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CHANGE_TICKETING_SYSTEM - VADIVEL J 2025-08-21

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vadivelJ96 2025-08-21 17:33:24 +05:30
parent 3dda9c5991
commit 5f95fa8399
1 changed files with 8 additions and 2 deletions
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10
app/Controllers/ThzController.php
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@ -117,13 +117,18 @@ class ThzController extends BaseController
return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
}
$emailNotificationResult = $this->ticketConversationSaveNotification($data);
if($data['notes_type'] == "External"){
$emailNotificationResult = $this->ticketConversationSaveNotification($data);
}else{
$emailNotificationResult = false ;
}
return $this->response->setJSON([
'status' => $result ? 'success' : 'error',
'message' => $result ? "Ticket Notes created successfully" : "Unable to create ticket notes. Please try again." ,
'notification' => $emailNotificationResult ? 'Email Notification Success..!!' : 'Email Notification Failed..!!'
'notification' => $emailNotificationResult ? 'Email Notification Success..!!' : 'Email Notification Failed Or No Need..!!'
])->setStatusCode($result ? 200 : 400);
}
@ -184,6 +189,7 @@ class ThzController extends BaseController
}else{
return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
}
if ($returnType === 'api') {