diff --git a/app/Config/Routes.php b/app/Config/Routes.php
index 20d56fb4..0ac3773a 100755
--- a/app/Config/Routes.php
+++ b/app/Config/Routes.php
@@ -491,3 +491,14 @@ $routes->group("/bdsReport", ["filter" => "authMVC"], function ($routes) {
     $routes->get('bap_wise_data/(:any)','BDSReportController::Bap_Wise_Data/$1');
 
 });
+
+//New Tickets
+$routes->group("/ticket", ["filter" => "authMVC"], function ($routes) {
+   $routes->match( ['get', 'post'], 'list','TicketController::ticketList');
+   $routes->get('new','TicketController::ticket_form');
+   $routes->post('create','TicketController::createTicket');
+   $routes->get('update','TicketController::updateTicket');
+   $routes->get('view/(:any)','TicketController::view_ticket/$1');
+   $routes->get('mail_template','TicketController::createMailTemplate');
+});
+
diff --git a/app/Controllers/TicketController.php b/app/Controllers/TicketController.php
new file mode 100644
index 00000000..f41e53b1
--- /dev/null
+++ b/app/Controllers/TicketController.php
@@ -0,0 +1,132 @@
+<?php
+
+namespace App\Controllers;
+
+use App\Controllers\BaseController;
+use CodeIgniter\HTTP\ResponseInterface;
+
+use Psr\Log\LoggerInterface;
+use Kint\Kint;
+
+use CodeIgniter\API\ResponseTrait;
+
+class TicketController extends BaseController
+{   
+    use ResponseTrait;
+
+    protected $myLogger;
+    protected $ticketType;
+    protected $priorityType;
+    protected $relationshipType;
+
+    public function __construct()
+    {
+        $this->myLogger = \Config\Services::mylogger();
+        $this->ticketType = [1 => "Claim-GMC", 2 => "Claim-GPA", 3 => "EDLI", 4 => "GTLI"];
+        $this->priorityType = [
+            1 => "Low", 
+            2 => "Medium", 
+            3 => "High", 
+            4 => "Urgent", 
+            5 => "Emergency", 
+            6 => "Critical"
+        ];
+        $this->relationshipType = [
+            "self" => "Self",
+            "spouse" => "Spouse",
+            "son" => "Son",
+            "daughter" => "Daughter",
+            "father" => "Father",
+            "mother" => "Mother",
+            "father-in-law" => "Father-in-Law",
+            "mother-in-law" => "Mother-in-Law"
+        ];
+    }
+
+    public function ticketList()
+    {   
+        if ($this->request->is('get')) {
+            $data['page_name'] = "Claims";
+            $data['ticket_type'] = $this->ticketType;
+            $data['claim_status'] = [];
+            $data['client_list'] = [];
+
+            return $this->loadLayout('ticket_search', $data);
+
+        } else{
+
+            $data['ticket_data'] = $this->ticketSearch();
+            $html = view('ticket_list', $data);
+            return $this->respond(['status' => true, 'html' => $html], 200);
+        }
+    }
+
+    public function ticketSearch()
+    {
+        $search_data = $this->request->getPost();
+        // print_r($search_data); die;
+
+        $data = [
+            [
+                'id' => 1,
+                'status' => 'Approved',
+                'claim_no' => 'CL12345',
+                'tpa_id' => 'TPA001',
+                'emp_name' => 'John Doe',
+                'insurer_name' => 'ABC Insurance',
+                'client_name' => 'XYZ Corp',
+                'tat' => '5 Days',
+            ],
+            [
+                'id' => 2,
+                'status' => 'Pending',
+                'claim_no' => 'CL12346',
+                'tpa_id' => 'TPA002',
+                'emp_name' => 'Jane Smith',
+                'insurer_name' => 'DEF Insurance',
+                'client_name' => 'LMN Ltd',
+                'tat' => '3 Days',
+            ],
+            [
+                'id' => 3,
+                'status' => 'Rejected',
+                'claim_no' => 'CL12347',
+                'tpa_id' => 'TPA003',
+                'emp_name' => 'Alice Johnson',
+                'insurer_name' => 'GHI Insurance',
+                'client_name' => 'PQR Co',
+                'tat' => '7 Days',
+            ],
+        ];
+        
+        return $data;
+    }
+
+    public function ticket_form()
+    {
+        $data['ticket_form'] = 1;
+        return $this->loadLayout('ticket_form_gmc', $data);
+    }
+
+    public function view_ticket($ticket_id)
+    {
+        $data = [];
+        return $this->loadLayout('ticket_edit_onbording', $data);
+    }
+
+    public function createTicket()
+    {   
+    }
+
+    public function updateTicket()
+    {
+    }
+
+    public function createMailTemplate()
+    {
+        $data = [];
+        return $this->loadLayout('ticket_mail_template', $data);
+    }
+
+
+}
diff --git a/app/Models/TicketClaimStatusModel.php b/app/Models/TicketClaimStatusModel.php
new file mode 100644
index 00000000..d0e959e7
--- /dev/null
+++ b/app/Models/TicketClaimStatusModel.php
@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+class TicketClaimStatusModel extends Model
+{
+    protected $table            = 'ticket_claim_status';
+    protected $primaryKey       = 'id';
+    protected $useAutoIncrement = true;
+    protected $returnType       = 'array';
+    protected $useSoftDeletes   = false;
+    protected $protectFields    = true;
+    protected $allowedFields    = [];
+
+      // Callbacks
+      protected $allowCallbacks       = true;
+      protected $beforeInsert         = ["checkAndADDCreatedByValue"];
+      protected $afterInsert          = [];
+      protected $beforeUpdate         = ["checkAndUpdateUpdatedByValue"];
+      protected $afterUpdate          = [];
+      protected $beforeFind           = [];
+      protected $afterFind            = [];
+      protected $beforeDelete         = [];
+      protected $afterDelete          = [];
+  
+      protected function checkAndADDCreatedByValue(array $data)
+      {
+          // Check if 'updated_by' value is null or empty
+          if (empty($data['data']['created_by'])) {           
+              // Set 'updated_by' value to the current session user ID
+              $data['data']['created_by'] = get_session_userid();
+          }
+  
+          return $data;
+      }
+  
+      protected function checkAndUpdateUpdatedByValue(array $data)
+      {
+          // Check if 'updated_by' value is null or empty
+          if (empty($data['data']['updated_by'])) {           
+              // Set 'updated_by' value to the current session user ID
+              $data['data']['updated_by'] = get_session_userid();
+          }
+  
+          return $data;
+      }
+}
diff --git a/app/Models/TicketHistoryModel.php b/app/Models/TicketHistoryModel.php
new file mode 100644
index 00000000..6337be4b
--- /dev/null
+++ b/app/Models/TicketHistoryModel.php
@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+class TicketHistoryModel extends Model
+{
+    protected $table            = 'ticket_history';
+    protected $primaryKey       = 'id';
+    protected $useAutoIncrement = true;
+    protected $returnType       = 'array';
+    protected $useSoftDeletes   = false;
+    protected $protectFields    = true;
+    protected $allowedFields    = [];
+
+  // Callbacks
+  protected $allowCallbacks       = true;
+  protected $beforeInsert         = ["checkAndADDCreatedByValue"];
+  protected $afterInsert          = [];
+  protected $beforeUpdate         = ["checkAndUpdateUpdatedByValue"];
+  protected $afterUpdate          = [];
+  protected $beforeFind           = [];
+  protected $afterFind            = [];
+  protected $beforeDelete         = [];
+  protected $afterDelete          = [];
+
+  protected function checkAndADDCreatedByValue(array $data)
+  {
+      // Check if 'updated_by' value is null or empty
+      if (empty($data['data']['created_by'])) {           
+          // Set 'updated_by' value to the current session user ID
+          $data['data']['created_by'] = get_session_userid();
+      }
+
+      return $data;
+  }
+
+  protected function checkAndUpdateUpdatedByValue(array $data)
+  {
+      // Check if 'updated_by' value is null or empty
+      if (empty($data['data']['updated_by'])) {           
+          // Set 'updated_by' value to the current session user ID
+          $data['data']['updated_by'] = get_session_userid();
+      }
+
+      return $data;
+  }
+}
diff --git a/app/Models/TicketMailTemplateModel.php b/app/Models/TicketMailTemplateModel.php
new file mode 100644
index 00000000..609338bb
--- /dev/null
+++ b/app/Models/TicketMailTemplateModel.php
@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+class TicketMailTemplateModel extends Model
+{
+    protected $table            = 'ticket_mail_template';
+    protected $primaryKey       = 'id';
+    protected $useAutoIncrement = true;
+    protected $returnType       = 'array';
+    protected $useSoftDeletes   = false;
+    protected $protectFields    = true;
+    protected $allowedFields    = [];
+
+     // Callbacks
+     protected $allowCallbacks       = true;
+     protected $beforeInsert         = ["checkAndADDCreatedByValue"];
+     protected $afterInsert          = [];
+     protected $beforeUpdate         = ["checkAndUpdateUpdatedByValue"];
+     protected $afterUpdate          = [];
+     protected $beforeFind           = [];
+     protected $afterFind            = [];
+     protected $beforeDelete         = [];
+     protected $afterDelete          = [];
+ 
+     protected function checkAndADDCreatedByValue(array $data)
+     {
+         // Check if 'updated_by' value is null or empty
+         if (empty($data['data']['created_by'])) {           
+             // Set 'updated_by' value to the current session user ID
+             $data['data']['created_by'] = get_session_userid();
+         }
+ 
+         return $data;
+     }
+ 
+     protected function checkAndUpdateUpdatedByValue(array $data)
+     {
+         // Check if 'updated_by' value is null or empty
+         if (empty($data['data']['updated_by'])) {           
+             // Set 'updated_by' value to the current session user ID
+             $data['data']['updated_by'] = get_session_userid();
+         }
+ 
+         return $data;
+     }
+}
diff --git a/app/Models/TicketMasterModel.php b/app/Models/TicketMasterModel.php
new file mode 100644
index 00000000..060f1594
--- /dev/null
+++ b/app/Models/TicketMasterModel.php
@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+class TicketMasterModel extends Model
+{
+    protected $table            = 'ticket_master';
+    protected $primaryKey       = 'id';
+    protected $useAutoIncrement = true;
+    protected $returnType       = 'array';
+    protected $useSoftDeletes   = false;
+    protected $protectFields    = true;
+    protected $allowedFields    = [];  
+    
+    // Callbacks
+    protected $allowCallbacks       = true;
+    protected $beforeInsert         = ["checkAndADDCreatedByValue"];
+    protected $afterInsert          = [];
+    protected $beforeUpdate         = ["checkAndUpdateUpdatedByValue"];
+    protected $afterUpdate          = [];
+    protected $beforeFind           = [];
+    protected $afterFind            = [];
+    protected $beforeDelete         = [];
+    protected $afterDelete          = [];
+
+    protected function checkAndADDCreatedByValue(array $data)
+    {
+        // Check if 'updated_by' value is null or empty
+        if (empty($data['data']['created_by'])) {           
+            // Set 'updated_by' value to the current session user ID
+            $data['data']['created_by'] = get_session_userid();
+        }
+
+        return $data;
+    }
+
+    protected function checkAndUpdateUpdatedByValue(array $data)
+    {
+        // Check if 'updated_by' value is null or empty
+        if (empty($data['data']['updated_by'])) {           
+            // Set 'updated_by' value to the current session user ID
+            $data['data']['updated_by'] = get_session_userid();
+        }
+
+        return $data;
+    }
+}
diff --git a/app/Models/TicketMessageModel.php b/app/Models/TicketMessageModel.php
new file mode 100644
index 00000000..22044b2f
--- /dev/null
+++ b/app/Models/TicketMessageModel.php
@@ -0,0 +1,50 @@
+<?php
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+class TicketMessageModel extends Model
+{
+    protected $table            = 'ticket_messages';
+    protected $primaryKey       = 'id';
+    protected $useAutoIncrement = true;
+    protected $returnType       = 'array';
+    protected $useSoftDeletes   = false;
+    protected $protectFields    = true;
+    protected $allowedFields    = [];
+
+    
+  // Callbacks
+  protected $allowCallbacks       = true;
+  protected $beforeInsert         = ["checkAndADDCreatedByValue"];
+  protected $afterInsert          = [];
+  protected $beforeUpdate         = ["checkAndUpdateUpdatedByValue"];
+  protected $afterUpdate          = [];
+  protected $beforeFind           = [];
+  protected $afterFind            = [];
+  protected $beforeDelete         = [];
+  protected $afterDelete          = [];
+
+  protected function checkAndADDCreatedByValue(array $data)
+  {
+      // Check if 'updated_by' value is null or empty
+      if (empty($data['data']['created_by'])) {           
+          // Set 'updated_by' value to the current session user ID
+          $data['data']['created_by'] = get_session_userid();
+      }
+
+      return $data;
+  }
+
+  protected function checkAndUpdateUpdatedByValue(array $data)
+  {
+      // Check if 'updated_by' value is null or empty
+      if (empty($data['data']['updated_by'])) {           
+          // Set 'updated_by' value to the current session user ID
+          $data['data']['updated_by'] = get_session_userid();
+      }
+
+      return $data;
+  }
+}
\ No newline at end of file
diff --git a/app/Models/TicketNoteModel.php b/app/Models/TicketNoteModel.php
new file mode 100644
index 00000000..b3a62b94
--- /dev/null
+++ b/app/Models/TicketNoteModel.php
@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+class TicketNoteModel extends Model
+{
+    protected $table            = 'ticket_notes';
+    protected $primaryKey       = 'id';
+    protected $useAutoIncrement = true;
+    protected $returnType       = 'array';
+    protected $useSoftDeletes   = false;
+    protected $protectFields    = true;
+    protected $allowedFields    = [];
+
+      // Callbacks
+      protected $allowCallbacks       = true;
+      protected $beforeInsert         = ["checkAndADDCreatedByValue"];
+      protected $afterInsert          = [];
+      protected $beforeUpdate         = ["checkAndUpdateUpdatedByValue"];
+      protected $afterUpdate          = [];
+      protected $beforeFind           = [];
+      protected $afterFind            = [];
+      protected $beforeDelete         = [];
+      protected $afterDelete          = [];
+  
+      protected function checkAndADDCreatedByValue(array $data)
+      {
+          // Check if 'updated_by' value is null or empty
+          if (empty($data['data']['created_by'])) {           
+              // Set 'updated_by' value to the current session user ID
+              $data['data']['created_by'] = get_session_userid();
+          }
+  
+          return $data;
+      }
+  
+      protected function checkAndUpdateUpdatedByValue(array $data)
+      {
+          // Check if 'updated_by' value is null or empty
+          if (empty($data['data']['updated_by'])) {           
+              // Set 'updated_by' value to the current session user ID
+              $data['data']['updated_by'] = get_session_userid();
+          }
+  
+          return $data;
+      }
+}
diff --git a/app/Views/layout/header.php b/app/Views/layout/header.php
index 690cedc5..e8209e4b 100755
--- a/app/Views/layout/header.php
+++ b/app/Views/layout/header.php
@@ -625,7 +625,7 @@
                         </li>
 
                     <?php } ?>
-
+<!-- 
                     <li>
                         <?php
                         $sessionData = get_session_userdata();
@@ -639,6 +639,27 @@
                             <i class="mdi mdi-lifebuoy"></i>
                             <span> Tickets </span>
                         </a>
+                    </li> -->
+
+                    <li>
+                        <a href="#sidebarDashboardsTicket" data-toggle="collapse" class="waves-effect">
+                            <i class="mdi mdi-lifebuoy"></i>
+                            <span class="badge badge-success badge-pill float-right">2</span>
+                            <span> Claims </span>
+                        </a>
+                        <div class="collapse" id="sidebarDashboardsTicket">
+                            <ul class="nav-second-level">
+                                <li>
+                                    <a href="<?= base_url('/ticket/new') ?>">New claim</a>
+                                </li>
+                                <li>
+                                    <a href="<?= base_url('/ticket/list') ?>">Claim List</a>
+                                </li>
+                                <li>
+                                    <a href="<?= base_url('/ticket/mail_template') ?>">Mail Template</a>
+                                </li>
+                            </ul>
+                        </div>
                     </li>
 
                     <li>
diff --git a/app/Views/ticket_conversation.php b/app/Views/ticket_conversation.php
new file mode 100644
index 00000000..0b34ae71
--- /dev/null
+++ b/app/Views/ticket_conversation.php
@@ -0,0 +1,67 @@
+<div class="card mb-3" style="margin-right: 23px;">
+    <div class="card-body">
+        <div class="row">
+            <div class="col-xl-2 col-lg-3">
+                <div class="text-center">
+                    <div class="mb-3">
+                        <img src="https://venbait.in/nhance/helpdesk/dev/assets/helpdeskz/images/user.jpg"
+                            class="user-avatar rounded-circle img-fluid" style="max-width: 100px">
+                    </div>
+                    <div class="mb-3">
+                        <div>RUPESH</div>
+                        <span class="badge badge-dark">User</span>
+                    </div>
+                </div>
+            </div>
+            <div class="col">
+                <div class="mb-3">
+                    <div class="text-muted"><i class="fa fa-calendar"></i> 16 December 2024 04:15 pm</div>
+                </div>
+                <div id="msg_388" class="form-group">
+                    Body </div>
+                <div class="form-group mt-5">
+                    <button class="btn btn-dark btn-sm" type="button" onclick="quoteMessage(388);"><i
+                            class="fa fa-quote-left"></i> Quote</button>
+                </div>
+                <div class="border-top mt-3 pt-4 text-right">
+                </div>
+            </div>
+        </div>
+
+    </div>
+</div>
+
+<div class="card mb-3 bg-staff" style="margin-right: 23px;">
+    <div class="card-body">
+        <div class="row">
+            <div class="col-xl-2 col-lg-3">
+                <div class="text-center">
+                    <div class="mb-3">
+                        <img src="https://venbait.in/nhance/helpdesk/dev/assets/helpdeskz/images/agent.jpg"
+                            class="user-avatar rounded-circle img-fluid" style="max-width: 100px">
+                    </div>
+                    <div class="mb-3">
+                        <div>Venkatesh HelpDesk Admin</div>
+                        <span class="badge badge-primary">Staff</span>
+                    </div>
+                </div>
+            </div>
+            <div class="col">
+                <div class="mb-3">
+                    <div class="text-muted"><i class="fa fa-calendar"></i> 24 January 2025 03:41 pm</div>
+                </div>
+                <div id="msg_394" class="form-group">
+                    <p>hi how are you i am fine</p>
+                </div>
+                <div class="form-group mt-5">
+                    <button class="btn btn-dark btn-sm" type="button" onclick="quoteMessage(394);"><i
+                            class="fa fa-quote-left"></i> Quote</button>
+                </div>
+                <div class="border-top mt-3 pt-4 text-right">
+                    <i class="fa fa-globe"></i> 115.97.253.189
+                </div>
+            </div>
+        </div>
+
+    </div>
+</div>
\ No newline at end of file
diff --git a/app/Views/ticket_edit_onbording.php b/app/Views/ticket_edit_onbording.php
new file mode 100644
index 00000000..22b50aba
--- /dev/null
+++ b/app/Views/ticket_edit_onbording.php
@@ -0,0 +1,72 @@
+<style>
+.bg-staff {
+    background-color: #FFF5E5;
+}
+</style>
+<div class="row">
+    <div class="col-12">
+        <div class="card" style="margin-right: 23px;">
+            <div class="card-body">
+                <!-- Header Section -->
+                <div class="row mb-3">
+                    <div class="col-6 d-flex align-items-center">
+                        <h4 class="mb-0">Ticket</h4>
+                    </div>
+                    <div class="col-6 text-right">
+                        <a href="<?= base_url('ticket/list'); ?>" aria-label="Back to ticket list">
+                            <i class="fas fa-arrow-left" style="font-size: 17px;"></i>
+                        </a>
+                    </div>
+                </div>
+
+                <!-- Navigation Tabs -->
+                <ul class="nav nav-pills navtab-bg">
+                    <li class="nav-item">
+                        <a href="#general-tab" data-toggle="tab" class="nav-link px-2 py-1 active" id="general_tab" aria-expanded="true">
+                            <i class="mdi mdi-contacts mr-1"></i>
+                            <span class="d-none d-sm-inline-block">General</span>
+                        </a>
+                    </li>
+                    <li class="nav-item">
+                        <a href="#reply-tab" data-toggle="tab" class="nav-link px-2 py-1" id="reply_tab" aria-expanded="false">
+                            <i class="fa fa-file mr-1"></i>
+                            <span class="d-none d-sm-inline-block">Reply</span>
+                        </a>
+                    </li>
+                    <li class="nav-item">
+                        <a href="#note-tab" data-toggle="tab" class="nav-link px-2 py-1" id="note_tab" aria-expanded="false">
+                            <i class="mdi mdi-account-switch mr-1"></i>
+                            <span class="d-none d-sm-inline-block">Note</span>
+                        </a>
+                    </li>
+                    <li class="nav-item">
+                        <a href="#history-tab" data-toggle="tab" class="nav-link px-2 py-1" id="history_tab" aria-expanded="false">
+                            <i class="mdi mdi-source-branch mr-1"></i>
+                            <span class="d-none d-sm-inline-block">History</span>
+                        </a>
+                    </li>
+                </ul>
+
+                <!-- Tab Content -->
+                <div class="tab-content">
+                    <div class="tab-pane fade show active" id="general-tab">
+                        <?php include('ticket_form_gpa.php'); ?>
+                    </div>
+                    <div class="tab-pane fade" id="reply-tab">
+                        <?php include('ticket_reply.php'); ?>
+                    </div>
+                    <div class="tab-pane fade" id="note-tab">
+                        <?php include('ticket_note.php'); ?>
+                    </div>
+                    <div class="tab-pane fade" id="history-tab">
+                        <?php include('ticket_history.php'); ?>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+</div>
+
+<div id="ticket_conversation_div">
+    <?php include("ticket_conversation.php") ?>
+</div>
\ No newline at end of file
diff --git a/app/Views/ticket_form_gmc.php b/app/Views/ticket_form_gmc.php
new file mode 100644
index 00000000..8c381b92
--- /dev/null
+++ b/app/Views/ticket_form_gmc.php
@@ -0,0 +1,246 @@
+<div class="row">
+    <div class="col-12">
+        <div class="<?= isset($ticket_form) ? "card" : "" ?>">
+            <div class="card-body">
+                <?php if(isset($ticket_form)){ ?>
+                <div class="row" style="margin-bottom:1rem;">
+                    <div class="col-6" style="align-self: center;">
+                        <h4 id="page_title" style="position: relative;">Claim GMC </h4>
+                    </div>
+                </div>
+                <?php } ?>
+                <form role="form" class="parsley-examples" method="post" id="ticket_form_gmc"enctype="multipart/form-data">
+                    <div class="form-group">
+                        <div class="form-row">
+
+                            <div class="form-group col-md-3">
+                                <label for="claim_status">Status<span class="text-danger"></span></label>
+                                <select class="form-control" id="claim_status_id" name="claim_status_id">
+                                    <option value="0">Select status</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="priority">Priority<span class="text-danger"></span></label>
+                                <select class="form-control" id="priority" name="priority">
+                                    <option value="0">Select Priority</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="acm_id">Account Manager<span class="text-danger"></span></label>
+                                <select class="form-control" id="acm_id" name="acm_id">
+                                    <option value="0">Select Account Manager</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="policy_no">Policy No<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="policy_no"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="policy_no">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="acm_id">Insurer<span class="text-danger"></span></label>
+                                <select class="form-control" id="insurer_id" name="insurer_id">
+                                    <option value="0">Select insurer</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="acm_id">TPA<span class="text-danger"></span></label>
+                                <select class="form-control" id="tpa_id" name="tpa_id">
+                                    <option value="0">Select TPA</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="client_name">Corporate Name<span class="text-danger"></span></label>
+                                <select class="form-control" id="client_id" name="client_id">
+                                    <option value="0">Select Corporate</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['client_name'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="emp_code">Employee ID<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="emp_code" placeholder="Enter Employee ID"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="emp_code">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="tpa_id">TPA ID<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="tpa_no" placeholder="Enter TPA ID"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="tpa_no">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="emp_name">Employee Name<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="emp_name" placeholder="Enter Employee Name"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="emp_name">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="insured_name"> Insured Name <span class="text-danger"></span></label>
+                                <select class="form-control" id="insured_name" name="insured_name">
+                                    <option value="0">Select Insured Name</option>
+                                    <?php
+                                        if (isset($ticket_type) && count($ticket_type)) {
+                                            foreach ($ticket_type as $key => $value) {
+                                                echo "<option value='" . $key . "'>" . $value . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="relationship"> Relationship <span class="text-danger"></span></label>
+                                <select class="form-control" id="relationship" name="relationship">
+                                    <option value="0">Select Relationship</option>
+                                    <?php
+                                        if (isset($ticket_type) && count($ticket_type)) {
+                                            foreach ($ticket_type as $key => $value) {
+                                                echo "<option value='" . $key . "'>" . $value . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="client_name">Employee Mobile No<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="emp_mobile" placeholder="Enter EMP Mobile"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="emp_mobile">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="emp_mail">Employee Mail ID<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="emp_mail" placeholder="Enter EMP Mail"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="emp_mail">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="mode_of_intimation"> Mode of Intimation <span
+                                        class="text-danger"></span></label>
+                                <select class="form-control" id="mode_of_intimation" name="mode_of_intimation">
+                                    <option value="0">Select Mode</option>
+                                    <?php
+                                        if (isset($ticket_type) && count($ticket_type)) {
+                                            foreach ($ticket_type as $key => $value) {
+                                                echo "<option value='" . $key . "'>" . $value . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="claim_type"> Claim Type <span class="text-danger"></span></label>
+                                <select class="form-control" id="claim_type" name="claim_type">
+                                    <option value="0">Select claim Type</option>
+                                    <?php
+                                        if (isset($ticket_type) && count($ticket_type)) {
+                                            foreach ($ticket_type as $key => $value) {
+                                                echo "<option value='" . $key . "'>" . $value . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="hospital_name">Hospital Name<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="hospital_name"
+                                    placeholder="Enter Hospital Name"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="hospital_name">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="doa">DOA<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="doa" placeholder="Enter DOA"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="doa">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="dod">DOD<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="dod" placeholder="Enter DOD"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>" name="dod">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="claim_amount">Claim Amount<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="claim_amount"
+                                    placeholder="Enter Claim Amount"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="claim_amount">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="pod_no">POD No<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="pod_no" placeholder="Enter POD NO"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="pod_no">
+                            </div>
+
+                        </div>
+                    </div>
+                    <div class="form-group col-md-12 text-right m-b-0" style="margin-top: 29px;">
+                        <button type="submit" class="btn btn-primary waves-effect waves-light mr-1"
+                            id="btnSubmit">Submit</button>
+                    </div>
+            
+                </div>
+            </form>
+        </div>
+    </div>
+</div>
diff --git a/app/Views/ticket_form_gpa.php b/app/Views/ticket_form_gpa.php
new file mode 100644
index 00000000..6cac4d51
--- /dev/null
+++ b/app/Views/ticket_form_gpa.php
@@ -0,0 +1,173 @@
+<div class="row">
+    <div class="col-12">
+    <div class="<?= isset($ticket_form) ? "card" : "" ?>">
+            <div class="card-body">
+                <?php if(isset($ticket_form)){ ?>
+                    <div class="row" style="margin-bottom:1rem;">
+                        <div class="col-6" style="align-self: center;">
+                            <h4 id="page_title" style="position: relative;">Claim GPA </h4>
+                        </div>
+                    </div>
+                <?php } ?>
+                <form role="form" class="parsley-examples" method="post" id="ticket_form_gmc"
+                    enctype="multipart/form-data">
+                    <div class="form-group">
+                        <div class="form-row">
+
+                            <div class="form-group col-md-3">
+                                <label for="claim_status">Status<span class="text-danger"></span></label>
+                                <select class="form-control" id="claim_status" name="claim_status">
+                                    <option value="0">Select status</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="acm_id">Account Manager<span class="text-danger"></span></label>
+                                <select class="form-control" id="acm_id" name="acm_id">
+                                    <option value="0">Select Account Manager</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="client_name">Corporate Name<span class="text-danger"></span></label>
+                                <select class="form-control" id="client_id" name="client_id">
+                                    <option value="0">Select Corporate</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['client_name'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="acm_id">Insurer<span class="text-danger"></span></label>
+                                <select class="form-control" id="insurer_id" name="insurer_id">
+                                    <option value="0">Select insurer</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="policy_no">Policy No<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="policy_no"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="policy_no">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="ticket_type"> Claim Type <span class="text-danger"></span></label>
+                                <select class="form-control" id="ticket_type" name="ticket_type">
+                                    <option value="0">Select claim Type</option>
+                                    <?php
+                                        if (isset($ticket_type) && count($ticket_type)) {
+                                            foreach ($ticket_type as $key => $value) {
+                                                echo "<option value='" . $key . "'>" . $value . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="emp_code">Employee ID<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="emp_code" placeholder="Enter Employee ID"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="emp_code">
+                            </div>
+
+
+                            <div class="form-group col-md-3">
+                                <label for="emp_name">Employee Name<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="emp_name" placeholder="Enter Employee Name"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="emp_name">
+                            </div>
+
+
+                            <div class="form-group col-md-3">
+                                <label for="date_of_join">Date of joining<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="date_of_join"
+                                    placeholder="Enter Joining Date"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="date_of_join">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="date_of_incep">Date of Inception<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="date_of_incep"
+                                    placeholder="Enter Inception Date"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="date_of_incep">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="dob">Date of Birth<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="dob" placeholder="Enter Birth Date"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>" name="dob">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="date_of_accident">Date of Accident<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="date_of_accident"
+                                    placeholder="Enter Accident Date"
+                                    value="<?= isset($client['client_name']) ? $client['client_name'] : '' ?>"
+                                    name="date_of_accident">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="date_of_death">Date of Death<span class="text-danger"></span></label>
+                                <input type="date_of_death" class="form-control" id="date_of_death"
+                                    placeholder="Enter Death Date"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="date_of_death">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="date_of_intimat">Date of Intimation<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="date_of_intimat"
+                                    placeholder="Enter Intimation Date"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="date_of_intimat">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="si_amt">Sum insured<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="si_amt" placeholder="Enter SI"
+                                    value="<?= isset($client['short_name']) ? $client['short_name'] : '' ?>"
+                                    name="si_amt">
+                            </div>
+
+                        </div>
+                    </div>
+                    <div class="form-group col-md-12 text-right m-b-0" style="margin-top: 29px;">
+                        <button type="submit" class="btn btn-primary waves-effect waves-light mr-1"
+                            id="btnSubmit">Submit</button>
+                    </div>
+            </div>
+            </form>
+        </div>
+    </div>
+</div>
\ No newline at end of file
diff --git a/app/Views/ticket_history.php b/app/Views/ticket_history.php
new file mode 100644
index 00000000..73e0850b
--- /dev/null
+++ b/app/Views/ticket_history.php
@@ -0,0 +1,33 @@
+<div class="row">
+    <div class="col-12">
+        <div class="card-body">
+            <div class="table-responsive">
+                <table id="scroll-horizontal-datatable" class="table w-100 nowrap">
+                    <thead class="bg-light">
+                        <tr>
+                            <th>Field</th>
+                            <th>Old Value</th>
+                            <th>New Value</th>
+                            <th>User</th>
+                            <th>Date/Time</th>
+                        </tr>
+                    </thead>
+                    <tbody>
+                        <?php if (isset($ticket_history)) { ?>
+                        <?php foreach($ticket_history as $index => $row){ ?>
+                        <tr>
+                            <td><?php echo $row['status']; ?></td>
+                            <td><?php echo $row['claim_no']; ?></td>
+                            <td><?php echo $row['tpa_id']; ?></td>
+                            <td><?php echo $row['emp_name']; ?></td>
+                            <td><?php echo $row['insurer_name']; ?></td>
+                            <td><?php echo $row['client_name']; ?></td>
+                        </tr>
+                        <?php } ?>
+                        <?php } ?>
+                    </tbody>
+                </table>
+            </div>
+        </div>
+    </div>
+</div> <!-- end col-->
diff --git a/app/Views/ticket_list.php b/app/Views/ticket_list.php
new file mode 100644
index 00000000..69bacaf5
--- /dev/null
+++ b/app/Views/ticket_list.php
@@ -0,0 +1,136 @@
+<style>
+.table th,
+.table td {
+    padding: 8px;
+}
+
+table.dataTable tbody td {
+    padding: 4px 4px !important;
+}
+
+.col-12 {
+
+    max-width: 98% !important;
+}
+
+.dataTables_filter {
+    position: absolute;
+}
+
+.right-align-input {
+    text-align: right;
+}
+
+.addbtnStyle {
+    margin-left: 20px !important;
+}
+</style>
+
+<div class="col-12">
+    <div class="card">
+        <div class="card-body">
+            <div class="row" style="padding-bottom: 10px;">
+                <div class="col-6" style="align-self: center;">
+                    <h4 style="position: relative;">Claim List </h4>
+                </div>
+
+            </div>
+            <div class="table-responsive">
+                <table id="scroll-horizontal-datatable" class="table w-100 nowrap">
+                    <thead class="bg-light">
+                        <tr>
+                            <th>Status</th>
+                            <th>Claim number</th>
+                            <th>TPA ID</th>
+                            <th>Emp name</th>
+                            <th>Insured Name</th>
+                            <th>Corporate name</th>
+                            <th>TAT</th>
+                        </tr>
+                    </thead>
+                    <tbody>
+                        <?php if (isset($ticket_data)) { ?>
+                            <?php foreach($ticket_data as $index => $row){ ?>
+                                <tr onclick="viewTicket(<?php echo $row['id']; ?>)">
+                                    <td><?php echo $row['status']; ?></td>
+                                    <td><?php echo $row['claim_no']; ?></td>
+                                    <td><?php echo $row['tpa_id']; ?></td>
+                                    <td><?php echo $row['emp_name']; ?></td>
+                                    <td><?php echo $row['insurer_name']; ?></td>
+                                    <td><?php echo $row['client_name']; ?></td>
+                                    <td><?php echo $row['tat']; ?></td>
+                                </tr>
+                            <?php } ?>
+                        <?php } ?>
+                    </tbody>
+                </table>
+
+                <div>
+                </div>
+            </div>
+        </div><!-- end col -->
+    </div>
+</div>
+
+
+
+<!-------------------------------------------------------------------------------------------------->
+
+<script>
+// Datatable document ready
+$(document).ready(function() {
+
+    var ticketsTable = $('#scroll-horizontal-datatable');
+
+    if (ticketsTable.length) {
+
+        ticketsTable.DataTable({
+            scrollX: true,
+            dom: "<'row'<'col-sm-6'f><'col-sm-6 text-right'B>>" + // Filter left, buttons right
+                "<'row'<'col-sm-12'tr>>" +
+                "<'row'<'col-sm-5'i><'col-sm-7'p>>", // Pagination at the bottom, without page length selector
+            buttons: [{
+                    extend: 'csv',
+                    text: 'CSV',
+                    title: 'Claim-List',
+                },
+                {
+                    extend: 'excel',
+                    text: 'Excel',
+                    title: 'claim-List',
+                    exportOptions: {
+                        orthogonal: 'sort'
+                    },
+                },
+                {
+                    text: 'New Claim',
+                    className: 'buttons-html5 addbtnStyle',
+                    action: function(e, dt, node, config) { 
+                        newClaim()
+                    }
+                }
+            ],
+            language: {
+                search: "_INPUT_",
+                searchPlaceholder: "Search..."
+            },
+            paging: true, // Enable pagination
+            pageLength: 25, // Set default number of rows per page (optional)
+            ordering: false,
+        });
+    } else {
+        console.error("Table atet found.");
+    }
+});
+
+function viewTicket(ticket_id){
+
+    let url = '<?= base_url('ticket/view/'); ?>' + ticket_id
+    window.location.href = url
+}
+
+function newClaim(){
+    let url = '<?= base_url('ticket/new'); ?>'
+    window.location.href = url
+}
+</script>
\ No newline at end of file
diff --git a/app/Views/ticket_mail_template.php b/app/Views/ticket_mail_template.php
new file mode 100644
index 00000000..f48b20d2
--- /dev/null
+++ b/app/Views/ticket_mail_template.php
@@ -0,0 +1,174 @@
+<style>
+.table th,
+.table td {
+    padding: 8px;
+}
+
+table.dataTable tbody td {
+    padding: 4px 4px !important;
+}
+
+.col-12 {
+
+    max-width: 98% !important;
+}
+
+.dataTables_filter {
+    position: absolute;
+}
+
+.right-align-input {
+    text-align: right;
+}
+
+.addbtnStyle {
+    margin-left: 20px !important;
+}
+</style>
+
+<div class="col-12">
+    <div class="card">
+        <div class="card-body">
+            <div class="row" style="padding-bottom: 10px;">
+                <div class="col-6" style="align-self: center;">
+                    <h4 style="position: relative;">Mail Template List </h4>
+                </div>
+
+            </div>
+            <div class="table-responsive">
+                <table id="scroll-horizontal-datatable" class="table w-100 nowrap">
+                    <thead class="bg-light">
+                        <tr>
+                            <th>Template Name</th>
+                            <th>Status</th>
+                            <th>Policy Type</th>
+                        </tr>
+                    </thead>
+                    <tbody>
+                        <?php if (isset($ticket_data)) { ?>
+                        <?php foreach($ticket_data as $index => $row){ ?>
+                        <tr>
+                            <td><?php echo $row['status']; ?></td>
+                            <td><?php echo $row['claim_no']; ?></td>
+                            <td><?php echo $row['tpa_id']; ?></td>
+                        </tr>
+                        <?php } ?>
+                        <?php } ?>
+                    </tbody>
+                </table>
+
+                <div>
+                </div>
+            </div>
+        </div><!-- end col -->
+    </div>
+</div>
+
+<div class="modal fade" id="new_mail_template" tabindex="-1" role="dialog" aria-labelledby="myLargeModalLabel"
+    aria-hidden="true" aria-modal="true" data-backdrop="static">
+    <div class="modal-dialog modal-full-width">
+        <div class="modal-content">
+            <div class="modal-header">
+                <h4 class="modal-title" id="myLargeModalLabel">Add New Template<span id="nameOfThePolicy"></span></h4>
+                <button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
+            </div>
+            <div class="modal-body">
+                <div class="text-center" id="no_data"></div>
+                <form role="form" class="parsley-examples" method="post" id="account_maneger_summary_mail_form"
+                    enctype="multipart/form-data">
+                    <div class="form-group">
+                        <div class="form-row">
+
+                            <div class="form-group col-md-6">
+                                <label for="emp_code">Template Name</label>
+                                <input type="text" id="template_name" name="template_name" value="Trigger 1" class="form-control" placeholder="Template Name">
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="emp_code">Policy Type</label>
+                                <select class="form-control" id="policy_type" name="policy_type">
+                                    <option value="0">Select Policy Type</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>                            
+                            </div>
+
+                            <div class="form-group col-md-3">
+                                <label for="emp_code">Claim Status</label>
+                                <select class="form-control" id="claim_status" name="claim_status">
+                                    <option value="0">Select status</option>
+                                    <?php
+                                        if (isset($claim_status) && count($claim_status)) {
+                                            foreach ($claim_status as $key => $value) {
+                                                echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                            }
+                                        }
+                                    ?>
+                                </select>                            
+                            </div>
+
+                        </div>
+
+
+                        <hr>
+                        <!-- Unlayer editor -->
+                        <div class="form-row">
+                            <div class="form-group col-md-12">
+                                <textarea class="form-control" rows="5" placeholder="Enter Mail Content"></textarea>
+                            </div>
+                        </div>
+                        <div class="form-group text-right m-b-0">
+                            <button type="submit" class="btn btn-primary waves-effect waves-light mr-1" id="btnGridSubmit_2">Submit</button>
+                        </div>
+                    </div>
+                </form>
+            </div>
+        </div><!-- /.modal-content -->
+    </div><!-- /.modal-dialog -->
+</div><!-- /.modal -->
+
+<!-------------------------------------------------------------------------------------------------->
+
+<script>
+// Datatable document ready
+$(document).ready(function() {
+
+    var ticketsTable = $('#scroll-horizontal-datatable');
+
+    if (ticketsTable.length) {
+
+        ticketsTable.DataTable({
+            scrollX: true,
+            dom: "<'row'<'col-sm-6'f><'col-sm-6 text-right'B>>" + // Filter left, buttons right
+                "<'row'<'col-sm-12'tr>>" +
+                "<'row'<'col-sm-5'i><'col-sm-7'p>>", // Pagination at the bottom, without page length selector
+            buttons: [{
+                text: 'Add Template',
+                className: 'buttons-html5 addbtnStyle',
+                action: function(e, dt, node, config) {
+                    openModal()
+                }
+            }],
+            language: {
+                search: "_INPUT_",
+                searchPlaceholder: "Search..."
+            },
+            paging: true, // Enable pagination
+            pageLength: 25, // Set default number of rows per page (optional)
+            ordering: false,
+        });
+    } else {
+        console.error("Table atet found.");
+    }
+});
+
+function openModal() {
+    var myModal = new bootstrap.Modal(document.getElementById('new_mail_template'));
+    myModal.show();
+}
+</script>
\ No newline at end of file
diff --git a/app/Views/ticket_note.php b/app/Views/ticket_note.php
new file mode 100644
index 00000000..7839c63c
--- /dev/null
+++ b/app/Views/ticket_note.php
@@ -0,0 +1,62 @@
+<div class="row">
+    <div class="col-12">
+        <div class="card-body">
+            <form role="form" class="parsley-examples" method="post" id="ticket_note_form"
+                enctype="multipart/form-data">
+                <div class="form-group">
+                    <div class="form-row">
+                        <div class="form-group col-md-12">
+                            <label for="ticket_note">Add Notes</label>
+                            <textarea class="form-control" id="ticket_note" name="ticket_note" rows="3"
+                                placeholder="Enter Text"><?= isset($client['addon_subheading']) ? $client['addon_subheading'] : '' ?></textarea>
+                        </div>
+                    </div>
+                </div>
+                <div class="form-group text-right m-b-0">
+                    <button type="submit" class="btn btn-primary" id="ticket_note_submit">Submit</button>
+                </div>
+            </form>
+        </div>
+    </div> <!-- end col-->
+</div>
+<!-- end -->
+
+<script>
+
+$(document).ready(function() {
+
+    $("#ticket_note_form").submit(function(event) {
+
+        event.preventDefault();
+        $('.loader').fadeIn();
+        $('.loader-mask').fadeIn();
+
+        var url = '<?= base_url("/ticket/note"); ?>';
+        var formData = new FormData($('#ticket_note_form')[0]);
+
+        sendAjaxRequestForGlobal(url, 'POST', formData, function(response) {
+            if (response.status == true) {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+
+            } else {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+                let message = response.message;
+                toastr.error(message, 'ERROR');
+            }
+
+
+        }, function(xhr, status, error) {
+            console.error('Error fetching data:', error);
+            console.error(xhr.responseText);
+            toastr.error('An error occurred while fetching the report page.', 'ERROR');
+
+            $('.loader').fadeOut();
+            $('.loader-mask').delay(350).fadeOut('slow');
+        });
+    });
+
+});
+
+</script>
\ No newline at end of file
diff --git a/app/Views/ticket_reply.php b/app/Views/ticket_reply.php
new file mode 100644
index 00000000..0b719e33
--- /dev/null
+++ b/app/Views/ticket_reply.php
@@ -0,0 +1,67 @@
+<div class="row">
+    <div class="col-12">
+        <div class="card-body">
+            <form role="form" class="parsley-examples" method="post" id="ticket_reply_form" enctype="multipart/form-data">
+                <div class="form-group">
+                    <div class="form-row">
+                        <!-- Email To Field -->
+                        <div class="form-group col-md-4">
+                            <label for="emp_mail_for_to">To</label>
+                            <input type="text" class="form-control" id="emp_mail_for_to" name="emp_mail_for_to" placeholder="Recipient email">
+                        </div>
+
+                        <!-- Subject Field -->
+                        <div class="form-group col-md-4">
+                            <label for="mail_subject">Subject</label>
+                            <input type="text" class="form-control" id="mail_subject" name="mail_subject" placeholder="Mail subject">
+                        </div>
+
+                        <!-- Mail Content Field -->
+                        <div class="form-group col-md-12">
+                            <label for="mail_content">Mail Content</label>
+                            <textarea class="form-control" id="mail_content" name="mail_content" rows="3" placeholder="Enter mail content">
+                                <?= isset($client['addon_subheading']) ? $client['addon_subheading'] : '' ?>
+                            </textarea>
+                        </div>
+                    </div>
+                </div>
+
+                <!-- Submit Button -->
+                <div class="form-group text-right">
+                    <button type="submit" class="btn btn-primary" id="ticket_reply_submit">Submit</button>
+                </div>
+            </form>
+        </div>
+    </div>
+</div>
+
+<script>
+$(document).ready(function() {
+    $("#ticket_reply_form").submit(function(event) {
+        event.preventDefault();
+
+        // Show loaders
+        $('.loader, .loader-mask').fadeIn();
+
+        var url = '<?= base_url("/ticket/reply"); ?>';
+        var formData = new FormData(this);
+
+        // Send AJAX request
+        sendAjaxRequestForGlobal(url, 'POST', formData, function(response) {
+            $('.loader, .loader-mask').fadeOut();
+
+            if (response.status) {
+                toastr.success('Mail sent successfully.', 'Success');
+            } else {
+                toastr.error(response.message || 'Failed to send mail.', 'Error');
+            }
+        }, function(xhr, status, error) {
+            console.error('Error:', error);
+            console.error('Response:', xhr.responseText);
+
+            $('.loader, .loader-mask').fadeOut();
+            toastr.error('An error occurred while processing the request.', 'Error');
+        });
+    });
+});
+</script>
diff --git a/app/Views/ticket_search.php b/app/Views/ticket_search.php
new file mode 100644
index 00000000..24317d79
--- /dev/null
+++ b/app/Views/ticket_search.php
@@ -0,0 +1,170 @@
+<style>
+.col-12 {
+
+    max-width: 98% !important;
+}
+</style>
+
+<div class="row">
+    <div class="col-12" style="margin-top: -12px;">
+        <div id="accordion" class="mb-3">
+            <div class="card mb-1">
+                <h5 class="m-1">
+                    <a id="toggleIcon" class="text-dark float-right" data-toggle="collapse" href="#collapseOne"
+                        aria-expanded="true">
+                        <i id="icon" class="mdi mdi-chevron-down mr-1 text-primary" style="font-size: 28px;"></i>
+                    </a>
+                </h5>
+                <div id="collapseOne" class="collapse hide" aria-labelledby="headingOne" data-parent="#accordion">
+                    <div class="card-body">
+                        <div class="form-group">
+                            <div class="form-row">
+
+
+                                <div class="form-group col-md-3">
+                                    <label for="ticket_type"> Claim Type <span class="text-danger"></span></label>
+                                    <select class="form-control" id="ticket_type" name="ticket_type">
+                                        <option value="0">Select claim Type</option>
+                                        <?php
+                                            if (isset($ticket_type) && count($ticket_type)) {
+                                                foreach ($ticket_type as $key => $value) {
+                                                    echo "<option value='" . $key . "'>" . $value . "</option>";
+                                                }
+                                            }
+                                        ?>
+                                    </select>
+                                </div>
+
+                                <div class="form-group col-md-3">
+                                    <label for="pod_no">POD No<span class="text-danger"></span></label>
+                                    <input type="text" class="form-control" id="pod_no" name="pod_no">
+                                </div>
+
+                                <div class="form-group col-md-3">
+                                    <label for="claim_no">Claim No<span class="text-danger"></span></label>
+                                    <input type="text" class="form-control" id="claim_no" name="claim_no">
+                                </div>
+
+                                <div class="form-group col-md-3">
+                                    <label for="client_id"> Corporate Name <span class="text-danger"></span></label>
+                                    <select class="form-control" id="client_id" name="client_id">
+                                        <option value="0">Select Corporate</option>
+                                        <?php
+                                            if (isset($client_list) && count($client_list)) {
+                                                foreach ($ticket_type as $key => $value) {
+                                                    echo "<option value='" . $value['id'] . "'>" . $value['client_name'] . "</option>";
+                                                }
+                                            }
+                                        ?>
+                                    </select>
+                                </div>
+
+                                <div class="form-group col-md-3">
+                                    <label for="emp_code">Employee ID<span class="text-danger"></span></label>
+                                    <input type="text" class="form-control" id="emp_code" name="emp_code">
+                                </div>
+
+                                <div class="form-group col-md-3">
+                                    <label for="tpa_id">TPA ID<span class="text-danger"></span></label>
+                                    <input type="text" class="form-control" id="tpa_id" name="tpa_id">
+                                </div>
+
+                                <div class="form-group col-md-3">
+                                    <label for="emp_mobile_no">Employee Mobile No<span
+                                            class="text-danger"></span></label>
+                                    <input type="text" class="form-control" id="emp_mobile_no" name="emp_mobile_no">
+                                </div>
+
+                                <div class="form-group col-md-3">
+                                    <label for="claim_status">Status<span class="text-danger"></span></label>
+                                    <select class="form-control" id="claim_status" name="claim_status">
+                                        <option value="0">Select status</option>
+                                        <?php
+                                            if (isset($claim_status) && count($claim_status)) {
+                                                foreach ($claim_status as $key => $value) {
+                                                    echo "<option value=" . $value['id'] . ">" . $value['status'] . "</option>";
+                                                }
+                                            }
+                                        ?>
+                                    </select>
+                                </div>
+
+                                <div class="form-group col-md-12 text-right m-b-0" style="margin-bottom: -15px;">
+                                    <a href="<?= base_url("/ticket/list"); ?>" class="btn btn-secondary"id="clear-filters">Clear</a>
+                                    <a class="btn btn-primary" id="get-emp-list" onclick="fetchTicketListData();">Submit</a>
+                                </div>
+
+                            </div>
+
+                        </div>
+                    </div>
+                </div>
+            </div>
+
+        </div>
+    </div>
+</div>
+
+<!-- end page title -->
+<div class="row" id="ticket_list_div">
+    <?php include('ticket_list.php'); ?>
+</div>
+
+
+<script>
+
+function fetchTicketListData() {
+
+    var ticket_type = $('#ticket_type').val();
+    var pod_no = $('#pod_no').val();
+    var claim_no = $('#claim_no').val();
+    var emp_code = $('#emp_code').val();
+    var claim_status = $('#claim_status').val();
+    var emp_mobile_no = $('#emp_mobile_no').val();
+    var tpa_id = $('#tpa_id').val();
+    var client_id = $('#client_id').val();
+
+    var requestData = {
+        ticket_type: ticket_type,
+        pod_no: pod_no,
+        claim_no: claim_no,
+        emp_code: emp_code,
+        claim_status: claim_status,
+        emp_mobile_no: emp_mobile_no,
+        tpa_id: tpa_id,
+        client_id: client_id,
+    };
+
+    console.log("requestData", requestData);
+
+    var url = '<?= base_url('/ticket/list') ?>';
+    $('.loader').fadeIn();
+    $('.loader-mask').fadeIn();
+    sendAjaxRequestForGlobal(url, 'POST', requestData, function(response) {
+
+        console.log('Filter Responce', response);
+
+        if (response.status == true) {
+            $('#ticket_list_div').empty();
+            $('#ticket_list_div').html(response.html);
+            $('.loader').fadeOut();
+            $('.loader-mask').delay(350).fadeOut('slow');
+
+        } else {
+            $('.loader').fadeOut();
+            $('.loader-mask').delay(350).fadeOut('slow');
+            let message = response.message;
+            toastr.error(message, 'ERROR');
+        }
+
+    }, function(xhr, status, error) {
+        console.error('Error fetching data:', error);
+        console.error(xhr.responseText);
+        toastr.error('An error occurred while fetching the data.', 'ERROR');
+
+        $('.loader').fadeOut();
+        $('.loader-mask').delay(350).fadeOut('slow');
+    });
+}
+
+</script>
\ No newline at end of file