diff --git a/app/Config/Routes.php b/app/Config/Routes.php
index ea9c7fc0..105f9836 100755
--- a/app/Config/Routes.php
+++ b/app/Config/Routes.php
@@ -646,4 +646,5 @@ $routes->post("ticketSave", "ThzController::ticketSave");
 $routes->get("ticketList", "ThzController::ticketList");
 $routes->post("ticketConversationSave", "ThzController::ticketConversationSave");
 $routes->get("ticketConversationList", "ThzController::ticketConversationList");
-$routes->get('ticketAssigning',"ThzController::ticketAssigning");
\ No newline at end of file
+$routes->get('ticketAssigning',"ThzController::ticketAssigning");
+$routes->post('ticketAutoFetchDetails',"ThzController::ticketAutoFetchDetails");
\ No newline at end of file
diff --git a/app/Models/ThzMasterModel.php b/app/Models/ThzMasterModel.php
index b669a360..aa33fc32 100644
--- a/app/Models/ThzMasterModel.php
+++ b/app/Models/ThzMasterModel.php
@@ -40,25 +40,18 @@ class ThzMasterModel extends Model
     protected $beforeDelete   = [];
     protected $afterDelete    = [];
 
-    public function ticketAutoFetchDetails(){
+    public function ticketAutoFetchDetails($client_id ,$mobile){
 
-        $autofetch_sql = "SELECT 
-                            employees.id,employees.client_id,
-                            employees.client_branch_id as branch_id,
-                            employees.mobile,
-                            employees.emp_code,
-                            employees.name,
-                            employee_polices.client_policy_id as policy_id
-                    FROM employees
-                    LEFT JOIN employee_polices 
-                           ON employee_polices.employee_id = employees.id
-                    WHERE employees.emp_status IN ('active','draft','enrolled')
-                      AND  employees.is_active = 1
-                      AND  employees.mobile = " . $mobile . "
-                      AND  employees.client_id = " . $client_id . "
-                    ORDER BY employees.id DESC";
-
-        $result = $this->db->query($autofetch_sql)->getResultArray();
+        $result = $this->db->table('employees e')
+                        ->select('e.id, e.email_personal, e.client_id, e.client_branch_id as branch_id, e.mobile, e.emp_code, e.name, ep.client_policy_id as policy_id')
+                        ->join('employee_polices ep', 'ep.employee_id = e.id AND ep.is_active = 1', 'left')
+                        ->whereIn('e.emp_status', ['active', 'draft', 'enrolled'])
+                        ->where('e.is_active', 1)
+                        ->where('e.mobile', $mobile)
+                        ->where('e.client_id', $client_id)
+                        ->groupBy('e.client_id')
+                        ->get()
+                        ->getResultArray();
 
         return $result;
         
diff --git a/app/Views/layout/header.php b/app/Views/layout/header.php
index 6016cefb..abfe7759 100755
--- a/app/Views/layout/header.php
+++ b/app/Views/layout/header.php
@@ -429,6 +429,7 @@
 
         .search-bar input {
             width: 100%;
+            padding-right: 40px; /* make space for the button */
             border-radius: 10px !important;
             background-color: #F4F4F4;
             box-shadow: 0px 1px 5px rgba(0, 0, 0, 0.1), 0px 4px 8px rgba(0, 0, 0, 0.2);
@@ -510,9 +511,35 @@
             font-weight: 600!important;
         }
 
-        body{
-            padding-right: 0px !important;
-        }
+  .btn-ternary {
+    color: #fff !important;
+    background-color: #E26728;
+    border-color: #E26728; }
+  .btn-ternary:hover {
+    color: #fff !important;
+    background-color: #B9501F;
+    border-color: #A6471C; }
+  .btn-ternary:focus, .btn-ternary.focus {
+    color: #fff !important;
+    background-color: #B9501F;
+    border-color: #A6471C;
+    box-shadow: 0 0 0 0.15rem rgba(226, 103, 40, 0.5); }
+  .btn-ternary.disabled, .btn-ternary:disabled {
+    color: #fff !important;
+    background-color: #E26728;
+    border-color: #E26728; }
+  .btn-ternary:not(:disabled):not(.disabled):active, .btn-ternary:not(:disabled):not(.disabled).active,
+  .show > .btn-ternary.dropdown-toggle {
+    color: #fff !important;
+    background-color: #A6471C;
+    border-color: #933E19; }
+    .btn-ternary:not(:disabled):not(.disabled):active:focus, .btn-ternary:not(:disabled):not(.disabled).active:focus,
+    .show > .btn-ternary:dropdown-toggle:focus {
+      box-shadow: 0 0 0 0.15rem rgba(226, 103, 40, 0.5); }
+
+    .btn-border-radius{ .border-radius: 10px !important; }
+
+
 
     </style>
 
diff --git a/app/Views/thz_list.php b/app/Views/thz_list.php
index cc6f4c11..1565e6fa 100644
--- a/app/Views/thz_list.php
+++ b/app/Views/thz_list.php
@@ -1,12 +1,54 @@
 <style>
-.table th,
+/* .table th,
 .table td {
     padding: 8px;
+} */
+
+table {
+    border-collapse: separate !important; 
+    border-spacing : 0 8px !important; /* spacing only between rows */
 }
 
-table.dataTable tbody td {
-    padding: 4px 4px !important;
+thead {
+    background-color: #00999E; /* header background */
+    color: #fff;
 }
+ 
+thead tr th:first-child {
+    border-top-left-radius: 100px !important;
+    border-bottom-left-radius: 100px !important;
+}
+thead tr th:last-child {
+    border-top-right-radius: 100px !important;
+    border-bottom-right-radius: 100px !important;
+}
+
+tbody tr {
+  background: #F5FFFF;
+  box-shadow: 0 2px 5px rgba(0,0,0,0.08);
+  border-bottom: 6px solid #fff;
+  border-top: 6px solid #fff;
+}
+ 
+tbody td {
+    padding: 12px;
+    border-top: 1px solid #eee;
+    border-bottom: 1px solid #eee;
+}
+
+thead tr th:first-child {
+    border-top-left-radius: 100px !important;
+    border-bottom-left-radius: 100px !important;
+}
+thead tr th:last-child {
+    border-top-right-radius: 100px !important;
+    border-bottom-right-radius: 100px !important;
+}
+
+
+/* table.dataTable tbody td {
+    padding: 4px 4px !important;
+} */
 
 .col-12 {
 
@@ -17,13 +59,16 @@ table.dataTable tbody td {
     position: absolute;
 }
 
+.dataTables_filter input {
+    padding-right: 30px; /* space for icon */
+    background: url('https://cdn.jsdelivr.net/npm/@mdi/svg/svg/magnify.svg') no-repeat right 8px center;
+    background-size: 16px;
+}
+
 .right-align-input {
     text-align: right;
 }
 
-.addbtnStyle {
-    margin-left: 20px !important;
-}
 </style>
 <style>
 .table th:nth-child(1),
@@ -54,7 +99,7 @@ table.dataTable tbody td {
             </div>
             <div class="table-responsive">
                 <table id="scroll-horizontal-datatable" class="table w-100 nowrap">
-                    <thead class="bg-light">
+                    <thead>
                         <tr>
                             <th>Ticket Number</th>
                             <th>Name</th>
@@ -131,28 +176,58 @@ table.dataTable tbody td {
   <div class="modal-dialog modal-dialog-centered">
     <div class="modal-content">
       <form id="ticketForm">
-        <div class="modal-header">
+        <!-- <div class="modal-header">
           <h4 class="modal-title" id="modalLabel">New Ticket</h4>
           <button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
+        </div> -->
+        <div class="modal-header flex-column">
+
+              <!-- first row -->
+              <div class="d-flex w-100 justify-content-between align-items-center">
+                <h4 class="modal-title mb-0" id="modalLabel">New Ticket</h4>
+                <button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
+              </div>
+
+              <!-- second row -->
+              <div class="form-row mt-3 w-100">
+                <div class="form-group col-md-6">
+                  <label for="client_id">Client</label>
+                  <select class="form-control" id="client_id" name="client_id">
+                    <option value="">Select Client</option>
+                    <?php if(isset($client_list)) { ?>
+                    <?php foreach ($client_list as $c) { ?>
+                      <option value="<?= $c->id ?>"><?= $c->client_name ?> (<?= $c->short_name ?>) </option>
+                    <?php } ?>
+                  <?php } ?>
+                  </select>
+                </div>
+
+                <div class="form-group col-md-5">
+                  <label for="mobile">Mobile<span class="text-danger">*</span></label>
+                  <input type="text" class="form-control" id="mobile" 
+                        name="mobile" placeholder="Enter Mobile"
+                        pattern="^[0-9]{10}$" required
+                        title="Please enter a valid 10-digit mobile number">
+                </div>
+
+                <div class="form-group col-md-1" style="padding:27.5px 0 0 0;">
+                  <button type="button" class="btn btn-primary" style="padding: 0 10px !important; border-radius:13px;" onclick="getAutoFetchDetails()"><i class="mdi mdi-cached" style="font-size:24px; color:#fff !important;"></i></button>
+                </div>
+              </div>
         </div>
-        <div class="modal-body">
+                
+        <div class="modal-body">    
           <div class="form-row">
             <input type="hidden" id="thz_id" name="thz_id">
             <input type="hidden" id="return_type" name="return_type">
+            <input type="hidden" id="branch_id" name="branch_id">
+            <input type="hidden" id="policy_id" name="policy_id">
 
             <div class="form-group col-md-6">
               <label for="name">Name<span class="text-danger">*</span></label>
               <input type="text" class="form-control" id="name" name="name" placeholder="Enter Name" required>
             </div>
 
-            <div class="form-group col-md-6">
-              <label for="mobile">Mobile<span class="text-danger">*</span></label>
-              <input type="text" class="form-control" id="mobile" 
-                     name="mobile" placeholder="Enter Mobile"
-                     pattern="^[0-9]{10}$" required
-                     title="Please enter a valid 10-digit mobile number">
-            </div>
-
             <div class="form-group col-md-6">
               <label for="email">Email Id<span class="text-danger">*</span></label>
               <input type="email" class="form-control" id="email" 
@@ -169,7 +244,9 @@ table.dataTable tbody td {
 
             <div class="form-group col-md-6">
               <label for="policy_no">Policy Number</label>
-              <input type="text" class="form-control" id="policy_no" name="policy_no" placeholder="Enter Policy Number">
+                <select class="form-control" id="policy_no" name="policy_no" onchange="changevalue()">
+                  <option value="" selected data-id="">Select Policy</option>
+                </select>
             </div>
 
             <div class="form-group col-md-6">
@@ -181,18 +258,8 @@ table.dataTable tbody td {
               </select>
             </div>
 
-            <div class="form-group col-md-6">
-              <label for="subject">Subject</label>
-              <input type="text" class="form-control" id="subject" name="subject" placeholder="Enter Subject">
-            </div>
 
-            <div class="form-group col-md-6">
-              <label for="message">Message</label>
-              <!-- <input type="text" class="form-control" id="message" name="message" placeholder="Enter Message"> -->
-              <textarea class="form-control"  id="message"  name="message"  placeholder="Enter Message" rows="4"></textarea>
-            </div>
-
-            <div class="form-group col-md-6">
+            <!-- <div class="form-group col-md-6">
               <label for="status">Status</label>
               <select class="form-control" id="status" name="status">
                 <option value="">Select Status</option>
@@ -201,7 +268,7 @@ table.dataTable tbody td {
                 <option value="Resolved">Resolved</option>
                 <option value="Closed">Closed</option>
               </select>
-            </div>
+            </div> -->
 
             <div class="form-group col-md-6">
               <label for="assign_to">Assign To</label>
@@ -215,10 +282,21 @@ table.dataTable tbody td {
               </select>
             </div>
 
+            <div class="form-group col-md-12">
+              <label for="subject">Subject</label>
+              <input type="text" class="form-control" id="subject" name="subject" placeholder="Enter Subject">
+            </div>
+
+            <div class="form-group col-md-12">
+              <label for="message">Message</label>
+              <!-- <input type="text" class="form-control" id="message" name="message" placeholder="Enter Message"> -->
+              <textarea class="form-control"  id="message"  name="message"  placeholder="Enter Message" rows="4"></textarea>
+            </div>
+
           </div>
         </div>
         <div class="modal-footer">
-          <button type="button" class="btn btn-primary" onclick="submitTicket()">Submit</button>
+          <button type="button" class="btn btn-ternary btn-border-radius" onclick="submitTicket()">Save</button>
         </div>
       </form>
     </div>
@@ -250,7 +328,7 @@ table.dataTable tbody td {
         </div>
       </div>
       <div class="modal-footer">
-        <button type="button" class="btn btn-primary" onclick="updateAssignTo()">Submit</button>
+        <button type="button" class="btn btn-ternary btn-border-radius" onclick="updateAssignTo()">Save</button>
       </div>
     </div>
   </div>
@@ -264,79 +342,73 @@ table.dataTable tbody td {
         form.reset(); 
         document.getElementById('thz_id').value = '';
         document.getElementById('modalLabel').innerText = "New Ticket";
-        document.getElementById('return_type').innerText = "WEB";
+        document.getElementById('return_type').innerText = "Web";
         var myModal = new bootstrap.Modal(document.getElementById('ticketModal'));
         myModal.show();
     }
 
     function submitTicket() {
-    var form = document.getElementById('ticketForm');
+        var form = document.getElementById('ticketForm');
 
-    // reset any old error styles
-    form.classList.remove('was-validated');
+        // reset any old error styles
+        form.classList.remove('was-validated');
 
+        var name       = document.getElementById('name').value.trim();
+        var mobile     = document.getElementById('mobile').value.trim();
+        var email      = document.getElementById('email').value.trim();
+        var ticketType = document.getElementById('ticket_type').value.trim();
 
-    var name      = document.getElementById('name').value.trim();
-    var mobile    = document.getElementById('mobile').value.trim();
-    var email     = document.getElementById('email').value.trim();
-    var ticketType= document.getElementById('ticket_type').value.trim();
+        // Validation checks
+        if (name === "" || mobile === "" || email === "" || ticketType === "") {
+            toastr.warning('Please fill all required fields.', 'warning');
+            form.classList.add('was-validated');
+            return;
+        }
 
+        var mobilePattern = /^[0-9]{10}$/;
+        if (!mobilePattern.test(mobile)) {
+            toastr.warning('Please enter a valid 10-digit mobile number.', 'warning');
+            document.getElementById('mobile').focus();
+            return;
+        }
+
+        var emailPattern = /^[^@\s]+@[^@\s]+\.[^@\s]+$/;
+        if (!emailPattern.test(email)) {
+            toastr.warning('Please enter a valid email address.', 'warning');
+            document.getElementById('email').focus();
+            return;
+        }
+
+        var form = document.getElementById("ticketForm"); // your form ID
+        var formData = new FormData(form);
+
+        $.ajax({
+            url: "<?= base_url('ticketSave') ?>",
+            type: "POST",
+            data: formData,
+            processData: false,   
+            contentType: false,   
+            dataType: 'json',
+            success: function(response) {
+                if (response.status === "success") {
+                    toastr.success(response.message, 'success');
+                    $('#ticketModal').modal('hide');
+                    form.reset();
+                    window.location.href = "<?= base_url('ticketList?return_type=web') ?>";
+                } else {
+                    toastr.error(response.message, 'error');
+                }
+            },
+            error: function(xhr) {
+                toastr.error("Something went wrong!", 'error');
+                console.error(xhr.responseText);
+            }
+        });
+    }
     
-    if (name === "" || mobile === "" || email === "" || ticketType === "") {
-        toastr.warning('Please fill all required fields.', 'warning');
-        form.classList.add('was-validated');
-        return;
-    }
-
-    var mobilePattern = /^[0-9]{10}$/;
-    if (!mobilePattern.test(mobile)) {
-        toastr.warning('Please enter a valid 10-digit mobile number.', 'warning');
-        document.getElementById('mobile').focus();
-        return;
-    }
-
-    var emailPattern = /^[^@\s]+@[^@\s]+\.[^@\s]+$/;
-    if (!emailPattern.test(email)) {
-        toastr.warning('Please enter a valid email address.', 'warning');
-        document.getElementById('email').focus();
-        return;
-    }
-
-    var form = document.getElementById("ticketForm"); // your form ID
-    var formData = new FormData(form);
-
-    let obj = {};
-    formData.forEach((value, key) => obj[key] = value);
-    // obj["return_type"] = "web";
-
-      $.ajax({
-          url: "<?= base_url('ticketSave') ?>",
-          type: "POST",
-          data: JSON.stringify(obj),   
-          contentType: "application/json", 
-          dataType: 'json',
-          success: function(response) {
-              if (response.status === "success") {
-                  toastr.success(response.message, 'success');
-                  $('#ticketModal').modal('hide');
-                  form.reset();
-                  window.location.href = "<?= base_url('ticketList?return_type=web') ?>";
-              } else {
-                  toastr.error(response.message, 'error');
-              }
-          },
-          error: function(xhr) {
-              toastr.error("Something went wrong!", 'error');
-              console.error(xhr.responseText);
-          }
-      });
-
-
-}
-
-    
-
+</script>
 
+<script>
 
     function openAssignee(button) {
       document.getElementById('hidden_thz_id').value = "";
@@ -354,7 +426,93 @@ table.dataTable tbody td {
       var myModal = new bootstrap.Modal(document.getElementById('AssignModal'));
       myModal.show();
     }
+</script>
 
+<script>
+  function getAutoFetchDetails() {
+    var client_id = document.getElementById('client_id').value.trim();
+    var mobile    = document.getElementById('mobile').value.trim();
+
+    // reset fields
+    document.getElementById('name').value     = "";
+    document.getElementById('email').value    = "";
+    document.getElementById('empcode').value  = "";
+    document.getElementById('branch_id').value = "";
+    document.getElementById('policy_id').value = "";
+
+    // reset select dropdown
+    var policySelect = document.getElementById('policy_no');
+    policySelect.innerHTML = '<option value="" data-id="">Select Policy</option>';
+
+    if (client_id === "") {
+        toastr.warning('Please Select Client.', 'warning');
+        return;
+    }
+
+    if (mobile === "") {
+        toastr.warning('Please Enter a mobile number.', 'warning');
+        return;
+    }
+
+    var mobilePattern = /^[0-9]{10}$/;
+    if (!mobilePattern.test(mobile)) {
+        toastr.warning('Please enter a valid 10-digit mobile number.', 'warning');
+        document.getElementById('mobile').focus();
+        return;
+    }
+
+    $.ajax({
+        url: "<?= base_url('ticketAutoFetchDetails') ?>",
+        type: "POST",
+        data: { client_id: client_id, mobile: mobile },
+        dataType: 'json',
+        success: function(response) {
+            if (response.status === "success") {
+                let client = response.data.client_details[0];
+                let policies = response.data.policy_details; 
+
+                document.getElementById('name').value    = client.name || "";
+                document.getElementById('email').value   = client.email_personal || "";
+                document.getElementById('empcode').value = client.emp_code || "";
+                document.getElementById('branch_id').value = client.branch_id || "";
+
+                if (policies && policies.length > 0) {
+                      policies.forEach(function(p) {
+                          let opt = document.createElement("option");
+                          opt.value = p.policy_no;
+                          opt.text  = p.policy_no;
+                          opt.setAttribute("data-id", p.policy_id);
+                          policySelect.appendChild(opt);
+                      });
+
+                      // If you want to auto-select the first real policy instead of "Select Policy"
+                      policySelect.value = policies[0].policy_no;
+                      document.getElementById('policy_no').value = policies[0].policy_no || "";
+                      document.getElementById('policy_id').value = policies[0].policy_id;
+                }
+            } else {
+                toastr.warning(response.message || "No details found.", 'warning');
+            }
+        },
+        error: function(xhr) {
+            toastr.error("Something went wrong!", 'error');
+            console.error(xhr.responseText);
+        }
+    });
+}
+
+</script>
+
+<script>
+  function changevalue() {
+      var select = document.getElementById('policy_no');
+      var selectedOption = select.options[select.selectedIndex];
+      var policyId = selectedOption.getAttribute("data-id");
+      document.getElementById('policy_id').value = policyId || "";
+  }
+</script>
+
+<script>
 
     function updateAssignTo(){
         console.log('function called then call the api then refresh the updateAssignTo');
@@ -370,9 +528,11 @@ table.dataTable tbody td {
 $(document).ready(function() {
     $('[data-toggle="tooltip"]').tooltip();
     // Initialize select2
+    $("#client_id").select2();
     $("#ticket_type").select2();
     $("#status").select2();
     $("#assign_to").select2();
+    $("#policy_no").select2();
     $("#modal_assignee").select2();
 });
 
@@ -380,43 +540,53 @@ $(document).ready(function() {
 $(document).ready(function() {
 
     var ticketsTable = $('#scroll-horizontal-datatable');
+    $('#scroll-horizontal-datatable_filter').prepend('<i class="mdi mdi-magnify"></i>');
 
     if (ticketsTable.length) {
 
-        ticketsTable.DataTable({
-            scrollX: true,
-            dom: "<'row'<'col-sm-6'f><'col-sm-6 text-right'B>>" + // Filter left, buttons right
-                "<'row'<'col-sm-12'tr>>" +
-                "<'row'<'col-sm-5'i><'col-sm-7'p>>", // Pagination at the bottom, without page length selector
-            buttons: [{
-                    extend: 'csv',
-                    text: 'CSV',
-                    title: 'ticket-List',
-                },
-                {
-                    extend: 'excel',
-                    text: 'Excel',
-                    title: 'ticket-List',
-                    exportOptions: {
-                        orthogonal: 'sort'
-                    },
-                },
-                {
-                    text: 'New ticket',
-                    className: 'buttons-html5 addbtnStyle',
-                    action: function(e, dt, node, config) { 
-                        openTicket()
-                    }
-                }
-            ],
-            language: {
-                search: "_INPUT_",
-                searchPlaceholder: "Search..."
-            },
-            paging: true, // Enable pagination
-            pageLength: 25, // Set default number of rows per page (optional)
-            ordering: false,
-        });
+      ticketsTable.DataTable({
+          scrollX: true,
+          dom: "<'row'<'col-sm-6'f><'col-sm-6 text-right'B>>" + 
+              "<'row'<'col-sm-12'tr>>" +
+              "<'row'<'col-sm-5'i><'col-sm-7'p>>", 
+          buttons: [
+              {
+                  text: '<i class="mdi mdi-plus"></i> Create New Ticket',
+                  className: 'btn btn-ternary btn-border-radius text-white mr-2',
+                  attr:  { style: "color:#fff !important;" },
+                  action: function(e, dt, node, config) { 
+                      openTicket();
+                  }
+              },
+              {
+                  extend: 'collection',
+                  text: ' Export <i class="mdi mdi-menu-down"></i>',
+                  buttons: [
+                      {
+                          extend: 'csv',
+                          text: 'CSV',
+                          title: 'ticket-List'
+                      },
+                      {
+                          extend: 'excel',
+                          text: ' Excel',
+                          title: 'ticket-List',
+                          exportOptions: {
+                              orthogonal: 'sort'
+                          }
+                      }
+                  ]
+              }
+          ],
+          language: {
+              search: "_INPUT_",
+              searchPlaceholder: "Search..."
+          },
+          paging: true,
+          pageLength: 25,
+          ordering: false,
+      });
+
     } else {
         console.error("Table Not found.");
     }