CHANGE_CLAIM_CHANGES

app/Config/Routes.php

@@ -871,6 +871,7 @@ $routes->group("/bdsReport", ["filter" => "authMVC"], function ($routes) {
 //New Tickets
 $routes->group("/ticket", ["filter" => "authMVC"], function ($routes) {
    $routes->match( ['get', 'post'], 'list','TicketController::ticketList');
+   $routes->post('export','TicketController::exportTickets');
    $routes->get('feedback-list','TicketController::feedbackList');
    $routes->match(['get', 'post'], 'claim-upload','TicketController::claimDumpUpload');
    $routes->get('remove','TicketController::removeTicket');

app/Controllers/TicketController.php

@@ -461,6 +461,155 @@ class TicketController extends BaseController
         }
     }
 
+    public function exportTickets()
+    {
+        $format = $this->request->getPost('export_format') ?? 'csv';
+        $rows   = $this->ticketSearch(); // uses same POST filters as the list
+
+        // Restrict to DataTables-visible rows when client sends export_ids
+        if ($this->request->getPost('export_ids') !== null) {
+            $exportIds = array_values(array_filter(array_map('intval', explode(',', (string) $this->request->getPost('export_ids')))));
+            if (empty($exportIds)) {
+                $rows = [];
+            } else {
+                $idOrder = array_flip($exportIds);
+                $rows = array_values(array_filter($rows, function ($row) use ($idOrder) {
+                    return isset($idOrder[(int) ($row['id'] ?? 0)]);
+                }));
+                usort($rows, function ($a, $b) use ($idOrder) {
+                    return ($idOrder[(int) $a['id']] ?? 0) <=> ($idOrder[(int) $b['id']] ?? 0);
+                });
+            }
+        }
+
+        $headers = [
+            'Created At', 'Updated At', 'Status', 'Policy Type', 'Claim Number', 'TPA ID', 'Emp ID', 'Emp Name',
+            'Insured Name', 'Corporate Name', 'ACM', 'Insurer', 'TPA', 'Policy No',
+            'Priority', 'Relationship', 'Emp Mobile', 'Emp Email', 'Emp Personal Email',
+            'Mode of Intimation', 'Claim Type', 'Claim Category', 'Hospital Name', 'DOA', 'DOD',
+            'Claim Amount', 'POD No.', 'Date of Join', 'Date of Inception', 'DOB',
+            'Date of Accident', 'Date of Death', 'Date of Intimation', 'Sum Insured',
+            'Raised Date', 'Registration Date', 'Query Received Date', 'Denial Date',
+            'Approved Date', 'Settled Date', 'Denial Reason', 'Approved Letter',
+            'Approved Amount', 'UTR Details', 'Settle Letter', 'Return Remark',
+            'Cancel Remark', 'AWB No & Courier Name', 'Non ID Reason',
+            'Payment Initiate Date', 'Approved Description', 'TAT', 'Claim Created By',
+        ];
+
+        $claimTypeMap  = $this->claimType;
+        $priorityMap   = $this->priorityType;
+        $modeMap       = $this->modeOFIntimate;
+        $ticketTypeMap = $this->ticketType;
+
+        $buildRow = function (array $row) use ($claimTypeMap, $priorityMap, $modeMap, $ticketTypeMap): array {
+            $typeId   = (int) ($row['ticket_type_id'] ?? 0);
+            $claimKey = $row['claim_type'] ?? '';
+            $claimTypeLabel = $claimTypeMap[$typeId][$claimKey] ?? '';
+            $claimCreatedBy = strtoupper((string) ($row['claim_created_by'] ?? ''));
+            $claimCreatedByLabel = $claimCreatedBy === 'CRM' ? 'STAFF' : $claimCreatedBy;
+            $claimCategory = trim((string) ($row['tpa_claim_type'] ?? ''));
+
+            return [
+                $row['ticket_created_date'] ?? '',
+                $row['ticket_updated_date'] ?? '',
+                $row['status']              ?? '',
+                str_replace('Claim-', '', $ticketTypeMap[$typeId] ?? ''),
+                $row['claim_no']            ?? '',
+                $row['tpa_no']              ?? '',
+                $row['emp_code']            ?? '',
+                $row['emp_name']            ?? '',
+                $row['insured_name']        ?? '',
+                $row['short_name']          ?? '',
+                $row['acm_name']            ?? '',
+                $row['insurer_name']        ?? '',
+                $row['tpa_name']            ?? '',
+                $row['policy_no']           ?? '',
+                $priorityMap[$row['priority'] ?? 0] ?? '',
+                $row['relationship']        ?? '',
+                $row['emp_mobile']          ?? '',
+                $row['emp_mail']            ?? '',
+                $row['emp_personal_mail']   ?? '',
+                $modeMap[$row['mode_of_intimation'] ?? ''] ?? '',
+                $claimTypeLabel,
+                $claimCategory,
+                $row['hospital_name']       ?? '',
+                $row['doa']                 ?? '',
+                $row['dod']                 ?? '',
+                $row['claim_amount']        ?? '',
+                $row['pod_no']              ?? '',
+                $row['date_of_join']        ?? '',
+                $row['date_of_incep']       ?? '',
+                $row['dob']                 ?? '',
+                $row['date_of_accident']    ?? '',
+                $row['date_of_death']       ?? '',
+                $row['date_of_intimat']     ?? '',
+                $row['si_amt']              ?? '',
+                $row['raised_date']         ?? '',
+                $row['registration_date']   ?? '',
+                $row['query_received_date'] ?? '',
+                $row['denial_date']         ?? '',
+                $row['approved_date']       ?? '',
+                $row['settled_date']        ?? '',
+                $row['denial_reason']       ?? '',
+                $row['approved_letter']     ?? '',
+                $row['approved_amount']     ?? '',
+                $row['utr_details']         ?? '',
+                $row['settle_letter']       ?? '',
+                $row['return_remark']       ?? '',
+                $row['cancel_remark']       ?? '',
+                $row['awb_no_courier_name'] ?? '',
+                $row['non_id_reason']       ?? '',
+                $row['pay_initiate_date']   ?? '',
+                $row['approved_description'] ?? '',
+                $row['tat']                 ?? '',
+                $claimCreatedByLabel,
+            ];
+        };
+
+        $filename = 'Claim-List-' . date('Y-m-d');
+
+        if ($format === 'excel') {
+            $spreadsheet = new \PhpOffice\PhpSpreadsheet\Spreadsheet();
+            $sheet = $spreadsheet->getActiveSheet();
+            $sheet->setTitle('Claim List');
+
+            $sheet->fromArray([$headers], null, 'A1');
+            $rowIndex = 2;
+            foreach ($rows as $row) {
+                $sheet->fromArray([$buildRow($row)], null, 'A' . $rowIndex);
+                $rowIndex++;
+            }
+
+            // Bold header row
+            $lastCol = \PhpOffice\PhpSpreadsheet\Cell\Coordinate::stringFromColumnIndex(count($headers));
+            $sheet->getStyle('A1:' . $lastCol . '1')->getFont()->setBold(true);
+
+            $writer = new \PhpOffice\PhpSpreadsheet\Writer\Xlsx($spreadsheet);
+            header('Content-Type: application/vnd.openxmlformats-officedocument.spreadsheetml.sheet');
+            header('Content-Disposition: attachment; filename="' . $filename . '.xlsx"');
+            header('Cache-Control: max-age=0');
+            ob_end_clean();
+            $writer->save('php://output');
+            exit;
+        }
+
+        // Default: CSV
+        header('Content-Type: text/csv; charset=UTF-8');
+        header('Content-Disposition: attachment; filename="' . $filename . '.csv"');
+        header('Cache-Control: max-age=0');
+        ob_end_clean();
+
+        $out = fopen('php://output', 'w');
+        // UTF-8 BOM for Excel compatibility
+        fwrite($out, "\xEF\xBB\xBF");
+        fputcsv($out, $headers);
+        foreach ($rows as $row) {
+            fputcsv($out, $buildRow($row));
+        }
+        fclose($out);
+        exit;
+    }
+
     public function ticketSearch($action = null)
     {
         $db = db_connect();
@@ -620,6 +769,12 @@ class TicketController extends BaseController
             // print_r($search_data); die()
              $where = [];
             foreach ($search_data as $search_objects => $key) {
+                if (stripos((string)$search_objects, 'csrf') !== false) {
+                    continue;
+                }
+                if ($search_objects === 'export_format' || $search_objects === 'export_ids') {
+                    continue;
+                }
                 if ($key != null && $key != '' && $key != 0 && $search_objects != 'is_dashboard') {
 
                     if($search_objects == "date_type" && $search_data[$search_objects] === 'ticket_created_date'){
@@ -730,6 +885,15 @@ class TicketController extends BaseController
                 }
             }
 
+            $exportIdsRaw = $this->request->getPost('export_ids');
+            if ($exportIdsRaw !== null) {
+                $exportIds = array_values(array_filter(array_map('intval', explode(',', (string) $exportIdsRaw))));
+                if (empty($exportIds)) {
+                    return [];
+                }
+                $query->whereIn('tm.id', $exportIds);
+            }
+
         $data = $query->get()->getResultArray();
         // dd($db->getLastQuery()->getQuery());die;
         // dd($data);

app/Views/ticket_list.php

@@ -30,6 +30,15 @@ table.dataTable tbody td {
   color: #6c757d !important; 
 }
 
+.emp-name-cell {
+  font-weight: 500;
+}
+
+.tpa-id-truncate {
+  cursor: default;
+  white-space: nowrap;
+}
+
 .policy-type-icon {
     display: inline-flex;
     align-items: center;
@@ -93,6 +102,38 @@ table.dataTable tbody td {
     white-space: nowrap;
 }
 
+#scroll-horizontal-datatable_wrapper .dt-buttons {
+    position: relative;
+}
+
+#scroll-horizontal-datatable_wrapper .dt-button-collection {
+    z-index: 9999 !important;
+}
+
+#scroll-horizontal-datatable_wrapper .ticket-backend-export-menu {
+    display: none;
+    background: #00999E;
+    border: 1px solid #00999E;
+    border-radius: .25rem;
+    box-shadow: 0 0.5rem 1rem rgba(0,0,0,.15);
+    padding: .25rem 0;
+}
+
+#scroll-horizontal-datatable_wrapper .ticket-backend-export-menu .dropdown-item {
+    display: block;
+    width: 100%;
+    padding: .4rem .9rem;
+    clear: both;
+    color: #fff;
+    text-decoration: none;
+    white-space: nowrap;
+}
+
+#scroll-horizontal-datatable_wrapper .ticket-backend-export-menu .dropdown-item:hover {
+    background-color: #007A7E;
+    color: #fff;
+}
+
 </style>
 <style>
 .table th:nth-child(1),
@@ -130,10 +171,10 @@ table.dataTable tbody td {
                             <th>Policy Type&nbsp;</th>
                             <th>Claim number&nbsp;</th>
                             <th>TPA ID&nbsp;</th>
-                            <th>Emp ID&nbsp;</th>
+                            <th>Emp Name&nbsp;</th>
-                            <th>Emp name&nbsp;</th>
                             <th>Insured Name&nbsp;</th>
                             <th>Corporate name&nbsp;</th>
+                            <th>Claim Type&nbsp;</th>
                             
                             <th style="display: none;">ACM</th>
                             <th style="display: none;">Insurer</th>
@@ -145,7 +186,6 @@ table.dataTable tbody td {
                             <th style="display: none;">Emp Email</th>
                             <th style="display: none;">Emp Personal Email</th>
                             <th style="display: none;">Mode of Intimation</th>
-                            <th style="display: none;">Claim Type</th>
                             <th style="display: none;">Hospital Name</th>
                             <th style="display: none;">DOA</th>
                             <th style="display: none;">DOD</th>
@@ -244,19 +284,20 @@ table.dataTable tbody td {
                                         ];
                                         $claimSrcClass = $claimSrcClassMap[$claimSrc] ?? null;
                                         $policyTypeLabel = str_replace('Claim-', '', $ticket_type[$row['ticket_type_id']] ?? 'N/A');
-                                        $tpaClaimTypeRaw = trim((string)($row['tpa_claim_type'] ?? ''));
+                                        // $tpaClaimTypeRaw = trim((string)($row['tpa_claim_type'] ?? ''));
-                                        $tpaClaimType = strtolower($tpaClaimTypeRaw);
+                                        // $tpaClaimType = strtolower($tpaClaimTypeRaw);
-                                        $policyTypeIconHtml = '';
+                                        // $policyTypeIconHtml = '';
 
-                                        if ($tpaClaimType !== '') {
+                                        // if ($tpaClaimType !== '') {
-                                            if (strpos($tpaClaimType, 'cash') !== false) {
+                                        //     if (strpos($tpaClaimType, 'cash') !== false) {
-                                                $policyTypeIconHtml = '<span class="policy-type-icon policy-type-icon--cashless" title="Cashless"><i class="mdi mdi-hospital-box-outline" aria-hidden="true"></i></span>';
+                                        //         $policyTypeIconHtml = '<span class="policy-type-icon policy-type-icon--cashless" title="Cashless"><i class="mdi mdi-hospital-box-outline" aria-hidden="true"></i></span>';
-                                            } elseif (strpos($tpaClaimType, 'reimburse') !== false) {
+                                        //     } elseif (strpos($tpaClaimType, 'reimburse') !== false) {
-                                                $policyTypeIconHtml = '<span class="policy-type-icon policy-type-icon--reimbursement" title="Reimbursement"><i class="mdi mdi-cash-refund" aria-hidden="true"></i></span>';
+                                        //         $policyTypeIconHtml = '<span class="policy-type-icon policy-type-icon--reimbursement" title="Reimbursement"><i class="mdi mdi-cash-refund" aria-hidden="true"></i></span>';
-                                            }
+                                        //     }
-                                        }
+                                        // }
 
-                                        echo $policyTypeIconHtml . esc($policyTypeLabel);
+                                        // echo $policyTypeIconHtml . esc($policyTypeLabel);
+                                        echo esc($policyTypeLabel);
                                         if ($claimSrcClass !== null) {
                                             echo '<br><span class="claim-source-badge ' . esc($claimSrcClass, 'attr') . '">' . esc($claimSrc == "CRM" ? "STAFF" : $claimSrc) . '</span>';
                                         }
@@ -266,11 +307,31 @@ table.dataTable tbody td {
                                             <span class="text-custom-grey"><br><?= "Created at ".$row['ticket_created_date']; ?></span>
                                         <?php endif; ?>
                                     </td>
-                                    <td><?php echo $row['tpa_no'] ?: 'N/A'; ?></td>
+                                    <td><?php
-                                    <td><?php echo $row['emp_code'] ?: 'N/A'; ?></td>
+                                        $tpaNo = $row['tpa_no'] ?: 'N/A';
-                                    <td><?php echo $row['emp_name'] ?: 'N/A'; ?></td>
+                                        $tpaNoMaxLen = 10;
+                                        if ($tpaNo !== 'N/A' && strlen($tpaNo) > $tpaNoMaxLen) {
+                                            echo '<span class="tpa-id-truncate" data-toggle="tooltip" data-placement="top" title="' . esc($tpaNo, 'attr') . '">' . esc(substr($tpaNo, 0, $tpaNoMaxLen) . '...') . '</span>';
+                                        } else {
+                                            echo esc($tpaNo);
+                                        }
+                                    ?></td>
+                                    <td class="emp-name-cell"><?php echo $row['emp_name'] ?: 'N/A'; ?>
+                                        <span class="text-custom-grey"><br><?php echo $row['emp_code'] ?: 'N/A'; ?></span>
+                                    </td>
                                     <td><?php echo $row['insured_name'] ?: 'N/A'; ?></td>
                                     <td><?php echo $row['short_name'] ?: 'N/A'; ?></td>
+                                    <td class="emp-name-cell"><?php
+                                            $typeId = $row['ticket_type_id'] ?? 0;
+                                            $claimKey = $row['claim_type'] ?? '';
+                                            if ($typeId == 1) {
+                                                echo isset($claimType[1][$claimKey]) ? $claimType[1][$claimKey] : 'N/A';
+                                            } else {
+                                                echo isset($claimType[2][$claimKey]) ? $claimType[2][$claimKey] : 'N/A';
+                                            }
+                                        ?>
+                                        <span class="text-custom-grey"><br><?php echo !empty($row['tpa_claim_type']) ? esc($row['tpa_claim_type']) : 'N/A'; ?></span>
+                                    </td>
                                     
                                     <td style="display: none;"><?php echo $row['acm_name']; ?></td>
                                     <td style="display: none;"><?php echo $row['insurer_name']; ?></td>
@@ -282,17 +343,6 @@ table.dataTable tbody td {
                                     <td style="display: none;"><?php echo $row['emp_mail']; ?></td>
                                     <td style="display: none;"><?php echo $row['emp_personal_mail']; ?></td>
                                     <td style="display: none;"><?php echo ($modeOFIntimate ?? [])[$row['mode_of_intimation'] ?? ''] ?? ''; ?></td>
-                                    <td style="display: none;">
-                                        <?php
-                                            $typeId = $row['ticket_type_id'] ?? 0;
-                                            $claimKey = $row['claim_type'] ?? '';
-                                            if ($typeId == 1) {
-                                                echo isset($claimType[1][$claimKey]) ? $claimType[1][$claimKey] : '';
-                                            } else {
-                                                echo isset($claimType[2][$claimKey]) ? $claimType[2][$claimKey] : '';
-                                            }
-                                        ?>
-                                    </td>
                                     <td style="display: none;"><?php echo $row['hospital_name']; ?></td>
                                     <td style="display: none;"><?php echo change_date_format($row['doa'], null, 'd-m-Y'); ?></td>
                                     <td style="display: none;"><?php echo $row['dod']; ?></td>
@@ -385,6 +435,17 @@ function asText(value) {
     return escapeHtml(value);
 }
 
+function getTruncatedTpaIdHtml(tpaNo) {
+    var value = (tpaNo === null || tpaNo === undefined || tpaNo === '') ? 'N/A' : String(tpaNo);
+    var maxLen = 10;
+    if (value === 'N/A' || value.length <= maxLen) {
+        return escapeHtml(value);
+    }
+    return '<span class="tpa-id-truncate" data-toggle="tooltip" data-placement="top" title="' + escapeHtml(value) + '">' +
+        escapeHtml(value.substring(0, maxLen) + '...') +
+        '</span>';
+}
+
 function getClaimTypeLabel(row) {
     var typeId = Number(row.ticket_type_id || 0);
     var claimKey = row.claim_type || '';
@@ -478,7 +539,7 @@ function buildTicketRowHtml(row) {
     var statusUpdated = row.ticket_updated_date ? '<span class="text-custom-grey"><br>Updated at ' + escapeHtml(row.ticket_updated_date) + '</span>' : '';
     var claimCreated = row.ticket_created_date ? '<span class="text-custom-grey"><br>Created at ' + escapeHtml(row.ticket_created_date) + '</span>' : '';
     var policyType = (window.ticketTypeMap[row.ticket_type_id] || '').replace('Claim-', '');
-    var policyTypeIcon = getPolicyTypeIconHtml(row.tpa_claim_type);
+    // var policyTypeIcon = getPolicyTypeIconHtml(row.tpa_claim_type);
     var claimSourceBadge = getClaimSourceBadgeHtml(row.claim_created_by);
     var modeOfIntimation = window.modeOfIntimateMap[row.mode_of_intimation] || '';
     var priority = window.priorityTypeMap[row.priority || 0] || '';
@@ -489,13 +550,14 @@ function buildTicketRowHtml(row) {
                 '<span class="status-tooltip">' + getStatusDisplay(row) + '</span>' +
                 statusUpdated +
             '</td>' +
-            '<td>' + policyTypeIcon + asText(policyType) + (claimSourceBadge ? '<br>' + claimSourceBadge : '') + '</td>' +
+            // '<td>' + policyTypeIcon + asText(policyType) + (claimSourceBadge ? '<br>' + claimSourceBadge : '') + '</td>' +
+            '<td>' + asText(policyType) + (claimSourceBadge ? '<br>' + claimSourceBadge : '') + '</td>' +
             '<td>' + asText(row.claim_no) + claimCreated + '</td>' +
-            '<td>' + asText(row.tpa_no) + '</td>' +
+            '<td>' + getTruncatedTpaIdHtml(row.tpa_no) + '</td>' +
-            '<td>' + asText(row.emp_code) + '</td>' +
+            '<td class="emp-name-cell">' + asText(row.emp_name) + '<span class="text-custom-grey"><br>' + asText(row.emp_code) + '</span></td>' +
-            '<td>' + asText(row.emp_name) + '</td>' +
             '<td>' + asText(row.insured_name) + '</td>' +
             '<td>' + asText(row.short_name) + '</td>' +
+            '<td class="emp-name-cell">' + asText(getClaimTypeLabel(row)) + '<span class="text-custom-grey"><br>' + asText(row.tpa_claim_type) + '</span></td>' +
             '<td style="display: none;">' + escapeHtml(row.acm_name || '') + '</td>' +
             '<td style="display: none;">' + escapeHtml(row.insurer_name || '') + '</td>' +
             '<td style="display: none;">' + escapeHtml(row.tpa_name || '') + '</td>' +
@@ -506,7 +568,6 @@ function buildTicketRowHtml(row) {
             '<td style="display: none;">' + escapeHtml(row.emp_mail || '') + '</td>' +
             '<td style="display: none;">' + escapeHtml(row.emp_personal_mail || '') + '</td>' +
             '<td style="display: none;">' + escapeHtml(modeOfIntimation) + '</td>' +
-            '<td style="display: none;">' + escapeHtml(getClaimTypeLabel(row)) + '</td>' +
             '<td style="display: none;">' + escapeHtml(row.hospital_name || '') + '</td>' +
             '<td style="display: none;">' + escapeHtml(row.doa || '') + '</td>' +
             '<td style="display: none;">' + escapeHtml(row.dod || '') + '</td>' +
@@ -553,7 +614,8 @@ function applyTicketRows(rows) {
     if (window.ticketTableInstance) {
         window.ticketTableInstance.clear();
         tbody.html(html);
-        window.ticketTableInstance.rows.add(tbody.find('tr')).draw();
+        window.ticketTableInstance.rows.add(tbody.find('tr')).draw(false);
+        window.ticketTableInstance.columns.adjust();
     } else {
         tbody.html(html);
     }
@@ -618,27 +680,59 @@ $(document).ready(function() {
                   }
               },
               {
-                  extend: 'collection',
+                  text: '<span class="btn-custom"> Export </span><i class="mdi mdi-menu-down"></i>',
-                  text: '<span class=" btn-custom"> Export </span><i class="mdi mdi-menu-down"></i>',
+                  className: 'btn app-btn-secondary ticket-backend-export-btn',
-                  className: 'btn app-btn-secondary ',
+                  name: 'ticketBackendExport',
-                  buttons: [
+                  action: function(e, dt, node, config) {
-                            {
+                      e.preventDefault();
-                                extend: 'csv',
+                      e.stopPropagation();
-                                text: '<i class="mdi mdi-file-delimited " ></i><span class="  btn-custom">  CSV </span>',
+
-                                className: 'app-btn-primary ',
+                      var $btn = $(node);
-                                title: 'Claim-List',
+                      var $wrap = $btn.closest('.dt-buttons');
-                            },
+                      var $menu = $wrap.find('.ticket-backend-export-menu');
-                            {
+
-                                extend: 'excel',
+                      if (!$menu.length) {
-                                text: '<i class="mdi mdi-file-excel " ></i><span class="  btn-custom">  EXCEL </span>',
+                          $menu = $(
-                                title: 'claim-List',
+                              '<div class="dropdown-menu ticket-backend-export-menu show" style="position:absolute;z-index:9999;min-width:140px;display:block;">' +
-                                sheetName: 'claim-List',
+                                  '<a class="dropdown-item ticket-export-csv" href="javascript:void(0);"><i class="mdi mdi-file-delimited mr-1"></i> CSV</a>' +
-                                exportOptions: {
+                                  '<a class="dropdown-item ticket-export-excel" href="javascript:void(0);"><i class="mdi mdi-file-excel mr-1"></i> Excel</a>' +
-                                    orthogonal: 'sort'
+                              '</div>'
-                                },
+                          );
-                                className: 'app-btn-primary ',
+                          $wrap.css('position', 'relative').append($menu);
-                            }
+                          $menu.css({
-                  ]
+                              top: ($btn.position().top + $btn.outerHeight()) + 'px',
+                              left: $btn.position().left + 'px'
+                          });
+
+                          $menu.on('click', '.ticket-export-csv', function(ev) {
+                              ev.preventDefault();
+                              ev.stopPropagation();
+                              $menu.hide();
+                              triggerTicketExport('csv');
+                          });
+                          $menu.on('click', '.ticket-export-excel', function(ev) {
+                              ev.preventDefault();
+                              ev.stopPropagation();
+                              $menu.hide();
+                              triggerTicketExport('excel');
+                          });
+                      } else {
+                          $menu.toggle();
+                          if ($menu.is(':visible')) {
+                              $menu.css({
+                                  top: ($btn.position().top + $btn.outerHeight()) + 'px',
+                                  left: $btn.position().left + 'px',
+                                  display: 'block'
+                              });
+                          }
+                      }
+
+                      setTimeout(function() {
+                          $(document).one('click.ticketExportMenu', function() {
+                              $menu.hide();
+                          });
+                      }, 0);
+                  }
               }
           ],
             language: {
@@ -657,6 +751,7 @@ $(document).ready(function() {
             pageLength: 10, // Set default number of rows per page (optional)
             ordering: false,
         });
+        window.ticketTableInstance.columns.adjust();
     } else if (!ticketsTable.length) {
         console.error("Table not found.");
     }
@@ -827,6 +922,48 @@ function removeClaim(input, ticket_id) {
 
 }
 
+function triggerTicketExport(format) {
+    var exportUrl = '<?= base_url('ticket/export') ?>';
+
+    // Reuse the same filter parameters that were last applied to the table
+    var stored = localStorage.getItem('filterData');
+    var filterData = stored ? JSON.parse(stored) : {};
+
+    filterData['export_format'] = format;
+
+    // Export only rows currently visible in DataTables (respects search box)
+    if (window.ticketTableInstance) {
+        var ids = window.ticketTableInstance
+            .rows({ search: 'applied' })
+            .nodes()
+            .to$()
+            .map(function () {
+                return $(this).data('id');
+            })
+            .get()
+            .filter(function (id) {
+                return id !== null && id !== undefined && id !== '';
+            });
+
+        filterData['export_ids'] = ids.join(',');
+    }
+
+    var $form = $('<form method="POST" style="display:none;"></form>').attr('action', exportUrl);
+
+    $.each(filterData, function(name, value) {
+        if (String(name).toLowerCase().indexOf('csrf') !== -1) {
+            return;
+        }
+        if (name === 'export_ids' || (value !== null && value !== undefined && value !== '')) {
+            $form.append($('<input type="hidden">').attr('name', name).val(value));
+        }
+    });
+
+    $('body').append($form);
+    $form.submit();
+    setTimeout(function() { $form.remove(); }, 3000);
+}
+
 $(document).on('click', 'tbody tr', function (e) {
     // Exclude clicks on any elements inside the last column (actions)
     if ($(e.target).closest('td').index() !== $(this).children('td').length - 1) {