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CHANGE_CLAIM_MODULE : RV

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This commit is contained in:
VENKATESHWARAN 2025-01-30 10:34:09 +05:30
parent 4c6b9f27f8
commit dd40409463
10 changed files with 503 additions and 227 deletions
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18
app/Controllers/ClientController.php
View File

@ -4253,23 +4253,7 @@ class ClientController extends AdminController
if(!empty($data) && count($data) > 0){
$memberData = $this->employeeModel
->select("
employees.id AS emp_id,
employees.name AS emp_name,
employees.emp_code,
employees.mobile AS emp_mobile,
employees.email_corporate AS emp_email,
employees.relationship AS emp_relationship,
employee_polices.uhid AS policy_no,
employee_polices.tpa_id AS tpa_no
")
->join('employee_polices', 'employees.id = employee_polices.employee_id', 'left')
->where('employees.is_active', 1)
->where('employee_polices.is_active', 1)
->where('employees.emp_code', $data['emp_code'])
->groupBy('employees.id')
->findAll();
$memberData = $this->employeeModel->getEmployeeByEmployeeCode($data['emp_code']);
$acms = $this->clientRMModel
->select('user_profiles.id, user_profiles.first_name')

518
app/Controllers/TicketController.php
View File

@ -15,13 +15,14 @@ use App\Models\UserModel;
use DOMDocument;
use Psr\Log\LoggerInterface;
use Kint\Kint;
use App\Models\EmployeeModel;
use App\Helpers\MailHelper;
use CodeIgniter\API\ResponseTrait;
class TicketController extends BaseController
{
{
use ResponseTrait;
protected $myLogger;
@ -32,7 +33,7 @@ class TicketController extends BaseController
protected $claimType;
protected $claimStatus;
protected $placeHolders;
protected $clientModel;
protected $ticketMasterModel;
protected $ticketHistoryModel;
@ -41,6 +42,7 @@ class TicketController extends BaseController
protected $ticketNoteModel;
protected $triggerType;
protected $userModel;
protected $employeeModel;
public function __construct()
{
@ -50,11 +52,11 @@ class TicketController extends BaseController
$this->ticketType = [1 => "Claim-GMC", 2 => "Claim-GPA", 3 => "EDLI", 4 => "GTLI"];
$this->priorityType = [
1 => "Low",
2 => "Medium",
3 => "High",
4 => "Urgent",
5 => "Emergency",
1 => "Low",
2 => "Medium",
3 => "High",
4 => "Urgent",
5 => "Emergency",
6 => "Critical"
];
$this->relationshipType = [
@ -68,9 +70,9 @@ class TicketController extends BaseController
"mother-in-law" => "Mother-in-Law"
];
$this->modeOFIntimate = [
1 => "In Person",
2 => "Courier",
3 => "Online Mode - Email",
1 => "In Person",
2 => "Courier",
3 => "Online Mode - Email",
4 => "Online Mode - To TPA"
];
$this->claimType = [
@ -98,14 +100,15 @@ class TicketController extends BaseController
];
$this->placeHolders = [
'((ACM))' => 'acm',
'((ACM_CONTACT))' => 'acm_mobile',
'((EMPLOYEE_NAME)' => 'emp_name',
'((EMPLOYEE_NAME))' => 'emp_name',
'((EMPLOYEE_ID))' => 'emp_code',
'((CORPORATE_NAME))' => 'client_name',
'((INSURED_NAME]' => 'insured_emp_name',
'((CLAIM_NO))' => 'claim_no',
'((INSURED_NAME))' => 'insured_name',
'((CLAIM_NO))' => 'claim_number',
'((RELATIONSHIP))' => 'relationship',
];
$this->ticketMasterModel = new TicketMasterModel();
@ -116,20 +119,19 @@ class TicketController extends BaseController
$this->ticketNoteModel = new TicketNoteModel();
$this->ticketMessageModel = new TicketMessageModel();
$this->userModel = new UserModel();
$this->employeeModel = new EmployeeModel();
}
public function ticketList()
{
{
if ($this->request->is('get')) {
$data['page_name'] = "Claims";
$data['ticket_type'] = $this->ticketType;
$data['claim_status'] = $this->claimStatus->select('id,ticket_type,claim_status')->where('is_active',1)->findAll();
$data['client_list'] = $this->clientModel->select('id,client_name')->where('is_active',1)->findAll();
$data['claim_status'] = $this->claimStatus->select('id,ticket_type,claim_status')->where('is_active', 1)->findAll();
$data['client_list'] = $this->clientModel->select('id,client_name')->where('is_active', 1)->findAll();
return $this->loadLayout('ticket_search', $data);
} else{
} else {
$data['ticket_data'] = $this->ticketSearch();
$html = view('ticket_list', $data);
@ -149,16 +151,16 @@ class TicketController extends BaseController
}
// print_rr($where);
$data = $this->ticketMasterModel
->select('ticket_master.id, ticket_claim_status.claim_status as status,
->select('ticket_master.id, ticket_claim_status.claim_status as status,
ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
insurers.name as insurer_name, clients.client_name,
DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
->where('ticket_master.is_active', 1)
->where($where)
->findAll();
->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
->where('ticket_master.is_active', 1)
->where($where)
->findAll();
// print_rr($data);
// log_message('error',' Claims Master Data '.json_encode($data));die();
// print_rr($data);die();
@ -168,62 +170,79 @@ class TicketController extends BaseController
public function ticket_form($ticket_type)
{
$data = $this->ticket_form_data($ticket_type);
// dd($data);
return $this->loadLayout('ticket_form_handler', $data);
}
public function ticket_form_data($ticket_type)
{
$data['ticket_form'] = 1;
$data['ticket_type'] = $this->ticketType;
$data['priorityType'] = $this->priorityType;
$data['relationshipType'] = $this->relationshipType;
$data['modeOFIntimate'] = $this->modeOFIntimate;
{
$this->myLogger->logme('error', "Fetching ticket form data for Ticket Type: $ticket_type");
$data['acms'] = db_connect()->table('user_profiles')
->select('user_profiles.id, user_profiles.first_name')
->where('user_profiles.is_active', 1)
->where('user_profiles.role', 3)
->get()
->getResultArray();
$data = [
'ticket_form' => 1,
'selected_ticket_type' => $ticket_type,
'ticket_type' => $this->ticketType,
'priorityType' => $this->priorityType,
'relationshipType' => $this->relationshipType,
'modeOFIntimate' => $this->modeOFIntimate
];
$data['claim_status'] = $this->claimStatus
->select('ticket_claim_status.*')
->where('ticket_claim_status.is_active', 1)
->where('ticket_claim_status.ticket_type', $ticket_type)
->get()
->getResultArray();
if($ticket_type == 1){
$data['claim_type'] = $this->claimType[1];
}else{
$data['claim_type'] = $this->claimType[2];
if($ticket_type == 2){
switch ($ticket_type) {
case 2:
$data['ticket_form'] = 'GPA';
}else if($ticket_type = 3){
$data['ticket_form'] == 'EDLI';
}else if($ticket_type = 4){
break;
case 3:
$data['ticket_form'] = 'EDLI';
break;
case 4:
$data['ticket_form'] = 'GTLI';
}
break;
}
// Fetch ACM Users
$db = db_connect();
$data['acms'] = $db->table('user_profiles')
->select('id, first_name')
->where(['is_active' => 1, 'role' => 3])
->get()
->getResultArray();
// Fetch Claim Status
$data['claim_status'] = $this->claimStatus
->select('*')
->where(['is_active' => 1, 'ticket_type' => $ticket_type])
->get()
->getResultArray();
if ($ticket_type == 1) {
$data['claim_type'] = $this->claimType[1];
} else {
$data['claim_type'] = $this->claimType[2];
}
$this->myLogger->logme('error', "Ticket form data fetched successfully for Ticket Type: $ticket_type");
return $data;
}
public function view_ticket($ticket_id)
{
$ticket_data = $this->ticketMasterModel->where('id', $ticket_id)->where('is_active', 1)->first();
// $ticket_data = $this->ticketMasterModel->where('id', $ticket_id)->where('is_active', 1)->first();
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
$ticket_data = $this->formatDateForClaim($ticket_data, 'd/m/Y');
// dd($ticket_data);
$template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
$template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
$template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
$data = $this->ticket_form_data($ticket_data['ticket_type_id']);
$data['ticket_data'] = $ticket_data;
$data['reply_data'] = $this->ticketMasterModel
->join('ticket_claim_status','ticket_master.claim_status_id = ticket_claim_status.id and ticket_claim_status.is_active = 1')
->join('ticket_mail_template','ticket_claim_status.trigger_type = ticket_mail_template.trigger_type and ticket_claim_status.ticket_type = ticket_mail_template.ticket_type and ticket_mail_template.is_active = 1')
->where('ticket_master.id',$ticket_id)
->where('ticket_master.is_active',1)
->first();
$data['reply_data'] = $template_data;
$data['placeHolders'] = $this->placeHolders;
$data['message_data'] = $this->getTicketMessage($ticket_id);
$data['view_ticket_page'] = [];
$data['member_data'] = $this->employeeModel->getEmployeeByEmployeeCode($ticket_data['emp_code']);
// dd($data);
return $this->loadLayout('ticket_edit_onbording', $data);
@ -232,244 +251,365 @@ class TicketController extends BaseController
public function formatDateForClaim($ticket_data, $out_put_format = 'Y-m-d')
{
if(empty($ticket_data['doa'])){
if (empty($ticket_data['doa'])) {
$ticket_data['doa'] = null;
}else{
} else {
$ticket_data['doa'] = change_date_format($ticket_data['doa'], null, $out_put_format);
}
if(empty($ticket_data['dod'])){
if (empty($ticket_data['dod'])) {
$ticket_data['dod'] = null;
}else{
} else {
$ticket_data['dod'] = change_date_format($ticket_data['dod'], null, $out_put_format);
}
if(empty($ticket_data['dob'])){
if (empty($ticket_data['dob'])) {
$ticket_data['dob'] = null;
}else{
} else {
$ticket_data['dob'] = change_date_format($ticket_data['dob'], null, $out_put_format);
}
if(empty($ticket_data['date_of_join'])){
if (empty($ticket_data['date_of_join'])) {
$ticket_data['date_of_join'] = null;
}else{
} else {
$ticket_data['date_of_join'] = change_date_format($ticket_data['date_of_join'], null, $out_put_format);
}
if(empty($ticket_data['date_of_incep'])){
if (empty($ticket_data['date_of_incep'])) {
$ticket_data['date_of_incep'] = null;
}else{
} else {
$ticket_data['date_of_incep'] = change_date_format($ticket_data['date_of_incep'], null, $out_put_format);
}
if(empty($ticket_data['date_of_accident'])){
if (empty($ticket_data['date_of_accident'])) {
$ticket_data['date_of_accident'] = null;
}else{
} else {
$ticket_data['date_of_accident'] = change_date_format($ticket_data['date_of_accident'], null, $out_put_format);
}
if(empty($ticket_data['date_of_death'])){
if (empty($ticket_data['date_of_death'])) {
$ticket_data['date_of_death'] = null;
}else{
} else {
$ticket_data['date_of_death'] = change_date_format($ticket_data['date_of_death'], null, $out_put_format);
}
if(empty($ticket_data['date_of_intimat'])){
if (empty($ticket_data['date_of_intimat'])) {
$ticket_data['date_of_intimat'] = null;
}else{
} else {
$ticket_data['date_of_intimat'] = change_date_format($ticket_data['date_of_intimat'], null, $out_put_format);
}
return $ticket_data;
}
public function createTicket()
{
{
$ticket_data = $this->request->getPost();
$ticket_data = $this->formatDateForClaim($ticket_data);
// print_rr($ticket_data); die;
if($ticket_data){
$return_value = $this->ticketMasterModel->insert($ticket_data);
if($return_value){
return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim created successfully"], 200);
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to create claim'], 200);
}
}else{
if ($ticket_data) {
$return_value = $this->ticketMasterModel->insert($ticket_data);
if ($return_value) {
//mail trigger part
$mail_responce = $this->sendAutoMailTrigger($return_value);
return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim created successfully", 'mail_responce' =>$mail_responce], 200);
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to create claim'], 200);
}
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'claim data not found'], 200);
}
}
public function updateTicket()
{
{
$ticket_id = $this->request->getPost('ticket_master_id');
$ticket_data = $this->request->getPost();
$ticket_data = $this->formatDateForClaim($ticket_data);
// print_rr($ticket_data); die;
$old_ticket_data = $this->ticketMasterModel->where('id', $ticket_id)->where('is_active', 1)->first();
if($ticket_data){
$return_value = $this->ticketMasterModel->where('id', $ticket_id)->set($ticket_data)->update();
if($return_value){
return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim updated successfully"], 200);
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to update claim'], 200);
}
}else{
if ($ticket_data) {
$return_value = $this->ticketMasterModel->where('id', $ticket_id)->set($ticket_data)->update();
if ($return_value) {
//mail trigger part
$mail_responce = $this->sendAutoMailTrigger($ticket_id);
return $this->respond(['status' => true, 'code' => 200, 'data' => $ticket_data, "message" => "Claim updated successfully", 'mail_responce' =>$mail_responce], 200);
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'Failed to update claim'], 200);
}
} else {
return $this->respond(['status' => false, 'code' => 404, 'message' => 'claim data not found'], 200);
}
}
public function mailTemplate()
{
$data = [];
$data['trigger_type'] = $this->triggerType;
$data['policy_type'] = $this->ticketType;
$data['placeHolders'] = $this->placeHolders;
$data['ticket_data'] = $this->ticketMailTemplateModel->where('is_active',1)->findAll();
$data['ticket_type'] = $this->ticketType;
$data['trigger_type'] = $this->triggerType;
return $this->loadLayout('ticket_mail_template', $data);
$data = [];
$data['trigger_type'] = $this->triggerType;
$data['policy_type'] = $this->ticketType;
$data['placeHolders'] = $this->placeHolders;
$data['ticket_data'] = $this->ticketMailTemplateModel->where('is_active', 1)->findAll();
$data['ticket_type'] = $this->ticketType;
$data['trigger_type'] = $this->triggerType;
return $this->loadLayout('ticket_mail_template', $data);
}
public function crudTemplate($action){
public function crudTemplate($action)
{
//action 1 is create. action 2 is edit and action 3 is delete
if ($action == 1){
if ($action == 1) {
$received_data = $this->request->getPost();
if (isset($received_data['id']) && $received_data['id'] != '' ){
if (isset($received_data['id']) && $received_data['id'] != '') {
$status = $this->ticketMailTemplateModel->save($received_data);
if ($status){
return $this->respond(['status'=> true],200);
}else{
return $this->respond(['status' => false],200);
if ($status) {
return $this->respond(['status' => true], 200);
} else {
return $this->respond(['status' => false], 200);
}
}else{
} else {
$status = $this->ticketMailTemplateModel->save($received_data);
if ($status){
return $this->respond(['status'=> true],200);
}else{
return $this->respond(['status' => false],200);
if ($status) {
return $this->respond(['status' => true], 200);
} else {
return $this->respond(['status' => false], 200);
}
}
}
elseif ($action == 2){
} elseif ($action == 2) {
$table_id = (int)$this->request->getPost('id');
$data = $this->ticketMailTemplateModel->where('id',$table_id)->where('is_active',1)->first();
if ($data){
return $this->respond(['status' => true,'data'=> $data],200);
}else{
return $this->respond(['status' => false],404);
$data = $this->ticketMailTemplateModel->where('id', $table_id)->where('is_active', 1)->first();
if ($data) {
return $this->respond(['status' => true, 'data' => $data], 200);
} else {
return $this->respond(['status' => false], 404);
}
}
elseif ($action == 3){
} elseif ($action == 3) {
$table_id = (int)$this->request->getPost('id');
$sql = "update ticket_mail_template set is_active = 0 where id = $table_id ";
$status = $this->ticketMailTemplateModel->query($sql);
if($status){
return $this->respond(['status'=> true],200);
}else{
return $this->respond(['status' => false],404);
$status = $this->ticketMailTemplateModel->query($sql);
if ($status) {
return $this->respond(['status' => true], 200);
} else {
return $this->respond(['status' => false], 404);
}
}
}
public function crudNote($action){
public function crudNote($action)
{
// action = 1 is read, action 2 is insert/update
if ($action == 1){
if ($action == 1) {
$ticket_master_id = $this->request->getPost('id');
if (isset($ticket_master_id) && $ticket_master_id != ''){
$data = $this->ticketNoteModel->where('is_active',1)->where('ticket_id',$ticket_master_id)->first();
if ($data){
return $this->respond(['status' => true, 'data' => $data],200);
}else{
return $this->respond(['status' => false],404);
if (isset($ticket_master_id) && $ticket_master_id != '') {
$data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->first();
if ($data) {
return $this->respond(['status' => true, 'data' => $data], 200);
} else {
return $this->respond(['status' => false], 200);
}
}
}elseif ($action == 2){
} elseif ($action == 2) {
$data = $this->request->getPost();
// if (isset($data['id']) && $data['id'] != ''){
$status = $this->ticketNoteModel->save($data);
$status = $this->ticketNoteModel->save($data);
// }
if ($status){
return $this->respond(['status'=>true],200);
}else{
return $this->respond(['status'=>false],404);
if ($status) {
return $this->respond(['status' => true], 200);
} else {
return $this->respond(['status' => false], 200);
}
}
}
public function saveReply(){
public function saveReply()
{
$received_data = $this->request->getPost();
// print_r($received_data); die;
$received_data['sender'] = 'staff';
$status = $this->ticketMessageModel->save($received_data);
if ($status){
return $this->respond(['status' => true,'code'=>200],200);
}else{
return $this->respond(['status' => false,'code' => 404],404);
$status = $this->ticketMessageModel->insert($received_data);
if ($status) {
$return = $this->sendReplyMessage($received_data);
return $this->respond(['status' => true, 'code' => 200, 'return' => $return], 200);
} else {
return $this->respond(['status' => false, 'code' => 404], 404);
}
}
public function getTicketMessage($ticket_master_id){
public function getTicketMessage($ticket_master_id)
{
// log_message('error','Function called');die();
// $ticket_master_id = $this->request->getPost('id');
$user_id = get_session_userid();
$logged_user = $this->userModel->select('first_name,last_name,profile')->where('id',$user_id)->first();
$logged_user = $this->userModel->select('first_name,last_name,profile')->where('id', $user_id)->first();
$dataToSend = [];
$dataToSend['user_name'] = $logged_user['first_name'].' '.$logged_user['last_name'];
$dataToSend['messages'] = $this->ticketMessageModel->where('is_active',1)
->where('ticket_id',$ticket_master_id)->orderBy('created_at', 'DESC')
->findAll();
foreach ($dataToSend['messages'] as $message){
$dataToSend['user_name'] = $logged_user['first_name'] . ' ' . $logged_user['last_name'];
$dataToSend['messages'] = $this->ticketMessageModel->where('is_active', 1)
->where('ticket_id', $ticket_master_id)->orderBy('created_at', 'DESC')
->findAll();
foreach ($dataToSend['messages'] as $message) {
$mail_content_converted = $this->convertHtmlToText($message['mail_content']);
$message['mail_content'] = $mail_content_converted;
}
$dataToSend['emp_name'] = $this->ticketMasterModel->select('emp_name')
->where('id',$ticket_master_id)->where('is_active',1)
->first()['emp_name'];
->where('id', $ticket_master_id)->where('is_active', 1)
->first()['emp_name'];
// dd($dataToSend);
if($dataToSend){
if ($dataToSend) {
return $dataToSend;
}else{
} else {
$data = [];
return $data;
}
}
public function convertHtmlToText($html) {
public function convertHtmlToText($html)
{
$dom = new DOMDocument();
@$dom->loadHTML($html);
return strip_tags($dom->saveHTML());
}
public function sendTringger($ticket_id = 13)
{
$ticket_data = $this->ticketMasterModel->where('id', $ticket_id)->where('is_active', 1)->first();
$template_data = $this->claimStatus
->select('ticket_mail_template.*')
->join('ticket_mail_template', 'ticket_mail_template.trigger_type = ticket_claim_status.trigger_type')
->where('ticket_mail_template.is_ative', 1)
->where('ticket_claim_status.is_ative', 1)
->where('id', $ticket_data['claim_status_id'])
->first();
//---- Email Trigger Part----------------------------------------------------------------------------------------------
if(!empty($template_data)){
$res = MailHelper::send_email(['mail' => $ticket_data['emp_email'], 'subject' => 'Mail Via Attachment Testing URL', 'message' => "",'attachments' => []]);
public function constructMailContent($ticket_id)
{
$this->myLogger->logme('error', "Constructing mail content for Ticket ID: $ticket_id");
try {
// Fetch Ticket Data
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
if (!$ticket_data) {
$this->myLogger->logme('ERROR', "No ticket data found for Ticket ID: $ticket_id");
return null;
}
$this->myLogger->logme('error', "Fetched ticket data: " . json_encode($ticket_data));
// Fetch Email Template Data
$template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
if (!$template_data) {
$this->myLogger->logme('ERROR', "No email template found for Claim Status ID: " . $ticket_data['claim_status_id']);
return null;
}
$this->myLogger->logme('error', "Fetched email template: " . json_encode($template_data));
// Generate Email Content
$subject = $this->replacePlaceholders($template_data['subject'], $ticket_data);
$message = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
// Validate Essential Fields
if (empty($ticket_data['emp_mail'])) {
$this->myLogger->logme('ERROR', "Employee email is missing for Ticket ID: $ticket_id");
return null;
}
if (empty($subject) || empty($message)) {
$this->myLogger->logme('ERROR', "Generated email content is empty for Ticket ID: $ticket_id");
return null;
}
// Construct Mail Data
$mailData = [
'mail' => $ticket_data['emp_mail'],
'subject' => $subject,
'message' => $message,
'cc' => $ticket_data['common_mails'] ?? '',
'attachments' => []
];
$this->myLogger->logme('error', "Final Email Data");
return $mailData;
} catch (\Exception $e) {
$this->myLogger->logme('ERROR', "Exception in constructMailContent: " . $e->getMessage());
return null;
}
}
public function placeholderReplace($template_data, $ticket_data)
public function replacePlaceholders($content, $ticket_data)
{
$placeholders = $this->placeHolders;
$this->myLogger->logme('error', "Replacing placeholders in content");
if(!empty($ticket_data) && !empty($content)){
foreach ($this->placeHolders as $key => $value) {
$replaceData = strtoupper($ticket_data[$value]) ?? '';
if($value == "emp_code"){
$replaceData = $ticket_data[$value] ?? '';
}
$content = str_replace($key, $replaceData, $content);
}
}
$this->myLogger->logme('error', "Final content after placeholder replacement");
return $content;
}
//mail send function
public function sendTrigger($mail_content)
{
$this->myLogger->logme('error', "Sending email with content");
$response = MailHelper::send_email($mail_content);
$this->myLogger->logme('error', "Email sent response: " . json_encode($response));
return $response;
}
//reply mail part
public function sendReplyMessage($mail_data)
{
$this->myLogger->logme('error', "Preparing reply email for Ticket ID: " . $mail_data['ticket_id']);
$acm_mails = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
if (!$acm_mails) {
$this->myLogger->logme('ERROR', "No ACM mails found for Ticket ID: " . $mail_data['ticket_id']);
return false;
}
$this->myLogger->logme('error', "Fetched ACM emails");
$emailData = [
'mail' => $mail_data['emp_mail'],
'subject' => $mail_data['mail_subject'],
'message' => $mail_data['mail_content'],
'common' => [],
'cc' => $acm_mails['common_mails'],
'attachments' => []
];
$this->myLogger->logme('error', "Final Reply Email Data");
return $this->sendTrigger($emailData);
}
}
//auto mail part
public function sendAutoMailTrigger($ticket_id)
{
$auto_mail_enable = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
$mail_responce = [];
if($auto_mail_enable['is_auto_mail'] == 1){
$mail_content = $this->constructMailContent($ticket_id);
$mail_responce = $this->sendTrigger($mail_content);
}
return $mail_responce;
}
//---- End Email Trigger Part----------------------------------------------------------------------------------------------
}

21
app/Models/EmployeeModel.php
View File

@ -240,4 +240,25 @@ class EmployeeModel extends Model
return $results;
}
public function getEmployeeByEmployeeCode($emp_code)
{
return $this->select("
employees.id AS emp_id,
employees.name AS emp_name,
employees.emp_code,
employees.mobile AS emp_mobile,
employees.email_corporate AS emp_email,
employees.relationship AS emp_relationship,
employee_polices.uhid AS policy_no,
employee_polices.tpa_id AS tpa_no
")
->join('employee_polices', 'employees.id = employee_polices.employee_id', 'left')
->where('employees.is_active', 1)
->where('employee_polices.is_active', 1)
->where('employees.emp_code', $emp_code)
->groupBy('employees.id')
->findAll();
}
}

2
app/Models/TicketClaimStatusModel.php
View File

@ -46,4 +46,6 @@ class TicketClaimStatusModel extends Model
return $data;
}
}

59
app/Models/TicketMasterModel.php
View File

@ -86,4 +86,63 @@ class TicketMasterModel extends Model
return $data;
}
public function getTemplateDataByStatusID($claim_status_id)
{
$template_data = $this->table('ticket_claim_status')
->select('ticket_mail_template.*')
->join('ticket_mail_template', 'ticket_mail_template.trigger_type = ticket_claim_status.trigger_type')
->where('ticket_mail_template.is_active', 1)
->where('ticket_claim_status.is_active', 1)
->where('ticket_claim_status.id', $claim_status_id)
->get()
->getResultArray();
return $template_data;
}
public function getTemplateDataByTicketID($ticket_id)
{
$template_data = $this
->select("ticket_mail_template.*, ticket_master.emp_mail")
->join('ticket_claim_status', 'ticket_master.claim_status_id = ticket_claim_status.id and ticket_claim_status.is_active = 1')
->join('ticket_mail_template', '
ticket_claim_status.trigger_type = ticket_mail_template.trigger_type
and ticket_claim_status.ticket_type = ticket_mail_template.ticket_type
and ticket_mail_template.is_active = 1')
->where('ticket_master.id', $ticket_id)
->where('ticket_master.is_active', 1)
->first();
return $template_data;
}
public function getTicketDataByTicketID($ticket_id)
{
$ticket_data = $this->select("
ticket_master.*,
user_profiles.first_name as acm,
user_profiles.mobile as acm_mobile,
user_profiles.email as acm_email,
clients.common_mails,
clients.client_name,
insurers.name as insurer_name,
tpa.name as tpa_name
")
->join('clients', 'ticket_master.client_id = clients.id', 'left')
->join('insurers', 'ticket_master.insurer_id = insurers.id', 'left')
->join('tpa', 'ticket_master.tpa_id = tpa.id', 'left')
->join('user_profiles', 'ticket_master.acm_id = user_profiles.id', 'left')
->where('ticket_master.id', $ticket_id)
->where('ticket_master.is_active', 1)
->first();
return $ticket_data;
}
}

71
app/Views/ticket_edit_onbording.php
View File

@ -78,11 +78,53 @@
</div>
</div>
<div class="modal fade" id="member_data_modal" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-dialog modal-dialog-centered">
<div class="modal-content">
<div class="modal-header">
<h4 class="modal-title" id="myCenterModalLabel"></h4>
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
</div>
<div class="modal-body">
<div class="form-row">
<div class="form-group col-md-12">
<label for="acm_id">Insured Member<span class="text-danger"></span></label>
<select class="form-control" onchange="setMemberData(this)">
<option value="0">Select Insured Member</option>
<?php if (!empty($member_data)) : ?>
<?php foreach ($member_data as $value) : ?>
<option value="<?= isset($value['emp_code']) ? $value['emp_code'] : '' ?>"
data-empID="<?= isset($value['emp_id']) ? $value['emp_id'] : '' ?>"
data-empName="<?= isset($value['emp_name']) ? htmlspecialchars($value['emp_name'], ENT_QUOTES, 'UTF-8') : '' ?>"
data-policyNo="<?= isset($value['policy_no']) ? $value['policy_no'] : '' ?>"
data-tpaNo="<?= isset($value['tpa_no']) ? $value['tpa_no'] : '' ?>"
data-relationship="<?= isset($value['emp_relationship']) ? htmlspecialchars($value['emp_relationship'], ENT_QUOTES, 'UTF-8') : '' ?>">
<?= isset($value['emp_name']) && isset($value['emp_relationship'])
? htmlspecialchars($value['emp_name'] . ' - ' . $value['emp_relationship'], ENT_QUOTES, 'UTF-8')
: 'Unknown Member' ?>
</option>
<?php endforeach; ?>
<?php endif; ?>
</select>
</div>
</div>
</div>
<div class="modal-footer">
<a class="btn btn-primary close" data-dismiss="modal" aria-label="Close">Submit</a>
</div>
</div>
</div>
</div>
<div id="ticket_conversation_div">
<?php include("ticket_conversation.php") ?>
</div>
<?php //include("ticket_form_handler.php") ?>
<script>
function submitClaimForm(event, form) {
event.preventDefault();
@ -116,7 +158,7 @@ function submitClaimForm(event, form) {
toastr.error(response.message, 'ERROR');
}
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
$('.loader-mask').delay(350).fadeOut('slow');
},
error: function(xhr, status, error) {
console.error(xhr.responseText);
@ -129,5 +171,32 @@ function submitClaimForm(event, form) {
});
}
function openFetchEmpDataodal() {
var myModal = new bootstrap.Modal(document.getElementById('member_data_modal'));
myModal.show();
}
function setMemberData(input) {
var selectedOption = $(input).find(':selected');
// Retrieve the data-* attributes
var empId = selectedOption.data('empid');
var empName = selectedOption.data('empname');
var policyNo = selectedOption.data('policyno');
var tpaNo = selectedOption.data('tpano');
var relationship = selectedOption.data('relationship');
$('#tpa_no').val(tpaNo);
$('#insured_emp_id').val(empId);
$('#insured_name').val(empName);
$('#policy_no').val(policyNo);
$('#relationship option').each(function() {
if ($(this).text() === relationship) {
$(this).prop('selected', true);
}
});
}
</script>

10
app/Views/ticket_form_gmc.php
View File

@ -26,7 +26,7 @@
<div class="form-group col-md-3">
<label for="claim_status">Status<span class="text-danger"></span></label>
<select class="form-control" id="claim_status_id" name="claim_status_id">
<option value="0">Select status</option>
<!-- <option value="0">Select status</option> -->
<?php
if (isset($claim_status) && count($claim_status)) {
foreach ($claim_status as $key => $value) {
@ -41,7 +41,7 @@
<div class="form-group col-md-3">
<label for="priority">Priority<span class="text-danger"></span></label>
<select class="form-control" id="priority" name="priority">
<option value="0">Select Priority</option>
<!-- <option value="0">Select Priority</option> -->
<?php
if (isset($priorityType) && count($priorityType)) {
foreach ($priorityType as $key => $value) {
@ -56,7 +56,7 @@
<div class="form-group col-md-3">
<label for="acm_id">Account Manager<span class="text-danger"></span></label>
<select class="form-control" id="acm_id" name="acm_id">
<option value="0">Select Account Manager</option>
<!-- <option value="0">Select Account Manager</option> -->
<?php
if (isset($acms) && count($acms)) {
foreach ($acms as $key => $value) {
@ -156,7 +156,7 @@
<label for="mode_of_intimation"> Mode of Intimation <span
class="text-danger"></span></label>
<select class="form-control" id="mode_of_intimation" name="mode_of_intimation">
<option value="0">Select Mode</option>
<!-- <option value="0">Select Mode</option> -->
<?php
if (isset($modeOFIntimate) && count($modeOFIntimate)) {
foreach ($modeOFIntimate as $key => $value) {
@ -171,7 +171,7 @@
<div class="form-group col-md-3">
<label for="claim_type"> Claim Type <span class="text-danger"></span></label>
<select class="form-control" id="claim_type" name="claim_type">
<option value="0">Select claim Type</option>
<!-- <option value="0">Select claim Type</option> -->
<?php
if (isset($claim_type) && count($claim_type)) {
foreach ($claim_type as $key => $value) {

8
app/Views/ticket_form_gpa.php
View File

@ -33,7 +33,7 @@
<div class="form-group col-md-3">
<label for="claim_status">Status<span class="text-danger"></span></label>
<select class="form-control" id="claim_status_id" name="claim_status_id">
<option value="0">Select status</option>
<!-- <option value="0">Select status</option> -->
<?php
if (isset($claim_status) && count($claim_status)) {
foreach ($claim_status as $key => $value) {
@ -48,7 +48,7 @@
<div class="form-group col-md-3">
<label for="acm_id">Account Manager<span class="text-danger"></span></label>
<select class="form-control" id="acm_id" name="acm_id">
<option value="0">Select Account Manager</option>
<!-- <option value="0">Select Account Manager</option> -->
<?php
if (isset($acms) && count($acms)) {
foreach ($acms as $key => $value) {
@ -86,7 +86,7 @@
if (isset($ticket_type) && count($ticket_type)) {
foreach ($ticket_type as $key => $value) {
if($key != 1){
$selected = (isset($ticket_data) && $ticket_data['ticket_type_id'] == $key) ? 'selected' : '';
$selected = (isset($ticket_data) && $ticket_data['ticket_type_id'] == $key) ? 'selected' : ((isset($selected_ticket_type) && $selected_ticket_type == $key) ? 'selected' : '');
echo "<option value='" . $key . "' $selected>" . $value . "</option>";
}
}
@ -98,7 +98,7 @@
<div class="form-group col-md-3">
<label for="claim_type"> Claim Type <span class="text-danger"></span></label>
<select class="form-control" id="claim_type" name="claim_type">
<option value="0">Select claim Type</option>
<!-- <option value="0">Select claim Type</option> -->
<?php
if (isset($claim_type) && count($claim_type)) {
foreach ($claim_type as $key => $value) {

21
app/Views/ticket_form_handler.php
View File

@ -43,11 +43,12 @@
<?php
if ($ticket_form == 1) {
include('ticket_form_gmc.php');
} else {
include('ticket_form_gpa.php');
if(!isset($view_ticket_page)){
if ($selected_ticket_type == 1) {
include('ticket_form_gmc.php');
} else {
include('ticket_form_gpa.php');
}
}
?>
@ -364,7 +365,7 @@ function submitClaimForm(event, form) {
event.preventDefault();
const formAction = '<?= base_url("ticket/create"); ?>';
const formAction = '<?= isset($view_ticket_page) ? base_url("ticket/update") : base_url("ticket/create"); ?>';
// Show loader
$('.loader').fadeIn();
@ -574,10 +575,10 @@ function appendACMS(data) {
$('#acm_id').empty();
$('#acm_id').append($('<option>', {
value: '0',
text: 'Select Account Manager'
}));
// $('#acm_id').append($('<option>', {
// value: '0',
// text: 'Select Account Manager'
// }));
$.each(data, function(index, item) {
var option = $('<option>', {

2
app/Views/ticket_reply.php
View File

@ -70,7 +70,7 @@ $(document).ready(function() {
};
const editor = Jodit.make("#ticket_mail_editor", editorConfig);
var mail_content = '<?=isset($reply_data['mail_content'])?$reply_data['mail_content']:'' ?>';
var mail_content = `<?=isset($reply_data['mail_content'])?$reply_data['mail_content']:'' ?>`;
$('.jodit-wysiwyg').html(mail_content);
let lastActiveField = null;