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CHANGE UI LEVEL FIXES - VADIVEL J 2025-08-21

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This commit is contained in:
vadivelJ96 2025-08-21 09:16:25 +05:30
parent 89b2857896
commit b876f73d90
1 changed files with 53 additions and 81 deletions
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134
app/Controllers/ThzController.php
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@ -11,6 +11,7 @@ use App\Models\ThzMasterNotesModel;
use App\ControllerCleaners\ThzControllerCleaner;
use App\Models\UserModel;
use App\Models\ClientPolicyModel;
use App\Models\TicketMailTemplateModel;
class ThzController extends BaseController
@ -24,13 +25,16 @@ class ThzController extends BaseController
protected $userModel;
protected $clientPolicyModel;
protected $ticketMailTemplateModel;
public function __construct()
{
$this->thzMasterModel = new ThzMasterModel();
$this->thzMasterNotesModel = new ThzMasterNotesModel();
$this->thzControllerCleaner = new ThzControllerCleaner();
$this->userModel = new UserModel();
$this->clientPolicyModel = new ClientPolicyModel();
$this->thzMasterModel = new ThzMasterModel();
$this->thzMasterNotesModel = new ThzMasterNotesModel();
$this->thzControllerCleaner = new ThzControllerCleaner();
$this->userModel = new UserModel();
$this->clientPolicyModel = new ClientPolicyModel();
$this->ticketMailTemplateModel = new TicketMailTemplateModel();
}
public function index()
@ -58,11 +62,12 @@ class ThzController extends BaseController
$id = isset($insertID) && !empty($insertID) ? $insertID : $updateID ;
$this->ticketSaveNotification($data , $insertOrUpdate = $text , $id);
$emailNotificationResult = $this->ticketSaveNotification($data , $insertOrUpdate = $text , $id);
return $this->response->setJSON([
'status' => $result ? 'success' : 'error',
'message' => $result ? "Ticket {$text}d successfully" : "Unable to {$text} ticket. Please try again."
'message' => $result ? "Ticket {$text}d successfully " : "Unable to {$text} ticket. Please try again." ,
'notification' => $emailNotificationResult ? 'Email Notification Success..!!' : 'Email Notification Failed..!!'
])->setStatusCode($result ? 200 : 400);
}
@ -260,7 +265,7 @@ class ThzController extends BaseController
$ticketId = $id;
$result = $this->emailNotificationBasedOnRole($emailToNotified , $insertOrUpdate , $ticketId , $data);
$result = $this->ticketSaveEmailNotificationBasedOnRole($emailToNotified , $insertOrUpdate , $ticketId , $data);
return $result;
@ -276,7 +281,7 @@ class ThzController extends BaseController
}
private function emailNotificationBasedOnRole($emailToNotified , $insertOrUpdate , $ticketId , $data){
private function ticketSaveEmailNotificationBasedOnRole($emailToNotified , $insertOrUpdate , $ticketId , $data){
$user_email = $emailToNotified['user_email'] ?? null;
$assignee_email = $emailToNotified['assignee_email'] ?? null;
@ -288,41 +293,13 @@ class ThzController extends BaseController
case 'update':
$messageUpdated = "<p>Hi From <b> Nhance Support</b>,
<p>Your Assigned Ticket No -%ticketId% for Subject - %subject% Updated With Latest Information . </p> </p>
<p align='center' >Thank you</p>" ;
$from_mail = "";
$to_mail = $assignee_email;
$cc_string = "";
$subject = "<p> Ticket Created For %subject% </p>";
$message = $messageUpdated ;
$attachments = "";
$reply_to = "";
$bcc_string = "";
$res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
$this->sendEmail( 'ticket_save_update_assignee', $data ,$assignee_email , $ticketId ) ;
break;
case 'create':
$messageCreated = "<p>Hi From <b> Nhance Support</b>,
<p>Your Assigned With New Ticket No -%ticketId% for Subject %subject% Updated With Latest Information . </p> </p>
<p align='center' >Thank you</p>";
$from_mail = "";
$to_mail = $assignee_email;
$cc_string = "";
$subject = "<p> Ticket Created For %subject% </p>";
$message = $messageCreated ;
$attachments = "";
$reply_to = "";
$bcc_string = "";
$res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
$this->sendEmail( 'ticket_save_create_assignee', $data ,$assignee_email , $ticketId ) ;
break;
@ -338,45 +315,16 @@ class ThzController extends BaseController
switch ($insertOrUpdate) {
case 'update':
$messageUpdated = "<p>Hi From <b> Nhance Support</b>,
<p>Your Ticket for Subject %subject% Updated With Latest Information For Your Ticket No %ticketId%. </p> </p>
<p align='center' >Thank you</p>";
$from_mail = "";
$to_mail = $user_email;
$cc_string = "";
$subject = "<p> Ticket Created For %subject% </p>";
$message = $messageUpdated ;
$attachments = "";
$reply_to = "";
$bcc_string = "";
$res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
break;
$this->sendEmail( 'ticket_save_update_user', $data ,$user_email , $ticketId ) ;
break;
case 'create':
$messageForAssigned = "<p>Hi From <b> Nhance Support</b>,
<p>Your Ticket for Subject %subject% Created and Assigned To %assignee_email%. TicketNo - %ticketId% </p> </p>
<p align='center' >Thank you</p>";
$messageForUnAssigned = "<p>Hi From <b> Nhance Support</b>,
<p>Your Ticket for Subject %subject% Created and Will be Assigned Shortly.Here is Your TicketNo - %ticketId% </p> </p>
<p align='center' >Thank you</p>";
$from_mail = "";
$to_mail = $user_email;
$cc_string = "";
$subject = "<p> Ticket Created For %subject% </p>";
$message = empty($assignee_email) ? $messageForUnAssigned : $messageForAssigned ;
$attachments = "";
$reply_to = "";
$bcc_string = "";
$res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
if(empty($assignee_email)){
$this->sendEmail( 'ticket_save_create_user_unassigned', $data ,$user_email , $ticketId ) ;
}else{
$this->sendEmail( 'ticket_save_create_user_assigned', $data , $user_email , $ticketId ) ;
}
break;
@ -402,13 +350,37 @@ class ThzController extends BaseController
}
private function insertTicket($data)
{
$data['created_by'] = get_session_userid();
$this->thzMasterModel->insert($data);
private function insertTicket($data)
{
$data['created_by'] = get_session_userid();
$this->thzMasterModel->insert($data);
return $this->thzMasterModel->insertID(); // returns the inserted row's ID
}
return $this->thzMasterModel->insertID(); // returns the inserted row's ID
}
private function sendEmail( $templateName, $data , $to_email , $ticketId){
$mail = $this->ticketMailTemplateModel->where('template_name',$templateName )->findAll();
$mail['subject'] = str_replace('%subject%', $data['subject'] ?? '', $mail['subject']);
$mail['mail_content'] = str_replace('%subject%', $data['subject'] ?? '', $mail['mail_content']);
$mail['mail_content'] = str_replace('%ticketId%', $ticketId ?? '', $mail['mail_content']);
$from_mail = "";
$to_mail = $to_email;
$cc_string = "";
$subject = $mail['subject'] ;
$message = $mail['mail_content'] ;
$attachments = "";
$reply_to = "";
$bcc_string = "";
$res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
}