<?php

namespace App\Models;

use CodeIgniter\Model;

class ThzMasterNotesModel extends Model
{
    protected $table            = 'thz_master_notes';
    protected $primaryKey       = 'id';
    protected $useAutoIncrement = true;
    protected $returnType       = 'array';
    protected $useSoftDeletes   = false;
    protected $protectFields    = true;
    protected $allowedFields    = ['thz_id','notes','notes_by','created_by','created_at','notes_type'];

    protected bool $allowEmptyInserts = false;

    // Dates
    protected $useTimestamps = false;
    protected $dateFormat    = 'datetime';
    protected $createdField  = 'created_at';
    protected $updatedField  = 'updated_at';
    protected $deletedField  = 'deleted_at';

    // Validation
    protected $validationRules      = [];
    protected $validationMessages   = [];
    protected $skipValidation       = false;
    protected $cleanValidationRules = true;

    // Callbacks
    protected $allowCallbacks = true;
    protected $beforeInsert   = [];
    protected $afterInsert    = [];
    protected $beforeUpdate   = [];
    protected $afterUpdate    = [];
    protected $beforeFind     = [];
    protected $afterFind      = [];
    protected $beforeDelete   = [];
    protected $afterDelete    = [];

    public function ticketConversationLists($thz_id){


        if(empty($thz_id)){
            return false;
        }


        $sql = "SELECT
                    thz_master.*,
                    thz_master_notes.id,
                    thz_master_notes.thz_id,
                    thz_master_notes.notes,
                    thz_master_notes.notes_by,
                    thz_master_notes.created_by,
                    thz_master_notes.created_at
                FROM
                    thz_master_notes

                Join thz_master ON thz_master.thz_id = :thz_id:
                
                WHERE
                    thz_master_notes.thz_id = :thz_id: 
                ORDER BY
                    thz_master_notes.created_at DESC
                ";

        $binds = ["thz_id" => $thz_id ];

        $result = $this->db->query($sql,$binds)->getResultArray() ;

        return $result;

    }

    public function ticketConversationList($thz_id , $ticketType)
    {
        $ticketTypeFilter = "";

        if ($ticketType == 'External') {
            //user only see his message
            $ticketTypeFilter = "AND thz_master_notes.notes_type = 'External' ";
        } elseif ($ticketType == 'Internal') {
            // internal team needs to see both the tickets
            $ticketTypeFilter = "AND ( thz_master_notes.notes_type = 'External' OR thz_master_notes.notes_type = 'Internal' ) ";
        }


        $notes_sql = "SELECT 
                            thz_master_notes.*,
                            CASE 
                                WHEN LOWER(thz_master_notes.notes_by) = 'staff' 
                                    THEN CONCAT(user_profiles.first_name, ' ', user_profiles.last_name)
                                WHEN LOWER(thz_master_notes.notes_by) = 'user' 
                                    THEN thz_master.name
                                ELSE thz_master_notes.notes_by
                            END AS name
                    FROM thz_master_notes
                    LEFT JOIN user_profiles 
                            ON user_profiles.id = thz_master_notes.created_by 
                        AND LOWER(thz_master_notes.notes_by) = 'staff'
                    LEFT JOIN thz_master 
                            ON thz_master.thz_id = thz_master_notes.thz_id 
                        AND LOWER(thz_master_notes.notes_by) = 'user'
                    WHERE thz_master_notes.thz_id = '. (int)$thz_id .'
                    $ticketTypeFilter
                    ORDER BY thz_master_notes.created_at ASC";

        $result = $this->db->query($notes_sql)->getResultArray();

        return $result;
    }


}