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FIX_CLAIM_MODULE_OVERALL_WORKFLOW_SRI

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This commit is contained in:
Srinivas-Saravanan 2025-01-30 14:54:53 +05:30
parent 970e2adaa2
commit 5f0390887a
4 changed files with 32 additions and 13 deletions
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35
app/Controllers/TicketController.php
View File

@ -504,7 +504,7 @@ class TicketController extends BaseController
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($ticket_id);
if (!$ticket_data) {
$this->myLogger->logme('ERROR', "No ticket data found for Ticket ID: $ticket_id");
$this->myLogger->logme('error', "No ticket data found for Ticket ID: $ticket_id");
return null;
}
@ -514,7 +514,7 @@ class TicketController extends BaseController
$template_data = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
if (!$template_data) {
$this->myLogger->logme('ERROR', "No email template found for Claim Status ID: " . $ticket_data['claim_status_id']);
$this->myLogger->logme('error', "No email template found for Claim Status ID: " . $ticket_data['claim_status_id']);
return null;
}
@ -526,12 +526,12 @@ class TicketController extends BaseController
// Validate Essential Fields
if (empty($ticket_data['emp_mail'])) {
$this->myLogger->logme('ERROR', "Employee email is missing for Ticket ID: $ticket_id");
$this->myLogger->logme('error', "Employee email is missing for Ticket ID: $ticket_id");
return null;
}
if (empty($subject) || empty($message)) {
$this->myLogger->logme('ERROR', "Generated email content is empty for Ticket ID: $ticket_id");
$this->myLogger->logme('error', "Generated email content is empty for Ticket ID: $ticket_id");
return null;
}
@ -548,7 +548,7 @@ class TicketController extends BaseController
return $mailData;
} catch (\Exception $e) {
$this->myLogger->logme('ERROR', "Exception in constructMailContent: " . $e->getMessage());
$this->myLogger->logme('error', "Exception in constructMailContent: " . $e->getMessage());
return null;
}
}
@ -592,10 +592,24 @@ class TicketController extends BaseController
$acm_mails = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
if (!$acm_mails) {
$this->myLogger->logme('ERROR', "No ACM mails found for Ticket ID: " . $mail_data['ticket_id']);
$this->myLogger->logme('error', "No ACM mails found for Ticket ID: " . $mail_data['ticket_id']);
$this->myLogger->logme('error', "Reply mail not send");
return false;
}
$ticket_data = $this->ticketMasterModel->getTicketDataByTicketID($mail_data['ticket_id']);
if (!$ticket_data) {
$this->myLogger->logme('error', "No ticket data found for Ticket ID : " .$mail_data['ticket_id']);
$this->myLogger->logme('error', "Reply mail not send");
return null;
}
if(!empty($mail_data)){
$mail_data['mail_content'] = $this->replacePlaceholders($mail_data['mail_content'], $ticket_data);
$mail_data['mail_subject'] = $this->replacePlaceholders($mail_data['mail_subject'], $ticket_data);
}
$this->myLogger->logme('error', "Fetched ACM emails");
$emailData = [
@ -616,11 +630,15 @@ class TicketController extends BaseController
public function sendAutoMailTrigger($ticket_id)
{
$auto_mail_enable = $this->ticketMasterModel->getTemplateDataByTicketID($ticket_id);
// print_rr($auto_mail_enable);
$mail_responce = [];
if ($auto_mail_enable['is_auto_mail'] == 1) {
if (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 1) {
$mail_content = $this->constructMailContent($ticket_id);
$mail_responce = $this->sendTrigger($mail_content);
}elseif (!empty($auto_mail_enable) && $auto_mail_enable['is_auto_mail'] == 0 ){
$this->myLogger->logme('error','Auto Mail Not Sent, Reason: Automail Not Enabled');
}else{
$this->myLogger->logme('error','Auto Mail Not Sent, Reason: Mail Template Not Created');
}
return $mail_responce;
@ -748,6 +766,7 @@ class TicketController extends BaseController
$new_new_value = isset($row['new_value']) ? $row['new_value'] : '-';
$row['old_value'] = $new_old_value;
$row['new_value'] = $new_new_value;
}
}

2
app/Views/ticket_form_gmc.php
View File

@ -176,7 +176,7 @@
if (isset($claim_type) && count($claim_type)) {
foreach ($claim_type as $key => $value) {
$selected = (isset($ticket_data) && $ticket_data['claim_type'] == $key) ? 'selected' : '';
echo "<option value='" . $key . "'>" . $value . "</option>";
echo "<option value='" . $key . "' $selected>" . $value . "</option>";
}
}
?>

2
app/Views/ticket_mail_template.php
View File

@ -194,7 +194,7 @@ table.dataTable tbody td {
<?php foreach ($placeHolders as $value): ?>
<?php // if($value == 'member_name' || $value == 'member_mobile' || $value == 'nhance_logo' || $value == 'client_logo' || $value == 'app_link' || $value == 'client_name'){ ?>member_mobile
<?php $valueChange = str_replace('_', ' ', $value); $valueChange = ucwords($valueChange); ?>
<option value="[[<?php echo $value; ?>]]"><?php echo $valueChange; ?>
<option value="((<?php echo $value; ?>))"><?php echo $valueChange; ?>
</option>
<?php //} ?>
<?php endforeach; ?>

6
app/Views/ticket_reply.php
View File

@ -11,7 +11,7 @@
</div>
<!-- Subject Field -->
<div class="form-group col-md-4">
<div class="form-group col-md-8">
<label for="mail_subject">Subject</label>
<input type="text" class="form-control" value="<?= isset($reply_data['subject'])?$reply_data['subject']:'' ?>" id="mail_subject" name="mail_subject" placeholder="Mail subject">
</div>
@ -23,10 +23,10 @@
<div class="form-group col-md-12">
<select id="ticket_mail_customButton" class="form-control" style="border:none;right: 6px;width: auto;position: absolute;z-index: 1;top: 17px;height: 32px;float: right;">
<option value="">PlaceHolders</option>
<?php foreach ($placeHolders as $value): ?>
<?php foreach ($placeHolders as $key => $value): ?>
<!-- <?php // if($value == 'member_name' || $value == 'member_mobile' || $value == 'nhance_logo' || $value == 'client_logo' || $value == 'app_link' || $value == 'client_name'){ ?>member_mobile -->
<?php $valueChange = str_replace('_', ' ', $value); $valueChange = ucwords($valueChange); ?>
<option value="[[<?php echo $value; ?>]]"><?php echo $valueChange; ?></option>
<option value="<?php echo $key; ?>"><?php echo $valueChange; ?></option>
<?php //} ?>
<?php endforeach; ?>
</select>