diff --git a/app/Controllers/EmployeeRestController.php b/app/Controllers/EmployeeRestController.php
index b4d867a3..e86f5de7 100755
--- a/app/Controllers/EmployeeRestController.php
+++ b/app/Controllers/EmployeeRestController.php
@@ -3184,6 +3184,9 @@ class EmployeeRestController extends AdminController
 
             if ($insert_status && !empty($ticket_id)) {
 
+                //insert first history
+                $this->ticketController->putHistoryAfterInsert($fetchData, $ticket_id);
+
                 $messagesData = [
                     'ticket_id' => $ticket_id ?? null,
                     'sender' => 'user',
diff --git a/app/Controllers/TicketController.php b/app/Controllers/TicketController.php
index b8098149..a783fa2f 100644
--- a/app/Controllers/TicketController.php
+++ b/app/Controllers/TicketController.php
@@ -1533,6 +1533,8 @@ class TicketController extends BaseController
             $this->myLogger->logme('error', "Put History After Insert Ticket Data is empty");
         }
 
+        return true;
+
     }
 
     public function viewClaimFeedbackForm($md5_ticket_id)
diff --git a/app/Views/ticket_history.php b/app/Views/ticket_history.php
index 7ee087e1..0a783d26 100644
--- a/app/Views/ticket_history.php
+++ b/app/Views/ticket_history.php
@@ -20,7 +20,7 @@
                             <td><?php echo $row['display_name']; ?></td>
                             <td><?php echo $row['old_value'].' => '.$row['new_value']; ?></td>
                             <!-- <td><?php //echo $row['new_value']; ?></td> -->
-                            <td><?php echo $row['modified_by']; ?></td>
+                            <td><?php echo $row['modified_by'] ?? "Created by employee"; ?></td>
                             <td><?php echo $row['created_at']; ?></td>
                         </tr>
                         <?php } ?>