diff --git a/app/Config/Routes.php b/app/Config/Routes.php
index 0059a7a1..c9bedc6f 100755
--- a/app/Config/Routes.php
+++ b/app/Config/Routes.php
@@ -52,6 +52,8 @@ $routes->get('/update-emp-policy-status', 'ClientController::updateEmpAndPolicyS
 $routes->get('download-e-card/(:any)', 'EmployeeController::generateIDCardForEmployee/$1');
 $routes->get('download-kyc-docs/(:segment)', 'ClientController::downloadKYCDocument/$1');
 $routes->get('claim-form-download/(:any)', 'TicketController::downloadClaimForm/$1');
+$routes->get("claims-feedback-form/(:any)", "TicketController::viewClaimFeedbackForm/$1");
+
 
 $routes->group("/user", ["filter" => "authMVC"], function ($routes) {
     $routes->post("create", "UserController::create");
diff --git a/app/Controllers/TicketController.php b/app/Controllers/TicketController.php
index a7392860..26ecbd5e 100644
--- a/app/Controllers/TicketController.php
+++ b/app/Controllers/TicketController.php
@@ -120,6 +120,7 @@ class TicketController extends BaseController
             '((POLICY_TYPE))' => 'policy_type',
             '((AUTO_QUERY_CONTENT))' => 'auto_query_content',
             '((CLAIM_FORM_LINK))' => 'claim_form_link',
+            '((CLAIM_FEEDBACK_FORM))' => 'claim_feedback_form',
         ];
         $this->extraFields = [
             1 => ['non_id_reason'],
@@ -869,6 +870,8 @@ class TicketController extends BaseController
                     $replaceData = str_replace("Claim-", "", $this->ticketType[$ticket_data['ticket_type_id']] ?? "");
                 } else if ($value == "claim_form_link"){
                     $replaceData = '<a href="' . base_url('claim-form-download/' . md5($ticket_data['insurer_id'])) . '" target="_blank">Click here to download Claim Form</a>';
+                } else if ($value == "claim_feedback_form"){
+                    $replaceData = '<a href="' . base_url('claims-feedback-form/' . md5($ticket_data['id'])) . '" target="_blank">Click to open Claim Feedback Form</a>';
                 }else {
                     $replaceData = isset($ticket_data[$value]) ? $ticket_data[$value] : '';
                 }
@@ -1371,7 +1374,8 @@ class TicketController extends BaseController
         }
     }
 
-    public function getPoliciesbyEmpID() {
+    public function getPoliciesbyEmpID() 
+    {
         $received_data = $this->request->getPost();
         $emp_id = $received_data['emp_id'];
     
@@ -1443,5 +1447,15 @@ class TicketController extends BaseController
             return $this->response->setStatusCode(500)->setBody('An error occurred while downloading the file.');
         }
     }
-    
+
+    // -------------------------------------------------------------------------------------------------------------------------
+
+
+    public function viewClaimFeedbackForm($md5_ticket_id)
+    {   
+        $ticket_id = $this->ticketMasterModel->where('MD5(id)', $md5_ticket_id)->where('is_active', 1)->first();
+        $data['ticket_id'] = $ticket_id['id'];
+        return view('ticket_feedback_form', $data);
+    }
+
 }
diff --git a/app/Views/ticket_feedback_form.php b/app/Views/ticket_feedback_form.php
new file mode 100644
index 00000000..e69de29b