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FEAT_SEND_AUTO_QUERY_MAIL_SRI

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This commit is contained in:
Srinivas-Saravanan 2025-02-03 18:01:33 +05:30
parent c7945f8fc2
commit be1b673419
10 changed files with 271 additions and 85 deletions
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1
app/Config/Routes.php
View File

@ -412,6 +412,7 @@ $routes->get('cli/sendZeptoMail', 'MasterController::testZeptoSMTP');
$routes->cli('cli/processjob', 'JobWorker::processJob');
$routes->cli('cli/processjobs', 'JobWorker::processJobs');
$routes->cli('cli/sendMailWithAutoQuery','TicketController::sendMailWithAutoQuery');
$routes->get("processjob", "JobWorker::processJob");
$routes->cli('cli/new_gmail_token', 'MasterController::generateNewGmailAPIToken');

203
app/Controllers/TicketController.php
View File

@ -109,6 +109,7 @@ class TicketController extends BaseController
'((CLAIM_NO))' => 'claim_number',
'((RELATIONSHIP))' => 'relationship',
'((POLICY_TYPE))' => 'policy_type',
'((AUTO_QUERY_CONTENT))' => 'auto_query_content',
];
$this->ticketMasterModel = new TicketMasterModel();
@ -145,9 +146,9 @@ class TicketController extends BaseController
if ($action == 1) {
$data = $this->ticketMasterModel
->select('ticket_master.id, ticket_claim_status.claim_status as status,
ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
insurers.name as insurer_name, clients.client_name,
DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
insurers.name as insurer_name, clients.client_name,ticket_master.insured_name,clients.short_name,
DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
@ -169,9 +170,9 @@ class TicketController extends BaseController
// print_rr($where);
$data = $this->ticketMasterModel
->select('ticket_master.id, ticket_claim_status.claim_status as status,
ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
insurers.name as insurer_name, clients.client_name,
DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
ticket_master.claim_number as claim_no,ticket_master.tpa_id,ticket_master.emp_name,
insurers.name as insurer_name, clients.client_name,ticket_master.insured_name,clients.short_name,
DATE_FORMAT(ticket_master.created_at, "%d-%m-%Y") as tat')
->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
@ -250,7 +251,7 @@ class TicketController extends BaseController
$ticket_data = $this->formatDateForClaim($ticket_data, 'd/m/Y');
// dd($ticket_data);
$template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
if(!empty($template_data)){
if (!empty($template_data)) {
$template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
$template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
}
@ -423,8 +424,10 @@ class TicketController extends BaseController
// action = 1 is read, action 2 is insert/update
if ($action == 1) {
$ticket_master_id = $this->request->getPost('id');
$is_auto_query = $this->request->getPost('is_auto_query');
// print_rr($is_auto_query);
if (isset($ticket_master_id) && $ticket_master_id != '') {
$data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->first();
$data = $this->ticketNoteModel->where('is_active', 1)->where('ticket_id', $ticket_master_id)->where('is_auto_query', $is_auto_query)->first();
if ($data) {
return $this->respond(['status' => true, 'data' => $data], 200);
} else {
@ -434,10 +437,13 @@ class TicketController extends BaseController
} elseif ($action == 2) {
$data = $this->request->getPost();
// if (isset($data['id']) && $data['id'] != ''){
// print_rr($data);die();
$status = $this->ticketNoteModel->save($data);
$id = isset($data['id']) ? $data['id'] : $this->ticketNoteModel->insertID();
// }
if ($status) {
return $this->respond(['status' => true], 200);
return $this->respond(['status' => true, 'id' => $id], 200);
} else {
return $this->respond(['status' => false], 200);
}
@ -532,12 +538,12 @@ class TicketController extends BaseController
// Validate Essential Fields
if (empty($ticket_data['emp_mail'])) {
$this->myLogger->logme('error', "Employee email is missing for Ticket ID : '".$ticket_id ."'");
$this->myLogger->logme('error', "Employee email is missing for Ticket ID : '" . $ticket_id . "'");
return null;
}
if (empty($subject) || empty($message)) {
$this->myLogger->logme('error', "Generated email content is empty for Ticket ID: '".$ticket_id ."'");
$this->myLogger->logme('error', "Generated email content is empty for Ticket ID: '" . $ticket_id . "'");
return null;
}
@ -570,9 +576,9 @@ class TicketController extends BaseController
if ($value == "emp_code") {
$replaceData = $ticket_data[$value] ?? '';
}else if($value == "policy_type"){
} else if ($value == "policy_type") {
$replaceData = str_replace("Claim-", "", $this->ticketType[$ticket_data['ticket_type_id']] ?? "");
}else{
} else {
$replaceData = strtoupper($ticket_data[$value]) ?? '';
}
@ -589,9 +595,9 @@ class TicketController extends BaseController
public function sendTrigger($mail_content)
{
$this->myLogger->logme('error', "Sending email with content");
if(!empty($mail_content)){
if (!empty($mail_content)) {
$response = MailHelper::send_email($mail_content);
}else{
} else {
$response = ['status' => false, 'code' => 404, 'message' => "Mail not sent, mail data empty"];
$this->myLogger->logme('error', "Mail not sent, mail data empty");
}
@ -615,14 +621,14 @@ class TicketController extends BaseController
}
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
// print_rr($ticket_data);die();
if (!$ticket_data) {
$this->myLogger->logme('error', "No ticket data found for Ticket ID : " .$mail_data['ticket_id']);
$this->myLogger->logme('error', "No ticket data found for Ticket ID : " . $mail_data['ticket_id']);
$this->myLogger->logme('error', "Reply mail not send");
return null;
}
if(!empty($mail_data)){
if (!empty($mail_data)) {
$mail_data['mail_content'] = $this->replacePlaceholders($mail_data['mail_content'], $ticket_data);
$mail_data['mail_subject'] = $this->replacePlaceholders($mail_data['mail_subject'], $ticket_data);
}
@ -653,10 +659,10 @@ class TicketController extends BaseController
$mail_content = $this->constructMailContent($ticket_id);
// print_r($mail_content); die;
$mail_responce = $this->sendTrigger($mail_content);
}elseif (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 0 ){
$this->myLogger->logme('error','Auto Mail Not Sent, Reason: Automail Not Enabled');
}else{
$this->myLogger->logme('error','Auto Mail Not Sent, Reason: Mail Template Not Created');
} elseif (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 0) {
$this->myLogger->logme('error', 'Auto Mail Not Sent, Reason: Automail Not Enabled');
} else {
$this->myLogger->logme('error', 'Auto Mail Not Sent, Reason: Mail Template Not Created');
}
return $mail_responce;
@ -733,61 +739,106 @@ class TicketController extends BaseController
AND th.is_active = 1
ORDER BY
th.created_at DESC";
$data = $this->ticketHistoryModel->query($sql)->getResultArray();
$priorityType = $this->priorityType;
$relationshipType = $this->relationshipType;
$modeOFIntimate = $this->modeOFIntimate;
$claim_type = $this->claimType;
foreach ($data as &$row) {
if ($row['field_name'] == 'claim_status_id') {
$new_old_value = isset($row['old_status_value']) ? $row['old_status_value'] : '-';
$new_new_value = $row['new_status_value'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'acm_id') {
$new_old_value = isset($row['old_account_manager']) ? $row['old_account_manager'] : '-';
$new_new_value = $row['new_account_manager'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'insured_emp_id') {
$new_old_value = isset($row['old_insured_id_name']) ? $row['old_insured_id_name'] : '-';
$new_new_value = $row['new_insured_id_name'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'priority') {
$new_old_value = isset($priorityType[$row['old_value']]) ? $priorityType[$row['old_value']] : '-';
$new_new_value = isset($priorityType[$row['new_value']]) ? $priorityType[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'relationship') {
$new_old_value = isset($relationshipType[$row['old_value']]) ? $relationshipType[$row['old_value']] : '-';
$new_new_value = isset($relationshipType[$row['new_value']]) ? $relationshipType[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'mode_of_intimation') {
$new_old_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
$new_new_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'claim_type') {
$new_old_value = isset($claim_type[$row['ticket_type_id']][$row['old_value']]) ? $claim_type[$row['ticket_type_id']][$row['old_value']] : '-';
$new_new_value = isset($claim_type[$row['ticket_type_id']][$row['new_value']])?$claim_type[$row['ticket_type_id']][$row['new_value']]:'-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'claim_type') {
$new_old_value = isset($claim_type[$row['old_value']]) ? $claim_type[$row['old_value']] : '-';
$new_new_value = isset($claim_type[$row['new_value']]) ? $claim_type[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} else {
$new_old_value = isset($row['old_value']) ? $row['old_value'] : '-';
$new_new_value = isset($row['new_value']) ? $row['new_value'] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
$data = $this->ticketHistoryModel->query($sql)->getResultArray();
$priorityType = $this->priorityType;
$relationshipType = $this->relationshipType;
$modeOFIntimate = $this->modeOFIntimate;
$claim_type = $this->claimType;
foreach ($data as &$row) {
if ($row['field_name'] == 'claim_status_id') {
$new_old_value = isset($row['old_status_value']) ? $row['old_status_value'] : '-';
$new_new_value = $row['new_status_value'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'acm_id') {
$new_old_value = isset($row['old_account_manager']) ? $row['old_account_manager'] : '-';
$new_new_value = $row['new_account_manager'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'insured_emp_id') {
$new_old_value = isset($row['old_insured_id_name']) ? $row['old_insured_id_name'] : '-';
$new_new_value = $row['new_insured_id_name'];
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'priority') {
$new_old_value = isset($priorityType[$row['old_value']]) ? $priorityType[$row['old_value']] : '-';
$new_new_value = isset($priorityType[$row['new_value']]) ? $priorityType[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'relationship') {
$new_old_value = isset($relationshipType[$row['old_value']]) ? $relationshipType[$row['old_value']] : '-';
$new_new_value = isset($relationshipType[$row['new_value']]) ? $relationshipType[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'mode_of_intimation') {
$new_old_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
$new_new_value = isset($modeOFIntimate[$row['old_value']]) ? $modeOFIntimate[$row['old_value']] : "-";
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'claim_type') {
$new_old_value = isset($claim_type[$row['ticket_type_id']][$row['old_value']]) ? $claim_type[$row['ticket_type_id']][$row['old_value']] : '-';
$new_new_value = isset($claim_type[$row['ticket_type_id']][$row['new_value']]) ? $claim_type[$row['ticket_type_id']][$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} elseif ($row['field_name'] == 'claim_type') {
$new_old_value = isset($claim_type[$row['old_value']]) ? $claim_type[$row['old_value']] : '-';
$new_new_value = isset($claim_type[$row['new_value']]) ? $claim_type[$row['new_value']] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
} else {
$new_old_value = isset($row['old_value']) ? $row['old_value'] : '-';
$new_new_value = isset($row['new_value']) ? $row['new_value'] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
}
}
}
}
return ($data);
}
return ($data);
public function sendMailWithAutoQuery()
{
$ticket_ids = $this->ticketMessageModel
->select('ticket_master.id')
->join('ticket_master', 'ticket_master.id = ticket_messages.ticket_id AND ticket_master.is_active = 1 and ticket_master.claim_status_id in (4,17,27,37)')
->join('ticket_claim_status AS tcs', 'tcs.id = ticket_messages.claim_status AND (tcs.is_active = 1)')
->join('ticket_notes', 'ticket_notes.ticket_id = ticket_messages.ticket_id AND ticket_notes.is_auto_query = 1 AND ticket_notes.is_active = 1')
->where('ticket_messages.is_active', 1)
->where('ticket_messages.claim_status in (4,17,27,37)')
->groupBy('ticket_master.id')
->having('DATEDIFF(CURDATE(), MAX(ticket_messages.created_at)) =', 7)
->having('count(ticket_messages.id) < ', 6)
->findAll();
// var_dump($ticket_ids);die();
foreach ($ticket_ids as $ticket) {
$ticket_id = $ticket['id'];
$acm_mails = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
$template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
if (!empty($template_data)) {
$template_data['mail_content'] = $this->replacePlaceholders($template_data['mail_content'], $ticket_data);
$template_data['subject'] = $this->replacePlaceholders($template_data['subject'], $ticket_data);
}
$emailData = [
'mail' => $template_data['emp_mail'],
'subject' => $template_data['subject'],
'message' => $template_data['mail_content'],
'common' => [],
'cc' => $acm_mails['common_mails'],
'attachments' => []
];
$this->myLogger->logme('error', "Final Reply Email Data");
// var_dump($emailData);
$this->sendTrigger($emailData);
}
return 'Ticket id\'s : '.json_encode($ticket_ids);
}
}

6
app/Models/TicketMasterModel.php
View File

@ -105,7 +105,7 @@ class TicketMasterModel extends Model
public function getTemplateDataByTicketID($ticket_id)
{
$template_data = $this
->select("ticket_mail_template.*, ticket_master.emp_mail")
->select("ticket_mail_template.*, ticket_master.emp_mail,ticket_master.claim_status_id")
->join('ticket_claim_status', 'ticket_master.claim_status_id = ticket_claim_status.id and ticket_claim_status.is_active = 1')
->join('ticket_mail_template', '
ticket_claim_status.trigger_type = ticket_mail_template.trigger_type
@ -131,11 +131,13 @@ class TicketMasterModel extends Model
clients.client_name,
insurers.name as insurer_name,
tpa.name as tpa_name
tpa.name as tpa_name,
ticket_notes.note as auto_query_content
")
->join('clients', 'ticket_master.client_id = clients.id', 'left')
->join('insurers', 'ticket_master.insurer_id = insurers.id', 'left')
->join('tpa', 'ticket_master.tpa_id = tpa.id', 'left')
->join('ticket_notes', 'ticket_master.id = ticket_notes.ticket_id and ticket_notes.is_active = 1 and ticket_notes.is_auto_query = 1','left')
->join('user_profiles', 'ticket_master.acm_id = user_profiles.id', 'left')
->where('ticket_master.id', $ticket_id)
->where('ticket_master.is_active', 1)

2
app/Models/TicketMessageModel.php
View File

@ -12,7 +12,7 @@ class TicketMessageModel extends Model
protected $returnType = 'array';
protected $useSoftDeletes = false;
protected $protectFields = true;
protected $allowedFields = ['id','sender','ticket_id','mail_subject','emp_mail','mail_content','created_at'];
protected $allowedFields = ['id','sender','ticket_id','claim_status','mail_subject','emp_mail','mail_content','created_at'];
// Callbacks

2
app/Models/TicketNoteModel.php
View File

@ -12,7 +12,7 @@ class TicketNoteModel extends Model
protected $returnType = 'array';
protected $useSoftDeletes = false;
protected $protectFields = true;
protected $allowedFields = ['id','ticket_id','note','created_by','updated_by','is_active'];
protected $allowedFields = ['id','ticket_id','note','is_auto_query','created_by','updated_by','is_active'];
// Callbacks
protected $allowCallbacks = true;

98
app/Views/ticket_auto_query.php Normal file
View File

@ -0,0 +1,98 @@
<div class="row">
<div class="col-12">
<div class="card-body">
<form role="form" class="parsley-examples" method="post" id="ticket_auto_query"
enctype="multipart/form-data">
<div class="form-group">
<div class="form-row">
<div class="form-group col-md-12">
<!-- <label for="ticket_auto_query_note">Add Notes</label> -->
<textarea class="form-control" id="ticket_auto_query_note" name="note" rows="3"
placeholder="Enter Text"><?= isset($ticket_note['note']) ? $ticket_note['note'] : '' ?></textarea>
</div>
</div>
</div><input type="hidden" id="query_note_id"><input type="hidden"
<div class="form-group text-right m-b-0">
<button type="submit" class="btn btn-primary" id="ticket_auto_query_submit">Submit</button>
</div>
</form>
</div>
</div> <!-- end col-->
</div>
<!-- end -->
<script>
$(document).ready(function() {
url = '<?= base_url('ticket/note/1')?>';
data = { id : $('#ticket_master_id').val() , is_auto_query : 1};
$.ajax({
url:url,
data:data,
type: 'POST',
success: function(res) {
if (res.status == true){
$('#ticket_auto_query_note').val(res.data.note);
$('#query_note_id').val(res.data.id);
}
},
error: function (xhr, status, error) {
console.error(xhr.responseText);
console.error(status, error);
setTimeout(function() {
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
toastr.warning('Something Went Wrong!', 'warning');
}, 1000);
}
})
$("#ticket_auto_query").submit(function(event) {
event.preventDefault();
$('.loader').fadeIn();
$('.loader-mask').fadeIn();
var url = '<?= base_url("/ticket/note/2"); ?>';
var formData = $(this).serializeArray();
var ticket_id = $('#ticket_master_id').val();
if (ticket_id != null && ticket_id != ''){
formData.push({ name: 'ticket_id', value: ticket_id});
}
var primary_key = $('#query_note_id').val();
if (primary_key != null && primary_key != ''){
formData.push({ name: 'id', value: primary_key});
}
formData.push({name: 'is_auto_query',value:1})
console.log(formData);
sendAjaxRequestForGlobal(url, 'POST', formData, function(response) {
if (response.status == true) {
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
toastr.success('Note Added Successfully','Success');
// console.log("Respone id is ")
// console.log(response.id);
$('#query_note_id').val(response.id);
} else {
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
let message = response.message;
toastr.error(message, 'ERROR');
}
}, function(xhr, status, error) {
console.error('Error fetching data:', error);
console.error(xhr.responseText);
toastr.error('An error occurred while fetching the report page.', 'ERROR');
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
});
});
});
</script>

10
app/Views/ticket_edit_onbording.php
View File

@ -49,6 +49,13 @@
<span class="d-none d-sm-inline-block">History</span>
</a>
</li>
<li class="nav-item">
<a href="#autoQuery-tab" data-toggle="tab" class="nav-link px-2 py-1" id="auto_query_tab"
aria-expanded="false">
<i class="mdi mdi-robot mr-1"></i>
<span class="d-none d-sm-inline-block">Auto Query Content</span>
</a>
</li>
</ul>
<!-- Tab Content -->
@ -72,6 +79,9 @@
<div class="tab-pane fade" id="history-tab">
<?php include('ticket_history.php'); ?>
</div>
<div class="tab-pane fade" id="autoQuery-tab">
<?php include('ticket_auto_query.php'); ?>
</div>
</div>
</div>
</div>

26
app/Views/ticket_list.php
View File

@ -25,6 +25,20 @@ table.dataTable tbody td {
margin-left: 20px !important;
}
</style>
<style>
.table th:nth-child(1),
.table td:nth-child(1) {
max-width: 200px !important;
min-width: 100px !important;
overflow: hidden !important;
text-overflow: ellipsis !important;
white-space: nowrap !important;
}
</style>
<div class="col-12">
<div class="card">
@ -52,12 +66,14 @@ table.dataTable tbody td {
<?php if (isset($ticket_data)) { ?>
<?php foreach($ticket_data as $index => $row){ ?>
<tr onclick="viewTicket(<?php echo $row['id']; ?>)">
<td><?php echo $row['status']; ?></td>
<td data-toggle="tooltip" data-placement="top" title="<?php echo $row['status']; ?>">
<span class="status-tooltip"><?php echo $row['status']; ?></span>
</td>
<td><?php echo $row['claim_no']; ?></td>
<td><?php echo $row['tpa_id']; ?></td>
<td><?php echo $row['emp_name']; ?></td>
<td><?php echo $row['insurer_name']; ?></td>
<td><?php echo $row['client_name']; ?></td>
<td><?php echo $row['insured_name']; ?></td>
<td><?php echo $row['short_name']; ?></td>
<td><?php echo $row['tat']; ?></td>
</tr>
<?php } ?>
@ -77,6 +93,10 @@ table.dataTable tbody td {
<!-------------------------------------------------------------------------------------------------->
<script>
$(document).ready(function() {
$('[data-toggle="tooltip"]').tooltip();
});
// Datatable document ready
$(document).ready(function() {

6
app/Views/ticket_note.php
View File

@ -25,7 +25,7 @@
$(document).ready(function() {
url = '<?= base_url('ticket/note/1')?>';
data = { id : $('#ticket_master_id').val()};
data = { id : $('#ticket_master_id').val(), is_auto_query : 0};
$.ajax({
url:url,
data:data,
@ -69,6 +69,10 @@ $(document).ready(function() {
$('.loader').fadeOut();
$('.loader-mask').delay(350).fadeOut('slow');
toastr.success('Note Added Successfully','Success');
// console.log("Respone id is ")
// console.log(response.id);
$('#note_id').val(response.id);
// console.log($('#'))
} else {

2
app/Views/ticket_reply.php
View File

@ -34,7 +34,7 @@
</div>
<div id="ticket_mail_editor" name="content" style="height: 300px;"></div>
</div>
</div>
</div><input type="hidden" id="claim_status" name="claim_status" value="<?= $reply_data['claim_status_id'] ?>">
</div>
<!-- Submit Button -->