From 5bd2a1066dfbc0916fabbc33eff1563f8afad803 Mon Sep 17 00:00:00 2001
From: "venkatesh.r" <venkatesh.r@venbainfotech.com>
Date: Fri, 13 Feb 2026 15:12:15 +0530
Subject: [PATCH] FIX_CLAIM_FILE_UPLOAD_ISSUE

---
 app/Controllers/TicketController.php | 7 ++++---
 1 file changed, 4 insertions(+), 3 deletions(-)

diff --git a/app/Controllers/TicketController.php b/app/Controllers/TicketController.php
index 7b4ef595..32e2cf34 100644
--- a/app/Controllers/TicketController.php
+++ b/app/Controllers/TicketController.php
@@ -3138,11 +3138,12 @@ class TicketController extends BaseController
                 ],
                 'url.*' => [
                     'label'  => 'URL',
-                    'rules'  => 'required',
+                    'rules'  => 'if_exist|required|regex_match[/^(https?:\/\/)?([\da-z\.-]+)\.([a-z\.]{2,6})([\/\w \.-]*)*\/?$/]',
                     'errors' => [
-                        'required'    => 'URL is required',
+                        'required'    => 'URL is required.',
+                        'regex_match' => 'The URL format is invalid. Example: www.google.com or https://google.com'
                     ]
-                ]
+                ],
             ];
 
         if (!$this->validate($rules)) {