Details
Ticket ID
= $master[0]['thz_id'];?>
Name
= $master[0]['name'];?>
Mobile
= $master[0]['mobile'];?>
Policy Number
= (!empty($master[0]['policy_no']) && strtolower($master[0]['policy_no']) !== 'null') ? '
' .$master[0]['policy_no'].'
' : 'N/A'; ?>
Assigned To
= $master[0]['assignee_name'];?>
Status
= (!empty($master[0]['status']) && strtolower($master[0]['status']) !== 'null') ? '
' .$master[0]['status'].'
' : 'N/A'; ?>
Ticket Type
= $master[0]['ticket_type'];?>
Subject
= $master[0]['subject'];?>
Message
= $master[0]['message'];?>
Related Tickets
View
Conversation
$conv): ?>
= $conv['notes'] ?>
= $conv['notes_type'] ?>
= $conv['name'] ?>
= date("j F Y h:i A", strtotime($conv['created_at'])) ?>
No Data Found
0/1500
Update
×
Ticket Type
*
Select Ticket Type
= esc($t['name']) ?>
Status
Select Status
Open
In Progress
Resolved
Closed
Assign To
Select Assign To
= $a['emp_code'] ?> - = $a['first_name'] ?> = $a['last_name'] ?>
Related Tickets
×
$rt): ?>
= $rt['subject'] ? $rt['subject'] : " "; ?>
Status:
No Data Found
Policy Terms
×
No Data Found
Status History
×