($ticket_data['dob'], null, $out_put_format);
}
if (empty($ticket_data['date_of_join'])) {
$ticket_data['date_of_join'] = null;
} else {
$ticket_data['date_of_join'] = change_date_format($ticket_data['date_of_join'], null, $out_put_format);
}
if (empty($ticket_data['date_of_incep'])) {
$ticket_data['date_of_incep'] = null;
} else {
$ticket_data['date_of_incep'] = change_date_format($ticket_data['date_of_incep'], null, $out_put_format);
}
if (empty($ticket_data['date_of_accident'])) {
$ticket_data['date_of_accident'] = null;
} else {
$ticket_data['date_of_accident'] = change_date_format($ticket_data['date_of_accident'], null, $out_put_format);
}
if (empty($ticket_data['date_of_death'])) {
$ticket_data['date_of_death'] = null;
} else {
$ticket_data['date_of_death'] = change_date_format($ticket_data['date_of_death'], null, $out_put_format);
}
if (empty($ticket_data['date_of_intimat'])) {
$ticket_data['date_of_intimat'] = null;
} else {
$ticket_data['date_of_intimat'] = change_date_format($ticket_data['date_of_intimat'], null, $out_put_format);
}
if (empty($ticket_data['raised_date'])) {
$ticket_data['raised_date'] = null;
} else {
$ticket_data['raised_date'] = change_date_format($ticket_data['raised_date'], null, $out_put_format);
}
if (empty($ticket_data['registration_date'])) {
$ticket_data['registration_date'] = null;
} else {
$ticket_data['registration_date'] = change_date_format($ticket_data['registration_date'], null, $out_put_format);
}
if (empty($ticket_data['query_received_date'])) {
$ticket_data['query_received_date'] = null;
} else {
$ticket_data['query_received_date'] = change_date_format($ticket_data['query_received_date'], null, $out_put_format);
}
if (empty($ticket_data['denial_date'])) {
$ticket_data['denial_date'] = null;
} else {
$ticket_data['denial_date'] = change_date_format($ticket_data['denial_date'], null, $out_put_format);
}
if (empty($ticket_data['approved_date'])) {
$ticket_data['approved_date'] = null;
} else {
$ticket_data['approved_date'] = change_date_format($ticket_data['approved_date'], null, $out_put_format);
}
if (empty($ticket_data['settled_date'])) {
$ticket_data['settled_date'] = null;
} else {
$ticket_data['settled_date'] = change_date_format($ticket_data['settled_date'], null, $out_put_format);
}
if (empty($ticket_data['pay_initiate_date'])) {
$ticket_data['pay_initiate_date'] = null;
} else {
$ticket_data['pay_initiate_date'] = change_date_format($ticket_data['pay_initiate_date'], null, $out_put_format);
}
return $ticket_data;
}
public function createTicket()
{
$request_data = $this->request->getPost();
$approvedLetterFile = $this->request->getFile('approved_letter_file');
$settleLetterFile = $this->request->getFile('settle_letter_file');
$selected_ticket_type = $this->request->getPost('ticket_type_id');
// 1. Initialize an empty rules array
$rules = [];
if ($selected_ticket_type == 1 || $selected_ticket_type == 72) {
$rules = [
// --- EMPLOYEE DETAILS ---
'emp_code' => [
'label' => 'Employee ID',
'rules' => 'required|min_length[2]|max_length[20]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee ID is required.',
'regex_match' => 'Employee ID can only contain letters, numbers, spaces, slashes (/), hyphens (-) and underscores (_).'
]
],
'emp_name' => [
'label' => 'Employee Name',
'rules' => 'required|min_length[3]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee Name is required',
'min_length' => 'Employee Name must be at least 3 characters long',
'regex_match' => 'Employee Name can only contain letters, numbers, spaces, slashes (/), hyphens (-), and underscores (_).'
]
],
'insured_name' => [
'label' => 'Insured Name',
'rules' => 'required|min_length[3]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Insured Name is required',
'min_length' => 'Insured Name must be at least 3 characters long',
'regex_match' => 'Insured Name can only contain letters, numbers, spaces, slashes (/), hyphens (-), and underscores (_).'
]
],
'relationship' => ['label' => 'Relationship','rules' => 'required',
'errors' => ['required' => 'Please select a Relationship']
],
'policy_no' => [
'label' => 'Policy Number',
// Allows: A-Z, a-z, 0-9, spaces (\s), hyphens (\-), underscores (_), and slashes (\/)
'rules' => 'permit_empty|min_length[3]|max_length[50]|regex_match[/^[a-zA-Z0-9\s\-\/_]+$/]',
'errors' => [
'min_length' => 'Policy Number appears too short (min 5 characters).',
'regex_match' => 'Policy Number can only contain letters, numbers, spaces, hyphens(-) underscores(_), and slashes(/).'
]
],
'tpa_no' => [
'label' => 'TPA ID',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9\/\-_]+$/]',
'errors' => [
'regex_match' => 'TPA ID can only contain letters, numbers, /, -, and _.'
]
],
'emp_mobile' => ['label' => 'Employee Mobile No','rules' => 'required|numeric|exact_length[10]',
'errors' => [
'required' => 'Mobile number is required',
'numeric' => 'Mobile must contain only numbers',
'exact_length' => 'Mobile must be exactly 10 digits'
]
],
'emp_mail' => ['label' => 'Employee Mail ID',
'rules' => 'required|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'required' => 'Employee Email address is required.',
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'emp_personal_mail' => ['label' => 'Personal Mail ID',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'client_policy_id' => ['label' => 'Policy','rules' => 'required',
'errors' => ['required' => 'Please select a Policy']
],
'acm_id' => ['label' => 'Account Manager','rules' => 'required',
'errors' => ['required' => 'Select an Account Manager']
],
// --- CLAIM DETAILS ---
'claim_status_id' => ['label' => 'Status','rules' => 'required',
'errors' => ['required' => 'Claim Status is required']
],
'priority' => ['label' => 'Priority','rules' => 'required',
'errors' => ['required' => 'Priority is required']
],
'mode_of_intimation' => ['label' => 'Mode of Submission','rules' => 'required',
'errors' => ['required' => 'Mode of Submission is required']
],
'claim_type' => ['label' => 'Claim Type','rules' => 'required',
'errors' => ['required' => 'Claim Type is required']
],
'hospital_name' => [
'label' => 'Hospital Name',
'rules' => 'required|regex_match[/^[a-zA-Z0-9\s\-_.\']+$/]',
'errors' => [
'required' => 'Hospital Name is required',
'regex_match' => 'The {field} can only contain letters, numbers, spaces, dashes, underscores, dots, and apostrophes.'
]
],
'hospital_address' => [
'label' => 'Hospital Address',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9\s.,#\/_-]+$/]',
'errors' => [
'regex_match' => 'The {field} contains invalid characters (Allowed: letters, numbers, spaces, -, _, ., ,, # and /).'
],
],
'hospital_state' => [
'label' => 'Hospital State',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z\s\-]+$/]',
'errors' => [
'regex_match' => 'Hospital State name can only contain letters, spaces, and hyphens.'
]
],
'hospital_city' => [
'label' => 'Hospital City', // Added label for consistency
'rules' => 'permit_empty|regex_match[/^[a-zA-Z\s\-]+$/]',
'errors' => [
'regex_match' => 'Hospital City can only contain letters, spaces, and hyphens.'
]
],
'hospital_pin_code' => [
'label' => 'Hospital Pincode',
'rules' => 'permit_empty|numeric|exact_length[6]',
'errors' => [
'numeric' => 'Hospital Pincode must be digits only.',
'exact_length' => 'Hospital Pincode must be exactly 6 digits.'
]
],
'hospital_phone_no' => [
'label' => 'Hospital Phone',
'rules' => 'permit_empty|numeric|min_length[10]|max_length[15]',
'errors' => [
'numeric' => 'Phone number must contain only digits.',
'min_length' => 'Phone number is too short.',
'max_length' => 'Phone number is too long.'
]
],
'doa' => ['label' => 'DOA', 'rules' => 'required',
'errors' => ['required' => 'Date of Admission is required']
],
'dod' => [ 'label' => 'DOD', 'rules' => 'required',
'errors' => ['required' => 'Date of Discharge is required']
],
'claim_amount' => [
'label' => 'Claim Amount',
'rules' => 'permit_empty|numeric',
'errors' => ['numeric' => 'Claim Amount must contain only numbers.']
],
'pod_no' => [
'label' => 'POD No',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9 \/_-]+$/]',
'errors' => [
'regex_match' => 'The {field} may only contain letters, numbers, spaces, slashes, underscores, and hyphens.',
]
],
// --- ADDITIONAL / CONDITIONAL FIELDS ---
'claim_number' => [
'label' => 'Claim Number',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9\/_-]+$/]',
'errors' => [
'regex_match' => 'Claim Number only allows letters, numbers, slashes (/), hyphens (-), and underscores (_).'
]
],
'denial_date' => ['label' => 'Denial Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Denial Date must be dd/mm/yyyy.']],
'approved_amount' => ['label' => 'Approved Amount','rules' => 'permit_empty|numeric',
'errors' => ['numeric' => 'Approved amount must be numeric']
],
'approved_date' => ['label' => 'Approved Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Approved Date must be dd/mm/yyyy.']],
'approved_letter' => ['label' => 'Approved Letter','rules' => 'permit_empty','errors' => []],
'approved_description' => ['label' => 'Approved Description','rules' => 'permit_empty','errors' => []],
'utr_details' => [
'label' => 'UTR Details',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9 \/_-]+$/]',
'errors' => [
'regex_match' => 'UTR Details allows only alphanumeric characters, spaces, and / _ -'
]
],
'settled_date' => ['label' => 'Settled Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Settled Date must be dd/mm/yyyy.']],
'settle_letter' => ['label' => 'Settle Letter','rules' => 'permit_empty','errors' => []],
'pay_initiate_date' => ['label' => 'Payment Initiate Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Payment Initiate Date must be dd/mm/yyyy.']],
'cancel_remark' => ['label' => 'Cancel Remark','rules' => 'permit_empty','errors' => []],
'return_remark' => ['label' => 'Return Remark','rules' => 'permit_empty','errors' => []],
'awb_no_courier_name' => ['label' => 'AWB No','rules' => 'permit_empty','errors' => []],
'non_id_reason' => ['label' => 'Non ID Reason','rules' => 'permit_empty','errors' => []],
'client_id' => ['rules' => 'required','errors' => ['required' => 'Client ID is required']],
'insurer_id' => ['rules' => 'required','errors' => ['required' => 'Insurer is required'],
'si_amt' => [ 'label' => 'Sum Insured', 'rules' => 'permit_empty|numeric', 'errors' => ['numeric' => 'Sum Insured must be a valid number.']],
'registration_date' => ['label' => 'Registration Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Registration Date must be dd/mm/yyyy.']],
'denial_reason' => ['label' => 'Denial Reason', 'rules' => 'permit_empty|string','errors' => ['string' => 'Invalid characters in Denial Reason.']],
],
];
} else if ($selected_ticket_type == 8) {
$rules = [
// --- GENERAL DETAILS ---
'client_name' => ['label' => 'Client Name','rules' => 'required|is_not_list[0]',
'errors' => [
'required' => 'Please select a Client Name.',
'is_not_list' => 'Please select a valid Client from the list.'
]
],
'vehicle_id' => ['label' => 'Vehicle',
'rules' => 'required',
'errors' => [
'required' => 'Vehicle selection is required.'
]
],
'client_policy_id' => ['label' => 'Policy','rules' => 'required',
'errors' => ['required' => 'Please select a Policy.',]
],
'insurer_id' => ['label' => 'Insurer ID','rules' => 'required',
'errors' => ['required' => 'Insurer data is missing. Please re-select the policy.']
],
'emp_mobile' => ['label' => 'Employee Mobile No','rules' => 'required|numeric|exact_length[10]',
'errors' => [
'required' => 'Mobile number is required',
'numeric' => 'Mobile must contain only numbers',
'exact_length' => 'Mobile must be exactly 10 digits'
]
],
'emp_mail' => ['label' => 'Employee Mail ID',
'rules' => 'required|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'required' => 'Employee Email address is required.',
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
// --- CLAIM DETAILS ---
'ticket_type_id' => ['label' => 'Policy Type','rules' => 'required','errors' => ['required' => 'Policy Type is required.']],
'claim_status_id' => ['label' => 'Status','rules' => 'required','errors' => ['required' => 'Status is required.']],
// --- HIDDEN KEYS (Integrity Checks) ---
'ticket_master_id' => ['label' => 'Ticket Master ID','rules' => 'permit_empty','errors' => []],
'client_id' => ['label' => 'Client ID','rules' => 'required','errors' => ['required' => 'System error: Client ID is missing.']]
];
} else {
$rules = [
// --- EMPLOYEE DETAILS ---
'emp_code' => [
'label' => 'Employee ID',
'rules' => 'required|min_length[2]|max_length[20]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee ID is required.',
'regex_match' => 'Employee ID can only contain letters, numbers, spaces, slashes (/), hyphens (-) and underscores (_).',
]
],
'emp_name' => [
'label' => 'Employee Name',
'rules' => 'required|min_length[3]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee Name is required',
'min_length' => 'Employee Name must be at least 3 characters long',
'regex_match' => 'Employee Name can only contain letters, numbers, spaces, slashes (/), hyphens (-), and underscores (_).'
]
],
'emp_mobile' => ['label' => 'Employee Mobile No','rules' => 'required|numeric|exact_length[10]',
'errors' => [
'required' => 'Mobile number is required',
'numeric' => 'Mobile must contain only numbers',
'exact_length' => 'Mobile must be exactly 10 digits'
]
],
'emp_mail' => ['label' => 'Employee Mail ID',
'rules' => 'required|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'required' => 'Employee Email address is required.',
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'emp_personal_mail' => ['label' => 'Personal Mail ID',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'client_policy_id' => ['label' => 'Policy','rules' => 'required','errors' => ['required' => 'Please select a Policy']],
'acm_id' => ['label' => 'Account Manager','rules' => 'required','errors' => ['required' => 'Account Manager must be selected']],
// --- CLAIM DETAILS ---
'claim_status_id' => ['label' => 'Status','rules' => 'required','errors' => ['required' => 'Claim status is required']],
'claim_type' => ['label' => 'Claim Type','rules' => 'required','errors' => ['required' => 'Claim type is required']],
'dob' => ['label' => 'Date of Birth','rules' => 'required','errors' => ['required' => 'Date of Birth is required']],
'date_of_intimat' => ['label' => 'Date of Intimation','rules' => 'required','errors' => ['required' => 'Intimation date is required']],
'si_amt' => ['label' => 'Sum Insured','rules' => 'required|numeric','errors' => ['numeric' => 'Sum insured must be a number']],
'approved_amount' => ['label' => 'Approved Amount','rules' => 'permit_empty|numeric','errors' => ['numeric' => 'Approved amount must be numeric']],
'approved_date' => ['label' => 'Approved Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Approved Date must be dd/mm/yyyy.']],
'approved_letter' => ['label' => 'Approved Letter','rules' => 'permit_empty','errors' => []],
'approved_description' => ['label' => 'Approved Description','rules' => 'permit_empty','errors' => []],
'utr_details' => [
'label' => 'UTR Details',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9 \/_-]+$/]',
'errors' => [
'regex_match' => 'UTR Details allows only alphanumeric characters, spaces, and / _ -'
]
],
'settled_date' => ['label' => 'Settled Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Settled Date must be dd/mm/yyyy.']],
'settle_letter' => ['label' => 'Settle Letter','rules' => 'permit_empty','errors' => []],
'pay_initiate_date' => ['label' => 'Payment Initiate Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Payment Initiate Date must be dd/mm/yyyy.']],
'cancel_remark' => ['label' => 'Cancel Remark','rules' => 'permit_empty','errors' => []],
'return_remark' => ['label' => 'Return Remark','rules' => 'permit_empty','errors' => []],
];
}
$rules = $this->applyClaimStatusConditionalRules($rules);
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
$request_data = $this->request->getPost();
$sanitized_data = sanitizeInputArrayAdvanced($request_data);
$ticket_data = $this->formatDateForClaim($sanitized_data);
$approvedLetterUrl = trim((string) ($ticket_data['approved_letter'] ?? ''));
$settleLetterUrl = trim((string) ($ticket_data['settle_letter'] ?? ''));
$hasApprovedLetterFile = $approvedLetterFile !== null
&& $approvedLetterFile->isValid()
&& $approvedLetterFile->getError() !== UPLOAD_ERR_NO_FILE;
$hasSettleLetterFile = $settleLetterFile !== null
&& $settleLetterFile->isValid()
&& $settleLetterFile->getError() !== UPLOAD_ERR_NO_FILE;
if ($approvedLetterUrl !== '' && $hasApprovedLetterFile) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['approved_letter' => 'Provide either Approved Letter URL or Approved Letter PDF file, not both.'],
]);
}
if ($approvedLetterUrl !== '' && ! $this->isClaimUploadUrl($approvedLetterUrl)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['approved_letter' => 'Approved Letter URL format is invalid.'],
]);
}
if ($settleLetterUrl !== '' && $hasSettleLetterFile) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['settle_letter' => 'Provide either Settle Letter URL or Settle Letter PDF file, not both.'],
]);
}
if ($settleLetterUrl !== '' && ! $this->isClaimUploadUrl($settleLetterUrl)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['settle_letter' => 'Settle Letter URL format is invalid.'],
]);
}
$uploadedApprovedLetter = null;
if ($hasApprovedLetterFile) {
$uploadResult = $this->uploadApprovedLetterPdf($approvedLetterFile, 'Approved Letter');
if (! ($uploadResult['status'] ?? false)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['approved_letter_file' => $uploadResult['message'] ?? 'Invalid Approved Letter file.'],
]);
}
$uploadedApprovedLetter = $uploadResult['data'];
$ticket_data['approved_letter'] = '';
} else {
$ticket_data['approved_letter'] = $approvedLetterUrl;
}
$uploadedSettleLetter = null;
if ($hasSettleLetterFile) {
$uploadResult = $this->uploadApprovedLetterPdf($settleLetterFile, 'Settle Letter');
if (! ($uploadResult['status'] ?? false)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['settle_letter_file' => $uploadResult['message'] ?? 'Invalid Settle Letter file.'],
]);
}
$uploadedSettleLetter = $uploadResult['data'];
$ticket_data['settle_letter'] = '';
} else {
$ticket_data['settle_letter'] = $settleLetterUrl;
}
// $ticket_data = $this->getLastMatchedStatus($ticket_data, );
// print_rr($ticket_data); die;
$isduplicate = checkDuplicateClaim([
'doa' => change_date_format($ticket_data['doa'] ?? '') ?? null,
'emp_code' => $ticket_data['emp_code'] ?? null,
'claim_amount' => $ticket_data['claim_amount'] ?? null,
'policy_no' => $ticket_data['policy_no'] ?? null
]);
if ($isduplicate) {
$errorDetails = [];
if (!empty($ticket_data['doa'])) {
$errorDetails[] = 'DOA: ' . change_date_format($ticket_data['doa']);
}
if (!empty($ticket_data['claim_amount'])) {
$errorDetails[] = 'Claim Amount: ₹' . number_format($ticket_data['claim_amount'], 2);
}
if (!empty($ticket_data['emp_code'])) {
$errorDetails[] = 'Emp Code: ' . $ticket_data['emp_code'];
}
if (!empty($ticket_data['policy_no'])) {
$errorDetails[] = 'Policy No: ' . $ticket_data['policy_no'];
}
$response = [
'status' => false,
'code' => 409,
'message' => 'Duplicate claim found for ' . implode(', ', $errorDetails)
];
return $this->respond($response, 200);
}
if ($ticket_data) {
$ticket_data['claim_created_by'] = "CRM";
$return_value = $this->ticketMasterModel->insert($ticket_data);
if ($return_value) {
if ($uploadedApprovedLetter !== null) {
$approvedLetterDownloadUrl = $this->createApprovedLetterFileUrl(
(int) $return_value,
(int) ($ticket_data['ticket_type_id'] ?? 1),
$uploadedApprovedLetter,
'APPROVED_LETTER_PDF'
);
$ticket_data['approved_letter'] = $approvedLetterDownloadUrl;
}
if ($uploadedSettleLetter !== null) {
$settleLetterDownloadUrl = $this->createApprovedLetterFileUrl(
(int) $return_value,
(int) ($ticket_data['ticket_type_id'] ?? 1),
$uploadedSettleLetter,
'SETTLE_LETTER_PDF'
);
$ticket_data['settle_letter'] = $settleLetterDownloadUrl;
}
if ($uploadedApprovedLetter !== null || $uploadedSettleLetter !== null) {
$updateUploadedLetterData = [];
if (isset($ticket_data['approved_letter'])) {
$updateUploadedLetterData['approved_letter'] = $ticket_data['approved_letter'];
}
if (isset($ticket_data['settle_letter'])) {
$updateUploadedLetterData['settle_letter'] = $ticket_data['settle_letter'];
}
$this->ticketMasterModel->where('id', $return_value)->set($updateUploadedLetterData)->update();
}
//mail trigger part
$this->putHistoryAfterInsert($ticket_data, $return_value);
$mail_responce = $this->sendAutoMailTrigger($return_value);
$this->autoMessageInsertBasedOnMailResponse($mail_responce, $return_value);
return $this->respond(['status' => true, 'ticket_id' => $return_value, 'code' => 200, 'data' => $ticket_data, "message" => "Claim created successfully", 'mail_responce' => $mail_responce], 200);
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to create claim'], 200);
}
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'claim data not found'], 200);
}
}
public function updateTicket()
{
$request_data = $this->request->getPost();
$approvedLetterFile = $this->request->getFile('approved_letter_file');
$settleLetterFile = $this->request->getFile('settle_letter_file');
$selected_ticket_type = $this->request->getPost('ticket_type_id');
// 1. Initialize an empty rules array
$rules = [];
if ($selected_ticket_type == 1 || $selected_ticket_type == 72) {
$rules = [
// --- EMPLOYEE DETAILS ---
'emp_code' => [
'label' => 'Employee ID',
'rules' => 'required|min_length[2]|max_length[20]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee ID is required.',
'regex_match' => 'Employee ID can only contain letters, numbers, spaces, slashes (/), hyphens (-) and underscores (_).',
]
],
'emp_name' => [
'label' => 'Employee Name',
'rules' => 'required|min_length[3]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee Name is required',
'min_length' => 'Employee Name must be at least 3 characters long',
'regex_match' => 'Employee Name can only contain letters, numbers, spaces, slashes (/), hyphens (-), and underscores (_).'
]
],
'insured_name' => [
'label' => 'Insured Name',
'rules' => 'required|min_length[3]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Insured Name is required',
'min_length' => 'Insured Name must be at least 3 characters long',
'regex_match' => 'Insured Name can only contain letters, numbers, spaces, slashes (/), hyphens (-), and underscores (_).'
]
],
'relationship' => ['label' => 'Relationship','rules' => 'required',
'errors' => ['required' => 'Please select a Relationship']
],
'policy_no' => [
'label' => 'Policy Number',
// Allows: A-Z, a-z, 0-9, spaces (\s), hyphens (\-), underscores (_), and slashes (\/)
'rules' => 'permit_empty|min_length[3]|max_length[50]|regex_match[/^[a-zA-Z0-9\s\-\/_]+$/]',
'errors' => [
'min_length' => 'Policy Number appears too short (min 3 characters).',
'regex_match' => 'Policy Number can only contain letters, numbers, spaces, hyphens(-) underscores(_), and slashes(/).'
]
],
'tpa_no' => [
'label' => 'TPA ID',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9\/\-_]+$/]',
'errors' => [
'regex_match' => 'TPA ID can only contain letters, numbers, /, -, and _.'
]
],
'emp_mobile' => ['label' => 'Employee Mobile No','rules' => 'required|numeric|exact_length[10]',
'errors' => [
'required' => 'Mobile number is required',
'numeric' => 'Mobile must contain only numbers',
'exact_length' => 'Mobile must be exactly 10 digits'
]
],
'emp_mail' => ['label' => 'Employee Mail ID',
'rules' => 'required|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'required' => 'Employee Email address is required.',
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'emp_personal_mail' => ['label' => 'Personal Mail ID',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'client_policy_id' => ['label' => 'Policy','rules' => 'required',
'errors' => ['required' => 'Please select a Policy']
],
'acm_id' => ['label' => 'Account Manager','rules' => 'required',
'errors' => ['required' => 'Select an Account Manager']
],
// --- CLAIM DETAILS ---
'claim_status_id' => ['label' => 'Status','rules' => 'required',
'errors' => ['required' => 'Claim Status is required']
],
'priority' => ['label' => 'Priority','rules' => 'required',
'errors' => ['required' => 'Priority is required']
],
'mode_of_intimation' => ['label' => 'Mode of Submission','rules' => 'required',
'errors' => ['required' => 'Mode of Submission is required']
],
'claim_type' => ['label' => 'Claim Type','rules' => 'required',
'errors' => ['required' => 'Claim Type is required']
],
'hospital_name' => [
'label' => 'Hospital Name',
'rules' => 'required|regex_match[/^[a-zA-Z0-9\s\-_.\']+$/]',
'errors' => [
'required' => 'Hospital Name is required',
'regex_match' => 'The {field} can only contain letters, numbers, spaces, dashes, underscores, dots, and apostrophes.'
]
],
'hospital_address' => [
'label' => 'Hospital Address',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9\s.,#\/_-]+$/]',
'errors' => [
'regex_match' => 'The {field} contains invalid characters (Allowed: letters, numbers, spaces, -, _, ., ,, # and /).'
],
],
'hospital_state' => [
'label' => 'Hospital State',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z\s\-]+$/]',
'errors' => [
'regex_match' => 'Hospital State name can only contain letters, spaces, and hyphens.'
]
],
'hospital_city' => [
'label' => 'Hospital City', // Added label for consistency
'rules' => 'permit_empty|regex_match[/^[a-zA-Z\s\-]+$/]',
'errors' => [
'regex_match' => 'Hospital City can only contain letters, spaces, and hyphens.'
]
],
'hospital_pin_code' => [
'label' => 'Hospital Pincode',
'rules' => 'permit_empty|numeric|exact_length[6]',
'errors' => [
'numeric' => 'Hospital Pincode must be digits only.',
'exact_length' => 'Hospital Pincode must be exactly 6 digits.'
]
],
'hospital_phone_no' => [
'label' => 'Hospital Phone',
'rules' => 'permit_empty|numeric|min_length[10]|max_length[15]',
'errors' => [
'numeric' => 'Phone number must contain only digits.',
'min_length' => 'Phone number is too short.',
'max_length' => 'Phone number is too long.'
]
],
'doa' => ['label' => 'DOA', 'rules' => 'required',
'errors' => ['required' => 'Date of Admission is required']
],
'dod' => [ 'label' => 'DOD', 'rules' => 'required',
'errors' => ['required' => 'Date of Discharge is required']
],
'claim_amount' => [
'label' => 'Claim Amount',
'rules' => 'permit_empty|numeric',
'errors' => ['numeric' => 'Claim Amount must contain only numbers.']
],
'pod_no' => [
'label' => 'POD No',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9 \/_-]+$/]',
'errors' => [
'regex_match' => 'The {field} may only contain letters, numbers, spaces, slashes, underscores, and hyphens.',
]
],
// --- ADDITIONAL / CONDITIONAL FIELDS ---
'claim_number' => [
'label' => 'Claim Number',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9\/_-]+$/]',
'errors' => [
'regex_match' => 'Claim Number only allows letters, numbers, slashes (/), hyphens (-), and underscores (_).'
]
],
'denial_date' => ['label' => 'Denial Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Denial Date must be dd/mm/yyyy.']],
'approved_amount' => ['label' => 'Approved Amount','rules' => 'permit_empty|numeric',
'errors' => ['numeric' => 'Approved amount must be numeric']
],
'approved_date' => ['label' => 'Approved Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Approved Date must be dd/mm/yyyy.']],
'approved_letter' => ['label' => 'Approved Letter','rules' => 'permit_empty','errors' => []],
'approved_description' => ['label' => 'Approved Description','rules' => 'permit_empty','errors' => []],
'utr_details' => [
'label' => 'UTR Details',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9 \/_-]+$/]',
'errors' => [
'regex_match' => 'UTR Details allows only alphanumeric characters, spaces, and / _ -'
]
],
'settled_date' => ['label' => 'Settled Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Settled Date must be dd/mm/yyyy.']],
'settle_letter' => ['label' => 'Settle Letter','rules' => 'permit_empty','errors' => []],
'pay_initiate_date' => ['label' => 'Payment Initiate Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Payment Initiate Date must be dd/mm/yyyy.']],
'cancel_remark' => ['label' => 'Cancel Remark','rules' => 'permit_empty','errors' => []],
'return_remark' => ['label' => 'Return Remark','rules' => 'permit_empty','errors' => []],
'awb_no_courier_name' => ['label' => 'AWB No','rules' => 'permit_empty','errors' => []],
'non_id_reason' => ['label' => 'Non ID Reason','rules' => 'permit_empty','errors' => []],
'client_id' => ['rules' => 'required','errors' => ['required' => 'Client ID is required']],
'insurer_id' => ['rules' => 'required','errors' => ['required' => 'Insurer is required'],
'si_amt' => [ 'label' => 'Sum Insured', 'rules' => 'permit_empty|numeric', 'errors' => ['numeric' => 'Sum Insured must be a valid number.']],
'registration_date' => ['label' => 'Registration Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Registration Date must be dd/mm/yyyy.']],
'denial_reason' => ['label' => 'Denial Reason', 'rules' => 'permit_empty|string','errors' => ['string' => 'Invalid characters in Denial Reason.']],
],
];
} else if ($selected_ticket_type == 8) {
$rules = [
// --- GENERAL DETAILS ---
'client_name' => ['label' => 'Client Name','rules' => 'required|is_not_list[0]',
'errors' => [
'required' => 'Please select a Client Name.',
'is_not_list' => 'Please select a valid Client from the list.'
]
],
'vehicle_id' => ['label' => 'Vehicle',
'rules' => 'required',
'errors' => [
'required' => 'Vehicle selection is required.'
]
],
'client_policy_id' => ['label' => 'Policy','rules' => 'required',
'errors' => ['required' => 'Please select a Policy.',]
],
'insurer_id' => ['label' => 'Insurer ID','rules' => 'required',
'errors' => ['required' => 'Insurer data is missing. Please re-select the policy.']
],
'emp_mobile' => ['label' => 'Employee Mobile No','rules' => 'required|numeric|exact_length[10]',
'errors' => [
'required' => 'Mobile number is required',
'numeric' => 'Mobile must contain only numbers',
'exact_length' => 'Mobile must be exactly 10 digits'
]
],
'emp_mail' => ['label' => 'Employee Mail ID',
'rules' => 'required|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'required' => 'Employee Email address is required.',
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
// --- CLAIM DETAILS ---
'ticket_type_id' => ['label' => 'Policy Type','rules' => 'required','errors' => ['required' => 'Policy Type is required.']],
'claim_status_id' => ['label' => 'Status','rules' => 'required','errors' => ['required' => 'Status is required.']],
// --- HIDDEN KEYS (Integrity Checks) ---
'ticket_master_id' => ['label' => 'Ticket Master ID','rules' => 'permit_empty','errors' => []],
'client_id' => ['label' => 'Client ID','rules' => 'required','errors' => ['required' => 'System error: Client ID is missing.']]
];
} else {
$rules = [
// --- EMPLOYEE DETAILS ---
'emp_code' => [
'label' => 'Employee ID',
'rules' => 'required|min_length[2]|max_length[20]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee ID is required.',
'regex_match' => 'Employee ID can only contain letters, numbers, spaces, slashes (/), hyphens (-) and underscores (_).',
]
],
'emp_name' => [
'label' => 'Employee Name',
'rules' => 'required|min_length[3]|regex_match[/^[a-zA-Z0-9\s\/_-]+$/]',
'errors' => [
'required' => 'Employee Name is required',
'min_length' => 'Employee Name must be at least 3 characters long',
'regex_match' => 'Employee Name can only contain letters, numbers, spaces, slashes (/), hyphens (-), and underscores (_).'
]
],
'emp_mobile' => ['label' => 'Employee Mobile No','rules' => 'required|numeric|exact_length[10]',
'errors' => [
'required' => 'Mobile number is required',
'numeric' => 'Mobile must contain only numbers',
'exact_length' => 'Mobile must be exactly 10 digits'
]
],
'emp_mail' => ['label' => 'Employee Mail ID',
'rules' => 'required|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'required' => 'Employee Email address is required.',
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'emp_personal_mail' => ['label' => 'Personal Mail ID',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'client_policy_id' => ['label' => 'Policy','rules' => 'required','errors' => ['required' => 'Please select a Policy']],
'acm_id' => ['label' => 'Account Manager','rules' => 'required','errors' => ['required' => 'Account Manager must be selected']],
// --- CLAIM DETAILS ---
'claim_status_id' => ['label' => 'Status','rules' => 'required','errors' => ['required' => 'Claim status is required']],
'claim_type' => ['label' => 'Claim Type','rules' => 'required','errors' => ['required' => 'Claim type is required']],
'dob' => ['label' => 'Date of Birth','rules' => 'required','errors' => ['required' => 'Date of Birth is required']],
'date_of_intimat' => ['label' => 'Date of Intimation','rules' => 'required','errors' => ['required' => 'Intimation date is required']],
'si_amt' => ['label' => 'Sum Insured','rules' => 'required|numeric','errors' => ['numeric' => 'Sum insured must be a number']],
'approved_amount' => ['label' => 'Approved Amount','rules' => 'permit_empty|numeric','errors' => ['numeric' => 'Approved amount must be numeric']],
'approved_date' => ['label' => 'Approved Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Approved Date must be dd/mm/yyyy.']],
'approved_letter' => ['label' => 'Approved Letter','rules' => 'permit_empty','errors' => []],
'approved_description' => ['label' => 'Approved Description','rules' => 'permit_empty','errors' => []],
'utr_details' => [
'label' => 'UTR Details',
'rules' => 'permit_empty|regex_match[/^[a-zA-Z0-9 \/_-]+$/]',
'errors' => [
'regex_match' => 'UTR Details allows only alphanumeric characters, spaces, and / _ -'
]
],
'settled_date' => ['label' => 'Settled Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Settled Date must be dd/mm/yyyy.']],
'settle_letter' => ['label' => 'Settle Letter','rules' => 'permit_empty','errors' => []],
'pay_initiate_date' => ['label' => 'Payment Initiate Date','rules' => 'permit_empty|regex_match[/^\d{2}\/\d{2}\/\d{4}$/]','errors' => ['regex_match' => 'Payment Initiate Date must be dd/mm/yyyy.']],
'cancel_remark' => ['label' => 'Cancel Remark','rules' => 'permit_empty','errors' => []],
'return_remark' => ['label' => 'Return Remark','rules' => 'permit_empty','errors' => []],
];
}
$rules = $this->applyClaimStatusConditionalRules($rules);
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
$sanitized_data = sanitizeInputArrayAdvanced($request_data);
$ticket_data = $this->formatDateForClaim($sanitized_data);
$ticket_id = $this->request->getPost('ticket_master_id');
$approvedLetterUrl = trim((string) ($ticket_data['approved_letter'] ?? ''));
$settleLetterUrl = trim((string) ($ticket_data['settle_letter'] ?? ''));
$hasApprovedLetterFile = $approvedLetterFile !== null
&& $approvedLetterFile->isValid()
&& $approvedLetterFile->getError() !== UPLOAD_ERR_NO_FILE;
$hasSettleLetterFile = $settleLetterFile !== null
&& $settleLetterFile->isValid()
&& $settleLetterFile->getError() !== UPLOAD_ERR_NO_FILE;
if ($approvedLetterUrl !== '' && $hasApprovedLetterFile) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['approved_letter' => 'Provide either Approved Letter URL or Approved Letter PDF file, not both.'],
]);
}
if ($approvedLetterUrl !== '' && ! $this->isClaimUploadUrl($approvedLetterUrl)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['approved_letter' => 'Approved Letter URL format is invalid.'],
]);
}
if ($settleLetterUrl !== '' && $hasSettleLetterFile) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['settle_letter' => 'Provide either Settle Letter URL or Settle Letter PDF file, not both.'],
]);
}
if ($settleLetterUrl !== '' && ! $this->isClaimUploadUrl($settleLetterUrl)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['settle_letter' => 'Settle Letter URL format is invalid.'],
]);
}
$uploadedApprovedLetter = null;
if ($hasApprovedLetterFile) {
$uploadResult = $this->uploadApprovedLetterPdf($approvedLetterFile, 'Approved Letter');
if (! ($uploadResult['status'] ?? false)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['approved_letter_file' => $uploadResult['message'] ?? 'Invalid Approved Letter file.'],
]);
}
$uploadedApprovedLetter = $uploadResult['data'];
$ticket_data['approved_letter'] = '';
} else {
$ticket_data['approved_letter'] = $approvedLetterUrl;
}
$uploadedSettleLetter = null;
if ($hasSettleLetterFile) {
$uploadResult = $this->uploadApprovedLetterPdf($settleLetterFile, 'Settle Letter');
if (! ($uploadResult['status'] ?? false)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => ['settle_letter_file' => $uploadResult['message'] ?? 'Invalid Settle Letter file.'],
]);
}
$uploadedSettleLetter = $uploadResult['data'];
$ticket_data['settle_letter'] = '';
} else {
$ticket_data['settle_letter'] = $settleLetterUrl;
}
$old_ticket_data = $this->ticketMasterModel->where('id', $ticket_id)->where('is_active', 1)->first();
$ticket_data['claim_status_id'] = $this->getLastMatchedStatus($ticket_data, $old_ticket_data);
$ticket_data['last_updated_by'] = 'USER';
// print_rr($ticket_data); die;
$this->myLogger->logme('error', "[UPDATE_CLAIM] Ticket Master ID: {data}", ['data' => $ticket_id]);
$this->myLogger->logme('error', "[UPDATE_CLAIM] Old Ticket Data: {data}", ['data' => json_encode($old_ticket_data, JSON_PRETTY_PRINT)]);
$this->myLogger->logme('error', "[UPDATE_CLAIM] New Ticket Data: {data}", ['data' => json_encode($ticket_data, JSON_PRETTY_PRINT)]);
if ($ticket_data) {
if ($uploadedApprovedLetter !== null) {
$ticket_data['approved_letter'] = $this->createApprovedLetterFileUrl(
(int) $ticket_id,
(int) ($ticket_data['ticket_type_id'] ?? 1),
$uploadedApprovedLetter,
'APPROVED_LETTER_PDF'
);
}
if ($uploadedSettleLetter !== null) {
$ticket_data['settle_letter'] = $this->createApprovedLetterFileUrl(
(int) $ticket_id,
(int) ($ticket_data['ticket_type_id'] ?? 1),
$uploadedSettleLetter,
'SETTLE_LETTER_PDF'
);
}
$return_value = $this->ticketMasterModel->where('id', $ticket_id)->set($ticket_data)->update();
if ($return_value) {
$mail_responce = null;
if($old_ticket_data['claim_status_id'] != $ticket_data['claim_status_id']){
//mail trigger part
$mail_responce = $this->sendAutoMailTrigger($ticket_id);
$this->autoMessageInsertBasedOnMailResponse($mail_responce, $ticket_id);
}
//send mail to the head for rejected ticket approvel
if($ticket_data['claim_status_id'] == 8 && $ticket_data['is_head_approved'] == 0){
$this->sendMailToTheHead($ticket_id);
}else{
$this->myLogger->logme('error', "Head Mail can't be sent");
$this->myLogger->logme('error', "CLAIM STATUS ID : {data}", ['data' => $ticket_data['claim_status_id']]);
$this->myLogger->logme('error', "IS HEAD APPROVED : {data}", ['data' => $ticket_data['is_head_approved']]);
}
return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim updated successfully", 'mail_responce' => $mail_responce], 200);
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to update claim'], 200);
}
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'claim data not found'], 200);
}
}
public function mailTemplate()
{
$data = [];
$data['trigger_type'] = $this->triggerType;
$data['policy_type'] = $this->ticketType;
$data['placeHolders'] = $this->placeHolders;
$data['ticket_data'] = $this->ticketMailTemplateModel->where('is_active', 1)->findAll();
foreach ($data['ticket_data'] as $key => $ticket_data) {
$tooltip_array = $this->claimStatus->select('claim_status')->where('ticket_type',$data['ticket_data'][$key]['ticket_type'])->where('trigger_type',$data['ticket_data'][$key]['trigger_type'])->where('is_active',1)->first();
if (isset($tooltip_array) && $tooltip_array != null){
$data['ticket_data'][$key]['tool_tip'] = $tooltip_array['claim_status'];
}else{
$data['ticket_data'][$key]['tool_tip'] =$data['ticket_data'][$key]['template_name'];
}
}
// dd($data['ticket_data']);
$data['ticket_type'] = $this->ticketType;
$data['trigger_type'] = $this->triggerType;
$data['page_name'] = "Claims";
return $this->loadLayout('ticket_mail_template', $data);
}
public function crudTemplate($action)
{
//action 1 is create. action 2 is edit and action 3 is delete
if ($action == 1) {
$rules = [
'template_name' => [
'rules' => 'required',
'errors' => [
'required' => 'Template Name is required'
]
],
'ticket_type' => [
'rules' => 'required',
'errors' => [
'required' => 'Policy Type is required'
]
],
'trigger_type' => [
'rules' => 'required',
'errors' => [
'required' => 'Trigger Type is required'
]
],
'subject' => [
'rules' => 'required',
'errors' => [
'required' => 'Subject is required'
]
],
'mail_content' => [
'rules' => 'required',
'errors' => [
'required' => 'Mail Content is required'
]
]
];
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
$data = $this->request->getPost();
$received_data = sanitizeInputArrayAdvanced($data, ['mail_content']);
if (isset($received_data['id']) && $received_data['id'] != '') {
$status = $this->ticketMailTemplateModel->save($received_data);
if ($status) {
return $this->respond(['status' => true], 200);
} else {
return $this->respond(['status' => false], 200);
}
} else {
$status = $this->ticketMailTemplateModel->save($received_data);
if ($status) {
return $this->respond(['status' => true], 200);
} else {
return $this->respond(['status' => false], 200);
}
}
} elseif ($action == 2) {
$table_id = (int)$this->request->getPost('id');
$data = $this->ticketMailTemplateModel->where('id', $table_id)->where('is_active', 1)->first();
if ($data && isset($data['ticket_type']) && isset($data['trigger_type'])) {
$tooltip_array = $this->claimStatus->select('claim_status')
->where('ticket_type', $data['ticket_type'])
->where('trigger_type', $data['trigger_type'])
->where('is_active', 1)
->first();
$data['tool_tip'] = (isset($tooltip_array['claim_status']))
? $tooltip_array['claim_status']
: $data['template_name'];
} else {
// Handle case where $data is null or missing required fields
$data = $data ?: []; // Ensure $data is an array if null
$data['tool_tip'] = $data['template_name'];
}
if ($data) {
return $this->respond(['status' => true, 'data' => $data], 200);
} else {
return $this->respond(['status' => false], 404);
}
} elseif ($action == 3) {
$table_id = (int)$this->request->getPost('id');
$sql = "update ticket_mail_template set is_active = 0 where id = :table_id: ";
$binds = ['table_id'=>$table_id];
$status = $this->ticketMailTemplateModel->query($sql,$binds);
if ($status) {
return $this->respond(['status' => true], 200);
} else {
return $this->respond(['status' => false], 404);
}
}
}
public function crudNote($action)
{
// action = 1 is read, action 2 is insert/update
if ($action == 1) {
$ticket_master_id = $this->request->getPost('id');
$is_auto_query = $this->request->getPost('is_auto_query');
// print_rr($is_auto_query);
if (isset($ticket_master_id) && $ticket_master_id != '') {
$data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->where('is_auto_query', $is_auto_query)->first();
if ($data) {
return $this->respond(['status' => true, 'data' => $data], 200);
} else {
return $this->respond(['status' => false], 200);
}
}
} elseif ($action == 2) {
$request_data = $this->request->getPost();
$rules = [
'note' => [
'label' => 'Add Notes',
'rules' => 'required|min_length[3]|max_length[1000]',
'errors' => [
'required' => 'The note field cannot be empty.',
'min_length' => 'The note is too short (minimum 3 characters).',
'max_length' => 'The note cannot exceed 1000 characters.'
]
],
];
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
$data = sanitizeInputArrayAdvanced($request_data);
// if (isset($data['id']) && $data['id'] != ''){
// print_rr($data);die();
$status = $this->ticketNoteModel->save($data);
$id = isset($data['id']) ? $data['id'] : $this->ticketNoteModel->insertID();
// }
if ($status) {
return $this->respond(['status' => true, 'id' => $id], 200);
} else {
return $this->respond(['status' => false], 200);
}
}
}
public function saveReply()
{
$received_data = $this->request->getPost();
$rules = [
'emp_mail' => [
'label' => 'To',
'rules' => 'required|regex_match[/^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$/]',
'errors' => [
'required' => 'Email address is required.',
'regex_match' => 'Please enter a valid email format (e.g., name@domain.com).'
]
],
'mail_subject' => [
'label' => 'Subject',
'rules' => 'required|min_length[5]',
'errors' => [
'required' => 'Please enter a Subject for the mail.',
'min_length' => 'Subject should be at least 5 characters long.'
]
]
];
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
// print_r($received_data); die;
$received_data['sender'] = 'staff';
$status = $this->ticketMessageModel->insert($received_data);
if ($status) {
$return = $this->sendReplyMessage($received_data);
return $this->respond(['status' => true, 'code' => 200, 'return' => $return], 200);
} else {
return $this->respond(['status' => false, 'code' => 404], 404);
}
}
public function getTicketMessage($ticket_master_id)
{
// log_message('error','Function called');die();
// $ticket_master_id = $this->request->getPost('id');
$dataToSend = [];
$user_id = get_session_userid();
// $logged_user = $this->userModel->select('first_name,last_name,profile')->where('id', $user_id)->first();
// $dataToSend['user_name'] = $logged_user['first_name'] . ' ' . $logged_user['last_name'];
$dataToSend['messages'] = $this->ticketMessageModel
->select('ticket_messages.*,up.first_name as user_name')
->join('user_profiles up', 'up.id = ticket_messages.created_by', 'left')
->where('ticket_messages.is_active', 1)
->where('ticket_messages.ticket_id', $ticket_master_id)
->orderBy('ticket_messages.created_at', 'DESC')
->findAll();
foreach ($dataToSend['messages'] as &$message) {
// $mail_content_converted = $this->convertHtmlToText($message['mail_content']);
// $message['mail_content'] = $mail_content_converted;
$claimFiles = new ClaimFilesModel();
$message["files_data"] = $claimFiles->where('is_active', 1)
->where('file_type', 2)->where('ticket_id', $ticket_master_id)
->where('ticket_message_id', $message['id'])
->findAll();
}
unset($message);
$dataToSend['emp_name'] = $this->ticketMasterModel->select('emp_name')
->where('id', $ticket_master_id)->where('is_active', 1)
->first()['emp_name'];
// dd($dataToSend);
if ($dataToSend) {
return $dataToSend;
} else {
$data = [];
return $data;
}
}
public function downloadClaimFile($claim_file_id = null)
{
// $actionType = $this->request->getGet();
$claimFiles = new ClaimFilesModel();
$file_data = $claimFiles->where('id', $claim_file_id)->first();
if (empty($file_data)) {
$data['message'] = 'File record not found';
return view('errors/404', $data);
}
$fileName = $this->resolveClaimFileDiskName($file_data);
try {
$download = $this->downloadFileFromStorage(WRITEPATH . 'uploads/claim_files', $fileName);
if ($download !== null) {
return $download;
}
$data['message'] = 'The Physical File Not Found';
return view('errors/404', $data);
} catch (\Exception $e) {
// Handle any exceptions
$errorMessage = $e->getMessage();
$this->myLogger->logme('error', $errorMessage);
$data['message'] = 'The Physical File Not Found';
return view('errors/404', $data);
}
}
/**
* Inline preview in browser for uploaded claim files (PDF / PNG / JPG / JPEG only).
*/
public function viewClaimFile($claim_file_id = null)
{
if ($claim_file_id === null || $claim_file_id === '') {
throw PageNotFoundException::forPageNotFound();
}
$claimFiles = new ClaimFilesModel();
$file_record = $claimFiles->where('id', $claim_file_id)->where('is_active', 1)->first();
if ($file_record === null || ! in_array((int) ($file_record['file_type'] ?? 0), [2, 4], true)) {
throw PageNotFoundException::forPageNotFound();
}
$fileName = $this->resolveClaimFileDiskName($file_record);
$ext = strtolower(pathinfo($fileName, PATHINFO_EXTENSION) ?: '');
if (! in_array($ext, ['pdf', 'png', 'jpg', 'jpeg'], true)) {
throw PageNotFoundException::forPageNotFound();
}
$storage = \Config\Services::getFileStorageService();
$uploadPath = WRITEPATH . 'uploads/claim_files';
$result = $storage->download($uploadPath, $fileName);
if (! ($result['success'] ?? false)) {
throw PageNotFoundException::forPageNotFound();
}
if (! empty($result['path']) && is_file($result['path'])) {
return $this->response->download($result['path'], null, true)->inline()->setFileName($fileName);
}
if (! empty($result['content'])) {
$mimeType = getMimeTypeByFileName($fileName) ?: 'application/octet-stream';
return $this->response
->setHeader('Content-Type', $mimeType)
->setHeader('Content-Disposition', 'inline; filename="' . $fileName . '"')
->setBody($result['content']);
}
throw PageNotFoundException::forPageNotFound();
}
public function convertHtmlToTextOld($html)
{
if(!empty($html)){
$dom = new DOMDocument();
@$dom->loadHTML($html);
return strip_tags($dom->saveHTML());
}else{
return '';
}
}
public function convertHtmlToText($html)
{
if (empty($html)) {
return '';
}
// Remove BOM / strange characters
$html = preg_replace('/[\x00-\x1F\x80-\xFF]/', ' ', $html);
// Load HTML safely
$dom = new DOMDocument();
libxml_use_internal_errors(true);
$dom->loadHTML(mb_convert_encoding($html, 'HTML-ENTITIES', 'UTF-8'));
// Remove style and script tags
$xpath = new DOMXPath($dom);
foreach ($xpath->query('//style|//script') as $node) {
$node->parentNode->removeChild($node);
}
// Extract clean text
$text = $dom->textContent;
// Clean extra spaces
$text = preg_replace('/\s+/', ' ', $text);
return trim($text);
}
public function removeTicket()
{
$ticket_id = $this->request->getGet('ticket_id');
if (!empty($ticket_id)) {
$data['is_active'] = 0;
$this->ticketMasterModel->where('id', $ticket_id)->set($data)->update();
$this->clearDumpTicketLinksForTicket((int) $ticket_id);
return $this->respond(['status' => true, 'code' => 200, 'message' => 'Claim removed successfully'], 200);
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to remove Claim'], 200);
}
}
/**
* Clear TPA dump ticket_id links when a ticket is soft-deleted (avoids orphan dump refs).
*/
private function clearDumpTicketLinksForTicket(int $ticketId): void
{
if ($ticketId <= 0) {
return;
}
$tables = [
'claims_dump_vidal',
'claims_dump_abhi',
'claims_dump_medi_assist',
'claims_dump_fhpl',
'claims_dump_reliance',
'claims_dump_icici',
];
$db = db_connect();
foreach ($tables as $table) {
if (!$db->tableExists($table)) {
continue;
}
$db->table($table)
->where('ticket_id', $ticketId)
->set(['ticket_id' => null])
->update();
}
}
public function getTpaClaimPushLogs()
{
$ticketId = $this->request->getGet('ticket_id');
if (empty($ticketId)) {
return $this->respond([
'status' => false,
'message' => 'ticket_id is required',
], 400);
}
$ticket = $this->ticketMasterModel
->select('id, tpa_claim_push_logs')
->where('id', $ticketId)
->where('is_active', 1)
->first();
if (!$ticket) {
return $this->respond([
'status' => false,
'message' => 'Claim not found',
], 404);
}
$logs = trim((string) ($ticket['tpa_claim_push_logs'] ?? ''));
return $this->respond([
'status' => true,
'message' => 'TPA claim push logs fetched successfully',
'data' => [
'ticket_id' => (int) $ticketId,
'logs' => $logs,
'has_logs' => $logs !== '',
],
], 200);
}
//---- Email Trigger Part----------------------------------------------------------------------------------------------
public function constructMailContent($ticket_id, $status_id = null)
{
$this->myLogger->logme('error', "Constructing mail content for Ticket ID: $ticket_id");
try {
// Fetch Ticket Data
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
// print_r($ticket_data); die;
if (!$ticket_data) {
$this->myLogger->logme('error', "No ticket data found for Ticket ID: $ticket_id");
return null;
}
$this->myLogger->logme('error', "Fetched ticket data: " . json_encode($ticket_data));
if (!empty($status_id)) {
$ticket_data['claim_status_id'] = (int) $status_id;
}
// Fetch Email Template Data
$template_data = !empty($status_id)
? ($this->ticketMasterModel->getTemplateDataByStatusID((int) $status_id, (int) ($ticket_data['ticket_type_id'] ?? 0))[0] ?? null)
: $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
if (!$template_data) {
$this->myLogger->logme('error', "No email template found for Claim Status ID: " . $ticket_data['claim_status_id']);
return null;
}
if (in_array($ticket_data['claim_status_id'], [15, 25, 35])) {
$ticket_data['auto_query_content'] = $this->getCheckListAndConvertArrayToString($ticket_data);
}
// print_r($ticket_data); die;
$this->myLogger->logme('error', "Fetched email template: " . json_encode($template_data));
// Generate Email Content
$subject = $this->replacePlaceholders($template_data['subject'], $ticket_data);
$message = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
// print_r($subject);
// print_r($message);
// die;
// Validate Essential Fields
if (empty($ticket_data['emp_mail'])) {
$this->myLogger->logme('error', "Employee email is missing for Ticket ID : '" . $ticket_id . "'");
return null;
}
if (empty($subject) || empty($message)) {
$this->myLogger->logme('error', "Generated email content is empty for Ticket ID: '" . $ticket_id . "'");
return null;
}
// Construct Mail Data
$mailData = [
'mail' => [$ticket_data['emp_mail'], $ticket_data['emp_personal_mail'] ?? ""],
'subject' => $subject,
'message' => $message,
'cc' => $ticket_data['common_mails'] ?? '',
'attachments' => []
];
// // if the employee personal mail is not empty then send the mail to the employee personal mail
// if(!empty($ticket_data['emp_personal_mail'])){
// $mailData[] = [
// 'mail' => [$ticket_data['emp_mail'], $ticket_data['emp_personal_mail'] ?? ""],
// 'subject' => $subject,
// 'message' => $message,
// 'cc' => $ticket_data['common_mails'] ?? '',
// 'attachments' => []
// ];
// }
// print_r($mailData); die;
$this->myLogger->logme('error', "Final Email Data");
return $mailData;
} catch (\Exception $e) {
$this->myLogger->logme('error', "Exception in constructMailContent: " . $e->getMessage());
return null;
}
}
public function replacePlaceholders($content, $ticket_data)
{
$this->myLogger->logme('error', "Replacing placeholders in content");
if (!empty($ticket_data) && !empty($content)) {
// print_rr($ticket_data);die();
if (!isset($ticket_data['id'])) { $ticket_data['id'] = $ticket_data['ticket_master_id'];}
if (!isset($ticket_data['ticket_master_id'])) {$ticket_data['ticket_master_id'] = $ticket_data['id'];}
foreach ($this->placeHolders as $key => $value) {
if ($value == "emp_code") {
$replaceData = $ticket_data[$value] ?? '';
} else if ($value == "policy_type") {
$replaceData = str_replace("Claim-", "", $this->ticketType[$ticket_data['ticket_type_id']] ?? "");
} else if ($value == "claim_form_link"){
$replaceData = '<a href="' . base_url('claim-form-download/' . md5($ticket_data['insurer_id'])) . '" target="_blank">Click here to download Claim Form</a>';
} else if ($value == "claim_feedback_form" && $ticket_data['ticket_type_id'] == 1){
$replaceData = '<a href="' . base_url('claims-feedback-form/' . md5($ticket_data['id'])) . '" target="_blank">Click to open Claim Feedback Form</a>';
} else if ($value == "settle_letter"){
$replaceData = '<a href="' . $ticket_data['settle_letter'] . '" target="_blank"> View Settlement Letter </a>';
}else if ($value == "approved_letter"){
$replaceData = '<a href="' . $ticket_data['approved_letter'] . '" target="_blank"> View Approved Letter </a>';
}else {
$replaceData = isset($ticket_data[$value]) ? $ticket_data[$value] : '';
}
$content = str_replace($key, $replaceData, $content);
}
}
$this->myLogger->logme('error', "Final content after placeholder replacement");
return $content;
}
//mail send function
public function sendTrigger($mail_content)
{
$this->myLogger->logme('error', "Sending email with content");
if (!empty($mail_content)) {
$mail_content['from_mail'] = "claims@nhanceindia.in";
$response = MailHelper::send_email($mail_content);
} else {
$response = ['status' => false, 'code' => 404, 'message' => "Mail not sent, mail data empty"];
$this->myLogger->logme('error', "Mail not sent, mail data empty");
}
$this->myLogger->logme('error', "Email sent response: " . json_encode($response));
return $response;
}
//reply mail part
public function sendReplyMessage($mail_data)
{
$this->myLogger->logme('error', "Preparing reply email for Ticket ID: " . $mail_data['ticket_id']);
$acm_mails = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
if (!$acm_mails) {
$this->myLogger->logme('error', "No ACM mails found for Ticket ID: " . $mail_data['ticket_id']);
$this->myLogger->logme('error', "Reply mail not send");
return false;
}
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
// print_rr($ticket_data);die();
if (!$ticket_data) {
$this->myLogger->logme('error', "No ticket data found for Ticket ID : " . $mail_data['ticket_id']);
$this->myLogger->logme('error', "Reply mail not send");
return null;
}
if (!empty($mail_data)) {
$mail_data['mail_content'] = $this->replacePlaceholders($mail_data['mail_content'], $ticket_data);
$mail_data['mail_subject'] = $this->replacePlaceholders($mail_data['mail_subject'], $ticket_data);
}
$this->myLogger->logme('error', "Fetched ACM emails");
// if(!empty($ticket_data['emp_personal_mail'])){
// $this->myLogger->logme('error', "Send employee personal mail start");
// $emailPersonalData = [
// 'mail' => $ticket_data['emp_personal_mail'],
// 'subject' => $mail_data['mail_subject'],
// 'message' => $mail_data['mail_content'],
// 'common' => [],
// 'cc' => $acm_mails['common_mails'],
// 'attachments' => []
// ];
// $this->sendTrigger($emailPersonalData);
// $this->myLogger->logme('error', "Send employee personal mail successfully");
// }else{
// $this->myLogger->logme('error', "Send employee personal mail is empty");
// }
$emailData = [
'mail' => [$mail_data['emp_mail'], $ticket_data['emp_personal_mail'] ?? ""],
'subject' => $mail_data['mail_subject'],
'message' => $mail_data['mail_content'],
'common' => ['module' => "claim", 'pk' => $mail_data['ticket_id']],
'cc' => $acm_mails['common_mails'],
'attachments' => []
];
$this->myLogger->logme('error', "Final Reply Email Data");
return $this->sendTrigger($emailData);
}
//auto mail part
public function sendAutoMailTrigger($ticket_id)
{
$auto_mail_enable = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
// print_rr($auto_mail_enable);
$mail_responce = [];
if (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 1) {
$mail_content = $this->constructMailContent($ticket_id);
// print_r($mail_content); die;
// foreach ($mail_content as $key => $value) {
$mail_responce = $this->sendTrigger($mail_content);
// $this->myLogger->logme('error', '{data} - Auto Mail Sent, Successfully', ['data' => $key + 1]);
$this->myLogger->logme('error', 'Auto Mail Sent, Successfully');
// }
} elseif (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 0) {
$this->myLogger->logme('error', 'Auto Mail Not Sent, Reason: Automail Not Enabled');
} else {
$this->myLogger->logme('error', 'Auto Mail Not Sent, Reason: Mail Template Not Created');
}
return $mail_responce;
}
//---- End Email Trigger Part----------------------------------------------------------------------------------------------
public function ticketHistory($ticket_id)
{
$sql = "SELECT
th.id,
th.field_name,
th.display_name,
th.old_value,
th.new_value,
th.created_at,
th.updated_by,
CONCAT_WS(' ', creator.first_name, creator.last_name) AS modified_by,
-- Claim Status
old_status.claim_status as old_status_value,
new_status.claim_status as new_status_value,
-- Account Manager
CONCAT(old_account_manager.first_name, ' ', old_account_manager.last_name) as old_account_manager,
CONCAT(new_account_manager.first_name, ' ', new_account_manager.last_name) as new_account_manager,
-- Insured Employee ID Change
old_insured_emp.name as old_insured_id_name,
new_insured_emp.name as new_insured_id_name,
ticket_master.ticket_type_id
FROM
ticket_history th
-- Join for the user who made the change
LEFT JOIN user_profiles creator
ON th.created_by = creator.id
-- Status value lookups
LEFT JOIN ticket_claim_status old_status
ON th.field_name = 'claim_status_id'
AND th.old_value = old_status.id
AND old_status.is_active = 1
LEFT JOIN ticket_claim_status new_status
ON th.field_name = 'claim_status_id'
AND th.new_value = new_status.id
LEFT JOIN user_profiles as old_account_manager
ON th.field_name = 'acm_id'
AND th.old_value = old_account_manager.id
LEFT JOIN user_profiles as new_account_manager
ON th.field_name = 'acm_id'
AND th.new_value = new_account_manager.id
LEFT JOIN employees as old_insured_emp
ON th.field_name = 'insured_emp_id'
AND th.old_value = old_insured_emp.id
LEFT JOIN employees as new_insured_emp
ON th.field_name = 'insured_emp_id'
AND th.new_value = new_insured_emp.id
LEFT JOIN ticket_master as ticket_master
on th.field_name = 'claim_type'
AND th.ticket_id = ticket_master.id
WHERE
th.ticket_id = :ticket_id:
AND th.is_active = 1
ORDER BY
th.created_at DESC";
$binds = ['ticket_id'=>(int)$ticket_id];
$data = $this->ticketHistoryModel->query($sql,$binds)->getResultArray();
// dd(db_connect()->getLastQuery());
$priorityType = $this->priorityType;
$relationshipType = $this->relationshipType;
$modeOFIntimate = $this->modeOFIntimate;
$claim_type = $this->claimType;
foreach ($data as &$row) {
if ($row['field_name'] == 'claim_status_id') {
$new_old_value = isset($row['old_status_value']) ? $row['old_status_value'] : '-';
$new_new_value = $row['new_status_value'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'acm_id') {
$new_old_value = isset($row['old_account_manager']) ? $row['old_account_manager'] : '-';
$new_new_value = $row['new_account_manager'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'insured_emp_id') {
$new_old_value = isset($row['old_insured_id_name']) ? $row['old_insured_id_name'] : '-';
$new_new_value = $row['new_insured_id_name'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'priority') {
$new_old_value = isset($priorityType[$row['old_value']]) ? $priorityType[$row['old_value']] : '-';
$new_new_value = isset($priorityType[$row['new_value']]) ? $priorityType[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'relationship') {
$new_old_value = isset($relationshipType[$row['old_value']]) ? $relationshipType[$row['old_value']] : '-';
$new_new_value = isset($relationshipType[$row['new_value']]) ? $relationshipType[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'mode_of_intimation') {
$new_old_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
$new_new_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'claim_type') {
$new_old_value = isset($claim_type[$row['ticket_type_id']][$row['old_value']]) ? $claim_type[$row['ticket_type_id']][$row['old_value']] : '-';
$new_new_value = isset($claim_type[$row['ticket_type_id']][$row['new_value']]) ? $claim_type[$row['ticket_type_id']][$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'claim_type') {
$new_old_value = isset($claim_type[$row['old_value']]) ? $claim_type[$row['old_value']] : '-';
$new_new_value = isset($claim_type[$row['new_value']]) ? $claim_type[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} else {
$new_old_value = isset($row['old_value']) ? $row['old_value'] : '-';
$new_new_value = isset($row['new_value']) ? $row['new_value'] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
}
}
return ($data);
}
public function sendMailWithAutoQuery()
{
$ticket_ids = $this->ticketMessageModel
->select('ticket_master.id')
->join('ticket_master', 'ticket_master.id = ticket_messages.ticket_id AND ticket_master.is_active = 1 and ticket_master.claim_status_id in (4,17,27,37)')
->join('ticket_claim_status AS tcs', 'tcs.id = ticket_messages.claim_status AND (tcs.is_active = 1)')
->join('ticket_notes', 'ticket_notes.ticket_id = ticket_messages.ticket_id AND ticket_notes.is_auto_query = 1 AND ticket_notes.is_active = 1')
->where('ticket_messages.is_active', 1)
->where('ticket_messages.claim_status in (4,17,27,37)')
->groupBy('ticket_master.id')
->having('DATEDIFF(CURDATE(), MAX(ticket_messages.created_at)) =', 7)
->having('count(ticket_messages.id) < ', 6)
->findAll();
// var_dump($ticket_ids);die();
foreach ($ticket_ids as $ticket) {
$ticket_id = $ticket['id'];
$acm_mails = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
$template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
if (!empty($template_data)) {
$template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
$template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
}
$emailData = [
'mail' => $template_data['emp_mail'],
'subject' => $template_data['subject'],
'message' => $template_data['mail_content'],
'common' => ['module' => "claim", 'pk' => $ticket_id],
'cc' => $acm_mails['common_mails'],
'attachments' => []
];
$this->myLogger->logme('error', "Final Reply Email Data");
// var_dump($emailData);
$this->sendTrigger($emailData);
}
return 'Ticket id\'s : '.json_encode($ticket_ids);
}
public function ticketReports()
{
if ($this->request->is('get')) {
$default_start = new \DateTime();
$data['default_end'] = $default_start->format('d-m-Y');
$data['default_start'] = $default_start->modify('-60 days')->format('d-m-Y');
$data['policy_type'] = $this->ticketType;
$data['account_manager'] = $this->userModel->select('first_name')->where('is_active', 1)->where('role', 3)->findAll();
$data['report_type'] = [
'acc_manager_wise_status' => 'Account Manger Wise Status Report',
'tpa_wise_status' => 'TPA Wise Status Report',
'tat_band_wise' => 'TAT Wise Status Report'
];
//
$data['tab_name'] = "Claim Reports";
$data['page_name'] = "Claims";
$this->loadLayout('ticket_reports', $data);
} else {
$received_data = $this->request->getPost();
$from_Date = $received_data['fromDate'];
$to_Date = $received_data['toDate'];
$fromDate = \DateTime::createFromFormat('d-m-Y', $from_Date)->format('Y-m-d');
$toDate = \DateTime::createFromFormat('d-m-Y', $to_Date)->format('Y-m-d');
$policy_type = $received_data['policy_type'];
// print_rr($received_data);
if ($received_data['report_type'] == "acc_manager_wise_status"){
$viewData['policy_type'] = $received_data['policy_type'];
$viewData['account_manager_wise_data'] = $this->ticketMasterModel->accountManagerWiseReport($policy_type,$fromDate,$toDate);
// print_rr($viewData);die();
if ($policy_type == 1){
$viewData['column_order'] = [
'ACM_NAME', 'ID NOT GENERATED', 'NON ID', 'CDA', 'INFORMATION REQUIRED',
'UNDER PROCESS - CLAIM NO. UPDATION',
'UNDER PROCESS - QUERY DOCUMENT RECEIVED', 'APPROVED', 'PAYMENT INITIATED',
'TOTAL'
];
$ordered_data = [];
foreach ($viewData['account_manager_wise_data'] as $tpa_data) {
$temp = [];
foreach ($viewData['column_order'] as $key) {
$temp[$key] = isset($tpa_data[$key]) ? $tpa_data[$key] : 0; // Default to 0 if key is missing
}
$ordered_data[] = $temp;
}
$viewData['tpa_wise_data'] = $ordered_data;
// print_rr($viewData);die();
$html = view('claims_report_acc_manager_wise', $viewData);
return $this->respond(['status' => true, 'html' => $html], 200);
}else{
$viewData['column_order'] = [
'ACM_NAME', 'CLAIM INTIMATION', 'INTIMATION TO INSURER', 'CLIENT PENDING',
'INSURER PENDING','INVESTIGATION','APPROVED','TOTAL', 'NOT COVERED',
'CLOSED', 'SETTLED', 'CLEARED_TOTAL'
];
$ordered_data = [];
foreach ($viewData['account_manager_wise_data'] as $tpa_data) {
$temp = [];
foreach ($viewData['column_order'] as $key) {
$temp[$key] = isset($tpa_data[$key]) ? $tpa_data[$key] : 0; // Default to 0 if key is missing
}
$ordered_data[] = $temp;
}
$viewData['tpa_wise_data'] = $ordered_data;
// print_rr($viewData);die();
$html = view('claims_report_acc_manager_wise', $viewData);
return $this->respond(['status' => true, 'html' => $html], 200);
}
} elseif ($received_data['report_type'] == 'tpa_wise_status') {
$viewData['tpa_wise_data'] = $this->ticketMasterModel->tpaWiseReport($policy_type, $fromDate, $toDate);
$viewData['column_order'] = [
'TPA_NAME', 'NON ID', 'ID NOT GENERATED', 'CDA', 'INFORMATION REQUIRED',
'UNDER PROCESS - CLAIM NO. UPDATION',
'UNDER PROCESS - QUERY DOCUMENT RECEIVED', 'APPROVED', 'PAYMENT INITIATED',
'TOTAL', 'SETTLED', 'CLOSED', 'CANCELLED', 'RETURNED', 'CLEARED_TOTAL','TPA_ID'
];
// Reorder data based on column order
$ordered_data = [];
foreach ($viewData['tpa_wise_data'] as $tpa_data) {
$temp = [];
foreach ($viewData['column_order'] as $key) {
$temp[$key] = isset($tpa_data[$key]) ? $tpa_data[$key] : 0; // Default to 0 if key is missing
}
$ordered_data[] = $temp;
}
$viewData['tpa_wise_data'] = $ordered_data;
// print_r($ordered_data);die();
// $html = view('claims_report_tpa_wise', $viewData);
$html = view('claims_report_tpa_wise',$viewData);
return $this->respond(['status' => true, 'html' => $html], 200);
} else if ($received_data['report_type'] == 'tat_band_wise') {
$viewData['data'] = $this->ticketMasterModel->getTATReport($policy_type, $fromDate, $toDate);
$viewData['policyType'] = $policy_type;
$viewData['fromDate'] = $fromDate;
$viewData['toDate'] = $toDate;
$html = view('tat_report_band_wise_list', $viewData);
return $this->respond(['status' => true, 'html' => $html], 200);
}
}
}
// -------------------------------------------------------------------------------------------------------------------------
// function for Reject ticket Head Approvel mail sent function
public function sendMailToTheHead($ticket_id)
{
$this->myLogger->logme('error', "sendMailToTheHead Function Called");
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
if(!empty($ticket_data)){
// print_r($ticket_data); die;
$head_mail = $this->employeeModel
->select('user_profiles.email')
->join('clients', 'employees.client_id = clients.id')
->join('client_rm', 'clients.id = client_rm.client_id')
->join('user_profiles', 'client_rm.user_id = user_profiles.id')
->where('employees.is_active', 1)
->where('client_rm.is_active', 1)
->where('client_rm.level', 1)
->where('employees.id', $ticket_data['emp_id'])
->first();
if(!empty($head_mail)){
$template_data = $this->ticketMailTemplateModel
->where('ticket_mail_template.ticket_type', 0)
->where('ticket_mail_template.trigger_type', 0)
->first();
if(!empty($template_data)){
$subject = $this->replacePlaceholders($template_data['subject'], $ticket_data);
$message = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
$emailData = [
'mail' => $head_mail['email'],
'subject' => $subject,
'message' => $message,
'common' => ['module' => "claim", 'pk' => $ticket_data['id']],
];
$this->sendTrigger($emailData);
}else{
$this->myLogger->logme('error', "Head Mail can't be sent because Template data is empty");
}
}else{
$this->myLogger->logme('error', "Head Mail can't be sent because head mail is empty");
}
}else{
$this->myLogger->logme('error', "Head Mail can't be sent because ticket data is empty");
}
}
public function getLastMatchedStatusOld($incoming_form_values, $old_ticket_data)
{
if (empty($incoming_form_values) || !isset($incoming_form_values['claim_status_id']) || !isset($incoming_form_values['extra_fields_array_for_validate'])) {
return null;
}
$lastMatchedStatus = $incoming_form_values['claim_status_id'];
// Use the provided `extra_fields_array_for_validate` from the incoming data
$statusMapping = json_decode($incoming_form_values['extra_fields_array_for_validate'], true);
// print_r($statusMapping);
// echo "-------------------------------";
//for remove the non used arrays
foreach ($statusMapping as $key1 => $value1) {
foreach ($this->removeArrayKey as $key2 => $value2) {
if($key1 === $key2){
unset($statusMapping[$key1]);
}
}
}
// print_r($statusMapping); die;
// if($incoming_form_values['claim_status_id'] != $old_ticket_data['claim_status_id']){
foreach ($statusMapping as $status => $requiredFields) {
if(!empty($requiredFields) && $status != $old_ticket_data['claim_status_id']){
// Ensure requiredFields is an array
if (!is_array($requiredFields)) {
$requiredFields = [$requiredFields];
}
// Check if all required fields exist and are not empty in the incoming form values
$allFieldsMatched = true;
foreach ($requiredFields as $field) {
if(in_array($field, ['approved_description'])){
continue;
}
if (!isset($incoming_form_values[$field]) || empty($incoming_form_values[$field])) {
$allFieldsMatched = false;
break;
}
}
// Update the last matched status if all fields are validated
if ($allFieldsMatched) {
$lastMatchedStatus = $status;
}
}
}
if($lastMatchedStatus == 1 || $lastMatchedStatus == 67){
if(!empty($incoming_form_values['tpa_no'])){
if($lastMatchedStatus == 1){
$lastMatchedStatus = 2;
}else if($lastMatchedStatus == 67){
$lastMatchedStatus = 68;
}
}
}
// }
return $lastMatchedStatus;
}
public function getLastMatchedStatus($incoming_form_values, $old_ticket_data)
{
// Preserve the incoming claim_status_id (if any) as the safe fallback so callers
// never accidentally nullify the status when validation inputs are missing.
$incomingStatus = $incoming_form_values['claim_status_id'] ?? null;
if (empty($incoming_form_values) || !isset($incoming_form_values['extra_fields_array_for_validate'])) {
return $incomingStatus;
}
$lastMatchedStatus = $incomingStatus;
$statusMapping = json_decode($incoming_form_values['extra_fields_array_for_validate'], true);
if (!is_array($statusMapping) || empty($statusMapping)) {
return $incomingStatus;
}
// Drop transitional / aggregate statuses that should never be auto-selected.
$removeKeys = is_array($this->removeArrayKey) ? $this->removeArrayKey : [];
$statusMapping = array_diff_key($statusMapping, $removeKeys);
$oldStatusId = is_array($old_ticket_data) ? ($old_ticket_data['claim_status_id'] ?? null) : null;
$skipFields = ['approved_description'];
foreach ($statusMapping as $status => $requiredFields) {
if (empty($requiredFields)) {
continue;
}
// Skip the current/old status — we only advance forward to a newer status.
if ($oldStatusId !== null && (int) $status === (int) $oldStatusId) {
continue;
}
if (!is_array($requiredFields)) {
$requiredFields = [$requiredFields];
}
$allFieldsMatched = true;
foreach ($requiredFields as $field) {
if (in_array($field, $skipFields, true)) {
continue;
}
if (!isset($incoming_form_values[$field]) || $incoming_form_values[$field] === '' || $incoming_form_values[$field] === null) {
$allFieldsMatched = false;
break;
}
}
if ($allFieldsMatched) {
$lastMatchedStatus = $status;
}
}
// When a TPA number is present, promote the base "registered" statuses
// (1 -> 2 for standard, 67 -> 68 for the alternate flow).
if (!empty($incoming_form_values['tpa_no']) && in_array((int) $lastMatchedStatus, [1, 67], true)) {
$lastMatchedStatus = ((int) $lastMatchedStatus === 1) ? 2 : 68;
}
return $lastMatchedStatus;
}
public function getPolicyStartDate()
{
$data = $this->request->getPost();
$client_policy_id = $data['policy_id'];
$policy_start_date = $this->clientPolicyModel->select('policy_start_date')->where('id', $client_policy_id)->first()['policy_start_date'];
// dd($data);
if (isset($data['employeeId']) && $data['employeeId'] != "" && $data['employeeId'] != null) {
// dd($data);
$emp_id = $data['employeeId'];
$empData = $this->employeeModel->select('dob,doj')->where('id',$emp_id)->findAll();
if (!empty($empData) && $empData != "" && $empData != null ) {
foreach ($empData as &$emp) { // Loop through the data
$doi = $this->employeePolicyModel->select('date_coverage,basic_cover_si')->where('client_policy_id',$client_policy_id)->first();
$emp['dob'] = date('d/m/Y', strtotime($emp['dob']));
$emp['doj'] = date('d/m/Y', strtotime($emp['doj']));
$emp['date_of_inception'] = date('d/m/Y', strtotime($doi['date_coverage']));
$emp['basic_cover_si'] = $doi['basic_cover_si'];
}
}
if ($empData){
return $this->respond(['status' => true, 'minDate' => $policy_start_date,'empData'=> $empData], 200);
}else{
return $this->respond(['status' => false, 'message' => "Policy Not Found"]);
}
} else {
// dd($policy_start_date);
if ($policy_start_date) {
return $this->respond(['status' => true, 'minDate' => $policy_start_date], 200);
} else {
return $this->respond(['status' => false, 'message' => "Policy Not Found"]);
}
}
}
public function getPoliciesbyEmpID()
{
$emp_id = (int) ($this->request->getPost('emp_id') ?? 0);
$ticket_type_id = (int) ($this->request->getPost('ticket_type_id') ?? 0);
$client_id = (int) ($this->request->getPost('client_id') ?? 0);
if ($emp_id <= 0) {
return $this->respond(['status' => false, 'message' => 'Invalid Employee']);
}
$policyTypeMap = [
1 => [2, 3, 4, 5], // GMC
2 => [1], // GPA
3 => [6], // EDLI
4 => [7], // GTLI
72 => [72], // OPD
];
$db = db_connect();
$builder = $db->table('employee_polices ep');
$builder->select('ep.client_policy_id');
$builder->join('employees e', 'e.id = ep.employee_id');
$builder->join('client_policy cp', 'cp.id = ep.client_policy_id');
$builder->where('ep.employee_id', $emp_id);
$builder->where('ep.is_active', 1);
$builder->whereIn('ep.status', ['active', 'expired']);
$builder->where('e.is_active', 1);
if ($client_id > 0) {
$builder->where('e.client_id', $client_id);
}
if (isset($policyTypeMap[$ticket_type_id])) {
$builder->whereIn('cp.policy_type_id', $policyTypeMap[$ticket_type_id]);
}
$policyRows = $builder->groupBy('ep.client_policy_id')->get()->getResultArray();
$policy_ids = array_values(array_unique(array_column($policyRows, 'client_policy_id')));
if (empty($policy_ids)) {
return $this->respond(['status' => false, 'message' => 'Policy Not Found']);
}
$policyNameandID = $this->clientPolicyModel
->select('
CONCAT(policy_type.policy_type, "-", client_policy.policy_no) as client_policy_name,
client_policy.id as client_policy_value,
client_policy.policy_type_id,
client_policy.policy_no,
insurers.id as insurer_id,
insurers.name as insurer_name,
tpa.name as tpa_name,
tpa.id as tpa_id
')
->join('policy_type', 'policy_type.id = client_policy.policy_type_id AND policy_type.is_active = 1')
->join('insurers', 'insurers.id = client_policy.insurer_id AND insurers.is_active = 1', 'left')
->join('tpa', 'tpa.id = client_policy.tpa_id AND tpa.is_active = 1', 'left')
->whereIn('client_policy.id', $policy_ids)
->findAll();
if (!empty($policyNameandID)) {
return $this->respond(['status' => true, 'policy_data' => $policyNameandID]);
}
return $this->respond(['status' => false, 'message' => 'Policy Not Found']);
}
public function getCheckListAndConvertArrayToString($ticket_data)
{
$data = db_connect()->table('ticket_check_list')
->where('is_active', 1)
->where('ticket_type_id', $ticket_data['ticket_type_id'])
->get()->getResultArray();
$data = !empty($data) ? implode("", array_map(fn($doc) => "<p>{$doc['document']}</p>", $data)) : "";
// $data = !empty($data) ? implode(", ", array_column($data, 'document')) : "";
// print_r($data); die;
return $data;
}
public function downloadClaimForm($insurer_id)
{
$insurerModel = new InsurerModel();
$insurer_data = $insurerModel->where('MD5(id)', $insurer_id)->where('is_active', 1)->first();
if (!$insurer_data) {
$data['message'] = 'The Physical File Not Found';
echo view('errors/404', $data);
return;
}
$claimFormFile = resolve_insurer_claim_form_file($insurer_data);
try {
if (!empty($claimFormFile['available']) && !empty($claimFormFile['file_path'])) {
return $this->response->download($claimFormFile['file_path'], null)
->setFileName($claimFormFile['file_name']);
}
$data['message'] = 'The Physical File Not Found';
echo view('errors/404', $data);
} catch (\Exception $e) {
$this->myLogger->logme('error', $e->getMessage());
return $this->response->setStatusCode(500)->setBody('An error occurred while downloading the file.');
}
}
// -------------------------------------------------------------------------------------------------------------------------
public function autoMessageInsertBasedOnMailResponse($mail_sent_status, $ticket_id)
{
if (gettype($mail_sent_status) == 'array') {
$this->myLogger->logme('error', "auto Message Insert Based On Mail Response Failed because is array :$ticket_id ");
} else {
$mail_sent_status = json_decode($mail_sent_status);
$this->myLogger->logme('error', "mail_sent_status is object :$ticket_id ");
}
if (!empty($mail_sent_status) && isset($mail_sent_status->status) && $mail_sent_status->status == 'success') {
$sent_message_data['ticket_id'] = $ticket_id;
$sent_message_data['sender'] = 'staff';
$sent_message_data['emp_mail'] = isset($mail_sent_status->data->params->mail[0]) ? $mail_sent_status->data->params->mail[0] ?? null : $mail_sent_status->data->params->mail ?? null;
$sent_message_data['mail_subject'] = $mail_sent_status->data->params->subject;
$sent_message_data['mail_content'] = $mail_sent_status->data->params->message;
$message_insert_status = $this->ticketMessageModel->insert($sent_message_data);
if ($message_insert_status) {
$this->myLogger->logme('error', "Claim initiated, Mail sent Successfully, successfully store message:$ticket_id ");
} else {
$this->myLogger->logme('error', "Claim initiated, Mail sent Successfully, Failed to store message:$ticket_id ");
}
return true;
} else {
$this->myLogger->logme('error', "Failed to send Mail :$ticket_id ");
return false;
}
}
public function putHistoryAfterInsert($ticket_data, $ticket_id)
{
$this->myLogger->logme('error', "Put History After Insert function called : $ticket_id");
if(!empty($ticket_data)){
$history_data = [
'ticket_id' => $ticket_id,
'field_name' => 'claim_status_id',
'display_name' => 'Ticket Created',
'old_value' => null,
'new_value' => $ticket_data['claim_status_id'],
'created_by' => get_session_userid(),
'is_active' => 1
];
$this->myLogger->logme('error', "Put History After Insert function called : " . json_encode($history_data));
$history_insert = $this->ticketHistoryModel->insert($history_data);
if($history_insert){
$this->myLogger->logme('error', "Put History After Insert Ticket Data Successfully");
}else{
$this->myLogger->logme('error', "Put History After Insert Ticket Data Failed");
}
}else{
$this->myLogger->logme('error', "Put History After Insert Ticket Data is empty");
}
return true;
}
public function viewClaimFeedbackForm($md5_ticket_id,$empView = null)
{
if ($this->request->is("get")){
$data['ticket_id'] = $md5_ticket_id;
$data['ticket_data'] = $this->ticketMasterModel->select('ticket_master.*,clients.client_name')->join('clients','clients.id = ticket_master.client_id')->where('MD5(ticket_master.id)',$md5_ticket_id)->where('ticket_master.is_active',1)->first();
$data['form_submitted'] = !empty($data['ticket_data']['feedback_json'])? 1 : 0;
$data['viewer'] = !empty($empView) ? $empView : 0;
// dd($data);
return view('ticket_feedback_form', $data);
}else{
$formDataJson = json_encode($this->request->getPost());
// log_message("error","Form data : ".$formDataJson);
$data_to_store = [
'feedback_json' => $formDataJson
];
if (!empty($formDataJson)){
// $this->ticketMasterModel->save($data_to_store);
$this->ticketMasterModel->where('MD5(id)', $md5_ticket_id)->set($data_to_store)->update();
return $this->respond(['status' => true,'id'=> $md5_ticket_id,'received_data' => $formDataJson], 200);
}else{
return $this->respond(['status' => false,'id'=> $md5_ticket_id,'received_data' => $formDataJson], 200);
}
}
}
public function feedbackList()
{
$data['feedback_data'] = $this->ticketMasterModel->select("ticket_master.*,clients.client_name")->join("clients","clients.id = ticket_master.client_id")->where("ticket_master.is_active",1)->where("ticket_master.feedback_json IS NOT NULL", null, false)->where("ticket_master.feedback_json !=", "")->findAll();
$data['page_name'] = "Claims";
// dd($data);
$this->loadLayout("ticket_feedback_list",$data);
}
public function getMoreInfo($requestFrom = null , $ticket_id = null)
{
if($requestFrom == null){
$ticket_id = $this->request->getPost('ticket_id');
}
$this->myLogger->logme("error", "Ticket ID : " . $ticket_id);
$fields = $this->extraFields;
$displayFields = $this->extraFieldsDisplayForFrontend;
$data_to_send = [];
// Get ticket data
$ticket_data = $this->ticketMasterModel->where("id", $ticket_id)->where("is_active", 1)->first();
// Query previous status
$ticket_previous_status = $this->ticketMasterModel
->select("th.old_value, tcs.claim_status")
->join("ticket_history th", "th.ticket_id = ticket_master.id AND th.field_name = 'claim_status_id' AND th.is_active = 1")
->join("ticket_claim_status tcs", "tcs.id = th.old_value AND tcs.is_active = 1")
->where("ticket_master.is_active", 1)
->where("ticket_master.id", $ticket_id)
->groupBy("th.old_value, tcs.claim_status")
->get()
->getResultArray();
// dd($ticket_previous_status);
// Loop through previous status and gather the required data
foreach ($ticket_previous_status as $status) {
// $this->myLogger->logme("error", "Status : " . json_encode($status));
if (isset($fields[$status['old_value']])) {
$field = $fields[$status['old_value']];
// print_r($field);
// Ensure claim_status is a scalar value (string or int)
$claim_status = (string)$status['claim_status']; // Cast to string to avoid issues
// echo $claim_status;
// dd($displayFields[$status['old_value']]);
// Initialize claim_status if it doesn't exist in the array
if (!isset($data_to_send[$claim_status])) {
$data_to_send[$claim_status] = [];
}
// Handle case where $field is an array
if (is_array($field)) {
foreach ($field as $f) {
// dd($displayFields[$status['old_value']]);
// Check if the field exists in the ticket data
$data_to_send[$claim_status][$f] = ['display_name' => $displayFields[$status['old_value']][$f] ,'display_value' => isset($ticket_data[$f]) ? $ticket_data[$f] : null];
// dd($data_to_send);
// Check if the field contains a date and format it
if ($this->isDate($data_to_send[$claim_status][$f]['display_value'])) {
$data_to_send[$claim_status][$f] = ['display_name' => $displayFields[$status['old_value']][$f] ,'display_value' => date('d-m-Y', strtotime($data_to_send[$claim_status][$f]['display_value']))];
// $data_to_send[$claim_status][$f] = date('d-m-Y', strtotime($data_to_send[$claim_status][$f]));
}
// $this->myLogger->logme("error", "Data for field {$f}: " . json_encode($data_to_send[$claim_status][$f]));
}
} else {
// If field is not an array, handle it as a single field
// Check if the field exists in the ticket data
$data_to_send[$claim_status] = ['display_name' => $displayFields[$status['old_value']] ,'display_value' => isset($ticket_data) ? $ticket_data : null];
// Check if the field contains a date and format it
if ($this->isDate($data_to_send[$claim_status][$field])) {
// $data_to_send[$claim_status] = ['display_name' => $displayFields[$status['old_value']] ,'display_value' => date('d-m-Y', strtotime($data_to_send[$claim_status]['display_value']))];
}
// $this->myLogger->logme("error", "Data for field {$field}: " . json_encode($data_to_send[$claim_status][$field]));
}
}
}
// $this->myLogger->logme('error', "Total data: " . json_encode($data_to_send));
if($requestFrom == 'rest'){
return $data_to_send;
}
// Send response based on data availability
if (!empty($data_to_send)) {
return $this->respond(['status' => true, 'data' => $data_to_send], 200);
} else {
return $this->respond(['status' => false], 200);
}
}
private function isDate($value, $format = 'Y-m-d')
{
// Check if the value is a valid date string (basic validation)
$date = \DateTime::createFromFormat($format, $value);
return $date && $date->format($format) === $value;
}
/**
* Claim upload URL row: allow http(s) with path, query, port; bare host with TLD; localhost; IPv4/IPv6.
* Replaces the old strict regex that rejected ?query= and long TLDs.
*/
private function isClaimUploadUrl(string $s): bool
{
$v = trim($s);
if ($v === '' || strlen($v) > 2048) {
return false;
}
if (! preg_match('#^https?://#i', $v)) {
$v = 'https://' . $v;
}
$parts = parse_url($v);
if ($parts === false || empty($parts['host'])) {
return false;
}
$scheme = strtolower($parts['scheme'] ?? '');
if ($scheme !== 'http' && $scheme !== 'https') {
return false;
}
$host = strtolower($parts['host']);
if ($host === 'localhost') {
return true;
}
$hostForIp = $host;
if (strlen($host) > 2 && $host[0] === '[' && substr($host, -1) === ']') {
$hostForIp = substr($host, 1, -1);
}
if (filter_var($hostForIp, FILTER_VALIDATE_IP)) {
return true;
}
return strpos($host, '.') !== false;
}
private function uploadApprovedLetterPdf($file, string $documentLabel = 'Approved Letter'): array
{
if ($file === null || ! $file->isValid() || $file->getError() === UPLOAD_ERR_NO_FILE) {
return ['status' => false, 'message' => $documentLabel . ' file is missing.'];
}
$ext = strtolower((string) $file->getClientExtension());
$mime = strtolower((string) $file->getMimeType());
$allowedMime = ['application/pdf', 'application/x-pdf'];
if ($ext !== 'pdf' || (! empty($mime) && ! in_array($mime, $allowedMime, true))) {
return ['status' => false, 'message' => 'Only PDF files are allowed for ' . $documentLabel . ' upload.'];
}
$uploadPath = WRITEPATH . 'uploads/claim_files/';
if (! is_dir($uploadPath)) {
mkdir($uploadPath, 0755, true);
}
$uploaded = storage_claim_file_Upload($file, $uploadPath, ['pdf']);
if ($uploaded === '') {
return ['status' => false, 'message' => 'Failed to upload ' . $documentLabel . ' file.'];
}
return [
'status' => true,
'data' => [
'file_name' => $uploaded['disk_name'],
'mime_type' => $mime ?: 'application/pdf',
],
];
}
private function createApprovedLetterFileUrl(int $ticketId, int $ticketTypeId, array $uploadedFile, string $docName = 'APPROVED_LETTER_PDF'): string
{
$fileId = $this->claimFilesModel->insert([
'ticket_id' => $ticketId,
// 'ticket_type' => $ticketTypeId,
'file_type' => 3,
'doc_name' => $docName,
'file_name' => $uploadedFile['file_name'],
'url' => $uploadedFile['file_name'],
'mime_type' => $uploadedFile['mime_type'] ?? 'application/pdf',
'is_active' => 1,
]);
return base_url('downloadClaimFile/' . $fileId);
}
public function upload_url()
{
$request_data = $this->request->getPost();
$data = sanitizeInputArrayAdvanced($request_data);
$rules = [
'ticket_id_url' => [
'label' => 'Ticket ID URL',
'rules' => 'required|numeric',
'errors' => [
'required' => 'System could not identify the Number.',
'numeric' => 'Invalid format.'
]
],
'docs_name.*' => [
'label' => 'Required Documents',
'rules' => 'required|regex_match[/^[a-zA-Z0-9_\- ]+$/]',
'errors' => [
'required' => 'Document Name is required',
'regex_match' => 'Document Name can only contain letters, numbers, hyphens, and underscores'
]
],
'url.*' => [
'label' => 'URL',
'rules' => 'if_exist|required',
'errors' => [
'required' => 'URL is required.',
]
],
];
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
if (! empty($data['url']) && is_array($data['url'])) {
foreach ($data['url'] as $idx => $singleUrl) {
$singleUrl = (string) $singleUrl;
if (trim($singleUrl) !== '' && ! $this->isClaimUploadUrl($singleUrl)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => [
'url.' . $idx => 'The URL format is invalid. Use https://example.com/path?x=1 or example.com',
],
]);
}
}
}
$get_file_data = $this->request->getFiles('file_upload') ?? [];
$ticket_id = $data['ticket_id_url'];
if(empty($get_file_data)){
$insertArr = [];
foreach ($data['docs_name'] as $key => $eachData) {
if (!empty($eachData)) {
$insertData = [
'doc_name' => $data['docs_name'][$key] ?? '',
'url' => convertGoogleDriveToDownloadLink($data['url'][$key] ?? ''),
'ticket_id' => $data['ticket_id_url'] ?? '',
'created_by' => get_session_userid(),
'is_active' => 1,
'file_type' => 1
];
$insertArr[] = $insertData;
}
}
if (!empty($insertArr)) {
// Insert into database
$insert = $this->claimFilesModel->insertBatch($insertArr);
}
if (isset($insert) && !empty($insert)) {
return $this->respond(['status' => true, 'message' => 'File uploaded successfully ']);
} else {
return $this->respond(['status' => false, 'message' => 'Failed to upload file ']);
}
}else{
$get_docs_name = $data['docs_name'];
$file_data = [];
if(isset($get_file_data) && !empty($get_file_data)){
$file_path = WRITEPATH . 'uploads/claim_files/';
$file_data = storage_multi_file_Upload($get_file_data, $file_path, $get_docs_name, UPLOAD_EXT_CLAIM_DOCS);
}
if(!empty($file_data)){
$employeeRest = new EmployeeRestController();
$result = $employeeRest->handleCliamFiles($file_data, $ticket_id);
if(!empty($result)){
return $this->respond(['status' => true, 'message' => 'File uploaded successfully ']);
}else{
return $this->respond(['status' => false, 'message' => 'Failed to upload file ']);
}
}else{
return $this->respond(['status' => false, 'message' => 'Failed to upload file ']);
}
}
}
//get the claim file list data against the ticket id
public function getUrlDataByTicketId()
{
$ticket_id = $this->request->getPost('ticket_id');
if (!$ticket_id) {
return $this->response->setJSON([
'status' => false,
'message' => 'Ticket ID is required',
'data' => []
]);
}
$urlData = $this->claimFilesModel
->select("
*,
CASE
WHEN file_type IN (2, 4) AND url IS NOT NULL AND url != ''
THEN CONCAT('" . base_url('downloadClaimFile/') . "', id)
ELSE url
END AS url
")
->where('ticket_id', $ticket_id)
->where('file_type !=', 3) // Assuming you want to fetch both URL and file uploads
->where('is_active', 1)
->findAll();
helper('merge_pdf');
$mergeUi = merge_ticket_manual_merge_status((int) $ticket_id);
return $this->response->setJSON([
'status' => true,
'data' => $urlData,
'merge_ui' => $mergeUi,
]);
}
/**
* Manually merge claim PDF/image files for a ticket (Claim Files tab).
*/
public function manualMergeClaimFiles()
{
$ticket_id = (int) $this->request->getPost('ticket_id');
if ($ticket_id <= 0) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Ticket ID is required',
]);
}
helper('merge_pdf');
$mergeUi = merge_ticket_manual_merge_status($ticket_id);
if (! $mergeUi['show_manual_merge'] && $mergeUi['mergeable_count'] < 1) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'No PDF or image files available on disk to merge.',
]);
}
$ticket = $this->ticketMasterModel
->select('id, ticket_type_id')
->where('id', $ticket_id)
->where('is_active', 1)
->first();
if (! $ticket) {
return $this->response->setStatusCode(404)->setJSON([
'status' => false,
'message' => 'Claim not found.',
]);
}
try {
$result = merge_ticket_pdfs($ticket_id, [
'ticket_type' => (int) ($ticket['ticket_type_id'] ?? 1),
'created_by' => function_exists('get_session_userid') ? get_session_userid() : null,
]);
} catch (\Throwable $e) {
log_message('error', 'TicketController::manualMergeClaimFiles | ticket_id=' . $ticket_id . ' | ' . $e->getMessage());
return $this->response->setStatusCode(500)->setJSON([
'status' => false,
'message' => 'Merge failed: ' . $e->getMessage(),
]);
}
if (! ($result['status'] ?? false)) {
return $this->response->setJSON([
'status' => false,
'message' => $result['message'] ?? 'Merge failed. Check logs for details.',
'data' => $result,
]);
}
return $this->response->setJSON([
'status' => true,
'message' => $result['message'] ?? 'Documents merged successfully.',
'data' => $result,
]);
}
public function remove_url()
{
$id = $this->request->getGet('id');
if (empty(trim($id ?? ''))) {
return $this->response->setJSON([
'status' => false,
'message' => 'Invalid ID'
]);
}
if (storage_soft_delete_claim_file((int) $id)) {
return $this->response->setJSON([
'status' => true,
'message' => 'URL successfully marked inactive.'
]);
}
return $this->response->setJSON([
'status' => false,
'message' => 'Failed to update record.'
]);
}
public function recursive_json_decode($input)
{
if (is_string($input)) {
$decoded = json_decode($input, true);
if (json_last_error() === JSON_ERROR_NONE) {
return $this->recursive_json_decode($decoded); // continue decoding recursively
} else {
return $input;
}
}
if (is_array($input)) {
foreach ($input as $key => $value) {
$input[$key] = $this->recursive_json_decode($value);
}
}
return $input;
}
public function convertTermsToDisplay(array $data)
{
$result = [];
$LableKeys = [
"sum_insured" => "Sum Insured",
"family_floater" => "Family Floater",
"family_floaters" => "Family Floater Details",
"age_ratio" => "Age Ratio",
"is_payable_employee" => "Payable by Employee",
"waiverofpreexistingdiseases" => "Waivers of Pre Existing Diseases",
"waiverof1,2,3&4thyearexclusions" => "Waivers of 1, 2, 3 & 4th Year Exclusions",
"waiverof30dayswaitingperiod" => "Waivers of 30 Days Waiting Period",
"waiver_of_90_days_waiting_period" => "Waiver of 90 Days Waiting Period",
"waiver_of_other_waiting_periods" => "Waiver of Other Waiting Periods",
"maternity_benefit" => "Maternity Benefit",
"9monthwaitingperiodwaived" => "9 Month Waiting Period Waived",
"maternitycoverage" => "Maternity Coverage",
"twindelivery" => "Twin Delivery",
"well_baby_well_mother_expenses" => "Well Baby & Well Mother Expenses",
"preandpostnatal" => "Pre and Post Natal",
"infertility_treatment_coverage" => "Infertility Treatment Coverage",
"babyday1cover" => "Baby Day 1 Cover",
"coverfromthedateofjoining" => "Cover from the Date of Joining",
"mid_term_addition_of_new_born_newly_wedded_spouse" => "Mid Term Addition of New Born / Newly Wedded Spouse",
"prehospitalizationcover" => "Pre Hospitalization Cover",
"posthospitalizationcover" => "Post Hospitalization Cover",
"congenitaldiseasesinternal" => "Congenital Diseases - Internal",
"congenitaldiseasesexternal" => "Congenital Diseases - External",
"copayzonewisecopay" => "Co-Pay (Zone Wise)",
"roomrentlimit" => "Room Rent Limit",
"icu_limit" => "ICU Limit",
"proportionatedeductionclause" => "Proportionate Deduction Clause",
"ailmentcapping" => "Ailment Capping",
"ailment_capping_details" => "Ailment Capping Details",
"corporatebuffer" => "Corporate Buffer",
"non_admissible_contingency_corporate_buffer" => "Non-Admissible Contingency Corporate Buffer",
"ambulancecharges" => "Ambulance Charges",
"airambulance" => "Air Ambulance",
"reasonableandcustomarycharges" => "Reasonable and Customary Charges",
"daycaretreatment" => "Day Care Treatment",
"lasiksurgery" => "Lasik Surgery",
"ayudhtreatmentcover" => "Ayudh Treatment Cover",
"moderntreatmentsasperirdai" => "Modern Treatments as per IRDAI",
"opd_treatment" => "OPD Treatment",
"days_of_discharge" => "Days of Discharge",
"days_from_dod" => "Days from Date of Discharge",
"terrorism" => "Terrorism Cover",
"widower_cover" => "Widower Cover",
"breavement_cover" => "Breavement Cover",
"suminsuredenhancement" => "Sum Insured Enhancement",
"special_condition_label" => "Special Condition Label",
"special_condition_input" => "Special Condition Input"
];
// // 1. Family Floaters
// $floatersMap = [
// 'self' => '<b>Self</b>',
// 'spouse' => 'Spouse',
// 'childrens' => 'Childrens',
// 'parents' => 'Parents',
// 'parents-in-law' => 'Parents-in-law',
// 'either-parents-pil' => 'Either Parents/PIL',
// 'elders_count' => 'Elders'
// ];
// 1. Family Floaters
$floatersMap = [
'self' => '<b style="color : #000;">Self</b>',
'spouse' => '<b style="color : #000;">Spouse</b>',
'childrens' => '<b style="color : #000;">Childrens</b>',
'parents' => '<b style="color : #000;">Parents</b>',
'parents-in-law' => '<b style="color : #000;">Parents-in-law</b>',
'either-parents-pil' => '<b style="color : #000;">Either Parents/PIL</b>',
'elders_count' => '<b style="color : #000;">Total Elders Count</b>'
];
if(isset($data['family_floaters'])){
$floatersOutput = [];
foreach ($floatersMap as $key => $label) {
if (isset($data['family_floaters'][$key])) {
$val = $data['family_floaters'][$key];
$floatersOutput[] = "$label : " . ($val > 0 ? $val : 'No');
}
}
$data['family_floaters'] = implode(', ', $floatersOutput);
}
// 2. Age Ratio
if (!empty($data['age_ratio'])) {
$ageOutput = [];
foreach ($data['age_ratio'] as $person => $age) {
if (isset($age['min']) && isset($age['max'])) {
// $ageOutput[] = ucfirst($person) . " - Min : {$age['min']}, Max : {$age['max']}";
$ageOutput[] = "<b style='color : #000;'>" . ucfirst($person) . "</b> - <b> Min </b>: {$age['min']}, <b> Max </b> : {$age['max']}";
}
}
$data['age_ratio'] = implode(', ', $ageOutput);
}
// 3. Is Payable Employee
if (!empty($data['is_payable_employee'])) {
$payableOutput = [];
foreach ($data['is_payable_employee'] as $person => $status) {
// $payableOutput[] = ucfirst($person) . " : " . ($status ? 'Yes' : 'No');
$payableOutput[] = "<b style='color : #000;'>" . ucfirst($person) . "</b> : " . ($status ? 'Yes' : 'No');
}
$data['is_payable_employee'] = implode(', ', $payableOutput);
}
// 4. Remove the Enrollment display key
if(isset($data['enrollment_display_key'])){
unset($data['enrollment_display_key']);
}
// 5. Merge the Sum Insured value if the multiple sum insured exists
if (isset($data['multiple_sum_insured'])) {
$multipleSumInsured = is_array($data['multiple_sum_insured']) ? $data['multiple_sum_insured'] : [$data['multiple_sum_insured']]; // force into array if string
if (isset($data['sumInsured2'])) {
$data['sumInsured2'] .= ", " . implode(", ", $multipleSumInsured);
} else {
$data['sum_insured'] .= ", " . implode(", ", $multipleSumInsured);
}
unset($data['multiple_sum_insured']);
}
// 6. Add the special condition to key value pair
if(!empty($data['special_condition_label'])){
foreach ($data['special_condition_label'] as $key => $value) {
if($value != "" && $value != null) {
$data[$value] = $data['special_condition_input'][$key];
}
}
}//GMC
if(!empty($data['gpa_special_condition_label'])){
foreach ($data['gpa_special_condition_label'] as $key => $value) {
if($value != "" && $value != null) {
$data[$value] = $data['gpa_special_condition_input'][$key];
}
}
}//GPA
// 7. Remove the special condition keys
unset($data['special_condition_label']);
unset($data['special_condition_input']);
unset($data['gpa_special_condition_label']);
unset($data['gpa_special_condition_input']);
if(isset($data['sumInsured2'])){
$firstItem = ["Sum Insured" => $data['sumInsured2']];
unset($data['sumInsured2']);
$data = $firstItem + $data;
}
// 8. Change the key name to lable name
$result = [];
foreach ($data as $key => $value) {
// $label = isset($LableKeys[$key]) ? $LableKeys[$key] : $key;
if (isset($LableKeys[$key])) {
$label = $LableKeys[$key];
// echo "1";
} else {
// Handle camelCase first, then snake_case
$label = preg_replace('/(?<!^)[A-Z]/', ' $0', $key); // camelCase → space
$label = ucwords(str_replace('_', ' ', $label)); // snake_case → space & capitalize
// echo "2";
}
$result[$label] = $value == 1 ? "Yes" : ($value == 0 ? "No" : $value);
}
// return count($result);
// return $data;
return $result;
}
public function getClaimTemplateData()
{
try {
$ticket_id = $this->request->getPost('ticket_id') ?? $this->request->getGet('ticket_id');
$status_id = $this->request->getPost('status_id') ?? $this->request->getGet('status_id');
if (empty($ticket_id) || empty($status_id)) {
return $this->respond(['status' => false, 'message' => 'Ticket ID and Status ID are required'], 400);
}
$mail_content = $this->constructMailContent($ticket_id, $status_id);
if ($mail_content) {
return $this->respond(['status' => true, 'data' => $mail_content], 200);
}
return $this->respond(['status' => false, 'message' => 'Failed to construct mail content'], 200);
} catch (\Exception $e) {
$this->myLogger->logme('error', 'Error in getClaimTemplateData: ' . $e->getMessage() . ' in file ' . $e->getFile() . ' on line ' . $e->getLine() . $e->getTraceAsString());
return $this->respond(['status' => false, 'message' => 'An error occurred while fetching template data'], 500);
}
}
public function uploadApprovedLetterFromReply()
{
try {
$ticket_id = $this->request->getPost('ticket_id');
$status_id = $this->request->getPost('status_id');
$approvedLetterUrl = trim((string) $this->request->getPost('approved_letter'));
$approvedLetterFile = $this->request->getFile('approved_letter_file');
if (empty($ticket_id) || empty($status_id)) {
return $this->respond(['status' => false, 'message' => 'Ticket ID and Status ID are required'], 400);
}
if ((int) $status_id !== 9) {
return $this->respond(['status' => false, 'message' => 'Approved letter upload is allowed only for APPROVED status'], 400);
}
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
if (empty($ticket_data)) {
return $this->respond(['status' => false, 'message' => 'Ticket not found'], 404);
}
$claimStatusId = (int) ($ticket_data['claim_status_id'] ?? 0);
$approvedLetterReplaceStatuses = [10, 11];
if (!empty($ticket_data['approved_letter']) && !in_array($claimStatusId, $approvedLetterReplaceStatuses, true)) {
return $this->respond([
'status' => false,
'message' => 'Approved letter already available',
'data' => ['approved_letter' => $ticket_data['approved_letter']],
], 200);
}
$hasApprovedLetterFile = $approvedLetterFile !== null
&& $approvedLetterFile->isValid()
&& $approvedLetterFile->getError() !== UPLOAD_ERR_NO_FILE;
if ($approvedLetterUrl !== '' && $hasApprovedLetterFile) {
return $this->respond([
'status' => false,
'message' => 'Provide either Approved Letter URL or Approved Letter PDF file, not both.',
], 400);
}
if ($approvedLetterUrl !== '' && !$this->isClaimUploadUrl($approvedLetterUrl)) {
return $this->respond(['status' => false, 'message' => 'Approved Letter URL format is invalid.'], 400);
}
if ($approvedLetterUrl === '' && !$hasApprovedLetterFile) {
return $this->respond(['status' => false, 'message' => 'Provide Approved Letter URL or Approved Letter PDF file.'], 400);
}
$approvedLetterValue = $approvedLetterUrl;
if ($hasApprovedLetterFile) {
$uploadResult = $this->uploadApprovedLetterPdf($approvedLetterFile, 'Approved Letter');
if (!($uploadResult['status'] ?? false)) {
return $this->respond(['status' => false, 'message' => $uploadResult['message'] ?? 'Invalid Approved Letter file.'], 400);
}
$approvedLetterValue = $this->createApprovedLetterFileUrl(
(int) $ticket_id,
(int) ($ticket_data['ticket_type_id'] ?? 1),
$uploadResult['data'],
'APPROVED_LETTER_PDF'
);
}
$this->ticketMasterModel
->where('id', (int) $ticket_id)
->set(['approved_letter' => $approvedLetterValue])
->update();
return $this->respond([
'status' => true,
'message' => 'Approved letter uploaded successfully',
'data' => ['approved_letter' => $approvedLetterValue],
], 200);
} catch (\Exception $e) {
$this->myLogger->logme('error', 'Error in uploadApprovedLetterFromReply: ' . $e->getMessage() . ' in file ' . $e->getFile() . ' on line ' . $e->getLine() . $e->getTraceAsString());
return $this->respond(['status' => false, 'message' => 'An error occurred while uploading approved letter'], 500);
}
}
public function uploadClaimFilesToTPA()
{
try {
$ticket_id = $this->request->getPost('ticket_id');
if (empty($ticket_id)) {
return $this->respond(['status' => false, 'message' => 'Ticket ID and Status ID are required'], 400);
}
$apiServiceController = new ApiServiceController();
$response = $apiServiceController->pushClaimFiles($ticket_id);
if ($response['status'] ?? false) {
return $this->respond(['status' => true, 'message' => 'Claim files uploaded to TPA successfully'], 200);
} else {
return $this->respond(['status' => false, 'message' => $response['message'] ?? 'Failed to upload claim files to TPA'], 200);
}
} catch (\Exception $e) {
$this->myLogger->logme('error', 'Error in uploadClaimFilesToTPA: ' . $e->getMessage() . ' in file ' . $e->getFile() . ' on line ' . $e->getLine() . $e->getTraceAsString());
return $this->respond(['status' => false, 'message' => 'An error occurred while uploading claim files to TPA'], 500);
}
}
// -------- CLAIM DUMP UPLOAD ----------------------------------------------------------------------------------------------
public function claimDumpUpload()
{
$data['tab_name'] = "Claim Dump Upload";
$data['page_name'] = "Claims";
$data['tpa_list'] = $this->TPAModel->where('is_active', 1)->findAll();
if($this->request->is('get')){
$data['claim_dump_file_data'] = $this->claimDumpFileModel
->select('
claim_dump_files.id as file_id,
claim_dump_files.file_name,
claim_dump_files.status,
claim_dump_files.tpa_id,
claim_dump_files.created_at,
up.first_name as user_name,
c.client_name,
cp.policy_no
')
->join('user_profiles as up', 'claim_dump_files.created_by = up.id', 'left')
->join('client_policy as cp', 'claim_dump_files.client_policy_id = cp.id', 'left')
->join('clients as c', 'cp.client_id = c.id', 'left')
->where('claim_dump_files.is_active', 1)
->orderBy('claim_dump_files.id', 'desc')
->findAll();
$data['claim_dump_file_data'] = $this->attachPendingDumpTicketCounts(
$data['claim_dump_file_data'] ?? []
);
return $this->loadLayout('claim_dump_file_list', $data);
}else{
// print_r($this->request->getFile('claim_dump_list')); die;
$filename = '';
$fileSize = '';
//validate uploaded file
$validated = $this->validate([
'claim_dump_list' => [
'uploaded[claim_dump_list]',
'mime_in[claim_dump_list,application/vnd.ms-excel,application/vnd.openxmlformats-officedocument.spreadsheetml.sheet,application/vnd.oasis.opendocument.spreadsheet]',
'max_size[claim_dump_list,16384]',
],
]);
if ($validated)
{
$avatar = $this->request->getFile('claim_dump_list');
if (!$avatar) {
$this->myLogger->logme("error", 'File not found');
return $this->respond(['status' => false, 'code' => 400, 'message' => 'File not found'], 400);
}
$filename = storage_file_Upload($avatar, WRITEPATH . 'uploads/claim_dump_excel/', UPLOAD_EXT_EXCEL);
if ($filename !== '') {
$fileSize = method_exists($avatar, 'getSize') ? ($avatar->getSize() / (1024 * 1024)) : 0;
$this->myLogger->logme("error", 'File move successful');
} else {
$this->myLogger->logme("error", 'File move failed');
return $this->respond(['status' => false, 'code' => 500, 'message' => 'File move failed'], 500);
}
} else {
$this->myLogger->logme("error", 'Upload failed Invalid file');
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Invalid file'], 404);
}
$status = 'inprogress';
$claim_dump_date = null;
$claim_dump_date_input = trim((string) ($this->request->getPost('claim_dump_date') ?? ''));
if (!empty($claim_dump_date_input)) {
$claim_dump_date = change_date_format($claim_dump_date_input, 'd/m/Y', 'Y-m-d');
}
$insert_data = [
'file_name' => $filename,
'status' => $status,
'client_id' => !empty($this->request->getPost('client_id')) ? $this->request->getPost('client_id') : null,
'client_policy_id' => !empty($this->request->getPost('client_policy_id')) ? $this->request->getPost('client_policy_id') : null,
'tpa_id' => !empty($this->request->getPost('tpa_id')) ? $this->request->getPost('tpa_id') : null,
'claim_dump_date' => $claim_dump_date,
];
$file_id = $this->claimDumpFileModel->insert($insert_data);
$this->myLogger->logme("error", 'claim_dumb_file_id : {file_id}, uploaded success', ['file_id' => $file_id]);
log_message('error', '[CLAIM_DUMP][UPLOAD_SAVED] file_id=' . $file_id
. ' file_name=' . $filename
. ' client_id=' . ($insert_data['client_id'] ?? 'null')
. ' client_policy_id=' . ($insert_data['client_policy_id'] ?? 'null')
. ' tpa_id=' . ($insert_data['tpa_id'] ?? 'null'));
//after file upload success than call the file formate validation in service controller
// $ticketServiceController = new TicketServiceController();
if(!empty($insert_data['tpa_id'])){
$r = Jobs::addJob(['job_name' => 'tpaClaimDumpImporter', 'payload' => ['file_id' => $file_id]]);
log_message('error', '[CLAIM_DUMP][UPLOAD_QUEUED_JOB1] file_id=' . $file_id . ' job=tpaClaimDumpImporter');
// $response = $ticketServiceController->claimDumpExcelFileFormatValidation(["file_id" => $file_id]);
}else{
$r = Jobs::addJob(['job_name' => 'claimDumpExcelFileFormatValidation', 'payload' => ['file_id' => $file_id]]);
log_message('error', '[CLAIM_DUMP][UPLOAD_QUEUED_LEGACY] file_id=' . $file_id . ' job=claimDumpExcelFileFormatValidation');
// $response = $ticketServiceController->claimDumpExcelFileFormatValidation(["file_id" => $file_id]);
}
return $this->respond(['status' => true, 'code' => 200, 'message' => 'File uploaded successfully. File being validated'], 200);
}
}
public function getClaimDumpFileErrorData()
{
$file_id = $this->request->getGet('file_id');
$file = $this->claimDumpFileModel->where('id', $file_id)->first();
if (!isset($file)) {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'No data found'], 200);
} else {
return $this->respond(['status' => true, 'code' => 200, 'data' => $file['reason']], 200);
}
}
public function getClaimDumpExcelFileErrors($file_id)
{
// $file_id = $this->request->getGet('file_id');
$ticketServiceController = new TicketServiceController();
// Render views and capture output
$result = $ticketServiceController->getClaimExcelErrorData($file_id) ?? [];
// dd($result);
if ($result != 0) {
$result['file_id'] = $file_id;
echo view('excel_errors', $result);
} else if ($result == 0) {
$data['message'] = 'File Not Found Physically';
return view('errors/404', $data);
} else {
echo view('errors/html/production');
}
}
public function downloadClaimDumpFile($file_id)
{
// $actionType = $this->request->getGet();
$file_data = $this->claimDumpFileModel->where('id', $file_id)->first();
if (empty($file_data)) {
$data['message'] = 'File record not found';
return view('errors/404', $data);
}
$fileName = $file_data['file_name'];
try {
$download = $this->downloadFileFromStorage(WRITEPATH . 'uploads/claim_dump_excel', $fileName);
if ($download !== null) {
return $download;
}
$data['message'] = 'The Physical File Not Found';
return view('errors/404', $data);
} catch (\Exception $e) {
// Handle any exceptions
$errorMessage = $e->getMessage();
$this->myLogger->logme('error', $errorMessage);
$data['message'] = 'The Physical File Not Found';
return view('errors/404', $data);
}
}
/**
* Soft-delete a TPA claim dump upload: dump rows + tickets created by that file_id.
*/
public function truncateClaimDumpFile()
{
$fileId = (int) ($this->request->getGet('file_id') ?? $this->request->getPost('file_id') ?? 0);
log_message('error', '[CLAIM_DUMP][CTRL_TRUNCATE_START] file_id=' . $fileId);
if ($fileId <= 0) {
log_message('error', '[CLAIM_DUMP][CTRL_TRUNCATE_INVALID] file_id=' . $fileId);
return $this->respond(['status' => false, 'code' => 400, 'message' => 'file_id is required'], 200);
}
$fileData = $this->claimDumpFileModel->where('id', $fileId)->where('is_active', 1)->first();
if (empty($fileData)) {
log_message('error', '[CLAIM_DUMP][CTRL_TRUNCATE_NOT_FOUND] file_id=' . $fileId);
return $this->respond(['status' => false, 'code' => 404, 'message' => 'File not found or already truncated'], 200);
}
$tpaId = (int) ($fileData['tpa_id'] ?? 0);
if ($tpaId <= 0) {
log_message('error', '[CLAIM_DUMP][CTRL_TRUNCATE_NO_TPA] file_id=' . $fileId);
return $this->respond(['status' => false, 'code' => 400, 'message' => 'Truncate is only supported for TPA claim dumps'], 200);
}
try {
$handler = \App\Libraries\TpaClaimsImportFactory::make($tpaId);
$result = $handler->softTruncateClaimDump($fileId);
log_message(
!empty($result['status']) ? 'info' : 'error',
'[CLAIM_DUMP][CTRL_TRUNCATE_DONE] file_id=' . $fileId
. ' status=' . (!empty($result['status']) ? 'true' : 'false')
. ' message=' . ($result['message'] ?? '')
);
return $this->respond([
'status' => !empty($result['status']),
'code' => !empty($result['status']) ? 200 : 400,
'message' => $result['message'] ?? 'Truncate failed',
'data' => $result,
], 200);
} catch (\Throwable $th) {
$this->myLogger->logme('error', 'truncateClaimDumpFile: ' . $th->getMessage());
log_message('error', '[CLAIM_DUMP][CTRL_TRUNCATE_EXCEPTION] file_id=' . $fileId . ' error=' . $th->getMessage());
return $this->respond([
'status' => false,
'code' => 500,
'message' => 'Truncate failed: ' . $th->getMessage(),
], 200);
}
}
/**
* List dump rows for a file where ticket_id is still NULL (not moved to ticket_master).
*/
public function getClaimDumpPendingRows()
{
$fileId = (int) ($this->request->getGet('file_id') ?? $this->request->getPost('file_id') ?? 0);
if ($fileId <= 0) {
return $this->respond(['status' => false, 'code' => 400, 'message' => 'file_id is required'], 200);
}
$fileData = $this->claimDumpFileModel->where('id', $fileId)->where('is_active', 1)->first();
if (empty($fileData)) {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'File not found'], 200);
}
$tpaId = (int) ($fileData['tpa_id'] ?? 0);
$tableMap = $this->getTpaDumpTableMap();
$tpaTable = $tableMap[$tpaId] ?? null;
if ($tpaTable === null) {
return $this->respond([
'status' => false,
'code' => 400,
'message' => 'Pending dump view is only supported for TPA claim dumps',
], 200);
}
$displayMap = $this->getPendingDumpDisplayColumns($tpaId);
$selectCols = array_values(array_unique(array_merge(['id'], array_keys($displayMap))));
$db = db_connect();
if (!$db->tableExists($tpaTable)) {
return $this->respond(['status' => false, 'code' => 400, 'message' => 'Dump table not found'], 200);
}
// Only select columns that exist on the table.
$existingCols = array_column($db->query('SHOW COLUMNS FROM `' . $tpaTable . '`')->getResultArray(), 'Field');
$selectCols = array_values(array_intersect($selectCols, $existingCols));
if ($selectCols === []) {
$selectCols = ['id'];
}
$rows = $db->table($tpaTable)
->select(implode(', ', $selectCols))
->where('file_id', $fileId)
->where('is_active', 1)
->where('ticket_id IS NULL', null, false)
->orderBy('id', 'ASC')
->limit(500)
->get()
->getResultArray();
$headers = [];
foreach ($selectCols as $col) {
$headers[] = [
'key' => $col,
'label' => $displayMap[$col] ?? $col,
];
}
return $this->respond([
'status' => true,
'code' => 200,
'message' => 'Pending dump rows loaded',
'data' => [
'file_id' => $fileId,
'file_name' => $fileData['file_name'] ?? '',
'tpa_id' => $tpaId,
'count' => count($rows),
'headers' => $headers,
'rows' => $rows,
],
], 200);
}
/**
* Display columns for pending dump modal (db_column => label).
*
* @return array<string, string>
*/
private function getPendingDumpDisplayColumns(int $tpaId): array
{
$byTpa = [
(int) env('ICICI_PRIMARY_KEY_CONSTANT') => [
'id' => 'Dump ID',
'employee_member_id' => 'Emp Code',
'main_member_name' => 'Employee Name',
'insured_name' => 'Insured Name',
'uhid' => 'UHID / TPA No',
'claimed_amount' => 'Claim Amount',
'doa' => 'DOA',
'updated_status' => 'Status',
'relation' => 'Relation',
'master_reject_reason' => 'Reject Reason',
],
(int) env('ABHI_PRIMARY_KEY_CONSTANT') => [
'id' => 'Dump ID',
'member_code' => 'Emp Code',
'proposer_name' => 'Employee Name',
'patient_name' => 'Insured Name',
'healthcard_id' => 'UHID / TPA No',
'claimed_amount' => 'Claim Amount',
'doa' => 'DOA',
'claim_status' => 'Status',
'relation' => 'Relation',
'master_reject_reason' => 'Reject Reason',
],
(int) env('MEDI_ASSIST_PRIMARY_KEY_CONSTANT') => [
'id' => 'Dump ID',
'pribenef_employee_code' => 'Emp Code',
'pribenef_name' => 'Employee Name',
'benef_name' => 'Insured Name',
'event_id' => 'UHID / TPA No',
'claim_amount' => 'Claim Amount',
'date_of_admission' => 'DOA',
'claim_status' => 'Status',
'benef_relation' => 'Relation',
'master_reject_reason' => 'Reject Reason',
],
(int) env('FHPL_PRIMARY_KEY_CONSTANT') => [
'id' => 'Dump ID',
'employee_id' => 'Emp Code',
'main_member_name' => 'Employee Name',
'member_name' => 'Insured Name',
'uhid_no' => 'UHID / TPA No',
'claim_amount' => 'Claim Amount',
'admission_date' => 'DOA',
'current_claim_status' => 'Status',
'relationship' => 'Relation',
'master_reject_reason' => 'Reject Reason',
],
(int) env('R_CARE_PRIMARY_KEY_CONSTANT') => [
'id' => 'Dump ID',
'employee_member_id' => 'Emp Code',
'insured_name' => 'Employee Name',
'patient_name' => 'Insured Name',
'uhid' => 'UHID / TPA No',
'claimed_amount' => 'Claim Amount',
'doa_opd_treatment_from' => 'DOA',
'final_status' => 'Status',
'relation' => 'Relation',
'master_reject_reason' => 'Reject Reason',
],
(int) env('VIDAL_PRIMARY_KEY_CONSTANT') => [
'id' => 'Dump ID',
'employee_number' => 'Emp Code',
'primary_policy_holder_name' => 'Employee Name',
'patient_name' => 'Insured Name',
'primary_policy_holder_card_id' => 'UHID / TPA No',
'claim_amount' => 'Claim Amount',
'date_of_admission' => 'DOA',
'claim_status' => 'Status',
'relation' => 'Relation',
'master_reject_reason' => 'Reject Reason',
],
];
return $byTpa[$tpaId] ?? [
'id' => 'Dump ID',
'master_reject_reason' => 'Reject Reason',
];
}
/**
* Re-run Job 2 for dump rows that never got a ticket_master link (ticket_id IS NULL).
*/
public function reprocessClaimDumpPending()
{
$fileId = (int) ($this->request->getGet('file_id') ?? $this->request->getPost('file_id') ?? 0);
log_message('error', '[CLAIM_DUMP][CTRL_REPROCESS_PENDING_START] file_id=' . $fileId);
if ($fileId <= 0) {
return $this->respond(['status' => false, 'code' => 400, 'message' => 'file_id is required'], 200);
}
$fileData = $this->claimDumpFileModel->where('id', $fileId)->where('is_active', 1)->first();
if (empty($fileData)) {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'File not found'], 200);
}
if (($fileData['status'] ?? '') === 'processing') {
return $this->respond([
'status' => false,
'code' => 400,
'message' => 'Cannot reprocess while import is processing',
], 200);
}
$tpaId = (int) ($fileData['tpa_id'] ?? 0);
if ($tpaId <= 0) {
return $this->respond([
'status' => false,
'code' => 400,
'message' => 'Reprocess is only supported for TPA claim dumps',
], 200);
}
$tableMap = $this->getTpaDumpTableMap();
$tpaTable = $tableMap[$tpaId] ?? null;
if ($tpaTable === null) {
return $this->respond(['status' => false, 'code' => 400, 'message' => 'Unsupported TPA'], 200);
}
try {
$db = db_connect();
$pendingBefore = (int) $db->table($tpaTable)
->where('file_id', $fileId)
->where('is_active', 1)
->where('ticket_id IS NULL', null, false)
->countAllResults();
if ($pendingBefore <= 0) {
return $this->respond([
'status' => true,
'code' => 200,
'message' => 'No pending dump rows to process',
'data' => ['pending_before' => 0],
], 200);
}
// Allow previously rejected unlinked rows to be tried again.
$db->table($tpaTable)
->where('file_id', $fileId)
->where('is_active', 1)
->where('ticket_id IS NULL', null, false)
->where('master_reject_reason IS NOT NULL', null, false)
->set(['master_reject_reason' => null])
->update();
$handler = \App\Libraries\TpaClaimsImportFactory::make($tpaId);
$result = $handler->runTicketMasterInsert(['file_id' => $fileId]);
$pendingAfter = (int) $db->table($tpaTable)
->where('file_id', $fileId)
->where('is_active', 1)
->where('ticket_id IS NULL', null, false)
->countAllResults();
if (!empty($result['status'])) {
$this->claimDumpFileModel->update($fileId, [
'status' => 'success',
'reason' => null,
]);
}
log_message(
'error',
'[CLAIM_DUMP][CTRL_REPROCESS_PENDING_DONE] file_id=' . $fileId
. ' pending_before=' . $pendingBefore
. ' pending_after=' . $pendingAfter
. ' status=' . (!empty($result['status']) ? 'true' : 'false')
. ' message=' . ($result['message'] ?? '')
);
$moved = max(0, $pendingBefore - $pendingAfter);
$message = !empty($result['status'])
? "Processed pending dump rows. Moved {$moved} of {$pendingBefore} to ticket master."
: ($result['message'] ?? 'Reprocess failed');
if (!empty($result['status']) && $pendingAfter > 0) {
$message .= " {$pendingAfter} row(s) still pending (e.g. employee not found).";
}
return $this->respond([
'status' => !empty($result['status']),
'code' => !empty($result['status']) ? 200 : 400,
'message' => $message,
'data' => [
'pending_before' => $pendingBefore,
'pending_after' => $pendingAfter,
'moved' => $moved,
'job2' => $result,
],
], 200);
} catch (\Throwable $th) {
$this->myLogger->logme('error', 'reprocessClaimDumpPending: ' . $th->getMessage());
log_message('error', '[CLAIM_DUMP][CTRL_REPROCESS_PENDING_EXCEPTION] file_id=' . $fileId . ' error=' . $th->getMessage());
return $this->respond([
'status' => false,
'code' => 500,
'message' => 'Reprocess failed: ' . $th->getMessage(),
], 200);
}
}
/**
* @return array<int, string>
*/
private function getTpaDumpTableMap(): array
{
return [
(int) env('VIDAL_PRIMARY_KEY_CONSTANT') => 'claims_dump_vidal',
(int) env('ABHI_PRIMARY_KEY_CONSTANT') => 'claims_dump_abhi',
(int) env('MEDI_ASSIST_PRIMARY_KEY_CONSTANT') => 'claims_dump_medi_assist',
(int) env('FHPL_PRIMARY_KEY_CONSTANT') => 'claims_dump_fhpl',
(int) env('R_CARE_PRIMARY_KEY_CONSTANT') => 'claims_dump_reliance',
(int) env('ICICI_PRIMARY_KEY_CONSTANT') => 'claims_dump_icici',
];
}
/**
* Attach pending dump row counts (ticket_id IS NULL) for list UI.
*
* @param list<array<string, mixed>> $files
* @return list<array<string, mixed>>
*/
private function attachPendingDumpTicketCounts(array $files): array
{
if ($files === []) {
return $files;
}
$tableMap = $this->getTpaDumpTableMap();
$byTpa = [];
foreach ($files as $file) {
$tpaId = (int) ($file['tpa_id'] ?? 0);
$fileId = (int) ($file['file_id'] ?? 0);
if ($tpaId > 0 && $fileId > 0 && isset($tableMap[$tpaId])) {
$byTpa[$tpaId][] = $fileId;
}
}
$counts = [];
$db = db_connect();
foreach ($byTpa as $tpaId => $fileIds) {
$fileIds = array_values(array_unique($fileIds));
if ($fileIds === []) {
continue;
}
$table = $tableMap[$tpaId];
if (!$db->tableExists($table)) {
continue;
}
$rows = $db->table($table)
->select('file_id, COUNT(*) AS pending_count', false)
->where('is_active', 1)
->where('ticket_id IS NULL', null, false)
->whereIn('file_id', $fileIds)
->groupBy('file_id')
->get()
->getResultArray();
foreach ($rows as $row) {
$counts[(int) $row['file_id']] = (int) $row['pending_count'];
}
}
foreach ($files as &$file) {
$fileId = (int) ($file['file_id'] ?? 0);
$file['pending_ticket_count'] = $counts[$fileId] ?? 0;
}
unset($file);
return $files;
}
// -------- END CLAIM DUMP UPLOAD ----------------------------------------------------------------------------------------------
public function saveIRDocsJson()
{
// -----------------------------------------------------
// 1) GET INPUT
// -----------------------------------------------------
$request_data = $this->request->getPost();
$data = sanitizeInputArrayAdvanced($request_data);
$ticket_id = $data['ticket_id'] ?? '';
$required_docs = $data['required_docs'] ?? '';
// -----------------------------------------------------
// 2) BASIC VALIDATION (CI4)
// -----------------------------------------------------
$rules = [
'ticket_id' => [
'label' => 'Ticket ID',
'rules' => 'required|numeric',
'errors' => [
'required' => 'System could not identify the Number.',
'numeric' => 'Invalid format.'
]
],
'required_docs' => [
'label' => 'Required Documents',
'rules' => 'required',
'errors' => [
'required' => 'Document data is required'
]
]
];
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
// -----------------------------------------------------
// 3) VALIDATE JSON FORMAT
// -----------------------------------------------------
$docsArray = json_decode($required_docs, true);
if (json_last_error() !== JSON_ERROR_NONE) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => [
'required_docs' => 'Invalid JSON format'
]
]);
}
// -----------------------------------------------------
// 4) VALIDATE JSON STRUCTURE
// -----------------------------------------------------
if (!isset($docsArray['docs']) || !is_array($docsArray['docs'])) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => [
'required_docs' => 'Invalid document structure'
]
]);
}
// -----------------------------------------------------
// 5) VALIDATE EACH DOCUMENT NAME
// -----------------------------------------------------
foreach ($docsArray['docs'] as $index => $doc) {
// Check document_name exists
if (!isset($doc['document_name'])) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'code' => 400,
'message' => 'Input validation failed',
'errors' => [
'required_docs' =>
"Document name missing at row " . ($index + 1)
]
]);
}
// Same charset as claim upload `docs_name.*` / client `ticketdocname`
if (!preg_match('/^[a-zA-Z0-9_\- ]+$/', $doc['document_name'])) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'code' => 400,
'message' => 'Input validation failed',
'errors' => [
'required_docs' =>
"Document Name can only contain letters, numbers, hyphens, and underscores (row " . ($index + 1) . ")"
]
]);
}
// Check document_received exists
if (!array_key_exists('document_received', $doc)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'code' => 400,
'message' => 'Input validation failed',
'errors' => [
'required_docs' =>
"document_received key missing at row " . ($index + 1)
]
]);
}
}
// -----------------------------------------------------
// 6) EXTRA SAFETY CHECKS
// -----------------------------------------------------
if (empty($ticket_id) || empty($required_docs)) {
return $this->respond([
'status' => false,
'code' => 404,
'message' => 'Failed to save Docs'
], 200);
}
// -----------------------------------------------------
// 7) UPDATE DATABASE
// -----------------------------------------------------
db_connect()->query(
"UPDATE ticket_master SET required_docs = ? WHERE id = ?",
[$required_docs, $ticket_id]
);
// -----------------------------------------------------
// 8) RETURN UPDATED DATA
// -----------------------------------------------------
$saved = $this->ticketMasterModel
->select('required_docs')
->where('id', $ticket_id)
->first();
$savedDocs = json_decode($saved['required_docs'] ?? '{}', true) ?? [];
return $this->respond([
'status' => true,
'code' => 200,
'message' => 'IR docs saved successfully',
'data' => $savedDocs
], 200);
}
public function saveIRDocsJson_old()
{
$request_data = $this->request->getPost();
$data = sanitizeInputArrayAdvanced($request_data);
$ticket_id = $data['ticket_id'];
$required_docs = $data['required_docs'];
$rules = [
'ticket_id' => [
'label' => 'Ticket ID',
'rules' => 'required|numeric',
'errors' => [
'required' => 'System could not identify the Number.',
'numeric' => 'Invalid format.'
]
],
'required_docs' => [
'label' => 'Required Documents',
'rules' => 'required|regex_match[/^[a-zA-Z0-9_\- ]+$/]',
'errors' => [
'required' => 'Document Name is required',
'regex_match' => 'Document Name can only contain letters, numbers, hyphens, and underscores'
]
]
];
if (!$this->validate($rules)) {
return $this->response->setStatusCode(400)->setJSON([
'status' => false,
'message' => 'Input validation failed',
'code' => 400,
'errors' => $this->validator->getErrors()
]);
}
if(empty($ticket_id)){
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to save Docs'], 200);
}
if(empty($required_docs)){
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to save Docs'], 200);
}
db_connect()->query(
"UPDATE ticket_master SET required_docs = ? WHERE id = ?",
[$required_docs, $ticket_id]
);
$required_docs = $this->ticketMasterModel->select('required_docs')->where('id', $ticket_id)->first();
$required_docs = json_decode($required_docs['required_docs'] ?? '{}', true) ?? [];
return $this->respond(['status' => true, 'code' => 200, 'message' => 'IR docs saved successfully', 'data' => $required_docs], 200);
}
// -------- CLAIM MIS UPLOAD ----------------------------------------------------------------------------------------------
public function claimMisFileList()
{
$data['tab_name'] = "Claim MIS Upload";
$data['page_name'] = "Cliam MIS Files";
$data['claim_mis_file_list'] = $this->claimmisFileModel
->select('claims_mis_files.*, user_profiles.first_name as user_name')
->join('user_profiles', 'claims_mis_files.created_by = user_profiles.id')
->where('claims_mis_files.is_active', 1)
->orderBy('claims_mis_files.id', 'desc')
->findAll();
$data['tpa_list'] = $this->TPAModel->where('is_active', 1)->findAll();
return $this->loadLayout('claim_mis_file_list', $data);
}
public function uploadClaimMisFile()
{
$filename = '';
$fileSize = '';
//validate uploaded file
$validated = $this->validate([
'file' => [
'uploaded[file]',
'mime_in[file,application/vnd.ms-excel,application/vnd.openxmlformats-officedocument.spreadsheetml.sheet,application/vnd.oasis.opendocument.spreadsheet]',
'max_size[file,16384]',
],
]);
if ($validated)
{
$file = $this->request->getFile('file');
if (!$file) {
$this->myLogger->logme("error", 'File not found');
return $this->respond(['status' => false, 'code' => 400, 'message' => 'File not found'], 400);
}
$filename = storage_file_Upload($file, WRITEPATH . 'uploads/claims_mis/', UPLOAD_EXT_EXCEL);
if ($filename !== '') {
$this->myLogger->logme("error", 'File move successful');
$request_data = $this->request->getPost();
$data = sanitizeInputArrayAdvanced($request_data);
if(isset($data['from_date']) && !empty($data['from_date'])){
$data['from_date'] = change_date_format($data['from_date'], 'd/m/Y', 'Y-m-d');
}
if(isset($data['to_date']) && !empty($data['to_date'])){
$data['to_date'] = change_date_format($data['to_date'], 'd/m/Y', 'Y-m-d');
}
$data['file_name'] = $filename;
$response = $this->claimmisFileModel->insert($data);
if($response){
return $this->respond(['status'=>true, 'code'=>200, 'message'=>'MIS file uploaded successfully'], 200);
}else{
return $this->respond(['status'=>true, 'code'=>500, 'message'=>'Failed to upload'], 200);
}
} else {
$this->myLogger->logme("error", 'File move failed');
return $this->respond(['status' => false, 'code' => 500, 'message' => 'File move failed'], 500);
}
} else {
$this->myLogger->logme("error", 'Upload failed Invalid file');
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Invalid file'], 404);
}
/*** OLD CODE KEEP it Safe
$file = $this->request->getFile('file');
$data = $this->request->getPost();
if(isset($data['from_date']) && !empty($data['from_date'])){
$data['from_date'] = change_date_format($data['from_date'], 'd/m/Y', 'Y-m-d');
}
if(isset($data['to_date']) && !empty($data['to_date'])){
$data['to_date'] = change_date_format($data['to_date'], 'd/m/Y', 'Y-m-d');
}
$file_path = WRITEPATH.'uploads/claims_mis';
$file_name = file_Upload_for_lead($file, $file_path, UPLOAD_EXT_EXCEL);
if(!empty($file_name)){
$data['file_name'] = $file_name;
}
$response = $this->claimmisFileModel->insert($data);
if($response){
return $this->respond(['status'=>true, 'code'=>200, 'message'=>'MIS file uploaded successfully'], 200);
}else{
return $this->respond(['status'=>true, 'code'=>500, 'message'=>'Failed to upload'], 200);
}
****/
}
public function downloadClaimMisFile()
{
try {
$file_id = $this->request->getGet('id');
// Find record
$record = $this->claimmisFileModel->where('id', $file_id)->first();
// dd($record);
if (!$record) {
$data['message'] = 'File record not found';
return view('errors/404', $data);
}
$download = $this->downloadFileFromStorage(WRITEPATH . 'uploads/claims_mis', $record['file_name']);
if ($download === null) {
$data['message'] = 'The Physical File Not Found';
return view('errors/404', $data);
}
return $download;
} catch (\Exception $e) {
// return $this->failServerError($e->getMessage());
$this->myLogger->logme('error', 'Error occoured in downloadClaimMisFile : ' . $e->getMessage());
$data['message'] = 'File record not found';
return view('errors/404', $data);
}
}
private function resolveClaimFileDiskName(array $fileRecord): string
{
$url = (string) ($fileRecord['url'] ?? '');
if ($url !== '') {
return basename($url);
}
return basename((string) ($fileRecord['file_name'] ?? ''));
}
/**
* Download helper for phased local->S3 migration.
* Returns null when file is unavailable in both local and S3.
*/
private function downloadFileFromStorage(string $uploadPath, string $fileName)
{
$storage = \Config\Services::getFileStorageService();
$result = $storage->download($uploadPath, $fileName);
if (!($result['success'] ?? false)) {
return null;
}
if (!empty($result['path']) && is_file($result['path'])) {
return $this->response->download($result['path'], null)->setFileName($fileName);
}
if (!empty($result['content'])) {
return $this->response->download($fileName, $result['content'])->setFileName($fileName);
}
return null;
}
}
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