Merge branch 'dev' of bitbucket.org:jubilian/nhance into dev

app/Config/Routes.php

@@ -412,6 +412,7 @@ $routes->get('cli/sendZeptoMail', 'MasterController::testZeptoSMTP');
 
 $routes->cli('cli/processjob', 'JobWorker::processJob');
 $routes->cli('cli/processjobs', 'JobWorker::processJobs');
+$routes->cli('cli/sendMailWithAutoQuery','TicketController::sendMailWithAutoQuery');
 
 $routes->get("processjob", "JobWorker::processJob");
 $routes->cli('cli/new_gmail_token', 'MasterController::generateNewGmailAPIToken');

app/Controllers/Chatbot/EcardDownloadConversation.php

@@ -51,7 +51,7 @@ class EcardDownloadConversation extends Conversation
                     $link = base_url().'/download-e-card/' . explode('#',$answer->getValue())[1].'/1';
                     $this->say('Click here to downlad: <a href="'.$link.'" target="_blank">Ecard</a>');
 
-                    $this->bot->startConversation(new EcardDownloadConversation()); // ✅ Restart the 
+                    $this->bot->startConversation(new doYouWantToContinueConversation()); // ✅ Restart the 
 
                     break;
                 

app/Controllers/Chatbot/MainMenuConversation.php

@@ -2,6 +2,7 @@
 
 namespace App\Controllers\Chatbot;
 
+use App\Helpers\ChatbotHelper;
 use BotMan\BotMan\Messages\Conversations\Conversation;
 use BotMan\BotMan\Messages\Outgoing\Question;
 use BotMan\BotMan\Messages\Outgoing\Actions\Button;
@@ -28,24 +29,30 @@ class MainMenuConversation extends Conversation
         $this->bot->ask($question, function ($answer) {
             switch ($answer->getValue()) {
                 case "ecard_download":
-                    $this->say("📄 Ecard Download Menu:");
-                    $this->bot->startConversation(new EcardDownloadConversation());
+
+                    $message = ChatbotHelper::get_payload_data();
+                    $this->say($message);
+                    // $this->say("📄 Ecard Download Menu:");
+                    // $this->bot->startConversation(new EcardDownloadConversation());
                     break;
                 case "network_hospital":
-                    $this->say("🏥 Network Hospital Menu:");
+                    $this->say("🏥 Network Hospital Menu:");log_message('error','Network Hospital clicked');
                     $this->bot->startConversation(new NetworkHospitalConversation());
                     break;
                 case "reimbursement_claim":
-                    $this->say("Reimbursement Claim Process selected. (Dummy Response)");
+                    // $this->say("Reimbursement Claim Process selected. (Dummy Response)");
+                    $this->bot->startConversation(new ReimbursementClaimProcessConversation());
                     break;
                 case "reimbursement_status":
                     $this->say("Reimbursement Claim Status selected. (Dummy Response)");
+                    $this->bot->startConversation(new ReimbursementClaimStatusConversation());
+
                     break;
                 case "new_policy":
-                    $this->say("New Policy selected. (Dummy Response)");
+                    $this->bot->startConversation(new policyConversation());
                     break;
                 case "renew_policy":
-                    $this->say("Renew Policy selected. (Dummy Response)");
+                    $this->bot->startConversation(new policyConversation());
                     break;
                 default:
                     $this->say("Invalid selection. Please choose an option.");
@@ -54,4 +61,5 @@ class MainMenuConversation extends Conversation
             }
         });
     }
+
 }

app/Controllers/Chatbot/NetworkHospitalConversation.php

@@ -7,8 +7,12 @@ use BotMan\BotMan\Messages\Conversations\Conversation;
 use BotMan\BotMan\Messages\Outgoing\Question;
 use BotMan\BotMan\Messages\Outgoing\Actions\Button;
 
+use App\Helpers\ChatbotHelper;
+
 class NetworkHospitalConversation extends Conversation
 {
+
+
     public function run()
     {
         $this->showHospitalMenu();
@@ -26,10 +30,20 @@ class NetworkHospitalConversation extends Conversation
         $this->bot->ask($question, function ($answer) {
             switch ($answer->getValue()) {
                 case "search_city":
-                    $this->say("Searching by City... (Dummy Response)");
+                    $this->bot->ask("Enter the City Name",function ($response){
+                        // $cityName = $response->getText();
+                        $hospital_link = ChatbotHelper::getHospitalLink();
+                        $this->say("Searching for hospitals in .....");
+
+                        $this->say('<a href="' . $hospital_link['network_hospitals'] . '" target="_blank">Click here for hospital details</a>');
+                        $this->bot->startConversation(new doYouWantToContinueConversation());
+                    });
                     break;
                 case "search_pincode":
-                    $this->say("Searching by Pincode... (Dummy Response)");
+                    $this->bot->ask("Enter the Pincode",function ($response){
+                        $pincode = $response->getText();
+                        $this->say("Searching for hospitals in ".$pincode.'.....');
+                    });                    
                     break;
                 case "go_back":
                     $this->bot->startConversation(new MainMenuConversation());
@@ -41,4 +55,5 @@ class NetworkHospitalConversation extends Conversation
             }
         });
     }
+
 }

app/Controllers/Chatbot/ReimbursementClaimProcessConversation.php

@@ -0,0 +1,47 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+
+class ReimbursementClaimProcessConversation extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->claimProcess();
+    }
+
+    protected function claimProcess()
+    {
+        $question = Question::create("Do you Need Anything Else ?")
+            ->addButtons([
+                Button::create("🔹 Yes I need some more Help")->value("yes"),
+                Button::create("🔹 No, Thank You")->value("no"),
+                // Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "yes":
+
+                        $this->say("Sure, How can I help you ");
+                        $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                case "no":
+                    $this->say("Thank you for your time! If you need anything else, feel free to reach out. Goodbye!");
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->askQuestion();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/ReimbursementClaimStatusConversation.php

@@ -0,0 +1,47 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+
+class ReimbursementClaimStatusConversation extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->claimStatus();
+    }
+
+    protected function claimStatus()
+    {
+        $question = Question::create("Do you Need Anything Else ?")
+            ->addButtons([
+                Button::create("🔹 Yes I need some more Help")->value("yes"),
+                Button::create("🔹 No, Thank You")->value("no"),
+                // Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "yes":
+
+                        $this->say("Sure, How can I help you ");
+                        $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                case "no":
+                    $this->say("Thank you for your time! If you need anything else, feel free to reach out. Goodbye!");
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->askQuestion();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/commonPolicyOptionConversations.php

@@ -0,0 +1,50 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+use App\Helpers\ChatbotHelper;
+
+class commonPolicyOptionConversations extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->policyOptions();
+    }
+
+    protected function policyOptions()
+    {
+        $question = Question::create("Choose Policy Type:")
+            ->addButtons([
+                Button::create("🔹  Upload Vehicle Details")->value("upload_vehicle_details"),
+                Button::create("🔹 Talk to our Service Executive")->value("service_executive"),                
+                Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "upload_vehicle_details":
+                        // $cityName = $response->getText();
+                        $this->bot->startConversation(new vehicleFormConversation());
+                    break;
+                case "service_executive":
+                    $this->bot->startConversation(new serviceExecutiveConversation());
+                    break;
+                case "go_back":
+                    $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->policyOptions();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/doYouWantToContinueConversation.php

@@ -0,0 +1,48 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+use App\Helpers\ChatbotHelper;
+
+class doYouWantToContinueConversation extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->askQuestion();
+    }
+
+    protected function askQuestion()
+    {
+        $question = Question::create("Do you Need Anything Else ?")
+            ->addButtons([
+                Button::create("🔹 Yes I need some more Help")->value("yes"),
+                Button::create("🔹 No, Thank You")->value("no"),
+                // Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "yes":
+
+                        $this->say("Sure, How can I help you ");
+                        $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                case "no":
+                    $this->say("Thank you for your time! If you need anything else, feel free to reach out. Goodbye!");
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->askQuestion();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/fourWheelerOptionsConversations.php

@@ -0,0 +1,50 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+use App\Helpers\ChatbotHelper;
+
+class fourWheelerOptionsConversations extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->show4WOptions();
+    }
+
+    protected function show4WOptions()
+    {
+        $question = Question::create("Choose Policy Type:")
+            ->addButtons([
+                Button::create("🔹  Comprehensive")->value("comp"),
+                Button::create("🔹 Third-Party Only")->value("3p"),                
+                Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "3p":
+                        // $cityName = $response->getText();
+                        $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "comp":
+                    $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "go_back":
+                    $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->showHospitalMenu();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/hospitalPolicyConversation.php

@@ -0,0 +1,49 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+use App\Helpers\ChatbotHelper;
+
+class hospitalPolicyConversation extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->showMediclaimPolicyOptions();
+    }
+
+    protected function showMediclaimPolicyOptions()
+    {
+        $question = Question::create("Choose Policy Type:")
+            ->addButtons([
+                Button::create("🔹 Individual")->value("individual"),                
+                Button::create("🔹  Floater")->value("floater"),
+                Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "individual":
+                        $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "floater":
+                    $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "go_back":
+                    $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->showHospitalMenu();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/medicalClaimOptionConversations.php

@@ -0,0 +1,50 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+use App\Helpers\ChatbotHelper;
+
+class medicalClaimOptionConversations extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->showMediclaimOptions();
+    }
+
+    protected function showMediclaimOptions()
+    {
+        $question = Question::create("Choose Policy Type:")
+            ->addButtons([
+                Button::create("🔹 Individual")->value("individual"),                
+                Button::create("🔹  Floater")->value("floater"),
+                Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "individual":
+                        // $cityName = $response->getText();
+                        $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "floater":
+                    $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "go_back":
+                    $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->showHospitalMenu();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/policyConversation.php

@@ -0,0 +1,55 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+use App\Helpers\ChatbotHelper;
+
+class policyConversation extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->showNewPolicy();
+    }
+
+    protected function showNewPolicy()
+    {
+        $question = Question::create("Choose Policy Type:")
+            ->addButtons([
+                Button::create("🏍️ 2 Wheeler")->value("2_wheeler"),                
+                Button::create("🚗  4 Wheeler")->value("4_wheeler"),
+                Button::create("🩺 Medical Claim")->value("mediclaim"),
+                Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "2_wheeler":
+                        // $cityName = $response->getText();
+                        $this->bot->startConversation(new twoWheelerOptionsConversations());
+                    break;
+                case "4_wheeler":
+                    $this->bot->startConversation(new fourWheelerOptionsConversations());
+                    break;
+                case "mediclaim":
+                    $this->bot->startConversation(new medicalClaimOptionConversations());
+
+                    break;
+                case "go_back":
+                    $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->showHospitalMenu();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/serviceExecutiveConversation.php

@@ -0,0 +1,60 @@
+<?php
+
+namespace App\Controllers\Chatbot;
+
+use App\Helpers\ChatbotHelper;
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+class serviceExecutiveConversation extends Conversation
+{
+    protected $mobile_number;
+
+    public function run()
+    {
+        $this->askServiceExecutive();
+    }
+
+    protected function askServiceExecutive()
+    {
+        $mobile = ChatbotHelper::getPhoneNumber();  // Assuming this fetches the user's phone number
+        $question = Question::create("Is this Your Mobile Number: $mobile")
+            ->addButtons([
+                Button::create("✅  Yes")->value("yes"),
+                Button::create("❌ No")->value("no"),
+                Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "yes":
+                    $this->say("Our executive will call you at the earliest.");
+                    $this->bot->startConversation(new doYouWantToContinueConversation());
+                    break;
+
+                case "no":
+                    $this->ask('Enter Your Mobile Number?', function ($response) {
+                        $this->mobile_number = $response->getText();
+                        $this->bot->userStorage()->save([
+                            'mobile_number' => $this->mobile_number
+                        ]);
+                        // Use 'use' to bring the class context into the closure
+                        $this->say("Our executive will call you at the earliest.");
+                        $this->bot->startConversation(new doYouWantToContinueConversation());
+                    });
+                    break;
+
+                case "go_back":
+                    $this->bot->startConversation(new MainMenuConversation());
+                    break;
+
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->askServiceExecutive();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/twoWheelerOptionsConversations.php

@@ -0,0 +1,50 @@
+<?php
+
+// namespace App\Conversations;
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+use App\Helpers\ChatbotHelper;
+
+class twoWheelerOptionsConversations extends Conversation
+{
+
+
+    public function run()
+    {
+        $this->show2WOptions();
+    }
+
+    protected function show2WOptions()
+    {
+        $question = Question::create("Choose Policy Type:")
+            ->addButtons([
+                Button::create("🔹 Third-Party")->value("3p"),                
+                Button::create("🔹  Comprehensive")->value("comp"),
+                Button::create("◀️ Go Back")->value("go_back"),
+            ]);
+
+        $this->bot->ask($question, function ($answer) {
+            switch ($answer->getValue()) {
+                case "3p":
+                        // $cityName = $response->getText();
+                        $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "comp":
+                    $this->bot->startConversation(new commonPolicyOptionConversations());
+                    break;
+                case "go_back":
+                    $this->bot->startConversation(new MainMenuConversation());
+                    break;
+                default:
+                    $this->say("Invalid selection. Please choose an option.");
+                    $this->showHospitalMenu();
+                    break;
+            }
+        });
+    }
+
+}

app/Controllers/Chatbot/vehicleFormConversation.php

@@ -0,0 +1,83 @@
+<?php
+
+namespace App\Controllers\Chatbot;
+
+use BotMan\BotMan\Messages\Conversations\Conversation;
+use BotMan\BotMan\Messages\Outgoing\Question;
+use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+
+class vehicleFormConversation extends Conversation
+{
+    protected $vehicleName;
+    protected $vehicleYOM;
+    protected $vehicleEngineNo;
+    protected $vehicleInvoiceNo;
+
+    public function run()
+    {
+        $this->askVehicleName();
+    }
+
+    protected function askVehicleName()
+    {
+        $this->ask('Enter Vehicle Name ?', function ($response) {
+            $this->vehicleName = $response->getText();
+            if (empty($this->vehicleName)) {
+                $this->say('Vehicle Name Cannot be Empty');
+                return $this->askVehicleName();  // Re-ask if empty
+            }
+            $this->askVehicleYOM();  // Ask next question
+        });
+    }
+
+    protected function askVehicleYOM()
+    {
+        $this->ask('Enter Vehicle Year of Manufacture ?', function ($response) {
+            $this->vehicleYOM = $response->getText();
+            if (empty($this->vehicleYOM)) {
+                $this->say('Vehicle Year of Manufacture Cannot be Empty');
+                return $this->askVehicleYOM();  // Re-ask if empty
+            }
+            $this->askVehicleEngineNo();  // Ask next question
+        });
+    }
+
+    protected function askVehicleEngineNo()
+    {
+        $this->ask('Enter Vehicle Engine Number ?', function ($response) {
+            $this->vehicleEngineNo = $response->getText();
+            if (empty($this->vehicleEngineNo)) {
+                $this->say('Vehicle Engine Number Cannot be Empty');
+                return $this->askVehicleEngineNo();  // Re-ask if empty
+            }
+            $this->askVehicleInvoiceNo();  // Ask next question
+        });
+    }
+
+    protected function askVehicleInvoiceNo()
+    {
+        $this->ask('Enter Vehicle Invoice Number ?', function ($response) {
+            $this->vehicleInvoiceNo = $response->getText();
+            if (empty($this->vehicleInvoiceNo)) {
+                $this->say('Vehicle Invoice Number Cannot be Empty');
+                return $this->askVehicleInvoiceNo();  // Re-ask if empty
+            }
+            $this->storeVehicleData();  // Proceed to store the data
+        });
+    }
+
+    protected function storeVehicleData()
+    {
+        // Save all collected data to user storage
+        $this->bot->userStorage()->save([
+            'vehicle_name' => $this->vehicleName,
+            'vehicle_yom' => $this->vehicleYOM,
+            'vehicle_engine_no' => $this->vehicleEngineNo,
+            'vehicle_invoice_no' => $this->vehicleInvoiceNo
+        ]);
+
+        $this->say('Vehicle Information Saved!');
+        $this->bot->startConversation(new doYouWantToContinueConversation());
+
+    }
+}

app/Controllers/ChatbotControllerNew.php

@@ -54,10 +54,12 @@ class ChatbotControllerNew extends BaseController
     {
         // Start the Main Menu when user says "hi" or "start"
         $this->botman->hears('start|hi|hello', function (BotMan $bot) {
-            $bot->reply('How how can i assit?');
+            $bot->reply('Hi how can i assit?');
             $bot->startConversation(new MainMenuConversation());
         });
 
+        
+
         // $this->botman->hears('main_menu', function (BotMan $bot) {
         //  BotService::sendMainOptions($bot);
         // });

app/Controllers/TicketController.php

@@ -109,6 +109,7 @@ class TicketController extends BaseController
             '((CLAIM_NO))' => 'claim_number',
             '((RELATIONSHIP))' => 'relationship',
             '((POLICY_TYPE))' => 'policy_type',
+            '((AUTO_QUERY_CONTENT))' => 'auto_query_content',
         ];
 
         $this->ticketMasterModel = new TicketMasterModel();
@@ -145,9 +146,9 @@ class TicketController extends BaseController
         if ($action == 1) {
             $data = $this->ticketMasterModel
                 ->select('ticket_master.id, ticket_claim_status.claim_status as status, 
-            ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
-            insurers.name as insurer_name, clients.client_name,
-            DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
+                ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
+                insurers.name as insurer_name, clients.client_name,ticket_master.insured_name,clients.short_name,
+                DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
                 ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
                 ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
                 ->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
@@ -169,9 +170,9 @@ class TicketController extends BaseController
             // print_rr($where);
             $data = $this->ticketMasterModel
                 ->select('ticket_master.id, ticket_claim_status.claim_status as status, 
-        ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
-        insurers.name as insurer_name, clients.client_name,
-        DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
+                ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
+                insurers.name as insurer_name, clients.client_name,ticket_master.insured_name,clients.short_name,
+                DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
                 ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
                 ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
                 ->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
@@ -250,7 +251,7 @@ class TicketController extends BaseController
         $ticket_data = $this->formatDateForClaim($ticket_data, 'd/m/Y');
         // dd($ticket_data);
         $template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
-        if(!empty($template_data)){
+        if (!empty($template_data)) {
             $template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
             $template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
         }
@@ -423,8 +424,10 @@ class TicketController extends BaseController
         // action = 1 is read, action 2 is insert/update 
         if ($action == 1) {
             $ticket_master_id = $this->request->getPost('id');
+            $is_auto_query = $this->request->getPost('is_auto_query');
+            // print_rr($is_auto_query);
             if (isset($ticket_master_id) && $ticket_master_id != '') {
-                $data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->first();
+                $data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->where('is_auto_query', $is_auto_query)->first();
                 if ($data) {
                     return $this->respond(['status' => true, 'data' => $data], 200);
                 } else {
@@ -434,10 +437,13 @@ class TicketController extends BaseController
         } elseif ($action == 2) {
             $data = $this->request->getPost();
             // if (isset($data['id']) && $data['id'] != ''){
+            // print_rr($data);die();
             $status = $this->ticketNoteModel->save($data);
+            $id = isset($data['id']) ? $data['id'] : $this->ticketNoteModel->insertID();
+
             // }
             if ($status) {
-                return $this->respond(['status' => true], 200);
+                return $this->respond(['status' => true, 'id' => $id], 200);
             } else {
                 return $this->respond(['status' => false], 200);
             }
@@ -532,12 +538,12 @@ class TicketController extends BaseController
 
             // Validate Essential Fields
             if (empty($ticket_data['emp_mail'])) {
-                $this->myLogger->logme('error', "Employee email is missing for Ticket ID : '".$ticket_id ."'");
+                $this->myLogger->logme('error', "Employee email is missing for Ticket ID : '" . $ticket_id . "'");
                 return null;
             }
 
             if (empty($subject) || empty($message)) {
-                $this->myLogger->logme('error', "Generated email content is empty for Ticket ID: '".$ticket_id ."'");
+                $this->myLogger->logme('error', "Generated email content is empty for Ticket ID: '" . $ticket_id . "'");
                 return null;
             }
 
@@ -570,9 +576,9 @@ class TicketController extends BaseController
 
                 if ($value == "emp_code") {
                     $replaceData = $ticket_data[$value] ?? '';
-                }else if($value == "policy_type"){
+                } else if ($value == "policy_type") {
                     $replaceData = str_replace("Claim-", "", $this->ticketType[$ticket_data['ticket_type_id']] ?? "");
-                }else{
+                } else {
                     $replaceData = strtoupper($ticket_data[$value]) ?? '';
                 }
 
@@ -589,9 +595,9 @@ class TicketController extends BaseController
     public function sendTrigger($mail_content)
     {
         $this->myLogger->logme('error', "Sending email with content");
-        if(!empty($mail_content)){
+        if (!empty($mail_content)) {
             $response = MailHelper::send_email($mail_content);
-        }else{
+        } else {
             $response = ['status' => false, 'code' => 404, 'message' => "Mail not sent, mail data empty"];
             $this->myLogger->logme('error', "Mail not sent, mail data empty");
         }
@@ -615,14 +621,14 @@ class TicketController extends BaseController
         }
 
         $ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
-
+        // print_rr($ticket_data);die();
         if (!$ticket_data) {
-            $this->myLogger->logme('error', "No ticket data found for Ticket ID : " .$mail_data['ticket_id']);
+            $this->myLogger->logme('error', "No ticket data found for Ticket ID : " . $mail_data['ticket_id']);
             $this->myLogger->logme('error', "Reply mail not send");
             return null;
         }
 
-        if(!empty($mail_data)){
+        if (!empty($mail_data)) {
             $mail_data['mail_content'] = $this->replacePlaceholders($mail_data['mail_content'], $ticket_data);
             $mail_data['mail_subject'] = $this->replacePlaceholders($mail_data['mail_subject'], $ticket_data);
         }
@@ -653,10 +659,10 @@ class TicketController extends BaseController
             $mail_content = $this->constructMailContent($ticket_id);
             // print_r($mail_content); die;
             $mail_responce = $this->sendTrigger($mail_content);
-        }elseif (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 0 ){
-            $this->myLogger->logme('error','Auto Mail Not Sent, Reason: Automail Not Enabled');
-        }else{
-            $this->myLogger->logme('error','Auto Mail Not Sent, Reason: Mail Template Not Created');
+        } elseif (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 0) {
+            $this->myLogger->logme('error', 'Auto Mail Not Sent, Reason: Automail Not Enabled');
+        } else {
+            $this->myLogger->logme('error', 'Auto Mail Not Sent, Reason: Mail Template Not Created');
         }
 
         return $mail_responce;
@@ -733,61 +739,106 @@ class TicketController extends BaseController
             AND th.is_active = 1
         ORDER BY 
             th.created_at DESC";
-                $data = $this->ticketHistoryModel->query($sql)->getResultArray();
-                $priorityType = $this->priorityType;
-                $relationshipType = $this->relationshipType;
-                $modeOFIntimate = $this->modeOFIntimate;
-                $claim_type = $this->claimType;
-                foreach ($data as &$row) {
-                    if ($row['field_name'] == 'claim_status_id') {
-                        $new_old_value = isset($row['old_status_value']) ? $row['old_status_value'] : '-';
-                        $new_new_value = $row['new_status_value'];
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } elseif ($row['field_name'] == 'acm_id') {
-                        $new_old_value = isset($row['old_account_manager']) ? $row['old_account_manager'] : '-';
-                        $new_new_value = $row['new_account_manager'];
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } elseif ($row['field_name'] == 'insured_emp_id') {
-                        $new_old_value = isset($row['old_insured_id_name']) ? $row['old_insured_id_name'] : '-';
-                        $new_new_value = $row['new_insured_id_name'];
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } elseif ($row['field_name'] == 'priority') {
-                        $new_old_value = isset($priorityType[$row['old_value']]) ? $priorityType[$row['old_value']] : '-';
-                        $new_new_value = isset($priorityType[$row['new_value']]) ? $priorityType[$row['new_value']] : '-';
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } elseif ($row['field_name'] == 'relationship') {
-                        $new_old_value = isset($relationshipType[$row['old_value']]) ? $relationshipType[$row['old_value']] : '-';
-                        $new_new_value = isset($relationshipType[$row['new_value']]) ? $relationshipType[$row['new_value']] : '-';
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } elseif ($row['field_name'] == 'mode_of_intimation') {
-                        $new_old_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
-                        $new_new_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } elseif ($row['field_name'] == 'claim_type') {
-                        $new_old_value = isset($claim_type[$row['ticket_type_id']][$row['old_value']]) ? $claim_type[$row['ticket_type_id']][$row['old_value']] : '-';
-                        $new_new_value = isset($claim_type[$row['ticket_type_id']][$row['new_value']])?$claim_type[$row['ticket_type_id']][$row['new_value']]:'-';
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } elseif ($row['field_name'] == 'claim_type') {
-                        $new_old_value = isset($claim_type[$row['old_value']]) ? $claim_type[$row['old_value']] : '-';
-                        $new_new_value = isset($claim_type[$row['new_value']]) ? $claim_type[$row['new_value']] : '-';
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
-                    } else {
-                        $new_old_value = isset($row['old_value']) ? $row['old_value'] : '-';
-                        $new_new_value = isset($row['new_value']) ? $row['new_value'] : '-';
-                        $row['old_value'] = $new_old_value;
-                        $row['new_value'] = $new_new_value;
+        $data = $this->ticketHistoryModel->query($sql)->getResultArray();
+        $priorityType = $this->priorityType;
+        $relationshipType = $this->relationshipType;
+        $modeOFIntimate = $this->modeOFIntimate;
+        $claim_type = $this->claimType;
+        foreach ($data as &$row) {
+            if ($row['field_name'] == 'claim_status_id') {
+                $new_old_value = isset($row['old_status_value']) ? $row['old_status_value'] : '-';
+                $new_new_value = $row['new_status_value'];
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } elseif ($row['field_name'] == 'acm_id') {
+                $new_old_value = isset($row['old_account_manager']) ? $row['old_account_manager'] : '-';
+                $new_new_value = $row['new_account_manager'];
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } elseif ($row['field_name'] == 'insured_emp_id') {
+                $new_old_value = isset($row['old_insured_id_name']) ? $row['old_insured_id_name'] : '-';
+                $new_new_value = $row['new_insured_id_name'];
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } elseif ($row['field_name'] == 'priority') {
+                $new_old_value = isset($priorityType[$row['old_value']]) ? $priorityType[$row['old_value']] : '-';
+                $new_new_value = isset($priorityType[$row['new_value']]) ? $priorityType[$row['new_value']] : '-';
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } elseif ($row['field_name'] == 'relationship') {
+                $new_old_value = isset($relationshipType[$row['old_value']]) ? $relationshipType[$row['old_value']] : '-';
+                $new_new_value = isset($relationshipType[$row['new_value']]) ? $relationshipType[$row['new_value']] : '-';
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } elseif ($row['field_name'] == 'mode_of_intimation') {
+                $new_old_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
+                $new_new_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } elseif ($row['field_name'] == 'claim_type') {
+                $new_old_value = isset($claim_type[$row['ticket_type_id']][$row['old_value']]) ? $claim_type[$row['ticket_type_id']][$row['old_value']] : '-';
+                $new_new_value = isset($claim_type[$row['ticket_type_id']][$row['new_value']]) ? $claim_type[$row['ticket_type_id']][$row['new_value']] : '-';
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } elseif ($row['field_name'] == 'claim_type') {
+                $new_old_value = isset($claim_type[$row['old_value']]) ? $claim_type[$row['old_value']] : '-';
+                $new_new_value = isset($claim_type[$row['new_value']]) ? $claim_type[$row['new_value']] : '-';
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            } else {
+                $new_old_value = isset($row['old_value']) ? $row['old_value'] : '-';
+                $new_new_value = isset($row['new_value']) ? $row['new_value'] : '-';
+                $row['old_value'] = $new_old_value;
+                $row['new_value'] = $new_new_value;
+            }
+        }
 
-                    }
-                }
+        return ($data);
+    }
 
-                return ($data);
+    public function sendMailWithAutoQuery()
+    {
+
+        $ticket_ids = $this->ticketMessageModel
+            ->select('ticket_master.id')
+            ->join('ticket_master', 'ticket_master.id = ticket_messages.ticket_id AND ticket_master.is_active = 1 and ticket_master.claim_status_id in (4,17,27,37)')
+            ->join('ticket_claim_status AS tcs', 'tcs.id = ticket_messages.claim_status AND (tcs.is_active = 1)')
+            ->join('ticket_notes', 'ticket_notes.ticket_id = ticket_messages.ticket_id AND ticket_notes.is_auto_query = 1 AND ticket_notes.is_active = 1')
+            ->where('ticket_messages.is_active', 1)
+            ->where('ticket_messages.claim_status in (4,17,27,37)')
+            ->groupBy('ticket_master.id')
+            ->having('DATEDIFF(CURDATE(), MAX(ticket_messages.created_at)) =', 7)
+            ->having('count(ticket_messages.id) < ', 6)
+            ->findAll();
+
+
+        // var_dump($ticket_ids);die();
+        foreach ($ticket_ids as $ticket) {
+
+            $ticket_id = $ticket['id'];
+            $acm_mails = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
+            $ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
+
+            $template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
+
+            if (!empty($template_data)) {
+                $template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
+                $template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
+            }
+            $emailData = [
+                'mail'        => $template_data['emp_mail'],
+                'subject'     => $template_data['subject'],
+                'message'     => $template_data['mail_content'],
+                'common'      => [],
+                'cc'          => $acm_mails['common_mails'],
+                'attachments' => []
+            ];
+
+            $this->myLogger->logme('error', "Final Reply Email Data");
+            // var_dump($emailData);
+            $this->sendTrigger($emailData);
+        }
+
+        return 'Ticket id\'s : '.json_encode($ticket_ids);
     }
 }

app/Helpers/ChatbotHelper.php

@@ -5,6 +5,8 @@ namespace App\Helpers;
 
 use App\Models\EmployeeModel;
 use App\Models\CDMasterModel;
+use App\Models\EmployeePolicyModel;
+use App\Models\TPAModel;
 
 class ChatbotHelper
 {
@@ -19,9 +21,44 @@ class ChatbotHelper
         $client_branch_id = 126;
         $relationship ='Father';
         $EmployeeModel = new EmployeeModel();
-         return $EmployeeModel->getEmpFamilybyEmpCode(emp_code: $emp_code,client_id: $client_id,emp_status: ['draft'],policy_status:['draft'],client_branch_id:[ $client_branch_id ],relationship:[$relationship]);
+        return $EmployeeModel->getEmpFamilybyEmpCode(emp_code: $emp_code,client_id: $client_id,emp_status: ['draft'],policy_status:['draft'],client_branch_id:[ $client_branch_id ],relationship:[$relationship]);
     }
 
+    public static function getHospitalLink(){
+        $client_policy_id = 336;
+        $emp_id = 12288;
+        $EmployeePolicyModel = new EmployeePolicyModel();
+        return $EmployeePolicyModel->getHospitalLinkByPolicyandEmp(336,12288);
+    }
+
+    public static function getPhoneNumber(){
+        $emp_id = 12288;
+        $EmployeeModel = new EmployeeModel();
+        return $EmployeeModel->select('mobile')->where('id',$emp_id)->first()['mobile'];
+    }
+
+    public static function get_payload_data(string $key = null)
+    {
+        // Get the request object using the service helper
+        $request = service('request');
+
+        // Get the raw input (JSON or other data)
+        $rawInput = $request->getBody();
+
+        // Check if the raw input is valid JSON
+        $payload = json_decode($rawInput, true);
+
+        if (json_last_error() === JSON_ERROR_NONE) {
+            // JSON is valid, return the requested key or the entire payload
+            return $key ? ($payload[$key] ?? null) : $payload;
+        } else {
+            // JSON is invalid, fallback to raw input or POST data
+            $payload = $request->getRawInput() ?: $request->getPost();
+            return $key ? ($payload[$key] ?? null) : $payload;
+        }
+    }
+
+
     
 }
 

app/Models/EmployeePolicyModel.php

@@ -1136,7 +1136,7 @@ class EmployeePolicyModel extends Model
 
     public function getEmployeePolicyForFileList($client_id, $policy_id)
     {
-         $result =  $this->select(['employee_polices.*','pt.policy_type','im.short_name as insurer_short_name','ib.branch_name as insurer_branch_name','ib.branch_code as insurer_branch_code','tpam.name as tpa_name','tpam.short_name as tpa_short_name','tpab.branch_code as tpa_branch_code','cm.client_name','cm.short_name as client_short_name','emp.relationship','emp.relationship_code','emp.change_event','emp.emp_code','emp.name','emp.email_corporate','emp.dob','emp.gender','emp.emp_status','emp.is_active as emp_is_active','emp.mobile as mobile'])
+         $result =  $this->select(['employee_polices.*','pt.policy_type','im.short_name as insurer_short_name','ib.branch_name as insurer_branch_name','ib.branch_code as insurer_branch_code','tpam.name as tpa_name','tpam.short_name as tpa_short_name','tpab.branch_code as tpa_branch_code','cm.client_name','cm.short_name as client_short_name','emp.relationship','emp.relationship_code','emp.change_event','emp.emp_code','emp.name','emp.email_corporate','emp.dob','emp.gender','emp.emp_status','emp.is_active as emp_is_active','emp.mobile as mobile','cp.policy_type_id'])
                          ->join('employees emp', 'employee_polices.employee_id = emp.id') 
                          ->join('client_policy cp', 'employee_polices.client_policy_id = cp.id') //cp - client policy
                          ->join('policy_type pt', 'cp.policy_type_id = pt.id') //pm - policy master
@@ -1745,4 +1745,17 @@ class EmployeePolicyModel extends Model
 
         return $result[0];
     }
+
+    public function getHospitalLinkByPolicyandEmp($client_policy_id,$emp_id){
+        $data =  $this->db->table('employee_polices')
+        ->select('tpa.network_hospitals')
+        ->where('client_policy_id', $client_policy_id)
+        ->where('employee_polices.is_active', 1)
+        ->join('tpa', 'tpa.id = employee_polices.tpa_id AND tpa.is_active = 1')
+        ->join('employees', 'employees.id = employee_polices.employee_id AND employees.id = ' . (int) $emp_id)        
+        ->get()->getResultArray()[0];
+        
+        // var_dump($this->db->getLastQuery());
+        return $data;
+    }
 }

app/Models/TicketMasterModel.php

@@ -105,7 +105,7 @@ class TicketMasterModel extends Model
     public function getTemplateDataByTicketID($ticket_id)
     {
         $template_data = $this
-        ->select("ticket_mail_template.*, ticket_master.emp_mail")
+        ->select("ticket_mail_template.*, ticket_master.emp_mail,ticket_master.claim_status_id")
         ->join('ticket_claim_status', 'ticket_master.claim_status_id = ticket_claim_status.id and ticket_claim_status.is_active = 1')
         ->join('ticket_mail_template', '
                     ticket_claim_status.trigger_type = ticket_mail_template.trigger_type 
@@ -131,11 +131,13 @@ class TicketMasterModel extends Model
                 clients.client_name,
 
                 insurers.name as insurer_name,
-                tpa.name as tpa_name
+                tpa.name as tpa_name,
+                ticket_notes.note as auto_query_content
             ")
             ->join('clients', 'ticket_master.client_id = clients.id', 'left')
             ->join('insurers', 'ticket_master.insurer_id = insurers.id', 'left')
             ->join('tpa', 'ticket_master.tpa_id = tpa.id', 'left')
+            ->join('ticket_notes', 'ticket_master.id = ticket_notes.ticket_id and ticket_notes.is_active = 1 and ticket_notes.is_auto_query = 1','left')
             ->join('user_profiles', 'ticket_master.acm_id = user_profiles.id', 'left')
             ->where('ticket_master.id', $ticket_id)
             ->where('ticket_master.is_active', 1)

app/Models/TicketMessageModel.php

@@ -12,7 +12,7 @@ class TicketMessageModel extends Model
     protected $returnType       = 'array';
     protected $useSoftDeletes   = false;
     protected $protectFields    = true;
-    protected $allowedFields    = ['id','sender','ticket_id','mail_subject','emp_mail','mail_content','created_at'];
+    protected $allowedFields    = ['id','sender','ticket_id','claim_status','mail_subject','emp_mail','mail_content','created_at'];
 
     
   // Callbacks

app/Models/TicketNoteModel.php

@@ -12,7 +12,7 @@ class TicketNoteModel extends Model
     protected $returnType       = 'array';
     protected $useSoftDeletes   = false;
     protected $protectFields    = true;
-    protected $allowedFields    = ['id','ticket_id','note','created_by','updated_by','is_active'];
+    protected $allowedFields    = ['id','ticket_id','note','is_auto_query','created_by','updated_by','is_active'];
 
       // Callbacks
       protected $allowCallbacks       = true;

app/Views/chatbot.php

@@ -24,8 +24,8 @@
         var uid = Math.floor(100000 + Math.random() * 900000);
         console.log('CURRENT_USER' + uid);
         var botmanWidget = {
-        chatServer: "https://localhost/PHP828APPS/ruc/nhance/chat", // Make sure this URL is correct
-        frameEndpoint: 'https://localhost/PHP828APPS/ruc/nhance/widget', // This should match your CI4 
+        chatServer: `<?=base_url('chat')?>`, // Make sure this URL is correct
+        frameEndpoint: `<?=base_url('widget')?>`, // This should match your CI4 
         title: "Ask ஆதிரை",
         introMessage: "",
         bubbleBackground: "#007bff",

app/Views/ticket_auto_query.php

@@ -0,0 +1,98 @@
+<div class="row">
+    <div class="col-12">
+        <div class="card-body">
+            <form role="form" class="parsley-examples" method="post" id="ticket_auto_query"
+                enctype="multipart/form-data">
+                <div class="form-group">
+                    <div class="form-row">
+                        <div class="form-group col-md-12">
+                            <!-- <label for="ticket_auto_query_note">Add Notes</label> -->
+                            <textarea class="form-control" id="ticket_auto_query_note" name="note" rows="3"
+                                placeholder="Enter Text"><?= isset($ticket_note['note']) ? $ticket_note['note'] : '' ?></textarea>
+                        </div>
+                    </div>
+                </div><input type="hidden" id="query_note_id"><input type="hidden"
+                <div class="form-group text-right m-b-0">
+                    <button type="submit" class="btn btn-primary" id="ticket_auto_query_submit">Submit</button>
+                </div>
+            </form>
+        </div>
+    </div> <!-- end col-->
+</div>
+<!-- end -->
+
+<script>
+
+$(document).ready(function() {
+    url = '<?= base_url('ticket/note/1')?>';
+    data = { id : $('#ticket_master_id').val() , is_auto_query : 1};
+    $.ajax({
+        url:url,
+        data:data,
+        type: 'POST',
+        success: function(res) {
+            if (res.status == true){
+                $('#ticket_auto_query_note').val(res.data.note);
+                $('#query_note_id').val(res.data.id);
+            }
+        },
+        error: function (xhr, status, error) {
+            console.error(xhr.responseText);
+            console.error(status, error);
+            setTimeout(function() {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+                toastr.warning('Something Went Wrong!', 'warning');
+            }, 1000);
+        }
+    })
+
+    $("#ticket_auto_query").submit(function(event) {
+
+        event.preventDefault();
+        $('.loader').fadeIn();
+        $('.loader-mask').fadeIn();
+
+        var url = '<?= base_url("/ticket/note/2"); ?>';
+        var formData = $(this).serializeArray();
+        var ticket_id = $('#ticket_master_id').val();
+        if (ticket_id != null && ticket_id != ''){
+            formData.push({ name: 'ticket_id', value: ticket_id});
+        }
+        var primary_key = $('#query_note_id').val();
+        if (primary_key != null && primary_key != ''){
+            formData.push({ name: 'id', value: primary_key});
+        }
+        formData.push({name: 'is_auto_query',value:1})
+        console.log(formData);
+        sendAjaxRequestForGlobal(url, 'POST', formData, function(response) {
+            if (response.status == true) {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+                toastr.success('Note Added Successfully','Success');
+                // console.log("Respone id is ")
+                // console.log(response.id);    
+                $('#query_note_id').val(response.id);
+
+
+            } else {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+                let message = response.message;
+                toastr.error(message, 'ERROR');
+            }
+
+
+        }, function(xhr, status, error) {
+            console.error('Error fetching data:', error);
+            console.error(xhr.responseText);
+            toastr.error('An error occurred while fetching the report page.', 'ERROR');
+
+            $('.loader').fadeOut();
+            $('.loader-mask').delay(350).fadeOut('slow');
+        });
+    });
+
+});
+
+</script> 

app/Views/ticket_edit_onbording.php

@@ -49,6 +49,13 @@
                             <span class="d-none d-sm-inline-block">History</span>
                         </a>
                     </li>
+                    <li class="nav-item">
+                        <a href="#autoQuery-tab" data-toggle="tab" class="nav-link px-2 py-1" id="auto_query_tab"
+                            aria-expanded="false">
+                            <i class="mdi mdi-robot mr-1"></i>                            
+                            <span class="d-none d-sm-inline-block">Auto Query Content</span>
+                        </a>
+                    </li>
                 </ul>
 
                 <!-- Tab Content -->
@@ -72,6 +79,9 @@
                     <div class="tab-pane fade" id="history-tab">
                         <?php include('ticket_history.php'); ?>
                     </div>
+                    <div class="tab-pane fade" id="autoQuery-tab">
+                        <?php include('ticket_auto_query.php'); ?>
+                    </div>
                 </div>
             </div>
         </div>

app/Views/ticket_list.php

@@ -25,6 +25,20 @@ table.dataTable tbody td {
     margin-left: 20px !important;
 }
 </style>
+<style>
+.table th:nth-child(1),
+.table td:nth-child(1) {
+    max-width: 200px !important; 
+    min-width: 100px !important;
+    overflow: hidden !important;
+    text-overflow: ellipsis !important;
+    white-space: nowrap !important;
+}
+
+
+</style>
+
+
 
 <div class="col-12">
     <div class="card">
@@ -52,12 +66,14 @@ table.dataTable tbody td {
                         <?php if (isset($ticket_data)) { ?>
                             <?php foreach($ticket_data as $index => $row){ ?>
                                 <tr onclick="viewTicket(<?php echo $row['id']; ?>)">
-                                    <td><?php echo $row['status']; ?></td>
+                                <td data-toggle="tooltip" data-placement="top" title="<?php echo $row['status']; ?>">
+                                    <span class="status-tooltip"><?php echo $row['status']; ?></span>
+                                </td>
                                     <td><?php echo $row['claim_no']; ?></td>
                                     <td><?php echo $row['tpa_id']; ?></td>
                                     <td><?php echo $row['emp_name']; ?></td>
-                                    <td><?php echo $row['insurer_name']; ?></td>
-                                    <td><?php echo $row['client_name']; ?></td>
+                                    <td><?php echo $row['insured_name']; ?></td>
+                                    <td><?php echo $row['short_name']; ?></td>
                                     <td><?php echo $row['tat']; ?></td>
                                 </tr>
                             <?php } ?>
@@ -77,6 +93,10 @@ table.dataTable tbody td {
 <!-------------------------------------------------------------------------------------------------->
 
 <script>
+    $(document).ready(function() {
+    $('[data-toggle="tooltip"]').tooltip();
+});
+
 // Datatable document ready
 $(document).ready(function() {
 

app/Views/ticket_note.php

@@ -25,7 +25,7 @@
 
 $(document).ready(function() {
     url = '<?= base_url('ticket/note/1')?>';
-    data = { id : $('#ticket_master_id').val()};
+    data = { id : $('#ticket_master_id').val(), is_auto_query : 0};
     $.ajax({
         url:url,
         data:data,
@@ -69,6 +69,10 @@ $(document).ready(function() {
                 $('.loader').fadeOut();
                 $('.loader-mask').delay(350).fadeOut('slow');
                 toastr.success('Note Added Successfully','Success');
+                // console.log("Respone id is ")
+                // console.log(response.id);    
+                $('#note_id').val(response.id);
+                // console.log($('#'))
 
 
             } else {

app/Views/ticket_reply.php

@@ -34,7 +34,7 @@
                                     </div> 
                                 <div id="ticket_mail_editor" name="content" style="height: 300px;"></div>
                             </div>
-                    </div>
+                    </div><input type="hidden" id="claim_status" name="claim_status" value="<?= $reply_data['claim_status_id'] ?>">
                 </div>
 
                 <!-- Submit Button -->

composer.json

@@ -27,7 +27,7 @@
         "psr/http-message": "^1.0",
         "psr/log": "^1.1",
         "slim/slim": "^4.13",
-        "symfony/cache": "^7.2",
+        "symfony/cache": "^6.0",
         "zircote/swagger-php": "^4.8"
     },
     "require-dev": {