FIX_LIST : RV

app/Controllers/EmployeeController.php

@@ -2225,6 +2225,7 @@ class EmployeeController extends AdminController
         }
     }
 
+    //UPDATE EMPLOYEE
     public function update_emp_data()
     {
         $data = $this->request->getPost();

app/Controllers/TicketController.php

@@ -142,51 +142,67 @@ class TicketController extends BaseController
 
     public function ticketSearch($action = null)
     {   
+        $db = db_connect();
+
+        $subquery = $db->table('ticket_history th')
+            ->select([
+                'th.ticket_id',
+                "CASE
+                    WHEN DATEDIFF(
+                        th.created_at, 
+                        COALESCE(
+                            (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                            tm.created_at
+                        )
+                    ) BETWEEN 0 AND 6 THEN '0-6 Days'
+                    WHEN DATEDIFF(
+                        th.created_at, 
+                        COALESCE(
+                            (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                            tm.created_at
+                        )
+                    ) BETWEEN 7 AND 12 THEN '7-12 Days'
+                    WHEN DATEDIFF(
+                        th.created_at, 
+                        COALESCE(
+                            (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                            tm.created_at
+                        )
+                    ) BETWEEN 13 AND 20 THEN '13-20 Days'
+                    ELSE 'Above 20 Days'
+                END AS tat"
+            ])
+            ->join('ticket_master tm', 'tm.id = th.ticket_id', 'right')
+            ->where('tm.is_active', 1)
+        ->groupBy('th.ticket_id, tm.created_at');
+
         //action 1 get last 100 rows, action 2 filter and get all rows related to that
         if ($action == 1) {
 
-            $data = $this->ticketMasterModel
+            $query = $db->table('ticket_master tm')
-                ->select("
+                ->select([
+                    'tm.id',
+                    'tcs.claim_status AS status',
+                    'tm.claim_number AS claim_no',
+                    'tm.tpa_id',
+                    'tm.emp_name',
+                    'i.name AS insurer_name',
+                    'c.client_name',
+                    'tm.insured_name',
+                    'c.short_name',
+                    'DATE_FORMAT(tm.created_at, "%d-%m-%Y") AS ticket_created_date',
+                    'COALESCE(tat_category.tat, "0-6 Days") AS tat'
+                ])
+                ->join('insurers i', 'i.id = tm.insurer_id AND i.is_active = 1', 'left')
+                ->join('clients c', 'c.id = tm.client_id AND c.is_active = 1', 'left')
+                ->join('ticket_claim_status tcs', 'tcs.id = tm.claim_status_id AND tcs.is_active = 1', 'left')
+                ->join("({$subquery->getCompiledSelect()}) tat_category", 'tm.id = tat_category.ticket_id', 'left')
+                ->where('tm.is_active', 1)
+                ->orderBy('tm.id', 'DESC');
 
-                    ticket_master.id, 
+            $data = $query->get()->getResultArray(); 
-                    ticket_claim_status.claim_status as status, 
-                    ticket_master.claim_number as claim_no,
-                    ticket_master.tpa_id,
-                    ticket_master.emp_name,
-                    insurers.name as insurer_name, 
-                    clients.client_name,
-                    ticket_master.insured_name,
-                    clients.short_name,
-                    DATE_FORMAT(ticket_master.created_at, '%d-%m-%Y') as ticket_created_date,
-                    CASE
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 0 AND 6 THEN '0-6 Days'
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 7 AND 12 THEN '7-12 Days'
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 13 AND 20 THEN '13-20 Days'
-                        ELSE 'Above 20 Days'
-                    END AS tat
 
-                ")
+            // dd(db_connect()->getLastQuery());
-                ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
-                ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
-                ->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
-                ->join('ticket_history', "ticket_master.id = ticket_history.ticket_id")
-                ->where('ticket_master.is_active', 1)
-                ->where('ticket_history.is_active', 1)
-                ->groupBy('ticket_master.id')
-                ->orderBy('ticket_master.id', 'DESC')
-                ->limit(100)
-                ->findAll();
-
-            // dd($data);
 
             return $data;
 
@@ -200,46 +216,33 @@ class TicketController extends BaseController
                 }
             }
             // print_rr($where);
-            $data = $this->ticketMasterModel
+            $query = $db->table('ticket_master tm')
-                ->select("
+                ->select([
-                    ticket_master.id, 
+                    'tm.id',
-                    ticket_claim_status.claim_status as status, 
+                    'tcs.claim_status AS status',
-                    ticket_master.claim_number as claim_no,
+                    'tm.claim_number AS claim_no',
-                    ticket_master.tpa_id,
+                    'tm.tpa_id',
-                    ticket_master.emp_name,
+                    'tm.emp_name',
-                    insurers.name as insurer_name, 
+                    'i.name AS insurer_name',
-                    clients.client_name,ticket_master.insured_name,
+                    'c.client_name',
-                    clients.short_name,
+                    'tm.insured_name',
-                    DATE_FORMAT(ticket_master.created_at, '%d-%m-%Y') as ticket_created_date,
+                    'c.short_name',
-                    CASE
+                    'DATE_FORMAT(tm.created_at, "%d-%m-%Y") AS ticket_created_date',
-                        WHEN DATEDIFF(
+                    'COALESCE(tat_category.tat, "0-6 Days") AS tat'
-                            ticket_master.updated_at,
+                ])
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
+                ->join('insurers i', 'i.id = tm.insurer_id AND i.is_active = 1', 'left')
-                        ) BETWEEN 0 AND 6 THEN '0-6 Days'
+                ->join('clients c', 'c.id = tm.client_id AND c.is_active = 1', 'left')
-                        WHEN DATEDIFF(
+                ->join('ticket_claim_status tcs', 'tcs.id = tm.claim_status_id AND tcs.is_active = 1', 'left')
-                            ticket_master.updated_at,
+                ->join("({$subquery->getCompiledSelect()}) tat_category", 'tm.id = tat_category.ticket_id', 'left')
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
+                ->where('tm.is_active', 1)
-                        ) BETWEEN 7 AND 12 THEN '7-12 Days'
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 13 AND 20 THEN '13-20 Days'
-                        ELSE 'Above 20 Days'
-                    END AS tat
-                ")
-                ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
-                ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
-                ->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
-                ->join('ticket_history', "ticket_master.id = ticket_history.ticket_id")
-                ->where('ticket_master.is_active', 1)
-                ->where('ticket_history.is_active', 1)
                 ->where($where)
-                ->groupBy('ticket_master.id')
+                ->orderBy('tm.id', 'DESC');
-                ->orderBy('ticket_master.id', 'DESC')
+
-                ->findAll();
+            $data = $query->get()->getResultArray(); 
-            //    print_rr($data);
+            // print_rr($data);
-            //    log_message('error',' Claims Master Data '.json_encode($data));die();
+            // log_message('error',' Claims Master Data '.json_encode($data));die();
             // print_rr($data);die();
+
             return $data;
         }
     }

app/Models/TicketMasterModel.php

@@ -147,6 +147,155 @@ class TicketMasterModel extends Model
     }
     
     //get TAT report BAND wise Data
+    // public function getTATReport($ticket_type = null, $start_date = null, $end_date = null)
+    // {   
+    //     //set default last 3 months data date
+    //     $fromDate = date('Y-m-d', strtotime('-90 days'));
+    //     $toDate = date('Y-m-d 23:59:59');
+
+    //     if (!empty($start_date) && !empty($end_date)) {
+    //         $fromDate = change_date_format($start_date);
+    //         $toDate = change_date_format($end_date);
+    //     }
+    //     $ticket_type_data_1 = "";
+    //     $ticket_type_data_2 = "";
+    //     if(!empty($ticket_type)){
+    //        $ticket_type_data_1 =  "AND ticket_type = $ticket_type";
+    //        $ticket_type_data_2 =  "AND tm.ticket_type_id = $ticket_type";
+    //     }
+
+    //     // Fetch claim statuses from the `ticket_claim_status` table
+    //     $statusQuery = " SELECT 
+    //                         id, claim_status, ticket_type
+    //                     FROM ticket_claim_status 
+    //                     Where is_active = 1
+    //                     $ticket_type_data_1
+    //                 ";
+    //     $statusResult = $this->db->query($statusQuery)->getResultArray();
+    //     // dd($statusResult);
+    
+    //     // Initialize dynamic query parts
+    //     $dynamicSelect = '';
+
+    //     // Loop through each claim status and generate the COALESCE and CASE statements for the SELECT
+    //     foreach ($statusResult as $status) {
+
+    //         $columnName = $status['claim_status']; // Default column name
+
+    //         if (empty($ticket_type)) {
+    //             // Append the insurance type prefix based on `ticket_type`
+    //             switch ($status['ticket_type']) {
+    //                 case 1:
+    //                     $columnName = "GMC - {$status['claim_status']}";
+    //                     break;
+    //                 case 2:
+    //                     $columnName = "GPA - {$status['claim_status']}";
+    //                     break;
+    //                 case 3:
+    //                     $columnName = "EDLI - {$status['claim_status']}";
+    //                     break;
+    //                 case 4:
+    //                     $columnName = "GTLI - {$status['claim_status']}";
+    //                     break;
+    //             }
+    //         }
+
+    //         $dynamicSelect .= "
+    //             COALESCE(
+    //                 SUM(
+    //                     CASE
+    //                         WHEN subquery.status_id = {$status['id']} THEN 1
+    //                         ELSE 0
+    //                     END
+    //                 ),
+    //                 0
+    //             ) AS `$columnName`, ";
+    //     }
+    
+    //     // Remove the trailing comma from the SELECT part
+    //     $dynamicSelect = rtrim($dynamicSelect, ', ');
+    //     // dd($dynamicSelect);
+
+    
+    //     // Construct the full SQL query
+    //     $sql = "
+    //         SELECT
+    //         tc.TAT_Category,
+    //         $dynamicSelect
+    //     FROM
+    //         (
+    //             SELECT 'Above 20 Days' AS TAT_Category
+    //             UNION ALL
+    //             SELECT '13-20 Days'
+    //             UNION ALL
+    //             SELECT '7-12 Days'
+    //             UNION ALL
+    //             SELECT '0-6 Days'
+    //         ) AS tc
+    //     LEFT JOIN (
+    //         SELECT
+    //             tm.id AS ticket_id,
+    //             tcs.claim_status,
+    //             tcs.id AS status_id,
+    //             CASE
+    //                 WHEN DATEDIFF(
+    //                     COALESCE(th.created_at, tm.created_at),
+    //                     COALESCE(
+    //                         (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = tm.id),
+    //                         tm.created_at
+    //                     )
+    //                 ) BETWEEN 0 AND 6 THEN '0-6 Days'
+    //                 WHEN DATEDIFF(
+    //                     COALESCE(th.created_at, tm.created_at),
+    //                     COALESCE(
+    //                         (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = tm.id),
+    //                         tm.created_at
+    //                     )
+    //                 ) BETWEEN 7 AND 12 THEN '7-12 Days'
+    //                 WHEN DATEDIFF(
+    //                     COALESCE(th.created_at, tm.created_at),
+    //                     COALESCE(
+    //                         (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = tm.id),
+    //                         tm.created_at
+    //                     )
+    //                 ) BETWEEN 13 AND 20 THEN '13-20 Days'
+    //                 ELSE 'Above 20 Days'
+    //             END AS TAT_Category
+    //         FROM
+    //             ticket_master tm
+    //         JOIN ticket_history th ON tm.id = th.ticket_id
+    //         JOIN ticket_claim_status tcs ON th.field_name = 'claim_status_id'
+    //             AND th.new_value = tcs.id
+    //         WHERE
+    //             tm.ticket_type_id = tcs.id
+    //             $ticket_type_data_2
+    //             AND tm.created_at >= '$fromDate' 
+    //             AND tm.created_at <= '$toDate'
+    //             AND tm.is_active = 1
+    //             AND th.is_active = 1
+    //             AND tcs.is_active = 1
+    //     ) AS subquery ON tc.TAT_Category = subquery.TAT_Category
+    //     GROUP BY
+    //         tc.TAT_Category
+    //     ORDER BY
+    //         FIELD(tc.TAT_Category, 'Above 20 Days', '13-20 Days', '7-12 Days', '0-6 Days');
+    //     ";
+    
+    //     // Execute the query and return the result
+    //     $data = $this->db->query($sql)->getResultArray();
+    //     // print_rr($this->db->getLastQuery(), $data); die;
+
+    //     // $tableData = [];
+    //     // if (!empty($data)) {
+    //     //     // Extract table headers from the first row keys
+    //     //     $headers = array_keys($data[0]);
+    //     //     $tableData['headers'] = $headers;
+    //     //     $tableData['body'] = $data;
+    //     // }
+    
+    //     return $data;
+    // }
+
     public function getTATReport($ticket_type = null, $start_date = null, $end_date = null)
     {   
         //set default last 3 months data date
@@ -161,7 +310,7 @@ class TicketMasterModel extends Model
         $ticket_type_data_2 = "";
         if(!empty($ticket_type)){
            $ticket_type_data_1 =  "AND ticket_type = $ticket_type";
-           $ticket_type_data_2 =  "AND tm.ticket_type_id = $ticket_type";
+           $ticket_type_data_2 =  "WHERE tm.ticket_type_id = $ticket_type";
         }
 
         // Fetch claim statuses from the `ticket_claim_status` table
@@ -233,36 +382,47 @@ class TicketMasterModel extends Model
                     SELECT '0-6 Days'
                 ) AS tc
             LEFT JOIN (
+
                 SELECT
                     th.ticket_id,
                     tcs.claim_status,
                     tcs.id AS status_id,
                     CASE
                         WHEN DATEDIFF(
-                            tm.updated_at,
+                            th.created_at, 
-                            COALESCE(tm.updated_at, th.created_at)
+                            COALESCE(
+                                (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                                tm.created_at
+                            )
                         ) BETWEEN 0 AND 6 THEN '0-6 Days'
                         WHEN DATEDIFF(
-                            tm.updated_at,
+                            th.created_at, 
-                            COALESCE(tm.updated_at, th.created_at)
+                            COALESCE(
+                                (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                                tm.created_at
+                            )
                         ) BETWEEN 7 AND 12 THEN '7-12 Days'
                         WHEN DATEDIFF(
-                            tm.updated_at,
+                            th.created_at, 
-                            COALESCE(tm.updated_at, th.created_at)
+                            COALESCE(
+                                (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                                tm.created_at
+                            )
                         ) BETWEEN 13 AND 20 THEN '13-20 Days'
                         ELSE 'Above 20 Days'
                     END AS TAT_Category
+
                 FROM
                     ticket_master tm
                 JOIN ticket_history th ON tm.id = th.ticket_id
-                JOIN ticket_claim_status tcs ON th.field_name = 'claim_status_id'
+                JOIN ticket_claim_status tcs ON th.field_name = 'claim_status_id' AND th.new_value = tcs.id
-                    AND th.new_value = tcs.id
                     $ticket_type_data_2
                     AND tm.created_at >= '$fromDate' 
                     AND tm.created_at <= '$toDate'
                     AND tm.is_active = 1
                     AND th.is_active = 1
                     AND tcs.is_active = 1
+
             ) AS subquery ON tc.TAT_Category = subquery.TAT_Category
             GROUP BY
                 tc.TAT_Category
@@ -278,7 +438,7 @@ class TicketMasterModel extends Model
     
         // Execute the query and return the result
         $data = $this->db->query($sql)->getResultArray();
-        // dd($this->db->getLastQuery(), $data);
+        // print_rr($this->db->getLastQuery(), $data); die;
 
         // $tableData = [];
         // if (!empty($data)) {