diff --git a/app/Controllers/TicketController.php b/app/Controllers/TicketController.php
index 7dee25b6..7a0d1ae9 100644
--- a/app/Controllers/TicketController.php
+++ b/app/Controllers/TicketController.php
@@ -2789,7 +2789,7 @@ class TicketController extends BaseController
 
                     $insertData = [
                         'doc_name' => $data['docs_name'][$key] ?? '',
-                        'url'      => $data['url'][$key] ?? '',
+                        'url'      => convertGoogleDriveToDownloadLink($data['url'][$key] ?? ''),
                         'ticket_id' => $data['ticket_id_url'] ?? '',
                         'created_by' => get_session_userid(),
                         'is_active'  => 1,
diff --git a/app/Filters/AuthMVC.php b/app/Filters/AuthMVC.php
index ef2da046..298a72b9 100755
--- a/app/Filters/AuthMVC.php
+++ b/app/Filters/AuthMVC.php
@@ -23,11 +23,11 @@ class AuthMVC implements FilterInterface
         // }
 
         // Fingerprint validation
-        $fp = generateFingerprint();
-        // log_message('error',$fp);
-        if (session()->get('fingerprint') !== $fp) {
-            return AuthLogout::logout();
-        }
+        // $fp = generateFingerprint();
+        // // log_message('error',$fp);
+        // if (session()->get('fingerprint') !== $fp) {
+        //     return AuthLogout::logout();
+        // }
 
     }
 
diff --git a/app/Helpers/utility_helper.php b/app/Helpers/utility_helper.php
index 9e7f4791..dc7ba8b2 100755
--- a/app/Helpers/utility_helper.php
+++ b/app/Helpers/utility_helper.php
@@ -1067,3 +1067,35 @@ function generateFingerprint()
     // return hash('sha256', $ua . '|' . $ipSubnet . '|' . $secret);
     return hash('sha256', $ua . '|' . $ipSubnet );
 }
+
+if (!function_exists('convertGoogleDriveToDownloadLink')) {
+    function convertGoogleDriveToDownloadLink(?string $url): ?string
+    {
+        if (empty($url)) {
+            return null;
+        }
+
+        // Trim spaces
+        $url = trim($url);
+
+        // Pattern to extract Google Drive file ID
+        $patterns = [
+            '#https?://drive\.google\.com/file/d/([^/]+)/?#',
+            '#https?://drive\.google\.com/open\?id=([^&]+)#',
+            '#https?://drive\.google\.com/uc\?id=([^&]+)#'
+        ];
+
+        foreach ($patterns as $pattern) {
+            if (preg_match($pattern, $url, $matches)) {
+                $fileId = $matches[1];
+
+                // Return direct download link
+                return 'https://drive.google.com/uc?export=download&id=' . $fileId;
+            }
+        }
+
+        // Not a Google Drive link → return original
+        return $url;
+    }
+}
+