FIX_CLAIM_STATUS

app/Controllers/EmployeeRestController.php

@@ -3850,6 +3850,8 @@ class EmployeeRestController extends AdminController
                 foreach ($client_claim_status as $claim_key => $claim_value) {
                     if (in_array($value['claim_status_id'], $claim_value)) { // Corrected argument order
                         $ticket_data[$key]['claim_status'] = $claim_key ?? null; // Assign back to the main array
+                    }else if(in_array($value['old_status_id'], $claim_value)){
+                        $ticket_data[$key]['claim_status'] = $claim_key ?? null; // Assign back to the main array
                     }
                 }
 

app/Models/TicketMasterModel.php

@@ -793,7 +793,26 @@ class TicketMasterModel extends Model
     //api
     public function get_ticket_data($emp_id, $returnType,$ticket_type = null, $ticket_id = null)
     {
-        $query = $this->select('ticket_master.*, tms.mail_subject as subject, tms.id as ticket_message_id')
+        $query = $this->select("
+
+                ticket_master.*, 
+                tms.mail_subject as subject, 
+                tms.id as ticket_message_id,
+                (
+                    SELECT th1.old_value
+                    FROM ticket_history th1
+                    JOIN ticket_claim_status tcs ON th1.old_value = tcs.id
+                    WHERE th1.field_name = 'claim_status_id'
+                    AND th1.ticket_id = ticket_master.id
+                    AND th1.id = (
+                        SELECT MAX(th2.id)
+                        FROM ticket_history th2
+                        WHERE th2.ticket_id = th1.ticket_id
+                        AND th2.field_name = 'claim_status_id'
+                    )
+                ) AS old_status_id
+
+            ")
             ->join('ticket_messages tms', 'ticket_master.id = tms.ticket_id', 'left')
             ->where('ticket_master.is_active', 1);
         $query->whereIn('sender', ['staff', 'user']);