FEAT_SEND_AUTO_QUERY_MAIL_SRI

app/Config/Routes.php

@@ -412,6 +412,7 @@ $routes->get('cli/sendZeptoMail', 'MasterController::testZeptoSMTP');
 
 $routes->cli('cli/processjob', 'JobWorker::processJob');
 $routes->cli('cli/processjobs', 'JobWorker::processJobs');
+$routes->cli('cli/sendMailWithAutoQuery','TicketController::sendMailWithAutoQuery');
 
 $routes->get("processjob", "JobWorker::processJob");
 $routes->cli('cli/new_gmail_token', 'MasterController::generateNewGmailAPIToken');

app/Controllers/TicketController.php

@@ -109,6 +109,7 @@ class TicketController extends BaseController
             '((CLAIM_NO))' => 'claim_number',
             '((RELATIONSHIP))' => 'relationship',
             '((POLICY_TYPE))' => 'policy_type',
+            '((AUTO_QUERY_CONTENT))' => 'auto_query_content',
         ];
 
         $this->ticketMasterModel = new TicketMasterModel();
@@ -146,7 +147,7 @@ class TicketController extends BaseController
             $data = $this->ticketMasterModel
                 ->select('ticket_master.id, ticket_claim_status.claim_status as status, 
                 ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
-            insurers.name as insurer_name, clients.client_name,
+                insurers.name as insurer_name, clients.client_name,ticket_master.insured_name,clients.short_name,
                 DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
                 ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
                 ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
@@ -170,7 +171,7 @@ class TicketController extends BaseController
             $data = $this->ticketMasterModel
                 ->select('ticket_master.id, ticket_claim_status.claim_status as status, 
                 ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
-        insurers.name as insurer_name, clients.client_name,
+                insurers.name as insurer_name, clients.client_name,ticket_master.insured_name,clients.short_name,
                 DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
                 ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
                 ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
@@ -423,8 +424,10 @@ class TicketController extends BaseController
         // action = 1 is read, action 2 is insert/update 
         if ($action == 1) {
             $ticket_master_id = $this->request->getPost('id');
+            $is_auto_query = $this->request->getPost('is_auto_query');
+            // print_rr($is_auto_query);
             if (isset($ticket_master_id) && $ticket_master_id != '') {
-                $data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->first();
+                $data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->where('is_auto_query', $is_auto_query)->first();
                 if ($data) {
                     return $this->respond(['status' => true, 'data' => $data], 200);
                 } else {
@@ -434,10 +437,13 @@ class TicketController extends BaseController
         } elseif ($action == 2) {
             $data = $this->request->getPost();
             // if (isset($data['id']) && $data['id'] != ''){
+            // print_rr($data);die();
             $status = $this->ticketNoteModel->save($data);
+            $id = isset($data['id']) ? $data['id'] : $this->ticketNoteModel->insertID();
+
             // }
             if ($status) {
-                return $this->respond(['status' => true], 200);
+                return $this->respond(['status' => true, 'id' => $id], 200);
             } else {
                 return $this->respond(['status' => false], 200);
             }
@@ -615,7 +621,7 @@ class TicketController extends BaseController
         }
 
         $ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
-
+        // print_rr($ticket_data);die();
         if (!$ticket_data) {
             $this->myLogger->logme('error', "No ticket data found for Ticket ID : " . $mail_data['ticket_id']);
             $this->myLogger->logme('error', "Reply mail not send");
@@ -784,10 +790,55 @@ class TicketController extends BaseController
                 $new_new_value = isset($row['new_value']) ? $row['new_value'] : '-';
                 $row['old_value'] = $new_old_value;
                 $row['new_value'] = $new_new_value;
-
             }
         }
 
         return ($data);
     }
+
+    public function sendMailWithAutoQuery()
+    {
+
+        $ticket_ids = $this->ticketMessageModel
+            ->select('ticket_master.id')
+            ->join('ticket_master', 'ticket_master.id = ticket_messages.ticket_id AND ticket_master.is_active = 1 and ticket_master.claim_status_id in (4,17,27,37)')
+            ->join('ticket_claim_status AS tcs', 'tcs.id = ticket_messages.claim_status AND (tcs.is_active = 1)')
+            ->join('ticket_notes', 'ticket_notes.ticket_id = ticket_messages.ticket_id AND ticket_notes.is_auto_query = 1 AND ticket_notes.is_active = 1')
+            ->where('ticket_messages.is_active', 1)
+            ->where('ticket_messages.claim_status in (4,17,27,37)')
+            ->groupBy('ticket_master.id')
+            ->having('DATEDIFF(CURDATE(), MAX(ticket_messages.created_at)) =', 7)
+            ->having('count(ticket_messages.id) < ', 6)
+            ->findAll();
+
+
+        // var_dump($ticket_ids);die();
+        foreach ($ticket_ids as $ticket) {
+
+            $ticket_id = $ticket['id'];
+            $acm_mails = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
+            $ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
+
+            $template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
+
+            if (!empty($template_data)) {
+                $template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
+                $template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
+            }
+            $emailData = [
+                'mail'        => $template_data['emp_mail'],
+                'subject'     => $template_data['subject'],
+                'message'     => $template_data['mail_content'],
+                'common'      => [],
+                'cc'          => $acm_mails['common_mails'],
+                'attachments' => []
+            ];
+
+            $this->myLogger->logme('error', "Final Reply Email Data");
+            // var_dump($emailData);
+            $this->sendTrigger($emailData);
+        }
+
+        return 'Ticket id\'s : '.json_encode($ticket_ids);
+    }
 }

app/Models/TicketMasterModel.php

@@ -105,7 +105,7 @@ class TicketMasterModel extends Model
     public function getTemplateDataByTicketID($ticket_id)
     {
         $template_data = $this
-        ->select("ticket_mail_template.*, ticket_master.emp_mail")
+        ->select("ticket_mail_template.*, ticket_master.emp_mail,ticket_master.claim_status_id")
         ->join('ticket_claim_status', 'ticket_master.claim_status_id = ticket_claim_status.id and ticket_claim_status.is_active = 1')
         ->join('ticket_mail_template', '
                     ticket_claim_status.trigger_type = ticket_mail_template.trigger_type 
@@ -131,11 +131,13 @@ class TicketMasterModel extends Model
                 clients.client_name,
 
                 insurers.name as insurer_name,
-                tpa.name as tpa_name
+                tpa.name as tpa_name,
+                ticket_notes.note as auto_query_content
             ")
             ->join('clients', 'ticket_master.client_id = clients.id', 'left')
             ->join('insurers', 'ticket_master.insurer_id = insurers.id', 'left')
             ->join('tpa', 'ticket_master.tpa_id = tpa.id', 'left')
+            ->join('ticket_notes', 'ticket_master.id = ticket_notes.ticket_id and ticket_notes.is_active = 1 and ticket_notes.is_auto_query = 1','left')
             ->join('user_profiles', 'ticket_master.acm_id = user_profiles.id', 'left')
             ->where('ticket_master.id', $ticket_id)
             ->where('ticket_master.is_active', 1)

app/Models/TicketMessageModel.php

@@ -12,7 +12,7 @@ class TicketMessageModel extends Model
     protected $returnType       = 'array';
     protected $useSoftDeletes   = false;
     protected $protectFields    = true;
-    protected $allowedFields    = ['id','sender','ticket_id','mail_subject','emp_mail','mail_content','created_at'];
+    protected $allowedFields    = ['id','sender','ticket_id','claim_status','mail_subject','emp_mail','mail_content','created_at'];
 
     
   // Callbacks

app/Models/TicketNoteModel.php

@@ -12,7 +12,7 @@ class TicketNoteModel extends Model
     protected $returnType       = 'array';
     protected $useSoftDeletes   = false;
     protected $protectFields    = true;
-    protected $allowedFields    = ['id','ticket_id','note','created_by','updated_by','is_active'];
+    protected $allowedFields    = ['id','ticket_id','note','is_auto_query','created_by','updated_by','is_active'];
 
       // Callbacks
       protected $allowCallbacks       = true;

app/Views/ticket_auto_query.php

@@ -0,0 +1,98 @@
+<div class="row">
+    <div class="col-12">
+        <div class="card-body">
+            <form role="form" class="parsley-examples" method="post" id="ticket_auto_query"
+                enctype="multipart/form-data">
+                <div class="form-group">
+                    <div class="form-row">
+                        <div class="form-group col-md-12">
+                            <!-- <label for="ticket_auto_query_note">Add Notes</label> -->
+                            <textarea class="form-control" id="ticket_auto_query_note" name="note" rows="3"
+                                placeholder="Enter Text"><?= isset($ticket_note['note']) ? $ticket_note['note'] : '' ?></textarea>
+                        </div>
+                    </div>
+                </div><input type="hidden" id="query_note_id"><input type="hidden"
+                <div class="form-group text-right m-b-0">
+                    <button type="submit" class="btn btn-primary" id="ticket_auto_query_submit">Submit</button>
+                </div>
+            </form>
+        </div>
+    </div> <!-- end col-->
+</div>
+<!-- end -->
+
+<script>
+
+$(document).ready(function() {
+    url = '<?= base_url('ticket/note/1')?>';
+    data = { id : $('#ticket_master_id').val() , is_auto_query : 1};
+    $.ajax({
+        url:url,
+        data:data,
+        type: 'POST',
+        success: function(res) {
+            if (res.status == true){
+                $('#ticket_auto_query_note').val(res.data.note);
+                $('#query_note_id').val(res.data.id);
+            }
+        },
+        error: function (xhr, status, error) {
+            console.error(xhr.responseText);
+            console.error(status, error);
+            setTimeout(function() {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+                toastr.warning('Something Went Wrong!', 'warning');
+            }, 1000);
+        }
+    })
+
+    $("#ticket_auto_query").submit(function(event) {
+
+        event.preventDefault();
+        $('.loader').fadeIn();
+        $('.loader-mask').fadeIn();
+
+        var url = '<?= base_url("/ticket/note/2"); ?>';
+        var formData = $(this).serializeArray();
+        var ticket_id = $('#ticket_master_id').val();
+        if (ticket_id != null && ticket_id != ''){
+            formData.push({ name: 'ticket_id', value: ticket_id});
+        }
+        var primary_key = $('#query_note_id').val();
+        if (primary_key != null && primary_key != ''){
+            formData.push({ name: 'id', value: primary_key});
+        }
+        formData.push({name: 'is_auto_query',value:1})
+        console.log(formData);
+        sendAjaxRequestForGlobal(url, 'POST', formData, function(response) {
+            if (response.status == true) {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+                toastr.success('Note Added Successfully','Success');
+                // console.log("Respone id is ")
+                // console.log(response.id);    
+                $('#query_note_id').val(response.id);
+
+
+            } else {
+                $('.loader').fadeOut();
+                $('.loader-mask').delay(350).fadeOut('slow');
+                let message = response.message;
+                toastr.error(message, 'ERROR');
+            }
+
+
+        }, function(xhr, status, error) {
+            console.error('Error fetching data:', error);
+            console.error(xhr.responseText);
+            toastr.error('An error occurred while fetching the report page.', 'ERROR');
+
+            $('.loader').fadeOut();
+            $('.loader-mask').delay(350).fadeOut('slow');
+        });
+    });
+
+});
+
+</script> 

app/Views/ticket_edit_onbording.php

@@ -49,6 +49,13 @@
                             <span class="d-none d-sm-inline-block">History</span>
                         </a>
                     </li>
+                    <li class="nav-item">
+                        <a href="#autoQuery-tab" data-toggle="tab" class="nav-link px-2 py-1" id="auto_query_tab"
+                            aria-expanded="false">
+                            <i class="mdi mdi-robot mr-1"></i>                            
+                            <span class="d-none d-sm-inline-block">Auto Query Content</span>
+                        </a>
+                    </li>
                 </ul>
 
                 <!-- Tab Content -->
@@ -72,6 +79,9 @@
                     <div class="tab-pane fade" id="history-tab">
                         <?php include('ticket_history.php'); ?>
                     </div>
+                    <div class="tab-pane fade" id="autoQuery-tab">
+                        <?php include('ticket_auto_query.php'); ?>
+                    </div>
                 </div>
             </div>
         </div>

app/Views/ticket_list.php

@@ -25,6 +25,20 @@ table.dataTable tbody td {
     margin-left: 20px !important;
 }
 </style>
+<style>
+.table th:nth-child(1),
+.table td:nth-child(1) {
+    max-width: 200px !important; 
+    min-width: 100px !important;
+    overflow: hidden !important;
+    text-overflow: ellipsis !important;
+    white-space: nowrap !important;
+}
+
+
+</style>
+
+
 
 <div class="col-12">
     <div class="card">
@@ -52,12 +66,14 @@ table.dataTable tbody td {
                         <?php if (isset($ticket_data)) { ?>
                             <?php foreach($ticket_data as $index => $row){ ?>
                                 <tr onclick="viewTicket(<?php echo $row['id']; ?>)">
-                                    <td><?php echo $row['status']; ?></td>
+                                <td data-toggle="tooltip" data-placement="top" title="<?php echo $row['status']; ?>">
+                                    <span class="status-tooltip"><?php echo $row['status']; ?></span>
+                                </td>
                                     <td><?php echo $row['claim_no']; ?></td>
                                     <td><?php echo $row['tpa_id']; ?></td>
                                     <td><?php echo $row['emp_name']; ?></td>
-                                    <td><?php echo $row['insurer_name']; ?></td>
+                                    <td><?php echo $row['insured_name']; ?></td>
-                                    <td><?php echo $row['client_name']; ?></td>
+                                    <td><?php echo $row['short_name']; ?></td>
                                     <td><?php echo $row['tat']; ?></td>
                                 </tr>
                             <?php } ?>
@@ -77,6 +93,10 @@ table.dataTable tbody td {
 <!-------------------------------------------------------------------------------------------------->
 
 <script>
+    $(document).ready(function() {
+    $('[data-toggle="tooltip"]').tooltip();
+});
+
 // Datatable document ready
 $(document).ready(function() {
 

app/Views/ticket_note.php

@@ -25,7 +25,7 @@
 
 $(document).ready(function() {
     url = '<?= base_url('ticket/note/1')?>';
-    data = { id : $('#ticket_master_id').val()};
+    data = { id : $('#ticket_master_id').val(), is_auto_query : 0};
     $.ajax({
         url:url,
         data:data,
@@ -69,6 +69,10 @@ $(document).ready(function() {
                 $('.loader').fadeOut();
                 $('.loader-mask').delay(350).fadeOut('slow');
                 toastr.success('Note Added Successfully','Success');
+                // console.log("Respone id is ")
+                // console.log(response.id);    
+                $('#note_id').val(response.id);
+                // console.log($('#'))
 
 
             } else {

app/Views/ticket_reply.php

@@ -34,7 +34,7 @@
                                     </div> 
                                 <div id="ticket_mail_editor" name="content" style="height: 300px;"></div>
                             </div>
-                    </div>
+                    </div><input type="hidden" id="claim_status" name="claim_status" value="<?= $reply_data['claim_status_id'] ?>">
                 </div>
 
                 <!-- Submit Button -->