FIX_little changes

app/Config/Routes.php

@@ -659,4 +659,5 @@ $routes->post("ticketSave", "ThzController::ticketSave");
 $routes->get("ticketList", "ThzController::ticketList");
 $routes->post("ticketConversationSave", "ThzController::ticketConversationSave");
 $routes->get("ticketConversationList", "ThzController::ticketConversationList");
-$routes->post('ticketAutoFetchDetails',"ThzController::ticketAutoFetchDetails");
+$routes->post('ticketAutoFetchDetails',"ThzController::ticketAutoFetchDetails");
+// $routes->match(['get','post','put'], 'ticketType', 'ThzController::ticketType');

app/Controllers/ThzController.php

@@ -13,6 +13,7 @@ use App\Models\UserModel;
 use App\Models\ClientPolicyModel;
 use App\Models\ClientModel;
 use App\Models\TicketMailTemplateModel;
+// use App\Models\TicketTypesModel;
 
 
 class ThzController extends BaseController
@@ -28,6 +29,7 @@ class ThzController extends BaseController
     protected $clientModel;
 
     protected $ticketMailTemplateModel;
+    // protected $ticketTypesModel;
 
     public function __construct()
     {
@@ -226,6 +228,43 @@ class ThzController extends BaseController
 
     }
 
+    // public function ticketType()
+    // {
+    //         $method = $this->request->getMethod(); // get, post
+
+    //         if ($method === 'get') {
+    
+    //             $types = $this->ticketTypesModel->where('is_active', 1)->findAll();
+    //             if (empty($types)) {
+    //                 return $this->response->setJSON(['status'  => 'error','message' => 'No ticket types found'])->setStatusCode(404);
+    //             }
+    //             return $this->response->setJSON(['status' => 'success','data'   => $types])->setStatusCode(200);
+    
+    //         } 
+            
+    //         if ($method === 'post') {
+    
+    //             $data = $this->request->getPost();
+    //             if (!empty($data['id'])) {
+    //                 $text   = "update";            
+    //                 $result = $this->ticketTypesModel->update($data['id'], $data);
+    //                 $updateID = $data['id'];
+    //             } else {
+    //                 $text   = "create";                    
+    //                 $insertID  = $this->ticketTypesModel->insert($data);
+    //                 $result = true;
+    //             }
+
+    //             $id = isset($insertID) && !empty($insertID) ? $insertID : $updateID ;
+
+    //            return $this->response->setJSON([ 
+    //                     'status' => $id ? 'success' : 'error',
+    //                     'message' => $id ? "Ticket Type {$text}d successfully " : "Unable to {$text} ticket type. Please try again." ,
+    //                     'id'      => $id
+    //             ])->setStatusCode($id ? 200 : 400);
+    //         } 
+    //         return $this->response->setJSON(['status'  => 'error','message' => 'No ticket types found'])->setStatusCode(404);
+    //     }
 
 
     /**************************************************   PRIVATE FUNCTIONS  ********************************************************/

app/Models/TicketTypesModel.php

@@ -0,0 +1,44 @@
+<?php
+
+namespace App\Models;
+
+use CodeIgniter\Model;
+
+class TicketTypesModel extends Model
+{
+    protected $table            = 'ticket_types';
+    protected $primaryKey       = 'id';
+    protected $useAutoIncrement = true;
+    protected $returnType       = 'array';
+    protected $useSoftDeletes   = false;
+    protected $protectFields    = true;
+    protected $allowedFields    = ['name','created_at','updated_at','created_by','updated_by' ,'is_active'];
+
+    protected bool $allowEmptyInserts = false;
+
+    // Dates
+    protected $useTimestamps = false;
+    protected $dateFormat    = 'datetime';
+    protected $createdField  = 'created_at';
+    protected $updatedField  = 'updated_at';
+    protected $deletedField  = 'deleted_at';
+
+    // Validation
+    protected $validationRules      = [];
+    protected $validationMessages   = [];
+    protected $skipValidation       = false;
+    protected $cleanValidationRules = true;
+
+    // Callbacks
+    protected $allowCallbacks = true;
+    protected $beforeInsert   = [];
+    protected $afterInsert    = [];
+    protected $beforeUpdate   = [];
+    protected $afterUpdate    = [];
+    protected $beforeFind     = [];
+    protected $afterFind      = [];
+    protected $beforeDelete   = [];
+    protected $afterDelete    = [];
+
+
+}

app/Views/thz_list.php

@@ -362,7 +362,7 @@ table thead th {
               </div>
         </div>
                 
-        <div class="modal-body" style="padding: 15px !important;">    
+        <div class="modal-body" style="padding: 12px 15px 0px 15px !important;">    
           <div class="form-row">
             <input type="hidden" id="thz_id" name="thz_id">
             <input type="hidden" id="return_type" name="return_type">
@@ -396,6 +396,7 @@ table thead th {
                 <option value="">Select Ticket Type</option>
                 <option value="Sales" selected >Sales</option>
                 <option value="Service">Service</option>
+                <!-- <option value="0">+ Add New</option> -->
               </select>
             </div>
 
@@ -420,31 +421,43 @@ table thead th {
 
             <!-- // enga 5-"head" and 1-"admin" assign pannvaga dropdown-data la varakudhathu. but dropdown display aganum
                  // 2,3,4 dropdown data'va varannum but dropdown hide pannanum  --> 
-            <?php if(in_array(get_role_id(), [1,5]) ) { ?> 
+            <?php if (in_array(get_role_id(), [1,5])): ?> 
               <div class="form-group col-md-4">
                 <label for="assign_to">Assign To</label>
                 <select class="form-control" id="assign_to" name="assign_to">
                   <option value="">Select Assign To</option>
-                  <?php if(isset($assignee)) { ?>
+                  <?php if (!empty($assignee)): ?>
-                    <?php foreach ($assignee as $a) { ?>
+                    <?php foreach ($assignee as $a): ?>
-                      <option value="<?= $a['id']?>"><?= $a['emp_code'] ?> - <?= $a['first_name'] ?> <?= $a['last_name'] ?></option>
+                      <option value="<?= esc($a['id']) ?>">
-                    <?php } ?>
+                        <?= esc($a['emp_code']) ?> - <?= esc($a['first_name']) ?> <?= esc($a['last_name']) ?>
-                  <?php } ?>
+                      </option>
+                    <?php endforeach; ?>
+                  <?php endif; ?>
                 </select>
               </div>
-            <?php } ?>
+            <?php else: ?> 
+              <input type="hidden" id="hide_assign_to" name="assign_to" value="<?= esc(get_session_userid()); ?>">
+            <?php endif; ?>
 
-            <div class="form-group col-md-12 app-font-family">
+            <!-- <div class="form-group col-md-12 app-font-family">
               <label for="subject">Subject<span class="text-danger">*</span></label>
-              <input type="text" class="form-control" id="subject" name="subject" placeholder="Enter Subject" required maxlength="150">
               <small id="subjectCounter" class="form-text text-muted app-text-right">0/150</small>
+            </div> -->
+            <div class="form-group col-md-12 app-font-family">
+              <div class="d-flex justify-content-between">
+                <label for="subject" class="mb-1">Subject <span class="text-danger">*</span></label>
+                <small id="subjectCounter" class="form-text text-muted">0/150</small>
+              </div>
+              <input type="text" class="form-control" id="subject" name="subject" placeholder="Enter Subject" required maxlength="150">
             </div>
 
             <div class="form-group col-md-12 app-font-family">
-              <label for="message">Message<span class="text-danger">*</span></label>
+              <div class="d-flex justify-content-between">
+                <label for="message">Message<span class="text-danger">*</span></label>
+                <small id="messageCounter" class="form-text text-muted text-end app-text-right">0/1500</small>
+              </div>
               <!-- <input type="text" class="form-control" id="message" name="message" placeholder="Enter Message"> -->
-              <textarea class="form-control"  id="message"  name="message"  placeholder="Enter Message" rows="4" required maxlength="1500"></textarea>
+              <textarea class="form-control"  id="message"  name="message"  placeholder="Enter Message" rows="3" required maxlength="1500"></textarea>
-              <small id="messageCounter" class="form-text text-muted text-end app-text-right">0/1500</small>
             </div>
 
           </div>
@@ -495,6 +508,8 @@ table thead th {
     function openTicket(){
         var form = document.getElementById('ticketForm');
         form.reset(); 
+        $("#client_id").select2();
+        $("#ticket_type").select2();
         document.getElementById('thz_id').value = '';
         document.getElementById('modalLabel').innerText = "New Ticket";
         document.getElementById('return_type').innerText = "Web";
@@ -505,6 +520,8 @@ table thead th {
     function resetTicket(){
         var form = document.getElementById('ticketForm');
         form.reset(); 
+        $("#client_id").select2();
+        $("#ticket_type").select2();
     }
 
     function submitTicket() {
@@ -678,6 +695,50 @@ table thead th {
       document.getElementById('policy_id').value = "";
     }
   }
+
+// function hideandshowpolicy() {
+//   var select = document.getElementById('ticket_type'); 
+//   var value = select.value;                            
+//   var policyContainer = document.getElementById('policy_container');
+
+//   if (value === "0") {
+//     let newType = prompt("Enter new ticket type:");
+//     if (newType && newType.trim() !== "") {
+      
+//       $.ajax({
+//         url: "<?= base_url('ticketType') ?>",
+//         type: "POST",
+//         data: { name: newType }, 
+//         dataType: 'json',
+//         success: function(response) {
+//           if (response.status === "success") {
+            
+//             let option = new Option(newType, newType);
+//             let addNewOption = select.querySelector('option[value="0"]');
+//             select.insertBefore(option, addNewOption);
+//             select.value = newType;
+//             value = newType;
+//             console.log(response.message); 
+
+//           } else { console.log(response.message); value = ""; }
+//         },
+//         error: function(xhr) { console.log("Error: " + xhr.statusText); value = ""; }
+//       });
+//     } else {
+//       select.value = "";
+//       value = "";
+//     }
+//   }
+
+//   if (value === 'Service') {
+//       policyContainer.style.display = "block";
+//   } else {
+//       policyContainer.style.display = "none";
+//       document.getElementById('policy_no').value = "";
+//       document.getElementById('policy_id').value = "";
+//   }
+
+// }
 </script>
 
 <script>

app/Views/thz_notes.php

@@ -297,7 +297,7 @@ hr{
                             <input type="hidden" id="notes_by" name="notes_by" value="Staff">
                             <input type="hidden" id="created_by" name="created_by" value="<?= get_session_userid(); ?>">
                             <div class="notes-box">
-                                    <textarea class="form-control" id="notes" name="notes" placeholder="Write your notes here..." required></textarea>
+                                    <textarea class="form-control" id="notes" name="notes" placeholder="Write your notes here..." required maxlength="1500"></textarea>
                                     <div class="icon-buttons">
                                         <!-- save btn means local - internal  -->
                                         <button type="button" class="btn-icon" onclick="submitConverstionTicket('Internal')"><i class="mdi mdi-content-save"></i></button>
@@ -305,6 +305,7 @@ hr{
                                         <button type="button" class="btn-icon" onclick="submitConverstionTicket('External')"><i class="mdi mdi-email"></i></button>
                                     </div>
                             </div>
+                            <small id="messageCounter" class="form-text text-muted text-end app-text-right">0/1500</small>
                         </form>
                     </div>
 
@@ -455,6 +456,20 @@ hr{
             $("#ticket_type").select2();
             $("#status").select2();
             $("#assign_to").select2();
+            const messageInput = document.getElementById("notes");
+            const messageCounter = document.getElementById("messageCounter");
+
+            messageInput.addEventListener("input", function () {
+            const messageLength = messageInput.value.length;
+            messageCounter.textContent = `${messageLength}/1500`;
+
+            if (messageLength > 1500) {
+                toastr.error('Message cannot exceed 1500 characters', 'Warning');
+                messageInput.classList.add('is-invalid');
+            } else {
+                messageInput.classList.remove('is-invalid');
+            }
+            });
             
 
     });