From 2928e8b8c1612a8b71fddcf092de2274d204f2f9 Mon Sep 17 00:00:00 2001
From: "venkatesh.r" <venkatesh.r@venbainfotech.com>
Date: Fri, 27 Mar 2026 19:08:50 +0530
Subject: [PATCH] FIX_PAGE_LOADING_ISSUE

---
 app/Controllers/TicketController.php |   7 +-
 app/Views/ticket_list.php            | 169 +++++++++++++++++++++++++--
 app/Views/ticket_search.php          |  10 +-
 3 files changed, 172 insertions(+), 14 deletions(-)

diff --git a/app/Controllers/TicketController.php b/app/Controllers/TicketController.php
index f157d697..44d25abe 100644
--- a/app/Controllers/TicketController.php
+++ b/app/Controllers/TicketController.php
@@ -450,9 +450,10 @@ class TicketController extends BaseController
             }
             else{
                 $data['ticket_data'] = $this->ticketSearch();
-                // print_r($data['ticket_data']);die;
-                $html = view('ticket_list', $data);
-                return $this->respond(['status' => true, 'html' => $html], 200);
+                return $this->respond([
+                    'status' => true,
+                    'rows' => $data['ticket_data'] ?? [],
+                ], 200);
             }
 
         }
diff --git a/app/Views/ticket_list.php b/app/Views/ticket_list.php
index fbd40b94..98681079 100644
--- a/app/Views/ticket_list.php
+++ b/app/Views/ticket_list.php
@@ -268,18 +268,173 @@ table.dataTable tbody td {
 <!-------------------------------------------------------------------------------------------------->
 
 <script>
-    $(document).ready(function() {
+window.ticketTableInstance = window.ticketTableInstance || null;
+window.ticketTableIsDeleteEnabled = <?= in_array(get_role_id(), [1,2,5]) ? 'true' : 'false'; ?>;
+window.ticketTypeMap = <?= json_encode($ticket_type ?? []); ?>;
+window.priorityTypeMap = <?= json_encode($priorityType ?? []); ?>;
+window.modeOfIntimateMap = <?= json_encode($modeOFIntimate ?? []); ?>;
+window.claimTypeMap = <?= json_encode($claimType ?? []); ?>;
+
+function escapeHtml(value) {
+    if (value === null || value === undefined) return '';
+    return String(value)
+        .replace(/&/g, '&amp;')
+        .replace(/</g, '&lt;')
+        .replace(/>/g, '&gt;')
+        .replace(/"/g, '&quot;')
+        .replace(/'/g, '&#039;');
+}
+
+function asText(value) {
+    if (value === null || value === undefined || value === '') return 'N/A';
+    return escapeHtml(value);
+}
+
+function getClaimTypeLabel(row) {
+    var typeId = Number(row.ticket_type_id || 0);
+    var claimKey = row.claim_type || '';
+    if (!window.claimTypeMap[typeId]) return '';
+    return window.claimTypeMap[typeId][claimKey] || '';
+}
+
+function getStatusDisplay(row) {
+    var status = row.status || '';
+    var claimStatusId = Number(row.claim_status_id || 0);
+    var approved = Number(row.is_head_approved);
+    var statusesWithIcon = [8, 23, 33, 43];
+
+    if (statusesWithIcon.indexOf(claimStatusId) !== -1) {
+        if (approved === 0) return escapeHtml(status) + '&nbsp;<i class="fa fa-exclamation-triangle" style="color:#cece00;" aria-hidden="true"></i>';
+        if (approved === 1) return escapeHtml(status) + '&nbsp;<i class="mdi mdi-check-circle" style="color:green;" aria-hidden="true"></i>';
+        if (approved === 2) return escapeHtml(status) + '&nbsp;<i class="mdi mdi-close-circle-outline" style="color:red;" aria-hidden="true"></i>';
+    }
+
+    return escapeHtml(status);
+}
+
+function getStatusTooltip(row) {
+    var status = row.status || '';
+    if (Number(row.claim_status_id) === 8) {
+        if (Number(row.is_head_approved) === 0) return 'Waiting for approvel';
+        if (Number(row.is_head_approved) === 1) return 'Rejection approved';
+        if (Number(row.is_head_approved) === 2) return 'Rejection not approved';
+    }
+    return status;
+}
+
+function getActionCell(row) {
+    if (!window.ticketTableIsDeleteEnabled) return '';
+    var id = escapeHtml(row.id || '');
+    return '' +
+        '<td>' +
+        '  <div class="btn-group dropdown">' +
+        '    <a href="javascript: void(0);" class="dropdown-toggle arrow-none btn btn-light btn-sm" data-toggle="dropdown" aria-expanded="false"><i class="mdi mdi-dots-horizontal"></i></a>' +
+        '    <div class="dropdown-menu dropdown-menu-right">' +
+        '      <a class="dropdown-item delete" data-id="' + id + '" onclick="removeClaim(this, \'' + id + '\')">' +
+        '        <i class="mdi mdi-delete mr-2 text-muted font-18 vertical-middle"></i>Delete' +
+        '      </a>' +
+        '    </div>' +
+        '  </div>' +
+        '</td>';
+}
+
+function buildTicketRowHtml(row) {
+    var statusUpdated = row.ticket_updated_date ? '<span class="text-custom-grey"><br>Updated at ' + escapeHtml(row.ticket_updated_date) + '</span>' : '';
+    var claimCreated = row.ticket_created_date ? '<span class="text-custom-grey"><br>Created at ' + escapeHtml(row.ticket_created_date) + '</span>' : '';
+    var policyType = (window.ticketTypeMap[row.ticket_type_id] || '').replace('Claim-', '');
+    var modeOfIntimation = window.modeOfIntimateMap[row.mode_of_intimation] || '';
+    var priority = window.priorityTypeMap[row.priority || 0] || '';
+
+    return '' +
+        '<tr data-id="' + escapeHtml(row.id) + '" style="cursor: pointer;">' +
+            '<td data-toggle="tooltip" data-placement="top" title="' + escapeHtml(getStatusTooltip(row)) + '">' +
+                '<span class="status-tooltip">' + getStatusDisplay(row) + '</span>' +
+                statusUpdated +
+            '</td>' +
+            '<td>' + asText(policyType) + '</td>' +
+            '<td>' + asText(row.claim_no) + claimCreated + '</td>' +
+            '<td>' + asText(row.tpa_no) + '</td>' +
+            '<td>' + asText(row.emp_code) + '</td>' +
+            '<td>' + asText(row.emp_name) + '</td>' +
+            '<td>' + asText(row.insured_name) + '</td>' +
+            '<td>' + asText(row.short_name) + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.acm_name || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.insurer_name || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.tpa_name || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.policy_no || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(priority) + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.relationship || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.emp_mobile || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.emp_mail || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.emp_personal_mail || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(modeOfIntimation) + '</td>' +
+            '<td style="display: none;">' + escapeHtml(getClaimTypeLabel(row)) + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.hospital_name || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.doa || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.dod || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.claim_amount || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.pod_no || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.date_of_join || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.date_of_incep || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.dob || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.date_of_accident || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.date_of_death || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.date_of_intimat || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.si_amt || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.raised_date || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.registration_date || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.query_received_date || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.denial_date || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.approved_date || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.settled_date || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.denial_reason || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.approved_letter || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.approved_amount || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.utr_details || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.settle_letter || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.return_remark || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.cancel_remark || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.awb_no_courier_name || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.non_id_reason || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.pay_initiate_date || '') + '</td>' +
+            '<td style="display: none;">' + escapeHtml(row.approved_description || '') + '</td>' +
+            '<td>' + escapeHtml(row.tat || '') + '</td>' +
+            getActionCell(row) +
+        '</tr>';
+}
+
+function applyTicketRows(rows) {
+    var table = $('#scroll-horizontal-datatable');
+    var tbody = table.find('tbody');
+    var html = '';
+
+    (rows || []).forEach(function (row) {
+        html += buildTicketRowHtml(row);
+    });
+
+    if (window.ticketTableInstance) {
+        window.ticketTableInstance.clear();
+        tbody.html(html);
+        window.ticketTableInstance.rows.add(tbody.find('tr')).draw();
+    } else {
+        tbody.html(html);
+    }
+
+    $('[data-toggle="tooltip"]').tooltip();
+}
+
+window.updateTicketTableRows = applyTicketRows;
+
+$(document).ready(function() {
     $('[data-toggle="tooltip"]').tooltip();
 });
 
 // Datatable document ready
 $(document).ready(function() {
-
     var ticketsTable = $('#scroll-horizontal-datatable');
 
-    if (ticketsTable.length) {
-
-        ticketsTable.DataTable({
+    if (ticketsTable.length && !window.ticketTableInstance) {
+        window.ticketTableInstance = ticketsTable.DataTable({
             scrollX: true,
             // dom: "<'row'<'col-sm-6'f><'col-sm-6 text-right'B>>" + // Filter left, buttons right
             //     "<'row'<'col-sm-12'tr>>" +
@@ -364,8 +519,8 @@ $(document).ready(function() {
             pageLength: 10, // Set default number of rows per page (optional)
             ordering: false,
         });
-    } else {
-        console.error("Table atet found.");
+    } else if (!ticketsTable.length) {
+        console.error("Table not found.");
     }
 });
 
diff --git a/app/Views/ticket_search.php b/app/Views/ticket_search.php
index a72bf8bd..92bb084d 100644
--- a/app/Views/ticket_search.php
+++ b/app/Views/ticket_search.php
@@ -287,8 +287,9 @@
             console.log('Filter Responce', response);
 
             if (response.status == true) {
-                $('#ticket_list_div').empty();
-                $('#ticket_list_div').html(response.html);
+                if (typeof window.updateTicketTableRows === 'function') {
+                    window.updateTicketTableRows(response.rows || []);
+                }
                 $('.loader').fadeOut();
                 $('.loader-mask').delay(350).fadeOut('slow');
 
@@ -331,8 +332,9 @@
                 console.log('Filter Responce', response);
 
                 if (response.status == true) {
-                    $('#ticket_list_div').empty();
-                    $('#ticket_list_div').html(response.html);
+                    if (typeof window.updateTicketTableRows === 'function') {
+                        window.updateTicketTableRows(response.rows || []);
+                    }
                     $('.loader').fadeOut();
                     $('.loader-mask').delay(350).fadeOut('slow');