diff --git a/app/Controllers/ClientController.php b/app/Controllers/ClientController.php
index 4dd09ce2..7f340fa5 100755
--- a/app/Controllers/ClientController.php
+++ b/app/Controllers/ClientController.php
@@ -45,6 +45,7 @@ use App\Controllers\GoogleDriveController;
use App\Helpers\sendMailNotification;
use App\Models\RFQModel;
+use App\Models\TicketMasterModel;
class ClientController extends AdminController
{
@@ -4047,11 +4048,11 @@ class ClientController extends AdminController
// -----------BDS REPORT CONTROLLER---------------------------------------------------------------------------------
- $BDSReportController = new BDSReportController();
+ // $BDSReportController = new BDSReportController();
- $data['data'] = $BDSReportController->getBAPInsurerData();
+ // $data['data'] = $BDSReportController->getBAPInsurerData();
- return $this->loadLayout('irda_bap_insurer_report_list', $data);
+ // return $this->loadLayout('irda_bap_insurer_report_list', $data);
// $data['data'] = $BDSReportController->getBAPClientData();
// return $this->loadLayout('irda_bap_client_report_list', $data);
@@ -4080,6 +4081,15 @@ class ClientController extends AdminController
// $result = MailHelper::send_email($data[0]);
// echo json_encode($result);
// log_message('error',json_encode($result));
+
+ //--------------------------------------------------------------------------------------------------------
+
+ $ticketModel = new TicketMasterModel();
+ $reportData['data'] = $ticketModel->getTATReport(1);
+ // print_rr($reportData);
+ $this->loadLayout('tat_report_band_wise_list', $reportData);
+ // $data = $ticketModel->getTATReport(1);
+
}
// -------------------------------------------------------------------------------------------------------
diff --git a/app/Models/TicketMasterModel.php b/app/Models/TicketMasterModel.php
index 2d562005..87998389 100644
--- a/app/Models/TicketMasterModel.php
+++ b/app/Models/TicketMasterModel.php
@@ -146,5 +146,125 @@ class TicketMasterModel extends Model
return $ticket_data;
}
+ //get TAT report BAND wise Data
+ public function getTATReport($ticket_type = null, $start_date = null, $end_date = null)
+ {
+ //set default last 3 months data date
+ $fromDate = date('Y-m-d', strtotime('-90 days'));
+ $toDate = date('Y-m-d 23:59:59');
+ if (!empty($start_date) && !empty($end_date)) {
+ $fromDate = change_date_format($start_date);
+ $toDate = change_date_format($end_date);
+ }
+ $ticket_type_data_1 = "";
+ $ticket_type_data_2 = "";
+ if(!empty($ticket_type)){
+ $ticket_type_data_1 = "WHERE ticket_type = $ticket_type";
+ $ticket_type_data_2 = "AND tm.ticket_type_id = $ticket_type";
+ }
+
+ // Fetch claim statuses from the `ticket_claim_status` table
+ $statusQuery = " SELECT
+ id, claim_status
+ FROM ticket_claim_status
+ $ticket_type_data_1
+ ";
+ $statusResult = $this->db->query($statusQuery)->getResultArray();
+ // dd($statusResult);
+
+ // Initialize dynamic query parts
+ $dynamicSelect = '';
+
+ // Loop through each claim status and generate the COALESCE and CASE statements for the SELECT
+ foreach ($statusResult as $status) {
+ // Dynamically add the COALESCE and CASE for each status in the SELECT part
+ $dynamicSelect .= "
+ COALESCE(
+ SUM(
+ CASE
+ WHEN subquery.status_id = {$status['id']} THEN 1
+ ELSE 0
+ END
+ ),
+ 0
+ ) AS `{$status['claim_status']}`, ";
+ }
+
+ // Remove the trailing comma from the SELECT part
+ $dynamicSelect = rtrim($dynamicSelect, ', ');
+ // dd($dynamicSelect);
+
+
+ // Construct the full SQL query
+ $sql = "
+ SELECT
+ tc.TAT_Category,
+ $dynamicSelect
+ FROM
+ (
+ SELECT 'Above 20 Days' AS TAT_Category
+ UNION ALL
+ SELECT '13-20 Days'
+ UNION ALL
+ SELECT '7-12 Days'
+ UNION ALL
+ SELECT '0-6 Days'
+ ) AS tc
+ LEFT JOIN (
+ SELECT
+ th.ticket_id,
+ tcs.claim_status,
+ tcs.id AS status_id,
+ CASE
+ WHEN DATEDIFF(
+ th.created_at,
+ COALESCE(tm.updated_at, th.created_at)
+ ) BETWEEN 0 AND 6 THEN '0-6 Days'
+ WHEN DATEDIFF(
+ th.created_at,
+ COALESCE(tm.updated_at, th.created_at)
+ ) BETWEEN 7 AND 12 THEN '7-12 Days'
+ WHEN DATEDIFF(
+ th.created_at,
+ COALESCE(tm.updated_at, th.created_at)
+ ) BETWEEN 13 AND 20 THEN '13-20 Days'
+ ELSE 'Above 20 Days'
+ END AS TAT_Category
+ FROM
+ ticket_master tm
+ JOIN ticket_history th ON tm.id = th.ticket_id
+ JOIN ticket_claim_status tcs ON th.field_name = 'claim_status_id'
+ AND th.new_value = tcs.id
+ $ticket_type_data_2
+ AND tm.created_at >= '$fromDate'
+ AND tm.created_at <= '$toDate'
+ ) AS subquery ON tc.TAT_Category = subquery.TAT_Category
+ GROUP BY
+ tc.TAT_Category
+ ORDER BY
+ FIELD(
+ tc.TAT_Category,
+ 'Above 20 Days',
+ '13-20 Days',
+ '7-12 Days',
+ '0-6 Days'
+ );
+ ";
+
+ // Execute the query and return the result
+ $data = $this->db->query($sql)->getResultArray();
+ // dd($this->db->getLastQuery(), $data);
+
+ $tableData = [];
+ if (!empty($data)) {
+ // Extract table headers from the first row keys
+ $headers = array_keys($data[0]);
+ $tableData['headers'] = $headers;
+ $tableData['body'] = $data;
+ }
+
+ return $data;
+ }
+
}
diff --git a/app/Views/tat_report_band_wise_list.php b/app/Views/tat_report_band_wise_list.php
new file mode 100644
index 00000000..204b4542
--- /dev/null
+++ b/app/Views/tat_report_band_wise_list.php
@@ -0,0 +1,101 @@
+
+
+
+
+
+
+
+
TAT Band Wise Report
+
+
+
+
+
+
+