FIX_Client Based Tickets

app/Controllers/ThzController.php

@@ -102,7 +102,7 @@ class ThzController extends BaseController
     public function ticketList()
     {
 
-        try {
+        // try {
             $returnType = strtolower($this->request->getGet('return_type') ?? 'api');
 
 
@@ -112,6 +112,9 @@ class ThzController extends BaseController
                 $data['assign_to'] = $data['assign_to'] ?? get_session_userid();
             }
 
+            if ($returnType === 'web' && in_array(get_role_id(), [3])) {
+                $data['clientIds'] = $this->clientModel->getClientIdBasedonLoggedInSessionID();
+            }
 
             $tickets = $this->fetchTicketsBasedOnrole($data);
 
@@ -124,8 +127,9 @@ class ThzController extends BaseController
             } else {
                 $data['ticket_data'] = $tickets;
                 $data['assignee'] = $this->userModel->where('is_active', 1)->whereIn('role', ['3', '4'])->findAll();
-                // enga 5-"head" and 1-"admin" assign pannvaga so dropdown la varakudhathu  , 2-"manager l2 " - ivangalum  assign pannalam
+                // enga 5-"head" and 1-"admin" assign pannvaga so dropdown la varakudhathu  , 2-"manager l2 " - ivangalum  assign pannalam. 3,4 remain person varannum dropdown la. 
-                // 3,4 remain person varannum. 
+                // Roles - 5 (Head) , 1 (Admin) and 2 (Manager) are already assigned to others, so the dropdown should not be shown.
+                //         3 (Account Manager) and 4 (Staff)    should be selectable, so have to show in dropdown .
                 $data['client_list'] = $this->clientModel->getCreatedByUserName();
                 $data['ticket_type'] = $this->thzTypeModel->where('is_active', 1)->findAll();
                 $data['tab_name'] = "Tickets";
@@ -138,9 +142,9 @@ class ThzController extends BaseController
                 'status' => 'success',
                 'data'   => $tickets,
             ])->setStatusCode(200);
-        } catch (\Throwable $e) {
+        // } catch (\Throwable $e) {
-            return handle_exception($e, $this->myLogger, $this->response);
+        //     return handle_exception($e, $this->myLogger, $this->response);
-        }
+        // }
     }
 
     public function ticketConversationSave()
@@ -348,6 +352,7 @@ class ThzController extends BaseController
         // $id        = $data['thz_id']    ?? null;
         $assign_to = $data['assign_to'] ?? null;
         $mobile    = $data['mobile']    ?? null;
+        $clientIds    = $data['clientIds']    ?? null;
 
         if (!empty($assign_to)) {
             // Tickets assigned to a staff
@@ -371,6 +376,17 @@ class ThzController extends BaseController
                 ->findAll();
         }
 
+
+        if (!empty($clientIds)) {
+            return $this->thzMasterModel
+                ->select('thz_master.*, user_profiles.first_name as assignee_name')
+                ->join('user_profiles', 'user_profiles.id = thz_master.assign_to', 'left')
+                ->whereIn('thz_master.client_id', $clientIds)
+                ->orderBy('thz_master.created_at', 'desc')
+                ->findAll();
+        }
+
+
         // All tickets (e.g., for managers)
         return $this->thzMasterModel
             ->select('thz_master.*, user_profiles.first_name as assignee_name')

app/Models/ClientModel.php

@@ -239,5 +239,24 @@ class ClientModel extends Model
 
         return $builder->getNumRows() > 0 ? true : false;
     }
+
+
+    public function getClientIdBasedonLoggedInSessionID()
+    {
+            $user_id = get_session_userid();
+            $builder = $this->db->table('client_rm rm')
+                        ->select('c.id AS client_id')
+                        ->join('clients c', 'c.id = rm.client_id', 'inner')
+                        ->where('rm.is_active', 1)
+                        ->where('c.is_active', 1)
+                        ->where('rm.user_id', $user_id)
+                        ->get();
+            $result = $builder->getResultArray(); 
+            
+            $clientIds = !empty($result) ? array_column($result, 'client_id') : [];
+            // print_r($clientIds);die;
+            return $clientIds;
+    }
+
 }