CHATBOT_COMPLETE_SRI

2025-02-10 12:37:36 +05:30 · 2025-02-10 12:37:36 +05:30 · 56adeaeebb
commit 56adeaeebb
parent c48505b2d2 59861107f1
32 changed files with 1075 additions and 339 deletions
--- a/app/Config/Routes.php
+++ b/app/Config/Routes.php
@ -29,6 +29,7 @@ $routes->get("updatePolicyTermsKey", "ClientController::updatePolicyTermsKey");
 $routes->get("updateRemainderDate", "ClientController::updateRemainderDate");
 $routes->get("sendCroneRemainderMail", "DashboardController::sendCroneRemainderMail");
 $routes->get("sendextraparam", "ClientController::sendextraparam");
+$routes->get("updateRenewalData", "ClientController::updateRenewalData");
 // $routes->post("iAgreeForAddOn", "EmployeeRestController::iAgreeForAddOn");
 // $routes->get("sendCroneRemainderMail", "DashboardController::sendCroneRemainderMail");
 // $routes->post("employeeUpload", "EmployeeRestController::employeeUpload");
--- a/app/Controllers/Chatbot/EcardDownloadConversation.php
+++ b/app/Controllers/Chatbot/EcardDownloadConversation.php
@ -17,7 +17,8 @@ class EcardDownloadConversation extends Conversation

    protected function showEcardMenu()
    {
-        $policy_list = ChatbotHelper::getListOfPolicies();
+        $chat_session_info = get_chatbot_session_info();
+        $policy_list = ChatbotHelper::getListOfPolicies($chat_session_info);
        $buttons = [];
        $question = 'Choose Policy to Download Ecard:';
        if(is_array($policy_list) && count($policy_list))
@ -41,7 +42,8 @@ class EcardDownloadConversation extends Conversation
                            ->addButtons($buttons);

        $this->bot->ask($question, function ($answer) {
-            // print_r($answer->getValue());die();
+            $selectedOption = $answer->getText();
+            $this->say("You have selected {$selectedOption}");
            switch ($answer->getValue()) {
                case "go_back":
                    $this->bot->startConversation(new MainMenuConversation());
--- a/app/Controllers/Chatbot/MainMenuConversation.php
+++ b/app/Controllers/Chatbot/MainMenuConversation.php
@ -6,64 +6,75 @@ use App\Helpers\ChatbotHelper;
 use BotMan\BotMan\Messages\Conversations\Conversation;
 use BotMan\BotMan\Messages\Outgoing\Question;
 use BotMan\BotMan\Messages\Outgoing\Actions\Button;
+use BotMan\Drivers\Web\WebDriver;

 class MainMenuConversation extends Conversation
 {
+    protected $buttonsData = [
+        "ecard_download" => ["response_text" => "📄 Ecard Download"],
+        "network_hospital" => ["response_text" => "🏥 Network Hospital"],
+        "reimbursement_claim" => ["response_text" => "💰 Reimbursement Claim Process"],
+        "reimbursement_status" => ["response_text" => "📑 Reimbursement Claim Status"],
+        "new_policy" => ["response_text" => "🆕 New Policy"],
+        "renew_policy" => ["response_text" => "🔄 Renew Policy"],
+    ];
+
    public function run()
    {
-
+        $this->bot->userStorage()->delete();
        $this->bot->types(); // Typing indicator for the first message
-           sleep(0.5); // Delay
+        sleep(0.5); // Delay
        $this->showMainMenu();
    }

    protected function showMainMenu()
    {
+        $buttons = [];
+        foreach ($this->buttonsData as $key => $data) {
+            $buttons[] = Button::create($data['response_text'])->value($key);
+        }
        $this->bot->userStorage()->save([
            'path' => [] 
        ]);
-        
-        $question = Question::create("Please choose")
-            ->addButtons([
-                Button::create("📄 Ecard Download")->value("ecard_download"),
-                Button::create("🏥 Network Hospital")->value("network_hospital"),
-                Button::create("💰 Reimbursement Claim Process")->value("reimbursement_claim"),
-                Button::create("📑 Reimbursement Claim Status")->value("reimbursement_status"),
-                Button::create("🆕 New Policy")->value("new_policy"),
-                Button::create("🔄 Renew Policy")->value("renew_policy"),
-            ]);
+        $question = Question::create("Please choose an option:")->addButtons($buttons);
+        $temp = $this->buttonsData;
+        $this->bot->ask($question, function ($answer) use( $temp ){
+                $user_reponse = $answer->getValue();
+            if (isset($temp[$user_reponse])) {
+                $message = "You've chosen " . $temp[$user_reponse]['response_text'];
+                // $this->bot->say($message,,WebDriver::class);
+                $this->bot->reply($message);
+            }

-        $this->bot->ask($question, function ($answer) {
-            $path = $this->bot->userStorage()->get('path');
-            array_push($path, 
-                $answer->getValue()
-            );
+            if (!$answer->isInteractiveMessageReply()) {
+                    $user_reponse = null;            
+            } 
+            // Get just the existing path array
+            $path = $this->bot->userStorage()->get('path') ?? [];
+
+            // Add new value
+            array_push($path, $answer->getValue());
+
+            // Save ONLY the path back
            $this->bot->userStorage()->save([
                'path' => $path
-            ]);log_message("error","Path : ".json_encode($path));
-            switch ($answer->getValue()) {
-                case "ecard_download":
+            ]);

-                    // $message = ChatbotHelper::get_payload_data();
-                    // $this->say($message);
-                    // $this->say("📄 Ecard Download Menu:");
+            switch ($user_reponse) {
+
+                case "ecard_download":
                    $this->bot->startConversation(new EcardDownloadConversation());
                    break;
                case "network_hospital":
-                    $this->say("🏥 Network Hospital Menu:");log_message('error','Network Hospital clicked');
                    $this->bot->startConversation(new NetworkHospitalConversation());
                    break;
                case "reimbursement_claim":
-                    // $this->say("Reimbursement Claim Process selected. (Dummy Response)");
                    $this->bot->startConversation(new ReimbursementClaimProcessConversation());
                    break;
                case "reimbursement_status":
                    $this->bot->startConversation(new ReimbursementClaimStatusConversation());
-
                    break;
                case "new_policy":
-                    $this->bot->startConversation(new policyConversation());
-                    break;
                case "renew_policy":
                    $this->bot->startConversation(new policyConversation());
                    break;
@ -73,6 +84,7 @@ class MainMenuConversation extends Conversation
                    break;
            }
        });
-    }

+        
+    }
 }
--- a/app/Controllers/Chatbot/NetworkHospitalConversation.php
+++ b/app/Controllers/Chatbot/NetworkHospitalConversation.php
@ -22,7 +22,8 @@ class NetworkHospitalConversation extends Conversation

    protected function showHospitalMenu()
    {
-       $policy_list = ChatbotHelper::getListOfPolicies();
+       $chat_session_info = get_chatbot_session_info();
+       $policy_list = ChatbotHelper::getListOfPolicies($chat_session_info);
        $buttons = [];
        $question = 'Choose Policy:';
        if(is_array($policy_list) && count($policy_list))
@ -80,7 +81,7 @@ class NetworkHospitalConversation extends Conversation
                    break;
                default:
                    $this->say("Invalid selection. Please choose an option.");
-                    $this->bot->startConversation(new EcardDownloadConversation());
+                    $this->bot->startConversation(new NetworkHospitalConversation());
                    break;
            }
        });
--- a/app/Controllers/Chatbot/ReimbursementClaimProcessConversation.php
+++ b/app/Controllers/Chatbot/ReimbursementClaimProcessConversation.php
@ -20,7 +20,8 @@ class ReimbursementClaimProcessConversation extends Conversation

    protected function claimProcess()
    {
-        $res = ChatbotHelper::sendReimbursementProcessOverMail();
+        $chat_session_info = get_chatbot_session_info();
+        $res = ChatbotHelper::sendReimbursementProcessOverMail($chat_session_info);
        if($res == true)
        {
            $this->say("Reimbursement process shared over your registered mail...!");
--- a/app/Controllers/Chatbot/ReimbursementClaimStatusConversation.php
+++ b/app/Controllers/Chatbot/ReimbursementClaimStatusConversation.php
@ -21,9 +21,10 @@ class ReimbursementClaimStatusConversation extends Conversation
    protected function claimStatus()
    {
        $this->say("Fetching Status please wait ...");
-        if (sleep(1.5)){
-            $data = ChatbotHelper::getReimbursementClaimStatus();
-        }
+
+        $chat_session_info = get_chatbot_session_info();
+        $data = ChatbotHelper::getReimbursementClaimStatus($chat_session_info);
+        
        $this->bot->types();
        if ($data){
            $this->say("The claim status for the claim Number {$data['claim_number']} is currently in {$data['claim_status']} status. <br> More Detailed Information is sent to your mail");
--- a/app/Controllers/Chatbot/commonPolicyOptionConversations.php
+++ b/app/Controllers/Chatbot/commonPolicyOptionConversations.php
@ -11,6 +11,12 @@ use App\Helpers\ChatbotHelper;

 class commonPolicyOptionConversations extends Conversation
 {
+    protected $buttonsData = [
+        "upload_vehicle_details" => ["response_text" => "🔹  Upload Vehicle Details"],
+        "service_executive" => ["response_text" => "🔹 Talk to our Service Executive"],
+        "go_back" => ["response_text" => "◀️ Go Back"],
+    ];
+
    public function run()
    {
        $this->policyOptions();
@ -18,14 +24,26 @@ class commonPolicyOptionConversations extends Conversation

    protected function policyOptions()
    {
-            $question = Question::create("Choose Policy Type:")
-            ->addButtons([
-                Button::create("🔹  Upload Vehicle Details")->value("upload_vehicle_details"),
-                Button::create("🔹 Talk to our Service Executive")->value("service_executive"),                
-                Button::create("◀️ Go Back")->value("go_back"),
-            ]);
+        $buttons = [];
+        foreach ($this->buttonsData as $key => $data) {
+            $buttons[] = Button::create($data['response_text'])->value($key);
+        }
+        // $this->bot->userStorage()->save([
+        //     'path' => [] 
+        // ]);
+        $question = Question::create("Please choose an option:")->addButtons($buttons);
+        $temp = $this->buttonsData;
+        $this->bot->ask($question, function ($answer) use( $temp ){
+                $user_reponse = $answer->getValue();
+            if (isset($temp[$user_reponse])) {
+                $message = "You've chosen " . $temp[$user_reponse]['response_text'];
+                // $this->bot->say($message,,WebDriver::class);
+                $this->bot->reply($message);
+            }

-            $this->bot->ask($question, function ($answer) {
+            if (!$answer->isInteractiveMessageReply()) {
+                    $user_reponse = null;            
+            } 
            $path = $this->bot->userStorage()->get('path');
            array_push($path, 
                $answer->getValue()
@ -33,7 +51,9 @@ class commonPolicyOptionConversations extends Conversation
            $this->bot->userStorage()->save([
                'path' => $path
            ]);
-            switch ($answer->getValue()) {
+            $path = $this->bot->userStorage()->get('path');
+            // $this->say(json_encode($path));
+            switch ($user_reponse) {
                case "upload_vehicle_details":
                        // $cityName = $response->getText();
                        $this->bot->startConversation(new vehicleFormConversation());
--- a/app/Controllers/Chatbot/doYouWantToContinueConversation.php
+++ b/app/Controllers/Chatbot/doYouWantToContinueConversation.php
@ -11,6 +11,10 @@ use App\Helpers\ChatbotHelper;

 class doYouWantToContinueConversation extends Conversation
 {
+    protected $buttonsData = [
+        "yes" => ["response_text" => "🔹 Yes I need some more Help"],
+        "no" => ["response_text" => "🔹 No, Thank You"]
+    ];


    public function run()
@ -22,21 +26,56 @@ class doYouWantToContinueConversation extends Conversation

    protected function askQuestion()
    {
-        $question = Question::create("Do you Need Anything Else ?")
-            ->addButtons([
-                Button::create("🔹 Yes I need some more Help")->value("yes"),
-                Button::create("🔹 No, Thank You")->value("no"),
-                // Button::create("◀️ Go Back")->value("go_back"),
+        $buttons = [];
+        foreach ($this->buttonsData as $key => $data) {
+            $buttons[] = Button::create($data['response_text'])->value($key);
+        }
+            // $this->bot->userStorage()->save([
+            //     'path' => [] 
+            // ]);
+        $question = Question::create("Please choose an option:")->addButtons($buttons);
+        $temp = $this->buttonsData;
+        $this->bot->ask($question, function ($answer) use( $temp ){
+                $user_reponse = $answer->getValue();
+            if (isset($temp[$user_reponse])) {
+                $message = "You've chosen " . $temp[$user_reponse]['response_text'];
+                // $this->bot->say($message,,WebDriver::class);
+                $this->bot->reply($message);
+            }
+
+            if (!$answer->isInteractiveMessageReply()) {
+                    $user_reponse = null;            
+            } 
+            $path = $this->bot->userStorage()->get('path');
+            array_push($path, 
+                $answer->getValue()
+            );
+            $this->bot->userStorage()->save([
+                'path' => $path
            ]);

-        $this->bot->ask($question, function ($answer) {
-            switch ($answer->getValue()) {
+            switch ($user_reponse) {
                case "yes":

                        // $this->say("Sure, How can I help you ");
                        $this->bot->startConversation(new MainMenuConversation());
                    break;
                case "no":
+                    // $user = $this->bot->getUser();
+                    // $userID = $user->getId();
+                    $dataBefore = $this->bot->userStorage()->all();
+                    // log_message('info','Before Deletion: ' . json_encode($dataBefore));
+                    
+                    $this->bot->userStorage()->delete();
+                    $this->bot->userStorage()->save([]);
+                    
+
+                    // Cache::flush();
+                    
+                    $dataAfter = $this->bot->userStorage()->all();
+                    // log_message('info','After Deletion: ' . json_encode($dataAfter));
+                    
+
                    $this->say("Thank you for your time! If you need anything else, feel free to reach out. Goodbye!");
                    break;
                default:
--- a/app/Controllers/Chatbot/fourWheelerOptionsConversations.php
+++ b/app/Controllers/Chatbot/fourWheelerOptionsConversations.php
@ -11,7 +11,11 @@ use App\Helpers\ChatbotHelper;

 class fourWheelerOptionsConversations extends Conversation
 {
-
+    protected $buttonsData = [
+        "comp" => ["response_text" => "🔹  Comprehensive"],
+        "3p" => ["response_text" => "🔹 Third-Party Only"],
+        "go_back" => ["response_text" => "◀️ Go Back"],
+    ];

    public function run()
    {
@ -20,14 +24,26 @@ class fourWheelerOptionsConversations extends Conversation

    protected function show4WOptions()
    {
-        $question = Question::create("Choose Policy Type:")
-            ->addButtons([
-                Button::create("🔹  Comprehensive")->value("comp"),
-                Button::create("🔹 Third-Party Only")->value("3p"),                
-                Button::create("◀️ Go Back")->value("go_back"),
-            ]);
+        $buttons = [];
+        foreach ($this->buttonsData as $key => $data) {
+            $buttons[] = Button::create($data['response_text'])->value($key);
+        }
+        // $this->bot->userStorage()->save([
+        //     'path' => [] 
+        // ]);
+        $question = Question::create("Please choose an option:")->addButtons($buttons);
+        $temp = $this->buttonsData;
+        $this->bot->ask($question, function ($answer) use( $temp ){
+                $user_reponse = $answer->getValue();
+            if (isset($temp[$user_reponse])) {
+                $message = "You've chosen " . $temp[$user_reponse]['response_text'];
+                // $this->bot->say($message,,WebDriver::class);
+                $this->bot->reply($message);
+            }

-        $this->bot->ask($question, function ($answer) {
+            if (!$answer->isInteractiveMessageReply()) {
+                    $user_reponse = null;            
+            } 
            $path = $this->bot->userStorage()->get('path');
            array_push($path, 
                $answer->getValue()
@ -35,7 +51,9 @@ class fourWheelerOptionsConversations extends Conversation
            $this->bot->userStorage()->save([
                'path' => $path
            ]);
-            switch ($answer->getValue()) {
+            $path = $this->bot->userStorage()->get('path');
+            // $this->say(json_encode($path));
+            switch ($user_reponse) {
                case "3p":
                        // $cityName = $response->getText();
                        $this->bot->startConversation(new commonPolicyOptionConversations());
--- a/app/Controllers/Chatbot/hospitalPolicyConversation.php
+++ b/app/Controllers/Chatbot/hospitalPolicyConversation.php
@ -11,7 +11,11 @@ use App\Helpers\ChatbotHelper;

 class hospitalPolicyConversation extends Conversation
 {
-
+    protected $buttonsData = [
+        "individual" => ["response_text" => "🔹 Individual"],
+        "floater" => ["response_text" => "🔹 Floater"],
+        "go_back" => ["response_text" => "◀️ Go Back"],
+    ];

    public function run()
    {
@ -23,20 +27,20 @@ class hospitalPolicyConversation extends Conversation
        $path = $this->bot->userStorage()->get('path');

        if (in_array('individual',$path)){
-            $text1 = 'Upload Policy Copy and Individual Details';
+            $text = 'Upload Policy Copy and Individual Details';
            $value = 'individual_upload';
        }else{
-            $text1 = 'Upload Policy Copy and Family Details';
+            $text = 'Upload Policy Copy and Family Details';
            $value = 'family_upload';
        }
        $question = Question::create("Choose Policy Type:")
            ->addButtons([
-                Button::create("🔹 ".$text1)->value($value),                
+                Button::create("🔹 ".$text)->value($value),                
                Button::create("🔹 Talk to our Service Executive")->value("service_executive"),                
                Button::create("◀️ Go Back")->value("go_back"),
            ]);

-        $this->bot->ask($question, function ($answer) use ($value){
+        $this->bot->ask($question, function ($answer) use ($value, $text){
            $path = $this->bot->userStorage()->get('path');
            array_push($path, 
                $answer->getValue()
@ -46,9 +50,12 @@ class hospitalPolicyConversation extends Conversation
            ]);
            switch ($answer->getValue()) {
                case $value:
+                        $this->say("you have chosen ".$text);
+
                        $this->bot->startConversation(new medicalClaimFormConversations());
                    break;
                case "service_executive":
+                    $this->say('You have chosen to speak with our Service Executive');
                    $this->bot->startConversation(new serviceExecutiveConversation());
                    break;
                case "go_back":
--- a/app/Controllers/Chatbot/medicalClaimOptionConversations.php
+++ b/app/Controllers/Chatbot/medicalClaimOptionConversations.php
@ -12,6 +12,11 @@ use App\Helpers\ChatbotHelper;
 class medicalClaimOptionConversations extends Conversation
 {

+    protected $buttonsData = [
+        "individual" => ["response_text" => "🔹 Individual"],
+        "floater" => ["response_text" => "🔹 Floater"],
+        "go_back" => ["response_text" => "◀️ Go Back"],
+    ];

    public function run()
    {
@ -20,14 +25,26 @@ class medicalClaimOptionConversations extends Conversation

    protected function showMediclaimOptions()
    {
-        $question = Question::create("Choose Policy Type:")
-            ->addButtons([
-                Button::create("🔹 Individual")->value("individual"),                
-                Button::create("🔹  Floater")->value("floater"),
-                Button::create("◀️ Go Back")->value("go_back"),
-            ]);
+        $buttons = [];
+        foreach ($this->buttonsData as $key => $data) {
+            $buttons[] = Button::create($data['response_text'])->value($key);
+        }
+        // $this->bot->userStorage()->save([
+        //     'path' => [] 
+        // ]);
+        $question = Question::create("Please choose an option:")->addButtons($buttons);
+        $temp = $this->buttonsData;
+        $this->bot->ask($question, function ($answer) use( $temp ){
+                $user_reponse = $answer->getValue();
+            if (isset($temp[$user_reponse])) {
+                $message = "You've chosen " . $temp[$user_reponse]['response_text'];
+                // $this->bot->say($message,,WebDriver::class);
+                $this->bot->reply($message);
+            }

-        $this->bot->ask($question, function ($answer) {
+            if (!$answer->isInteractiveMessageReply()) {
+                    $user_reponse = null;            
+            } 
            $path = $this->bot->userStorage()->get('path');
            array_push($path, 
                $answer->getValue()
@ -35,7 +52,8 @@ class medicalClaimOptionConversations extends Conversation
            $this->bot->userStorage()->save([
                'path' => $path
            ]);
-            switch ($answer->getValue()) {
+
+            switch ($user_reponse) {
                case "individual":
                        // $cityName = $response->getText();
                        $this->bot->startConversation(new hospitalPolicyConversation());
--- a/app/Controllers/Chatbot/policyConversation.php
+++ b/app/Controllers/Chatbot/policyConversation.php
@ -11,6 +11,12 @@ use App\Helpers\ChatbotHelper;

 class policyConversation extends Conversation
 {
+    protected $buttonsData = [
+        "2_wheeler" => ["response_text" => "🏍️ 2 Wheeler"],
+        "4_wheeler" => ["response_text" => "🚗  4 Wheeler"],
+        "mediclaim" => ["response_text" => "🩺 Medical Claim"],
+        "go_back" => ["response_text" => "◀️ Go Back"],
+    ];


    public function run()
@ -20,23 +26,34 @@ class policyConversation extends Conversation

    protected function showNewPolicy()
    {
-        $question = Question::create("Choose Policy Type:")
-            ->addButtons([
-                Button::create("🏍️ 2 Wheeler")->value("2_wheeler"),                
-                Button::create("🚗  4 Wheeler")->value("4_wheeler"),
-                Button::create("🩺 Medical Claim")->value("mediclaim"),
-                Button::create("◀️ Go Back")->value("go_back"),
-            ]);
+        $buttons = [];
+        foreach ($this->buttonsData as $key => $data) {
+            $buttons[] = Button::create($data['response_text'])->value($key);
+        }
+        // $this->bot->userStorage()->save([
+        //     'path' => [] 
+        // ]);
+        $question = Question::create("Please choose an option:")->addButtons($buttons);
+        $temp = $this->buttonsData;
+        $this->bot->ask($question, function ($answer) use( $temp ){
+                $user_reponse = $answer->getValue();
+            if (isset($temp[$user_reponse])) {
+                $message = "You've chosen " . $temp[$user_reponse]['response_text'];
+                // $this->bot->say($message,,WebDriver::class);
+                $this->bot->reply($message);
+            }

-        $this->bot->ask($question, function ($answer) {
+            if (!$answer->isInteractiveMessageReply()) {
+                    $user_reponse = null;            
+            } 
            $path = $this->bot->userStorage()->get('path');
            array_push($path, 
                $answer->getValue()
            );
            $this->bot->userStorage()->save([
                'path' => $path
-            ]);log_message("error","Path ".json_encode($path));
-            switch ($answer->getValue()) {
+            ]);
+            switch ($user_reponse) {
                case "2_wheeler":
                        // $cityName = $response->getText();
                        $this->bot->startConversation(new twoWheelerOptionsConversations());
--- a/app/Controllers/Chatbot/serviceExecutiveConversation.php
+++ b/app/Controllers/Chatbot/serviceExecutiveConversation.php
@ -18,7 +18,8 @@ class serviceExecutiveConversation extends Conversation

    protected function askServiceExecutive()
    {
-        $mobile = ChatbotHelper::getPhoneNumber();  // Assuming this fetches the user's phone number
+        $chat_session_info = get_chatbot_session_info();
+        $mobile = ChatbotHelper::getPhoneNumber($chat_session_info);  // Assuming this fetches the user's phone number
        $question = Question::create("Is this Your Mobile Number: $mobile")
            ->addButtons([
                Button::create("✅  Yes")->value("yes"),
--- a/app/Controllers/Chatbot/twoWheelerOptionsConversations.php
+++ b/app/Controllers/Chatbot/twoWheelerOptionsConversations.php
@ -11,6 +11,11 @@ use App\Helpers\ChatbotHelper;

 class twoWheelerOptionsConversations extends Conversation
 {
+    protected $buttonsData = [
+        "3p" => ["response_text" => "🔹 Third-Party"],
+        "comp" => ["response_text" => "🔹  Comprehensive"],
+        "go_back" => ["response_text" => "◀️ Go Back"]
+    ];


    public function run()
@ -20,14 +25,26 @@ class twoWheelerOptionsConversations extends Conversation

    protected function show2WOptions()
    {
-        $question = Question::create("Choose Policy Type:")
-            ->addButtons([
-                Button::create("🔹 Third-Party")->value("3p"),                
-                Button::create("🔹  Comprehensive")->value("comp"),
-                Button::create("◀️ Go Back")->value("go_back"),
-            ]);
+        $buttons = [];
+        foreach ($this->buttonsData as $key => $data) {
+            $buttons[] = Button::create($data['response_text'])->value($key);
+        }
+        // $this->bot->userStorage()->save([
+        //     'path' => [] 
+        // ]);
+        $question = Question::create("Please choose an option:")->addButtons($buttons);
+        $temp = $this->buttonsData;
+        $this->bot->ask($question, function ($answer) use( $temp ){
+                $user_reponse = $answer->getValue();
+            if (isset($temp[$user_reponse])) {
+                $message = "You've chosen " . $temp[$user_reponse]['response_text'];
+                // $this->bot->say($message,,WebDriver::class);
+                $this->bot->reply($message);
+            }

-        $this->bot->ask($question, function ($answer) {
+            if (!$answer->isInteractiveMessageReply()) {
+                    $user_reponse = null;            
+            } 
            $path = $this->bot->userStorage()->get('path');
            array_push($path, 
                $answer->getValue()
@ -35,7 +52,8 @@ class twoWheelerOptionsConversations extends Conversation
            $this->bot->userStorage()->save([
                'path' => $path
            ]);
-            switch ($answer->getValue()) {
+
+            switch ($user_reponse) {
                case "3p":
                        // $cityName = $response->getText();
                        $this->bot->startConversation(new commonPolicyOptionConversations());
--- a/app/Controllers/Chatbot/vehicleFormConversation.php
+++ b/app/Controllers/Chatbot/vehicleFormConversation.php
@ -15,6 +15,9 @@ class vehicleFormConversation extends Conversation
    protected $vehicleInvoiceNo;
    protected $userId;
    protected $complied_information;
+    protected $fuelType;
+    protected $seater;
+    protected $chassisNumber;

    public function run()
    {
@ -33,6 +36,35 @@ class vehicleFormConversation extends Conversation
                $this->say('Vehicle Name Cannot be Empty');
                return $this->askVehicleName();  // Re-ask if empty
            }
+            // $this->askVehicleYOM();  // Ask next question
+            $path = $this->bot->userStorage()->get('path');
+
+            if (in_array('4_wheeler', $path)) {
+                $this->askFuelType();
+            } else {
+                $this->askVehicleYOM();  // Ask next question
+            }
+        });
+    }
+    protected function askFuelType()
+    {
+        $this->ask('Enter Fuel Type of the Vehicle ?', function ($response) {
+            $this->fuelType = $response->getText();
+            if (empty($this->fuelType)) {
+                $this->say('Vehicle Fuel Type Cannot be Empty');
+                return $this->askFuelType();  // Re-ask if empty
+            }
+            $this->askSeating();  // Ask next question
+        });
+    }
+    protected function askSeating()
+    {
+        $this->ask('Enter the seat count of the Vehicle ?', function ($response) {
+            $this->seater = $response->getText();
+            if (empty($this->seater)) {
+                $this->say('Vehicle seat Cannot be Empty');
+                return $this->askSeating();  // Re-ask if empty
+            }
            $this->askVehicleYOM();  // Ask next question
        });
    }
@ -61,17 +93,23 @@ class vehicleFormConversation extends Conversation
            // Retrieve 'path' from storage
            $path = $this->bot->userStorage()->get('path');

-            // Append 'new_policy' to path if not already present
-            // if (!in_array('new_policy', $path)) {
-            //     array_push($path, 'new_policy');
-            //     $this->bot->userStorage()->save(['path' => $path]);
-            // }
-            log_message('error','Path: ',$path);
-            if (in_array('new_policy', $path)) {
-                $this->storeVehicleData();
+            if (in_array('4_wheeler', $path)) {
+                $this->askChassisNumber();
            } else {
                $this->askVehicleInvoiceNo();  // Ask next question
            }
+            // $this->askVehicleInvoiceNo();
+        });
+    }
+    protected function askChassisNumber()
+    {
+        $this->ask('Enter Chassis Number of the Vehicle ?', function ($response) {
+            $this->chassisNumber = $response->getText();
+            if (empty($this->chassisNumber)) {
+                $this->say('Vehicle Chassis Number Cannot be Empty');
+                return $this->askChassisNumber();  // Re-ask if empty
+            }
+            $this->askVehicleInvoiceNo();  // Ask next question
        });
    }

@ -91,17 +129,21 @@ class vehicleFormConversation extends Conversation
    {
        // Retrieve 'path' from storage
        $path = $this->bot->userStorage()->get('path');
-
+        // $this->say(json_encode($path));
        // Prepare vehicle details
        $vehicleDetails = [
            'vehicle_name' => $this->vehicleName,
            'vehicle_yom' => $this->vehicleYOM,
            'vehicle_engine_no' => $this->vehicleEngineNo,
+            $vehicleDetails['vehicle_invoice_no'] = $this->vehicleInvoiceNo
+
        ];

        // Only store 'vehicle_invoice_no' if 'new_policy' is NOT in path
-        if (!in_array('new_policy', $path)) {
-            $vehicleDetails['vehicle_invoice_no'] = $this->vehicleInvoiceNo;
+        if (in_array('4_wheeler', $path)) {
+            $vehicleDetails['vehicle_fuelType'] = $this->fuelType;
+            $vehicleDetails['vehicle_seater'] = $this->seater;
+            $vehicleDetails['vehicle_chassisNo'] = $this->chassisNumber;
        }

        // Save vehicle details
@ -109,9 +151,9 @@ class vehicleFormConversation extends Conversation
        $alldata = $this->bot->userStorage()->all();
        $vehicle_details = $this->bot->userStorage()->get('vehicle_details');
        // Log stored data for debugging
-        log_message('error', 'All Details: ' . json_encode($alldata));
+        // log_message('error', 'All Details: ' . json_encode($alldata));

-        log_message('error', 'Updated Vehicle Details: ' . json_encode($vehicle_details));
+        // log_message('error', 'Updated Vehicle Details: ' . json_encode($vehicle_details));

        $this->say('Vehicle Information Saved!');

@ -120,8 +162,10 @@ class vehicleFormConversation extends Conversation
        $vehicleInfo .= "🔹 Year of Manufacture: " . $vehicle_details['vehicle_yom'] . "<br>";
        $vehicleInfo .= "🔹 Engine No: " . $vehicle_details['vehicle_engine_no'] . "<br>";

-        if (isset($vehicle_details['vehicle_invoice_no'])) {
-            $vehicleInfo .= "🔹 Invoice No: " . $vehicle_details['vehicle_invoice_no'] . "<br>";
+        if (isset($vehicle_details['vehicle_fuelType'])) {
+            $vehicleInfo .= "🔹 Fuel Type: " . $vehicle_details['vehicle_fuelType'] . "<br>";
+            $vehicleInfo .= "🔹 Seater: " . $vehicle_details['vehicle_seater'] . "<br>";
+            $vehicleInfo .= "🔹 Chassis Number: " . $vehicle_details['vehicle_chassisNo'] . "<br>";
        }
        $this->complied_information = $vehicleInfo;
        // Send the message with vehicle details
--- a/app/Controllers/ChatbotControllerNew.php
+++ b/app/Controllers/ChatbotControllerNew.php
@ -26,7 +26,7 @@ class ChatbotControllerNew extends BaseController
        $this->myLogger = \Config\Services::mylogger();
        $this->session = \Config\Services::session();

-        $this->myLogger->logme('error', 'CALLED');
+        // $this->myLogger->logme('error', 'CALLED');

        // Load BotMan driver
        DriverManager::loadDriver(WebDriver::class);
@ -46,22 +46,53 @@ class ChatbotControllerNew extends BaseController
        $extras = json_decode($extras);
        $router = service('router');
        $method = $router->methodName();
-        $this->myLogger->logme('error', $method);
+        // $this->myLogger->logme('error', $method);

        if (isset($extras) && $method == 'widget') {
            $extras = $extras->parameters;
-            $this->session->set('CHATBOT_USER_ID', $extras->employee_id);
+            $this->session->set('CHATBOT_EMP_ID', $extras->employee_id);
+            $this->session->set('CHATBOT_ORIGIN', $extras->origin);
+            $this->session->set('CHATBOT_EMP_CODE', $extras->emp_code);
+            $this->session->set('CHATBOT_CLIENT_ID', $extras->client_id);
+            $this->session->set('CHATBOT_CLIENT_BRANCH_ID', $extras->client_branch_id);
+            if($this->session->get('CHATBOT_RANDOM_USER_ID') == '')
+            {
+                $this->session->set('CHATBOT_RANDOM_USER_ID', '-');
+            }
        }
+       $log_message =  [
+            'CHATBOT_EMP_ID' => $this->session->get('CHATBOT_EMP_ID'),
+            'CHATBOT_ORIGIN' => $this->session->get('CHATBOT_ORIGIN'),
+            'CHATBOT_EMP_CODE' => $this->session->get('CHATBOT_EMP_CODE'),
+            'CHATBOT_CLIENT_ID' => $this->session->get('CHATBOT_CLIENT_ID'),
+            'CHATBOT_CLIENT_BRANCH_ID' => $this->session->get('CHATBOT_CLIENT_BRANCH_ID'),
+            'CHATBOT_RANDOM_USER_ID' => $this->session->get('CHATBOT_RANDOM_USER_ID')
+        ];

-        $this->myLogger->logme('error', $this->session->get('CHATBOT_USER_ID'));
+       $log_message = implode(' | ', array_map(
+            fn($key, $value) => "{$key}: {$value}",
+            array_keys($log_message),
+            $log_message
+        ));
+
+        $this->myLogger->logme('error', $log_message);

        // print_rr(ChatbotHelper::getListOfPolicies());die();
    }

    public function index()
    {
+       if($this->session->get('CHATBOT_RANDOM_USER_ID') == '-' || $this->session->get('CHATBOT_RANDOM_USER_ID') == '')
+        {

+            $user = $this->botman->getUser();
+            $id = $user->getId();
+            // $this->myLogger->logme('error', ('TEST' . $id));
+            $this->session->set('CHATBOT_RANDOM_USER_ID', $id);
+        }
+    
        $this->botman->hears('.*', function ($bot) {
+
           $bot->types(); // Typing indicator for the first message
           sleep(0.5); // Delay
        });
--- a/app/Controllers/ClientController.php
+++ b/app/Controllers/ClientController.php
@ -44,8 +44,11 @@ use App\Controllers\EmpDataServiceController;
 use App\Controllers\GoogleDriveController;

 use App\Helpers\sendMailNotification;
+use App\Models\PTCOShareDetailsModel;
 use App\Models\RFQModel;
 use App\Models\TicketMasterModel;
+use SebastianBergmann\Type\NullType;
+use Kint\Kint;

 class ClientController extends AdminController
 {
@ -4321,4 +4324,307 @@ class ClientController extends AdminController
    }


+    // -----------------------------------------------------------------------------------------------------
+
+
+    public function updateRenewalData()
+    {   
+        $db = db_connect();
+        $renewalData = $db->table('old_renewal_data_copy')
+                          ->where('client_id IS NOT NULL')
+                          ->where('is_inserted != 1')
+                          ->get()
+                          ->getResultArray();
+    
+        $successData = [];
+        foreach ($renewalData as $key => $value) {
+            // Get branch_id properly
+            $branch = $this->clientBranchModel->where('client_id', $value['client_id'] ?? 0)->first();
+            $value['branch_id'] = $branch['branch_id'] ?? null;
+    
+            // Fix vehicle_id key (previously "vehicel_id")
+            $value['vehicle_id'] = null;
+            if ($value['policy_type_id'] == 8 && !empty($value['policy_type_id'])) {
+                $value['vehicle_id'] = $this->prepareVehicleData($value);
+            }
+    
+            // Process client policy, policy transaction, and co-share details
+            $value['client_policy_id'] = $this->prepareClientPolicy($value);
+            $value['pt_id'] = $this->preparePolicyData($value);
+            $value['pt_co_id'] = $this->preparePtCoShareDetails($value);
+    
+            // Update is_inserted field in DB
+            $db->table('old_renewal_data_copy')
+               ->where('id', $value['id'])
+               ->set(['is_inserted' => 1])
+               ->update();
+    
+            $successData[] = ['id' => $value['id'], 'client' => $value['insured']];
+        } 
+    
+        kint::dump($successData);
+    }
+    
+    // private function preparePolicyData($renewalData)
+    // {   
+    //     $data = [
+    //         'issuer' => $renewalData['issuer_type_id'],
+    //         'client_id' => $renewalData['client_id'],
+    //         'client_branch_id' => $renewalData['branch_id'] ?? null,
+    //         'vehicle_id' => $renewalData['vehicle_id'],
+    //         'insurer_id' => $renewalData['insurer_id'],
+    //         'insurer_branch_id' => $renewalData['insurer_branch_id'],
+    //         'policy_type_id' => $renewalData['policy_type_id'],
+    //         'client_policy_id' => $renewalData['client_policy_id'] ?? null,
+    //         'policy_no' => $renewalData['policy_no'],
+    //         'policy_issue_date' => $renewalData['date_date_of_issue'],
+    //         'policy_start_date' => $renewalData['date_policy_start_date'],
+    //         'policy_end_date' => $renewalData['date_policy_end_date'],
+    //         'policy_holder_name' => $renewalData['insured'],
+    //         'status' => 'completed',
+    //         'is_active' => 1,
+    //         'tsi' => '500000',
+    //         'month' => '2025-02-01',
+    //         'ct_type' => 1,
+    //         'cd_ac_pk' => $renewalData['cd_ac_pk'] ?? null,
+    //     ];
+    
+    //     $policyTransactionModel = new PolicyTransactionModel();
+    //     return $policyTransactionModel->insert($data);
+    // }
+    
+    // private function prepareVehicleData($renewalData)
+    // {   
+    //     $vehicleData = [
+    //         'vehicle_no' => $renewalData['veh_no'],
+    //         'owner' => $renewalData['client_id'],
+    //         'branch_id' => ($renewalData['client_type_id'] == 1) ? $renewalData['branch_id'] : null,
+    //     ];
+    
+    //     $vehicleModel = new VehicleModel();
+    //     return $vehicleModel->insert($vehicleData);
+    // }
+    
+    // private function preparePtCoShareDetails($renewalData)
+    // {   
+    //     $ptCoShareDetails = [
+    //         'pt_id' => $renewalData['pt_id'],
+    //         'insurer_id' => $renewalData['insurer_id'],
+    //         'insurer_branch_id' => $renewalData['insurer_branch_id'],
+    //         'co_share_type' => 0,
+    //         'co_share_per' => 0.00,
+    //         'bp_amt' => 0.00,
+    //         'tp_amt' => 0.00,
+    //         'tep_amt' => 0.00,
+    //         'follower_policy_no' => $renewalData['policy_no'],
+    //     ];
+    
+    //     $ptCoShareDetailsModel = new PTCOShareDetailsModel();
+    //     return $ptCoShareDetailsModel->insert($ptCoShareDetails);
+    // }
+    
+    // private function prepareClientPolicy($renewalData)
+    // {
+    //     $clientPolicy = [
+    //         'client_id' => $renewalData['client_id'],
+    //         'client_branch_id' => $renewalData['branch_id'],
+    //         'policy_type_id' => $renewalData['policy_type_id'],
+    //         'insurer_id' => $renewalData['insurer_id'],
+    //         'insurer_branch_id' => $renewalData['insurer_branch_id'],
+    //         'policy_no' => $renewalData['policy_no'],
+    //         'policy_start_date' => $renewalData['date_policy_start_date'],
+    //         'policy_end_date' => $renewalData['date_policy_end_date'],
+    //         'policy_status' => 1,
+    //         'gst' => 18.00,
+    //         'cd_ac_pk' => $renewalData['cd_ac_pk'],
+    //     ];
+    
+    //     $clientPolicyModel = new ClientPolicyModel();
+    //     return $clientPolicyModel->insert($clientPolicy);
+    // }
+
+    private function preparePolicyData($renewalData)
+    {   
+        $data = [
+            'issuer' => $renewalData['issuer_type_id'],
+            'client_id' => $renewalData['client_id'],
+            'client_branch_id' =>  $renewalData['branch_id'] ?? 0,
+            'vehicle_id' => $renewalData['vehicel_id'],
+            'insurer_id' => $renewalData['insurer_id'],
+            'insurer_branch_id' => $renewalData['insurer_branch_id'],
+            'tpa_id' => null,
+            'tpa_branch_id' => null,
+            'policy_type_id' => $renewalData['policy_type_id'],
+            'client_policy_id' => $renewalData['client_policy_id'] ?? null,
+            'issue_type' => 1,
+            'source_client_policy_id' => null,
+            'policy_no' => $renewalData['policy_no'],
+            'cd_ac_no' => null,
+            'policy_issue_date' => $renewalData['date_date_of_issue'],
+            'policy_start_date' => $renewalData['date_policy_start_date'],
+            'policy_end_date' => $renewalData['date_policy_end_date'],
+            'action_type' => 'inception',
+            'endorsement_no' => null,
+            'data_received_date' => null,
+            'closure_date' => null,
+            'emp_count' => null,
+            'dependent_count' => null,
+            'revenue_type' => $renewalData['revenue_type'] ?? null,
+            'co_share' => 0,
+            'pre_payable_by' => 1, 
+            'bro_payable_by' => 1, 
+            'tsi' => '500000',
+            'status' => 'completed',
+            'ct_status' => 0,
+            'is_active' => 1,
+            'co_broking_status' => null,
+            'installment' => 0,
+            'installment_data' => null,
+            'location' => null,
+            'links' => null,
+            'stage' => null,
+            'etat' => null,
+            'etat_band' => null,
+            'edate' => null,
+            'renewal_date' => null,
+            'rollover_date' => null,
+            'policy_holder_name' => $renewalData['insured'],
+            'same_as_proposer' => 1, // 1 - Yes, 0 - No
+            'ref' => $renewalData['ref'],
+            'spl' => null,
+            'fund_received' => null,
+            'listed_insurers' => null,
+            'ppteam' => null,
+            'endorse_eff_date' => null,
+            'month' => '2025-02-01',
+            'sales_generated_by' => null,
+            'serviced_by' => null,
+            'ct_type' => 1, 
+            'ct_tran_id' => null,
+            'remarks' => null,
+            'cd_ac_pk' =>$renewalData['cd_ac_pk'] ?? null,
+            'install_due_date' => null,
+            'policy_with_corr' => 0
+        ];
+                
+        // kint::dump($data);
+        $policyTransactionModel = new PolicyTransactionModel();
+        $id = $policyTransactionModel->insert($data);
+        return $id;
+    }
+
+    private function prepareVehicleData($renewalData)
+    {   
+        $vehicleData = [
+            'vehicle_no' => $renewalData['veh_no'],
+            'type' => null,
+            'description' => null,
+            'owner' => $renewalData['client_id'], // client_id
+            'branch_id' => $renewalData['client_type_id'] == 1 ? $renewalData['branch_id'] : null, // client_branch_id
+            'old_owner' => null,
+            'rc' => null,
+        ];
+        
+        $VehicleModel = new VehicleModel();
+        $id = $VehicleModel->insert($vehicleData);
+        return $id;
+    }
+
+    private function preparePtCoShareDetails($renewalData)
+    {   
+        $pt_co_share_details = [
+
+            'pt_id' => $renewalData['pt_id'],
+            'insurer_id' => $renewalData['insurer_id'],
+            'insurer_branch_id' => $renewalData['insurer_branch_id'],
+            'co_share_type' => 0,
+            'co_share_per' => 0.00,
+            'bp_amt' => 0.00,
+            'bp_gst_amt' => 0.00,
+            'bp_igst' => 0,
+            'bp_sgst' => 0,
+            'bp_cgst' => 0,
+            'tp_amt' => 0.00,
+            'tp_gst_amt' => 0.00,
+            'tp_igst' => 0.00,
+            'tp_sgst' => 0.00,
+            'tp_cgst' => 0.00,
+            'tep_amt' => 0.00,
+            'tep_gst_amt' => 0.00,
+            'tep_igst' => 0.00,
+            'tep_sgst' => 0.00,
+            'tep_cgst' => 0.00,
+            'agreed_amt' => 0.00,
+            'agreed_bp_per' => 0.00,
+            'agreed_tp_per' => 0.00,
+            'agreed_tep_per' => 0.00,
+            'standerd_bp_per' => 0.00,
+            'standerd_tp_per' => 0.00,
+            'standerd_tep_per' => 0.00,
+            'actual_bp_amt' => 0.00,
+            'actual_tp_amt' => 0.00,
+            'actual_tep_amt' => 0.00,
+            'actual_bp_per' => 0.00,
+            'actual_tp_per' => 0.00,
+            'actual_tep_per' => 0.00,
+            'actual_bp_brokerage_amt' => 0.00,
+            'actual_tp_brokerage_amt' => 0.00,
+            'actual_tep_brokerage_amt' => 0.00,
+            'reward' => 0.00,
+            'exp_amt' => 0.00,
+            'variance' => 0.00,
+            'remark' => null,
+            'cd_ac_no' => null,
+            'amount' => 0.00,
+            'stamp_duty' => 0.00,
+            'gst_type' => 0,
+            'cop_amt' => 0.00,
+            'statement_id' => 0,
+            'follower_policy_no' => $renewalData['policy_no'],
+            'non_comm_per_amt' => 0.00
+        ];
+
+        $PTCOShareDetailsModel = new PTCOShareDetailsModel();
+        $id = $PTCOShareDetailsModel->insert($pt_co_share_details);
+        return $id;
+        
+    }
+
+    private function prepareClientPolicy($renewalData)
+    {
+        $client_policy = [
+            'client_id' => $renewalData['client_id'],
+            'client_branch_id' => $renewalData['branch_id'],
+            'policy_type_id' => $renewalData['policy_type_id'],
+            'insurer_id' => $renewalData['insurer_id'],
+            'insurer_branch_id' => $renewalData['insurer_branch_id'],
+            'tpa_id' => null,
+            'tpa_branch_id' => null,
+            'policy_start_date' => $renewalData['date_policy_start_date'],
+            'policy_end_date' => $renewalData['date_policy_end_date'],
+            'policy_no' => $renewalData['policy_no'],
+            'cd_ac_no' => null,
+            'policy_status' => 1,
+            'policy_terms' => null,
+            'is_addon' => 1,
+            'base_policy' => null,
+            'inception_type' => 1,
+            'open_for_enrollment' => 0,
+            'gst' => 18.00,
+            'enrolment_visibility' => 1,
+            'open_date' => null,
+            'close_date' => null,
+            'reminder_date' => null,
+            'disclaimer' => null,
+            'is_member_modify_allowed' => 0,
+            'cd_ac_pk' => $renewalData['cd_ac_pk'],
+            'is_lgbtq' => 0
+        ];
+
+        $ClientPolicyModel = new ClientPolicyModel();
+        $id = $ClientPolicyModel->insert($client_policy);
+        return $id;
+    }
+    
+
 }
--- a/app/Controllers/EmpDataServiceController.php
+++ b/app/Controllers/EmpDataServiceController.php
@ -152,7 +152,7 @@ class EmpDataServiceController extends BaseController
        $objects = $this->employeePolicyModel->getInceptionEmployeeDataForExportExcel($export_data);
        $policy_details = $this->clientPolicyModel->where('id', $export_data['client_policy_id'])->first();

-        if ($policy_details['cd_ac_no'] == null) {
+        if ($policy_details['cd_ac_pk'] == null) {
            $this->myLogger->logme('error', 'The policy does not have a CD account number.');
            return 5;
        }
@ -649,7 +649,7 @@ class EmpDataServiceController extends BaseController

        $policy_details = $this->clientPolicyModel->where('id', $export_data['client_policy_id'])->first();

-        if ($policy_details['cd_ac_no'] == null) {
+        if ($policy_details['cd_ac_pk'] == null) {
            $this->myLogger->logme('error', 'The policy does not have a CD account number.');
            return 1;
        }
@ -951,7 +951,7 @@ class EmpDataServiceController extends BaseController

        if(empty($additionData) && empty($deletionData) && empty($inceptionData) && empty($correctionData) && empty($enhancementData) && empty($dependentAdditionData)){
           
-            return 0;
+            return false;
        }

        //for cd tranction and cd master data is empty check
@ -959,7 +959,7 @@ class EmpDataServiceController extends BaseController

            $policy_details = $this->clientPolicyModel->where('id', $export_data['client_policy_id'])->first();

-            if ($policy_details['cd_ac_no'] == null) {
+            if ($policy_details['cd_ac_pk'] == null) {
                $this->myLogger->logme('error', 'The policy does not have a CD account number.');
                return 5;
            }
@ -1829,7 +1829,7 @@ class EmpDataServiceController extends BaseController

            if(!empty($name) && !empty($emp_code)){

-                $totals = $totals + $amount;
+                $totals = $totals + floatval($amount);

                $query = $db->table('employee_polices');
                $query->select('employee_polices.id');
--- a/app/Controllers/EmployeeController.php
+++ b/app/Controllers/EmployeeController.php
@ -590,7 +590,16 @@ class EmployeeController extends AdminController
                $batch_data['event_type'] = $array;
                $return = $empDataServiceController->generateExcelForAllEventType($batch_data);

-                if($return === 6){
+                if ($return === 0) {
+                    session()->setFlashdata('error', "Insufficient deposit amount.");
+                    return redirect()->to(base_url('employee/upload'));
+
+                }else if($return === 5){
+
+                    session()->setFlashdata('error', "The policy does not have a CD account number.");
+                    return redirect()->to(base_url('employee/upload'));
+                }
+                else if($return === 6){

                    session()->setFlashdata('error', "The Insurer does not have an Excel export template format.");
                    return redirect()->to(base_url('employee/upload'));
@ -2225,6 +2234,7 @@ class EmployeeController extends AdminController
        }
    }

+    //UPDATE EMPLOYEE
    public function update_emp_data()
    {
        $data = $this->request->getPost();
--- a/app/Controllers/NotificationController.php
+++ b/app/Controllers/NotificationController.php
@ -179,7 +179,7 @@ class NotificationController extends AdminController
    // This function for sent a mail for testing 
    public function sentTestMail($template_id, $test_mail)
    {   
-        $notification_data = $this->notificationModel->where('id', $template_id)->where('enabled', 1)->first();
+        $notification_data = $this->notificationModel->where('id', $template_id)->first();
        $client_data = $this->clientModel->where('id', $notification_data['client_id'])->where('is_active', 1)->first();

        if(!empty($notification_data)){
--- a/app/Controllers/TicketController.php
+++ b/app/Controllers/TicketController.php
@ -141,52 +141,68 @@ class TicketController extends BaseController
    }

    public function ticketSearch($action = null)
-    {
+    {   
+        $db = db_connect();
+
+        $subquery = $db->table('ticket_history th')
+            ->select([
+                'th.ticket_id',
+                "CASE
+                    WHEN DATEDIFF(
+                        th.created_at, 
+                        COALESCE(
+                            (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                            tm.created_at
+                        )
+                    ) BETWEEN 0 AND 6 THEN '0-6 Days'
+                    WHEN DATEDIFF(
+                        th.created_at, 
+                        COALESCE(
+                            (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                            tm.created_at
+                        )
+                    ) BETWEEN 7 AND 12 THEN '7-12 Days'
+                    WHEN DATEDIFF(
+                        th.created_at, 
+                        COALESCE(
+                            (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                            tm.created_at
+                        )
+                    ) BETWEEN 13 AND 20 THEN '13-20 Days'
+                    ELSE 'Above 20 Days'
+                END AS tat"
+            ])
+            ->join('ticket_master tm', 'tm.id = th.ticket_id', 'right')
+            ->where('tm.is_active', 1)
+        ->groupBy('th.ticket_id, tm.created_at');
+
        //action 1 get last 100 rows, action 2 filter and get all rows related to that
        if ($action == 1) {

-            $data = $this->ticketMasterModel
-                ->select("
+            $query = $db->table('ticket_master tm')
+                ->select([
+                    'tm.id',
+                    'tcs.claim_status AS status',
+                    'tm.claim_number AS claim_no',
+                    'tm.tpa_id',
+                    'tm.emp_name',
+                    'i.name AS insurer_name',
+                    'c.client_name',
+                    'tm.insured_name',
+                    'c.short_name',
+                    'DATE_FORMAT(tm.created_at, "%d-%m-%Y") AS ticket_created_date',
+                    'COALESCE(tat_category.tat, "0-6 Days") AS tat'
+                ])
+                ->join('insurers i', 'i.id = tm.insurer_id AND i.is_active = 1', 'left')
+                ->join('clients c', 'c.id = tm.client_id AND c.is_active = 1', 'left')
+                ->join('ticket_claim_status tcs', 'tcs.id = tm.claim_status_id AND tcs.is_active = 1', 'left')
+                ->join("({$subquery->getCompiledSelect()}) tat_category", 'tm.id = tat_category.ticket_id', 'left')
+                ->where('tm.is_active', 1)
+                ->orderBy('tm.id', 'DESC');

-                    ticket_master.id, 
-                    ticket_claim_status.claim_status as status, 
-                    ticket_master.claim_number as claim_no,
-                    ticket_master.tpa_id,
-                    ticket_master.emp_name,
-                    insurers.name as insurer_name, 
-                    clients.client_name,
-                    ticket_master.insured_name,
-                    clients.short_name,
-                    DATE_FORMAT(ticket_master.created_at, '%d-%m-%Y') as ticket_created_date,
-                    CASE
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 0 AND 6 THEN '0-6 Days'
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 7 AND 12 THEN '7-12 Days'
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 13 AND 20 THEN '13-20 Days'
-                        ELSE 'Above 20 Days'
-                    END AS tat
+            $data = $query->get()->getResultArray(); 

-                ")
-                ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
-                ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
-                ->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
-                ->join('ticket_history', "ticket_master.id = ticket_history.ticket_id")
-                ->where('ticket_master.is_active', 1)
-                ->where('ticket_history.is_active', 1)
-                ->groupBy('ticket_master.id')
-                ->orderBy('ticket_master.id', 'DESC')
-                ->limit(100)
-                ->findAll();
-
-            // dd($data);
+            // dd(db_connect()->getLastQuery());

            return $data;

@ -200,46 +216,33 @@ class TicketController extends BaseController
                }
            }
            // print_rr($where);
-            $data = $this->ticketMasterModel
-                ->select("
-                    ticket_master.id, 
-                    ticket_claim_status.claim_status as status, 
-                    ticket_master.claim_number as claim_no,
-                    ticket_master.tpa_id,
-                    ticket_master.emp_name,
-                    insurers.name as insurer_name, 
-                    clients.client_name,ticket_master.insured_name,
-                    clients.short_name,
-                    DATE_FORMAT(ticket_master.created_at, '%d-%m-%Y') as ticket_created_date,
-                    CASE
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 0 AND 6 THEN '0-6 Days'
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 7 AND 12 THEN '7-12 Days'
-                        WHEN DATEDIFF(
-                            ticket_master.updated_at,
-                            COALESCE(ticket_master.updated_at, ticket_history.created_at)
-                        ) BETWEEN 13 AND 20 THEN '13-20 Days'
-                        ELSE 'Above 20 Days'
-                    END AS tat
-                ")
-                ->join('insurers', 'insurers.id = ticket_master.insurer_id and insurers.is_active = 1', 'left')
-                ->join('clients', 'clients.id = ticket_master.client_id and clients.is_active = 1', 'left')
-                ->join('ticket_claim_status', 'ticket_claim_status.id = ticket_master.claim_status_id and ticket_claim_status.is_active = 1', 'left')
-                ->join('ticket_history', "ticket_master.id = ticket_history.ticket_id")
-                ->where('ticket_master.is_active', 1)
-                ->where('ticket_history.is_active', 1)
+            $query = $db->table('ticket_master tm')
+                ->select([
+                    'tm.id',
+                    'tcs.claim_status AS status',
+                    'tm.claim_number AS claim_no',
+                    'tm.tpa_id',
+                    'tm.emp_name',
+                    'i.name AS insurer_name',
+                    'c.client_name',
+                    'tm.insured_name',
+                    'c.short_name',
+                    'DATE_FORMAT(tm.created_at, "%d-%m-%Y") AS ticket_created_date',
+                    'COALESCE(tat_category.tat, "0-6 Days") AS tat'
+                ])
+                ->join('insurers i', 'i.id = tm.insurer_id AND i.is_active = 1', 'left')
+                ->join('clients c', 'c.id = tm.client_id AND c.is_active = 1', 'left')
+                ->join('ticket_claim_status tcs', 'tcs.id = tm.claim_status_id AND tcs.is_active = 1', 'left')
+                ->join("({$subquery->getCompiledSelect()}) tat_category", 'tm.id = tat_category.ticket_id', 'left')
+                ->where('tm.is_active', 1)
                ->where($where)
-                ->groupBy('ticket_master.id')
-                ->orderBy('ticket_master.id', 'DESC')
-                ->findAll();
-            //    print_rr($data);
-            //    log_message('error',' Claims Master Data '.json_encode($data));die();
+                ->orderBy('tm.id', 'DESC');
+
+            $data = $query->get()->getResultArray(); 
+            // print_rr($data);
+            // log_message('error',' Claims Master Data '.json_encode($data));die();
            // print_rr($data);die();
+
            return $data;
        }
    }
--- a/app/Helpers/ChatbotHelper.php
+++ b/app/Helpers/ChatbotHelper.php
@ -16,18 +16,23 @@ use App\Controllers\TicketController;

 class ChatbotHelper
 {
+    
    //get list of policies againest an employee_id
-    public static function getListOfPolicies()
+    public static function getListOfPolicies($chat_session_info)
    {

-        $emp_id = 12288;
-        $emp_code = 'HTL-007';
-        $client_id = 159;
-        $policy_id = 0;
-        $client_branch_id = 126;
-        $relationship ='Father';
+        // $emp_id = 12288;
+        // $emp_code = 'HTL-007';
+        // $client_id = 159;
+        // $policy_id = 0;
+        // $client_branch_id = 126;
+        $emp_id = $chat_session_info['emp_id'];
+        $emp_code =  $chat_session_info['emp_code'];
+        $client_id =  $chat_session_info['client_id'];
+        $client_branch_id =  $chat_session_info['client_branch_id'];
+        // $relationship ='Father';
        $EmployeeModel = new EmployeeModel();
-        return $EmployeeModel->getEmpFamilybyEmpCode(emp_code: $emp_code,client_id: $client_id,emp_status: ['draft'],policy_status:['draft'],client_branch_id:[ $client_branch_id ],relationship:[$relationship]);
+        return $EmployeeModel->getEmpFamilybyEmpCode(emp_code: $emp_code,client_id: $client_id,emp_status: ['draft'],policy_status:['draft'],client_branch_id:[ $client_branch_id ]);//,relationship:[$relationship];
    }

    public static function getHospitalLink($client_policy_id){
@ -39,20 +44,20 @@ class ChatbotHelper
        return is_array($res) && count($res) ? $res[0]['network_hospitals'] : null;
    }

-    public static function getPhoneNumber(){
-        $emp_id = 12288;
+    public static function getPhoneNumber($chat_session_info){
+        $emp_id = $chat_session_info['emp_id'];
        $EmployeeModel = new EmployeeModel();
        return $EmployeeModel->select('mobile')->where('id',$emp_id)->first()['mobile'];
    }

-    public static function sendReimbursementProcessOverMail()
+    public static function sendReimbursementProcessOverMail($chat_session_info)
    {
-        $emp_id = 12288;
-        $emp_code = 'HTL-007';
-        $client_id = 159;
-        $policy_id = 0;
-        $client_branch_id = 126;
-        $relationship ='Father';
+        $emp_id = $chat_session_info['emp_id'];
+        $emp_code =  $chat_session_info['emp_code'];
+        $client_id =  $chat_session_info['client_id'];
+        $client_branch_id =  $chat_session_info['client_branch_id'];
+        // $policy_id = 0;
+        // $relationship ='Father';
        $EmployeeModel = new EmployeeModel();
        $data = $EmployeeModel->find($emp_id);
        if(isset($data) && isset($data['email_corporate']))
@ -196,7 +201,7 @@ class ChatbotHelper
        $message = SELF::quotationRequestMailTemplate($data);
            
        $common = ['mail_type'=>'request_quotation_bot'];
-        $email_id = 'srinivas.saravanan@venbainfotech.com';
+        $email_id = 'no-reply-otp@nhanceindia.in';
        $res = MailHelper::send_email(['mail' => $email_id, 'subject' => 'Quotation Request Received from bot.', 'message' => $message,'common'=>$common]);

        $res = json_decode($res);
@ -218,18 +223,16 @@ class ChatbotHelper
        return $message;
    }

-    public static function getReimbursementClaimStatus(){
-        $emp_id = 12052;
-        $emp_code = 'EMP001-K4';
-        $client_id = 12;
-        $policy_id = 12;
-        $client_branch_id = 1;
-        $relationship ='Father';
+    public static function getReimbursementClaimStatus($chat_session_info){
+        $emp_id = $chat_session_info['emp_id'];
+        $emp_code =  $chat_session_info['emp_code'];
+        $client_id =  $chat_session_info['client_id'];
+        $client_branch_id =  $chat_session_info['client_branch_id'];

        $ticketMaster = new TicketMasterModel();
        $data = $ticketMaster->select('tcs.claim_status,ticket_master.claim_number,ticket_master.id')
-        ->join('client_policy cp',"cp.client_id = {$client_id} and cp.client_branch_id = {$client_branch_id} and cp.policy_id = {$policy_id} and cp.is_active = 1")
-        ->join('ticket_claim_status tcs',"ticket_master.claim_status_id = tcs.id and tcs.ticket_type = cp.policy_type_id and tcs.is_active = 1")
+        // ->join('client_policy cp',"cp.client_id = {$client_id} and cp.client_branch_id = {$client_branch_id} and cp.policy_id = {$policy_id} and cp.is_active = 1")
+        ->join('ticket_claim_status tcs',"ticket_master.claim_status_id = tcs.id and tcs.is_active = 1")
        ->where('ticket_master.emp_id',$emp_id)
        ->where('ticket_master.emp_code',$emp_code)
        ->where('ticket_master.is_active',1)
@ -243,7 +246,7 @@ class ChatbotHelper
            $mail_content = $ticket_controller->constructMailContent($ticket_id);
            $mail_response = $ticket_controller->sendTrigger($mail_content);
            return $data;
-            
+
        }else{
            return false;
        }
--- a/app/Helpers/excel_util_helper.php
+++ b/app/Helpers/excel_util_helper.php
@ -234,7 +234,7 @@ if(!function_exists('check_si'))
        $is_si_found = false;
        $is_age_slab_found = false;

-        if($policy_details['policy_type_id'] == 1 && $slab_details['slab_rates'][0]['policy_grid_id'] == 1 && $slab_details['slab_rates'][0]['si_or_bp'] == 2) // GPA && grid type 1 for GPA && sub type is basic pay
+        if(($policy_details['policy_type_id'] == 1 || $policy_details['policy_type_id'] == 6 || $policy_details['policy_type_id'] == 7) && $slab_details['slab_rates'][0]['policy_grid_id'] == 1 && $slab_details['slab_rates'][0]['si_or_bp'] == 2) // GPA && grid type 1 for GPA && sub type is basic pay
        {
             $is_si_found = true;
             $is_age_slab_found = true;
--- a/app/Helpers/sendMailNotification.php
+++ b/app/Helpers/sendMailNotification.php
@ -49,13 +49,13 @@ class sendMailNotification
            $nhance_logo = $_ENV['NHANCE_LOGO'];
            $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];

-            $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{member_name}}", $employee_name, $mail_content);
-            $mail_content = str_replace("{{member_mobile}}", $employee_mobile_no, $mail_content);
-            $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
+            $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $employee_name, $mail_content);
+            $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $employee_mobile_no, $mail_content);
+            $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);

-            $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+            $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);
            if ($dataToInsert['relationship'] == 'Self' && $mail != null || $mail != '') {
                $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content,'bcc'=> $client_data['common_mails'], 'reply_to' => $client_data['reply_to'], 'attachments' => $attachments, 'common' => $common];
            }
@ -77,16 +77,16 @@ class sendMailNotification
            $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];

            
-            $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
-            $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+            $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);
+            $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);
            

            $employee_name =$emp_data['name'];
            $employee_mobile_no =$emp_data['mobile'];
-            $mail_content = str_replace("{{member_name}}", $employee_name, $mail_content);
-            $mail_content = str_replace("{{member_mobile}}", $employee_mobile_no, $mail_content);
+            $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $employee_name, $mail_content);
+            $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $employee_mobile_no, $mail_content);
            $mail = $emp_data['email_corporate'];     

            $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content, 'bcc'=> $client_data['common_mails'], 'reply_to' => $client_data['reply_to'], 'common' => $common];
@ -128,16 +128,17 @@ class sendMailNotification
            $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];
            // $client_logo = $nhance_logo;
            
-            $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);

-            $mail_content = str_replace("{{member_name}}", $name, $mail_content);
-            $mail_content = str_replace("{{member_mobile}}", $employee_mobile_no, $mail_content);
-            $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
-            $mail_content = str_replace("{{post_enrollment_app_link}}", "<a href='$post_enrollment_app_link'>Review Details</a>", $mail_content);
-            // $mail_content = str_replace("{{tpa_id}}", $tpa_id, $mail_content);
-            $mail_content = str_replace("{{ecard_download_link}}", "<a href='$link/1'>Download Insurance Card</a>", $mail_content);
-            $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
+            $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $name, $mail_content);
+            $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $employee_mobile_no, $mail_content);
+            $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);
+            $mail_content = str_replace(["[[post_enrollment_app_link]]", "{{post_enrollment_app_link}}"], "<a href='$post_enrollment_app_link'>Review Details</a>", $mail_content);
+            // $mail_content = str_replace("[[tpa_id]]", $tpa_id, $mail_content);
+            $mail_content = str_replace(["[[ecard_download_link]]", "{{ecard_download_link}}"], "<a href='$link/1'>Download Insurance Card</a>", $mail_content);
+            $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);
+           
            $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content,'bcc'=> $client_data['common_mails'], 'reply_to' => $client_data['reply_to'], 'common' => $common];

            return $wholeData;
@ -172,11 +173,11 @@ class sendMailNotification
                $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];
                // $client_logo = $nhance_logo;

-                $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
-                $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);
+                $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);

-                $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+                $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);

                // Step 1: Replace the placeholder with an HTML table structure
                $mail = '';
@ -518,9 +519,9 @@ class sendMailNotification
                // dd($payable_employee_array, $Addon_list);
                // print_r($table_content); die;

-                $mail_content = str_replace("{{member_name}}", $name . ' (' . $emp_code . ')' , $mail_content);
-                $mail_content = str_replace("{{member_mobile}}", $employee_mobile_no, $mail_content);
-                $mail_content = str_replace("{{member_summary}}", $table_content , $mail_content);
+                $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $name . ' (' . $emp_code . ')' , $mail_content);
+                $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $employee_mobile_no, $mail_content);
+                $mail_content = str_replace(["[[member_summary]]", "{{member_summary}}"], $table_content , $mail_content);

                // print_r($mail_content); die;

@ -570,11 +571,11 @@ class sendMailNotification
                $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];
                // $client_logo = $nhance_logo;

-                $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
-                $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);
+                $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);

-                $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+                $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);

                // Step 1: Replace the placeholder with an HTML table structure
                $mail = '';
@ -816,13 +817,13 @@ class sendMailNotification
                }
                
                                
-                $mail_content = str_replace("{{member_summary}}", $table_content , $mail_content);
+                $mail_content = str_replace(["[[member_summary]]", "{{member_summary}}"], $table_content , $mail_content);

                $account_manager_mail_list = [];
                if(isset($user_list)){
                    foreach ($user_list as $key => $value) {
                        $full_name = $value['first_name'] .' ' .$value['last_name'];
-                        $mail_content = str_replace("{{member_name}}", $full_name , $mail_content); 
+                        $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $full_name , $mail_content); 

                        $wholeData[] =  ['mail' => $value['email'], 'subject' => $subject,'message'=> $mail_content, 'reply_to' => $client_data['reply_to'], 'common' => $common];
                        // $wholeData[] =  ['mail' => $value['email'], 'subject' => $subject,'message'=> $mail_content, 'bcc'=> $client_data['common_mails'}};
@ -868,11 +869,11 @@ class sendMailNotification
                $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];
                // $client_logo = $nhance_logo;
                
-                $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
+                $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);

-                $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+                $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);

                // Step 1: Replace the placeholder with an HTML table structure
                $mail = '';
@ -1115,7 +1116,7 @@ class sendMailNotification
                    // $table_content .= '<div style="width:100%; text-align:right; font-size: 12px;">' . $sum_total_words . '</div>';
                }
                
-                $mail_content = str_replace("{{member_summary}}", $table_content , $mail_content);
+                $mail_content = str_replace(["[[member_summary]]", "{{member_summary}}"], $table_content , $mail_content);


                $hr_mails = $client_data['hr_mails'];
@ -1173,13 +1174,13 @@ class sendMailNotification

            $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];

-            $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{member_name}}", $employee_name, $mail_content);
-            $mail_content = str_replace("{{member_mobile}}", $mobile, $mail_content);
-            $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
+            $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $employee_name, $mail_content);
+            $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $mobile, $mail_content);
+            $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);

-            $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+            $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);
            
            if ($mail != null || $mail != '') {
                $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content,'bcc'=> $client_data['common_mails'], 'reply_to' => $client_data['reply_to'], 'attachments' => $attachments];
@ -1204,11 +1205,12 @@ class sendMailNotification

            $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];

-            $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
-            $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
-            $mail_content = str_replace("{{member_mobile}}", $mobile, $mail_content);
+            $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);
+            $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);
+            $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $employee_name, $mail_content);
+            $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $mobile, $mail_content);

            if ((isset($notification_data) && $notification_data['enabled'] == 1)) {

@ -1256,15 +1258,15 @@ class sendMailNotification
            
            $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];
            
-            $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-            $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+            $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);

-            $mail_content = str_replace("{{member_name}}", $name, $mail_content);
-            $mail_content = str_replace("{{member_mobile}}", $mobile, $mail_content);
-            $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
-            $mail_content = str_replace("{{post_enrollment_app_link}}", "<a href='$post_enrollment_app_link'>Review Details</a>", $mail_content);
-            $mail_content = str_replace("{{ecard_download_link}}", "<a href='$link/1'>Download Insurance Card</a>", $mail_content);
-            $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
+            $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $name, $mail_content);
+            $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $mobile, $mail_content);
+            $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);
+            $mail_content = str_replace(["[[post_enrollment_app_link]]", "{{post_enrollment_app_link}}"], "<a href='$post_enrollment_app_link'>Review Details</a>", $mail_content);
+            $mail_content = str_replace(["[[ecard_download_link]]", "{{ecard_download_link}}"], "<a href='$link/1'>Download Insurance Card</a>", $mail_content);
+            $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);

            $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content,'bcc'=> $client_data['common_mails'],'attachments' => $attachments, 'reply_to' => $client_data['reply_to']];

@ -1301,11 +1303,11 @@ class sendMailNotification
                
                $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];

-                $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
-                $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);
+                $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);

-                $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+                $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);

                // Step 1: Replace the placeholder with an HTML table structure
                $table_content = '';
@ -1413,9 +1415,9 @@ class sendMailNotification
                    }
                }            
                
-                $mail_content = str_replace("{{member_name}}", $name . ' (' . $emp_code . ')' , $mail_content);
-                $mail_content = str_replace("{{member_mobile}}", $mobile, $mail_content);
-                $mail_content = str_replace("{{member_summary}}", $table_content , $mail_content);
+                $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $name . ' (' . $emp_code . ')' , $mail_content);
+                $mail_content = str_replace(["[[member_mobile]]", "{{member_mobile}}"], $mobile, $mail_content);
+                $mail_content = str_replace(["[[member_summary]]", "{{member_summary}}"], $table_content , $mail_content);


                $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content, 'bcc'=> $client_data['common_mails'], 'reply_to' => $client_data['reply_to']];
@ -1453,11 +1455,11 @@ class sendMailNotification
                
                $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];

-                $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
-                $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);
+                $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);

-                $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+                $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);

                // Step 1: Replace the placeholder with an HTML table structure
                $table_content = '';
@ -1563,8 +1565,8 @@ class sendMailNotification
                    }
                }   

-                $mail_content = str_replace("{{member_name}}", $name . ' (' . $emp_code . ')' , $mail_content);
-                $mail_content = str_replace("{{member_summary}}", $table_content , $mail_content);
+                $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $name . ' (' . $emp_code . ')' , $mail_content);
+                $mail_content = str_replace(["[[member_summary]]", "{{member_summary}}"], $table_content , $mail_content);

                $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content, 'reply_to' => $client_data['reply_to']];
                
@ -1600,11 +1602,11 @@ class sendMailNotification
                
                $client_logo = base_url() . "public/uploads/logo/" . $client_data['client_logo'];
                
-                $mail_content = str_replace("{{nhance_logo}}", "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_logo}}", "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
-                $mail_content = str_replace("{{client_name}}", $client_data['client_name'], $mail_content);
+                $mail_content = str_replace(["[[nhance_logo]]", "{{nhance_logo}}"], "<img src='$nhance_logo' alt='Nhance Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_logo]]", "{{client_logo}}"], "<img src='$client_logo' alt='Client Logo' width='20'>", $mail_content);
+                $mail_content = str_replace(["[[client_name]]", "{{client_name}}"], $client_data['client_name'], $mail_content);

-                $mail_content = str_replace("{{app_link}}", "<a href='$app_link'>Review Details</a>", $mail_content);
+                $mail_content = str_replace(["[[app_link]]", "{{app_link}}"], "<a href='$app_link'>Review Details</a>", $mail_content);

                // Step 1: Replace the placeholder with an HTML table structure
                $table_content = '';
@ -1712,8 +1714,8 @@ class sendMailNotification
                    }
                }   
                
-                $mail_content = str_replace("{{member_name}}", $name . ' (' . $emp_code . ')' , $mail_content);
-                $mail_content = str_replace("{{member_summary}}", $table_content , $mail_content);
+                $mail_content = str_replace(["[[member_name]]", "{{member_name}}"], $name . ' (' . $emp_code . ')' , $mail_content);
+                $mail_content = str_replace(["[[member_summary]]", "{{member_summary}}"], $table_content , $mail_content);

                
                $wholeData =  ['mail' => $mail, 'subject' => $subject,'message'=> $mail_content, 'reply_to' => $client_data['reply_to']];
--- a/app/Helpers/session_helper.php
+++ b/app/Helpers/session_helper.php
@ -183,6 +183,23 @@ if (!function_exists('user_team')) {
    }
 }

+if (!function_exists('get_chatbot_session_info')) {
+    function get_chatbot_session_info()
+    {
+        // $CI =& get_instance();
+         $session = \Config\Services::session();
+         return [
+                    'emp_id' => $session->get('CHATBOT_EMP_ID'),
+                    'origin' => $session->get('CHATBOT_ORIGIN'),
+                    'emp_code' => $session->get('CHATBOT_EMP_CODE'),
+                    'client_id' => $session->get('CHATBOT_CLIENT_ID'),
+                    'chatbot_random_user_id' => $session->get('CHATBOT_RANDOM_USER_ID'),
+                    'client_branch_id' => $session->get('CHATBOT_CLIENT_BRANCH_ID'),
+
+                ];
+    }
+}
+

 }

--- a/app/Models/EmployeePolicyModel.php
+++ b/app/Models/EmployeePolicyModel.php
@ -1747,11 +1747,11 @@ class EmployeePolicyModel extends Model
    }

    public function getHospitalLinkByPolicyandEmp($client_policy_id){
-        $data =  $this->db->table('employee_polices')
+        $data =  $this->db->table('client_policy')
        ->select('tpa.network_hospitals')
-        ->where('client_policy_id', $client_policy_id)
-        ->where('employee_polices.is_active', 1)
-        ->join('tpa', 'tpa.id = employee_polices.tpa_id AND tpa.is_active = 1')
+        ->where('client_policy.id', $client_policy_id)
+        // ->where('employee_polices.is_active', 1)
+        ->join('tpa', 'tpa.id = client_policy.tpa_id AND tpa.is_active = 1')
        // ->join('employees', 'employees.id = employee_polices.employee_id AND employees.id = ' . (int) $emp_id)        
        ->get()->getResultArray();
        
--- a/app/Models/TicketMasterModel.php
+++ b/app/Models/TicketMasterModel.php
@ -147,6 +147,155 @@ class TicketMasterModel extends Model
    }
    
    //get TAT report BAND wise Data
+    // public function getTATReport($ticket_type = null, $start_date = null, $end_date = null)
+    // {   
+    //     //set default last 3 months data date
+    //     $fromDate = date('Y-m-d', strtotime('-90 days'));
+    //     $toDate = date('Y-m-d 23:59:59');
+
+    //     if (!empty($start_date) && !empty($end_date)) {
+    //         $fromDate = change_date_format($start_date);
+    //         $toDate = change_date_format($end_date);
+    //     }
+    //     $ticket_type_data_1 = "";
+    //     $ticket_type_data_2 = "";
+    //     if(!empty($ticket_type)){
+    //        $ticket_type_data_1 =  "AND ticket_type = $ticket_type";
+    //        $ticket_type_data_2 =  "AND tm.ticket_type_id = $ticket_type";
+    //     }
+
+    //     // Fetch claim statuses from the `ticket_claim_status` table
+    //     $statusQuery = " SELECT 
+    //                         id, claim_status, ticket_type
+    //                     FROM ticket_claim_status 
+    //                     Where is_active = 1
+    //                     $ticket_type_data_1
+    //                 ";
+    //     $statusResult = $this->db->query($statusQuery)->getResultArray();
+    //     // dd($statusResult);
+    
+    //     // Initialize dynamic query parts
+    //     $dynamicSelect = '';
+
+    //     // Loop through each claim status and generate the COALESCE and CASE statements for the SELECT
+    //     foreach ($statusResult as $status) {
+
+    //         $columnName = $status['claim_status']; // Default column name
+
+    //         if (empty($ticket_type)) {
+    //             // Append the insurance type prefix based on `ticket_type`
+    //             switch ($status['ticket_type']) {
+    //                 case 1:
+    //                     $columnName = "GMC - {$status['claim_status']}";
+    //                     break;
+    //                 case 2:
+    //                     $columnName = "GPA - {$status['claim_status']}";
+    //                     break;
+    //                 case 3:
+    //                     $columnName = "EDLI - {$status['claim_status']}";
+    //                     break;
+    //                 case 4:
+    //                     $columnName = "GTLI - {$status['claim_status']}";
+    //                     break;
+    //             }
+    //         }
+
+    //         $dynamicSelect .= "
+    //             COALESCE(
+    //                 SUM(
+    //                     CASE
+    //                         WHEN subquery.status_id = {$status['id']} THEN 1
+    //                         ELSE 0
+    //                     END
+    //                 ),
+    //                 0
+    //             ) AS `$columnName`, ";
+    //     }
+    
+    //     // Remove the trailing comma from the SELECT part
+    //     $dynamicSelect = rtrim($dynamicSelect, ', ');
+    //     // dd($dynamicSelect);
+
+    
+    //     // Construct the full SQL query
+    //     $sql = "
+    //         SELECT
+    //         tc.TAT_Category,
+    //         $dynamicSelect
+    //     FROM
+    //         (
+    //             SELECT 'Above 20 Days' AS TAT_Category
+    //             UNION ALL
+    //             SELECT '13-20 Days'
+    //             UNION ALL
+    //             SELECT '7-12 Days'
+    //             UNION ALL
+    //             SELECT '0-6 Days'
+    //         ) AS tc
+    //     LEFT JOIN (
+    //         SELECT
+    //             tm.id AS ticket_id,
+    //             tcs.claim_status,
+    //             tcs.id AS status_id,
+    //             CASE
+    //                 WHEN DATEDIFF(
+    //                     COALESCE(th.created_at, tm.created_at),
+    //                     COALESCE(
+    //                         (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = tm.id),
+    //                         tm.created_at
+    //                     )
+    //                 ) BETWEEN 0 AND 6 THEN '0-6 Days'
+    //                 WHEN DATEDIFF(
+    //                     COALESCE(th.created_at, tm.created_at),
+    //                     COALESCE(
+    //                         (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = tm.id),
+    //                         tm.created_at
+    //                     )
+    //                 ) BETWEEN 7 AND 12 THEN '7-12 Days'
+    //                 WHEN DATEDIFF(
+    //                     COALESCE(th.created_at, tm.created_at),
+    //                     COALESCE(
+    //                         (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = tm.id),
+    //                         tm.created_at
+    //                     )
+    //                 ) BETWEEN 13 AND 20 THEN '13-20 Days'
+    //                 ELSE 'Above 20 Days'
+    //             END AS TAT_Category
+    //         FROM
+    //             ticket_master tm
+    //         JOIN ticket_history th ON tm.id = th.ticket_id
+    //         JOIN ticket_claim_status tcs ON th.field_name = 'claim_status_id'
+    //             AND th.new_value = tcs.id
+    //         WHERE
+    //             tm.ticket_type_id = tcs.id
+    //             $ticket_type_data_2
+    //             AND tm.created_at >= '$fromDate' 
+    //             AND tm.created_at <= '$toDate'
+    //             AND tm.is_active = 1
+    //             AND th.is_active = 1
+    //             AND tcs.is_active = 1
+    //     ) AS subquery ON tc.TAT_Category = subquery.TAT_Category
+    //     GROUP BY
+    //         tc.TAT_Category
+    //     ORDER BY
+    //         FIELD(tc.TAT_Category, 'Above 20 Days', '13-20 Days', '7-12 Days', '0-6 Days');
+    //     ";
+    
+    //     // Execute the query and return the result
+    //     $data = $this->db->query($sql)->getResultArray();
+    //     // print_rr($this->db->getLastQuery(), $data); die;
+
+    //     // $tableData = [];
+    //     // if (!empty($data)) {
+    //     //     // Extract table headers from the first row keys
+    //     //     $headers = array_keys($data[0]);
+    //     //     $tableData['headers'] = $headers;
+    //     //     $tableData['body'] = $data;
+    //     // }
+    
+    //     return $data;
+    // }
+
    public function getTATReport($ticket_type = null, $start_date = null, $end_date = null)
    {   
        //set default last 3 months data date
@ -161,7 +310,7 @@ class TicketMasterModel extends Model
        $ticket_type_data_2 = "";
        if(!empty($ticket_type)){
           $ticket_type_data_1 =  "AND ticket_type = $ticket_type";
-           $ticket_type_data_2 =  "AND tm.ticket_type_id = $ticket_type";
+           $ticket_type_data_2 =  "WHERE tm.ticket_type_id = $ticket_type";
        }

        // Fetch claim statuses from the `ticket_claim_status` table
@ -233,36 +382,47 @@ class TicketMasterModel extends Model
                    SELECT '0-6 Days'
                ) AS tc
            LEFT JOIN (
+
                SELECT
                    th.ticket_id,
                    tcs.claim_status,
                    tcs.id AS status_id,
                    CASE
                        WHEN DATEDIFF(
-                            tm.updated_at,
-                            COALESCE(tm.updated_at, th.created_at)
+                            th.created_at, 
+                            COALESCE(
+                                (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                                tm.created_at
+                            )
                        ) BETWEEN 0 AND 6 THEN '0-6 Days'
                        WHEN DATEDIFF(
-                            tm.updated_at,
-                            COALESCE(tm.updated_at, th.created_at)
+                            th.created_at, 
+                            COALESCE(
+                                (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                                tm.created_at
+                            )
                        ) BETWEEN 7 AND 12 THEN '7-12 Days'
                        WHEN DATEDIFF(
-                            tm.updated_at,
-                            COALESCE(tm.updated_at, th.created_at)
+                            th.created_at, 
+                            COALESCE(
+                                (SELECT MIN(created_at) FROM ticket_history th2 WHERE th2.ticket_id = th.ticket_id),
+                                tm.created_at
+                            )
                        ) BETWEEN 13 AND 20 THEN '13-20 Days'
                        ELSE 'Above 20 Days'
                    END AS TAT_Category
+
                FROM
                    ticket_master tm
                JOIN ticket_history th ON tm.id = th.ticket_id
-                JOIN ticket_claim_status tcs ON th.field_name = 'claim_status_id'
-                    AND th.new_value = tcs.id
+                JOIN ticket_claim_status tcs ON th.field_name = 'claim_status_id' AND th.new_value = tcs.id
                    $ticket_type_data_2
                    AND tm.created_at >= '$fromDate' 
                    AND tm.created_at <= '$toDate'
                    AND tm.is_active = 1
                    AND th.is_active = 1
                    AND tcs.is_active = 1
+
            ) AS subquery ON tc.TAT_Category = subquery.TAT_Category
            GROUP BY
                tc.TAT_Category
@ -278,7 +438,7 @@ class TicketMasterModel extends Model
    
        // Execute the query and return the result
        $data = $this->db->query($sql)->getResultArray();
-        // dd($this->db->getLastQuery(), $data);
+        // print_rr($this->db->getLastQuery(), $data); die;

        // $tableData = [];
        // if (!empty($data)) {
--- a/app/Views/chatbot.php
+++ b/app/Views/chatbot.php
@ -21,6 +21,7 @@
        //     mainColor: "#5C6BC0",
        //     bubbleBackground: "#673AB7"
        // };
+        var emp_name = 'Kumar';
        var uid = Math.floor(100000 + Math.random() * 900000);
        console.log('CURRENT_USER' + uid);
        var botmanWidget = {
@ -35,12 +36,12 @@
        enableAttachments: false,
        // Add extra parameters
        parameters: {
-            employee_id: '1234655', //PK of emp
+            employee_id: '12288', //PK of emp
            session_id: "XYZ789", // token
            origin: "mobile", // origin
-            emp_code:"EMP001",
-            client_id:10,
-            client_branch_id:12
+            emp_code:"HTL-007",
+            client_id:159,
+            client_branch_id:125
        }
    };

@ -62,12 +63,12 @@
            if (window.botmanWidget) {
                botmanChatWidget.open();
                setTimeout(function(){
-                    botmanChatWidget.sayAsBot('Hi user '+ uid +' ,This is ILA your Insurance AI Assistant, plz choose the following options')
-                    botmanChatWidget.whisper('hi');
-                },2000);
+                    botmanChatWidget.sayAsBot('Hi '+ emp_name +',This is ILA your Insurance Assistant, plz choose the following options')
+                    botmanChatWidget.whisper('Hi');
+                },3000);
                
            }
-        }, 3000); // Delay to ensure widget is initialized
+        }, 2000); // Delay to ensure widget is initialized
    });

        
--- a/app/Views/ticket_form_gmc.php
+++ b/app/Views/ticket_form_gmc.php
@ -219,6 +219,13 @@
                                    name="pod_no">
                            </div>

+                            <div class="form-group col-md-3">
+                                <label for="claim_number">Claim Number<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="claim_number" placeholder="Enter Claim NO"
+                                    value="<?= isset($ticket_data['claim_number']) ? $ticket_data['claim_number'] : '' ?>"
+                                    name="claim_number">
+                            </div>
+
                        </div>
                    </div>
                    <div class="form-group col-md-12 text-right m-b-0" style="margin-top: 29px;">
--- a/app/Views/ticket_form_gpa.php
+++ b/app/Views/ticket_form_gpa.php
@ -195,6 +195,13 @@
                                    name="si_amt">
                            </div>

+                            <div class="form-group col-md-3">
+                                <label for="claim_number">Claim Number<span class="text-danger"></span></label>
+                                <input type="text" class="form-control" id="claim_number" placeholder="Enter Claim NO"
+                                    value="<?= isset($ticket_data['claim_number']) ? $ticket_data['claim_number'] : '' ?>"
+                                    name="claim_number">
+                            </div>
+
                        </div>
                    </div>
                    <div class="form-group col-md-12 text-right m-b-0" style="margin-top: 29px;">
--- a/app/Views/vehicle_master_list.php
+++ b/app/Views/vehicle_master_list.php
@ -85,8 +85,8 @@ table.dataTable tbody td {
                            <td><?php echo $row['owner_name']; ?></td>
                            <td><?php echo $row['rc']; ?></td>
                            <td><?php echo $row['vehicle_no']; ?></td>
-                            <td><?php echo $vehicle_type[$row['type']]; ?></td>
-                            <td><?php echo $vehicle_des[$row['description']]; ?></td>
+                            <td><?php echo $vehicle_type[$row['type']] ?? ""; ?></td>
+                            <td><?php echo $vehicle_des[$row['description']] ?? ""; ?></td>
                            <td>
                                <div class="btn-group dropdown">
                                    <a href="javascript: void(0);"
--- a/writable/cache/.gitkeep
+++ b/writable/cache/.gitkeep
@ -1,11 +0,0 @@
-<!DOCTYPE html>
-<html>
-<head>
-	<title>403 Forbidden</title>
-</head>
-<body>
-
-<p>Directory access is forbidden.</p>
-
-</body>
-</html>