diff --git a/app/Controllers/EmployeeServiceController.php b/app/Controllers/EmployeeServiceController.php
index d49e6609..b5d73432 100755
--- a/app/Controllers/EmployeeServiceController.php
+++ b/app/Controllers/EmployeeServiceController.php
@@ -226,8 +226,8 @@ class EmployeeServiceController extends AdminController
                     'col_cell_name' => 'M',
                     'col_name' => 'Phone',
                     'is_mandatory' => false,
-                    'data_type' => 'str',
-                    'format' => null,
+                    'data_type' => 'mobile',
+                    'format' => 'mobile',
                     'allowed_values' => null,
                     'custom' => 'check_dup_mobileno',
                     'params' => ['row', 'existing_mobilenos']
@@ -940,6 +940,7 @@ class EmployeeServiceController extends AdminController
             {
                 $is_mandatory = $columns_to_check[$keys[$col_key]]['is_mandatory'];
                 $format = $columns_to_check[$keys[$col_key]]['format'];
+                $data_type = $columns_to_check[$keys[$col_key]]['data_type'];
                 $allowed_values = $columns_to_check[$keys[$col_key]]['allowed_values'];
                 $custom_function = isset($columns_to_check[$keys[$col_key]]['custom']) ? $columns_to_check[$keys[$col_key]]['custom'] : null;
                 $binding_params = isset($columns_to_check[$keys[$col_key]]['params']) ? $columns_to_check[$keys[$col_key]]['params'] : null;
@@ -986,15 +987,25 @@ class EmployeeServiceController extends AdminController
 
                 //format check
                 if(isset($format))
-                {
-                    $format_error = check_excel_date_format($col,$format);
-                    if(!$format_error['status'])
-                    {
-                        array_push($result['error_summary'],2); 
-                        $result['error_data'][$row_key][$keys[$col_key]]['col_name'] = $column_dispaly_name; //push column name
-                        $result['error_data'][$row_key][$keys[$col_key]]['col_idx'] = $column_index; //push column index
-                        $result['error_data'][$row_key][$keys[$col_key]]['error'][] = $format_error['error'];
+                {   
+
+                    $validation = validate_excel_value($col, $data_type, $format, $allowed_values);
+                    if (!$validation['status']) {
+                        array_push($result['error_summary'], 2);
+
+                        $result['error_data'][$row_key][$keys[$col_key]]['col_name'] = $column_dispaly_name;
+                        $result['error_data'][$row_key][$keys[$col_key]]['col_idx'] = $column_index;
+                        $result['error_data'][$row_key][$keys[$col_key]]['error'][] = $validation['error'];
                     }
+
+                    // $format_error = check_excel_date_format($col,$format);
+                    // if(!$format_error['status'])
+                    // {
+                    //     array_push($result['error_summary'],2); 
+                    //     $result['error_data'][$row_key][$keys[$col_key]]['col_name'] = $column_dispaly_name; //push column name
+                    //     $result['error_data'][$row_key][$keys[$col_key]]['col_idx'] = $column_index; //push column index
+                    //     $result['error_data'][$row_key][$keys[$col_key]]['error'][] = $format_error['error'];
+                    // }
                 }
                 // Kint::dump($is_mandatory);
                 //allowed values check
diff --git a/app/Controllers/PolicyTransactionController.php b/app/Controllers/PolicyTransactionController.php
index a2ff2325..1c4c347b 100644
--- a/app/Controllers/PolicyTransactionController.php
+++ b/app/Controllers/PolicyTransactionController.php
@@ -4168,7 +4168,7 @@ class PolicyTransactionController extends BaseController
         //get no of line items and update in DB
         $line_items = 0;
         // get uploaded month transactions data
-        $source_data = $this->PTCOShareDetailsModel->getNonReconcileredPolicyTransactions(insurer_id: $file['insurer_id'], insurer_branch_id: $file['branch_id']);
+        $source_data = $this->PTCOShareDetailsModel->getNonReconcileredPolicyTransactions(insurer_id: $file['insurer_id'], insurer_branch_id: $file['branch_id'], month: $file['month']);
         // var_dump($source_data);die();
         // Kint::dump($source_data);die();
 
@@ -4291,7 +4291,7 @@ class PolicyTransactionController extends BaseController
             $line_items = 0;
 
             // get uploaded month transactions data
-            $source_data = $this->PTCOShareDetailsModel->getNonReconcileredPolicyTransactions(insurer_id: $file['insurer_id'], insurer_branch_id: $file['branch_id']);
+            $source_data = $this->PTCOShareDetailsModel->getNonReconcileredPolicyTransactions(insurer_id: $file['insurer_id'], insurer_branch_id: $file['branch_id'], month: $file['month']);
             // dd($source_data);
 
             // check policy no,insurer and etc in DB for this month
@@ -4439,7 +4439,7 @@ class PolicyTransactionController extends BaseController
         //get no of line items and update in DB
         $line_items = count($excel_data);
         // get uploaded month transactions data
-        $source_data = $this->PTCOShareDetailsModel->getNonReconcileredPolicyTransactions(insurer_id: $file['insurer_id'], insurer_branch_id: $file['branch_id']);
+        $source_data = $this->PTCOShareDetailsModel->getNonReconcileredPolicyTransactions(insurer_id: $file['insurer_id'], insurer_branch_id: $file['branch_id'], month: $file['month']);
         // Kint::dump($source_data);//die;
         // Kint::dump($excel_data);
         // die;
diff --git a/app/Controllers/VidalApiController.php b/app/Controllers/VidalApiController.php
index e09fc9fb..2e6fa28f 100644
--- a/app/Controllers/VidalApiController.php
+++ b/app/Controllers/VidalApiController.php
@@ -476,6 +476,7 @@ class VidalApiController extends BaseController
         $ticket = $this->db->table('ticket_master tm')
                         ->select("
                             tm.id,
+                            tm.doa,
                             tm.tpa_no as memberId,
                             tm.tpa_claim_push_reference_no as claimRefNo,
                             tm.tpa_claim_id as claimID,
@@ -592,6 +593,7 @@ class VidalApiController extends BaseController
         $TicketData = $this->db->table('ticket_master tm')
             ->select("
                 tm.id,
+                tm.doa,
                 tm.tpa_no as memberId,
                 tm.tpa_claim_push_reference_no as claimRefNo,
                 tm.tpa_claim_id as claimNo,
@@ -1650,6 +1652,7 @@ class VidalApiController extends BaseController
         $ticket = $this->db->table('ticket_master tm')
             ->select("
                 tm.id,
+                tm.doa,
                 tm.tpa_no as memberId,
                 tm.tpa_claim_push_reference_no as claimInwardNO,
                 tm.tpa_claim_id as claimNO,
diff --git a/app/Helpers/excel_util_helper.php b/app/Helpers/excel_util_helper.php
index f4540849..788ddc20 100755
--- a/app/Helpers/excel_util_helper.php
+++ b/app/Helpers/excel_util_helper.php
@@ -3014,6 +3014,9 @@ if (!function_exists('validate_excel_value')) {
             case 'date':
                 return validate_date_value($value, $format);
 
+            case 'str':
+                return check_excel_date_format($value, $format);
+
             case 'mobile':
                 return validate_mobile_value($value);
 
@@ -3064,7 +3067,7 @@ if (!function_exists('validate_mobile_value')) {
 
         return [
             'status' => false,
-            'error'  => "Invalid mobile number. Expected 10 digits."
+            'error'  => "Invalid mobile number. It must be exactly 10 digits, with no spaces and no +91 prefix."
         ];
     }
 }
diff --git a/app/Models/PTCOShareDetailsModel.php b/app/Models/PTCOShareDetailsModel.php
index dc4e9953..59d53c9c 100644
--- a/app/Models/PTCOShareDetailsModel.php
+++ b/app/Models/PTCOShareDetailsModel.php
@@ -72,11 +72,14 @@ class PTCOShareDetailsModel extends Model
         'file_id',
     ];
 
-    public function getNonReconcileredPolicyTransactions(string $insurer_id,string $insurer_branch_id)
+    public function getNonReconcileredPolicyTransactions(string $insurer_id,string $insurer_branch_id, string $month)
     {
         $currentDate = date('Y-m-d');
         $sixMonthsAgo = date('Y-m-01', strtotime('-6 months'));
 
+        $startDate = $month;
+        $endDate   = date('Y-m-t', strtotime($startDate));
+
         return $this->db->table('pt_co_share_details pt_co')
         ->select('
             pt_co.id,
@@ -109,8 +112,10 @@ class PTCOShareDetailsModel extends Model
         ->where('pt_co.insurer_branch_id', $insurer_branch_id)
         // ->where('pt_co.statement_id is null')
         ->where('pt.status','completed')
-        ->where('DATE(pt.created_at) >=', $sixMonthsAgo)
-        ->where('DATE(pt.created_at) <=', $currentDate)
+        // ->where('DATE(pt.created_at) >=', $sixMonthsAgo)
+        // ->where('DATE(pt.created_at) <=', $currentDate)
+        ->where('pt_co.pt_policy_issue_date >=', $startDate)
+        ->where('pt_co.pt_policy_issue_date <=', $endDate)      
         // ->where('pt_co.exp_amt', 0.00)
         // ->orWhere('pt_co.exp_amt is null')
         ->get()
diff --git a/app/Views/client_branch.php b/app/Views/client_branch.php
index fd00a267..61f5ec37 100755
--- a/app/Views/client_branch.php
+++ b/app/Views/client_branch.php
@@ -172,7 +172,7 @@ input:checked + .slider-branch-contact:before {
                                 <label for="branch_name">Branch Name<span class="text-danger">*</span></label>
                                 <input type="text" class="form-control" id="branch_name" placeholder="Enter Branch Name"
                                     name="branch_name" required data-parsley-minlength="3"
-                                    data-parsley-pattern="^[a-zA-Z0-9\\s_-]+$"
+                                    data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
                                     data-parsley-pattern-message="Branch Name can contain letters, numbers, spaces, underscore (_) and hyphen (-).">
                             </div>
                             <div class="form-group col-md-6">
@@ -180,7 +180,9 @@ input:checked + .slider-branch-contact:before {
                                 <input type="text" class="form-control" id="branch_code" placeholder="Enter Branch Code"
                                     name="branch_code" onchange="setDefaultUnitValue(this)" required
                                     data-parsley-pattern="^[a-zA-Z0-9_-]+$"
-                                    data-parsley-pattern-message="Branch Code can contain letters, numbers, underscore (_) and hyphen (-).">
+                                    data-parsley-pattern-message="Branch Code can contain letters, numbers, underscore (_) and hyphen (-)."
+                                    oninput="this.value = this.value.replace(/[^A-Za-z0-9_-]/g, '')"
+                                    onblur="this.value = this.value.trim();">
                             </div>
                         </div>
 
@@ -209,14 +211,14 @@ input:checked + .slider-branch-contact:before {
                                 <label for="district">District<span class="text-danger">*</span></label>
                                 <input type="text" class="form-control" id="district" placeholder="Enter District"
                                     name="district" required
-                                    data-parsley-pattern="^[a-zA-Z0-9\\s-]+$"
+                                    data-parsley-pattern="^[a-zA-Z0-9\s-]+$"
                                     data-parsley-pattern-message="District can contain letters, numbers, spaces, and hyphens.">
                             </div>
                             <div class="form-group col-md-3">
                                 <label for="city">City<span class="text-danger">*</span></label>
                                 <input type="text" class="form-control" id="branch_city" placeholder="Enter City"
                                     name="city" required
-                                    data-parsley-pattern="^[a-zA-Z0-9\\s-]+$"
+                                    data-parsley-pattern="^[a-zA-Z0-9\s-]+$"
                                     data-parsley-pattern-message="City can contain letters, numbers, spaces, and hyphens.">
                             </div>
                             <div class="form-group col-md-3">
@@ -771,7 +773,7 @@ function appendContactHtml(contact = false, reset = false) {
                     <div class="form-group col-md-6">
                         <label for="${uniqueId}_first_name">Name<span class="text-danger">*</span></label>
                         <input value="${contact !== undefined && contact !== false ? contact.name : ''}" type="text" class="form-control" placeholder="Enter Contact Name" name="name[]" id="${uniqueId}_name" required
-                        data-parsley-pattern="^[A-Za-z\\s]+$"
+                        data-parsley-pattern="^[A-Za-z\s]+$"
                         data-parsley-pattern-message="Contact name may contain only letters and spaces.">
                     </div>
                     <div class="form-group col-md-6">
@@ -1364,7 +1366,8 @@ function setDefaultUnitValue()
 {
 
     var client_id = $('#client_id_branch').val();
-    var branch_code = $('#branch_code').val();
+    var branch_code = ($('#branch_code').val() || '').trim();
+    $('#branch_code').val(branch_code);
     var units = $('#selected').val();
     
     console.log('client_id', client_id)
diff --git a/app/Views/insurer_branch.php b/app/Views/insurer_branch.php
index 6ea9b4ae..92494a03 100755
--- a/app/Views/insurer_branch.php
+++ b/app/Views/insurer_branch.php
@@ -108,15 +108,17 @@
                     <input type="text" class="form-control" id="branch_name"
                                     placeholder="Enter Branch Name" name="branch_name" required
                                     data-parsley-minlength="3"
-                                    data-parsley-pattern="^[a-zA-Z0-9\\s_-]+$"
+                                    data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
                                     data-parsley-pattern-message="Branch Name can contain letters, numbers, spaces, underscore (_) and hyphen (-).">
                     </div>
                     <div class="form-group col-md-6">
                     <label for="branch_code">Branch Code <span class="text-danger">*</span></label>
                     <input type="text" class="form-control" id="branch_code"
                                     placeholder="Enter Branch Code" name="branch_code" required
-                                    data-parsley-pattern="^[a-zA-Z0-9_-]+$"
-                                    data-parsley-pattern-message="Branch Code can contain letters, numbers, underscore (_) and hyphen (-).">
+                                    data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
+                                    data-parsley-pattern-message="Branch Code can contain letters, numbers, spaces, underscore (_) and hyphen (-)."
+                                    oninput="this.value = this.value.replace(/[^A-Za-z0-9_\- ]/g, '')"
+                                    onblur="this.value = this.value.trim();">
                     </div>
                 </div>
 
@@ -147,7 +149,7 @@
                     <label for="district">District <span class="text-danger">*</span></label>
                     <input type="text" class="form-control" id="district"
                                     placeholder="Enter District" name="district" required
-                                    data-parsley-pattern="^[a-zA-Z0-9\\s-]+$"
+                                    data-parsley-pattern="^[a-zA-Z0-9\s-]+$"
                                     data-parsley-pattern-message="District can contain letters, numbers, spaces, and hyphens.">
                     </div>
                 </div>
@@ -158,7 +160,7 @@
                     <label for="branch_city">City <span class="text-danger">*</span></label>
                     <input type="text" class="form-control" id="branch_city"
                                     placeholder="Enter City" name="city" required
-                                    data-parsley-pattern="^[a-zA-Z0-9\\s-]+$"
+                                    data-parsley-pattern="^[a-zA-Z0-9\s-]+$"
                                     data-parsley-pattern-message="City can contain letters, numbers, spaces, and hyphens.">
                     </div>
                     <div class="form-group col-md-6">
@@ -197,8 +199,8 @@
                         <div class="form-group col-md-12">
                             <label for="name">Name <span class="text-danger">*</span></label>
                             <input value="" type="text" class="form-control" placeholder="Enter Contact Name" name="name[]" id="name" required
-                                data-parsley-pattern="^[A-Za-z\\s]+$"
-                                data-parsley-pattern-message="Contact name may contain only letters and spaces.">
+                                data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
+                                data-parsley-pattern-message="Contact name can contain letters, numbers, spaces, underscore (_) and hyphen (-).">
                         </div>
                     </div>
                     <div class="form-row">
@@ -213,7 +215,7 @@
                         <div class="form-group col-md-12">
                             <label for="email">Email <span class="text-danger">*</span></label>
                             <input value="" type="email" data-parsley-trigger="change" class="form-control" placeholder="Enter Contact Email" name="email[]" id="email" required
-                                data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\\.[a-zA-Z]{2,}$"
+                                data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$"
                                 data-parsley-pattern-message="Please enter a valid email format (e.g., name@domain.com).">
                         </div>
                     </div>
@@ -456,7 +458,7 @@
                 if (!/^[a-zA-Z0-9\s_-]+$/.test(v)) return 'Branch Name can contain letters, numbers, spaces, underscore (_) and hyphen (-).';
                 return '';
             case 'branch_code':
-                if (!/^[a-zA-Z0-9_-]+$/.test(v)) return 'Branch Code can contain letters, numbers, underscore (_) and hyphen (-).';
+                if (!/^[a-zA-Z0-9\s_-]+$/.test(v)) return 'Branch Code can contain letters, numbers, spaces, underscore (_) and hyphen (-).';
                 return '';
             case 'address1':
                 return '';
@@ -968,8 +970,8 @@
             <div class="form-group col-md-12">
                 <label>Name<span class="text-danger">*</span></label>
                 <input value="${contact ? contact.name : ''}" type="text" class="form-control" placeholder="Enter Contact Name" name="name[]" required
-                    data-parsley-pattern="^[A-Za-z\\s]+$"
-                    data-parsley-pattern-message="Contact name may contain only letters and spaces.">
+                    data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
+                    data-parsley-pattern-message="Contact name can contain letters, numbers, spaces, underscore (_) and hyphen (-).">
             </div>
         </div>
         <div class="form-row">
@@ -984,7 +986,7 @@
             <div class="form-group col-md-12">
                 <label>Email<span class="text-danger">*</span></label>
                 <input value="${contact ? contact.email : ''}" type="email" data-parsley-trigger="change" class="form-control" placeholder="Enter Contact Email" name="email[]" required
-                    data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\\.[a-zA-Z]{2,}$"
+                    data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$"
                     data-parsley-pattern-message="Please enter a valid email format (e.g., name@domain.com).">
             </div>
         </div>
diff --git a/app/Views/layout/footer.php b/app/Views/layout/footer.php
index 3851bb0e..9463619c 100755
--- a/app/Views/layout/footer.php
+++ b/app/Views/layout/footer.php
@@ -277,6 +277,7 @@
 <script>
     (function (window, document) {
         var MAX_GLOBAL_UPLOAD_BYTES = 25 * 1024 * 1024; // 25 MB
+        var textEncoder = typeof TextEncoder !== 'undefined' ? new TextEncoder() : null;
 
         function formatBytesToMb(bytes) {
             return (bytes / (1024 * 1024)).toFixed(2);
@@ -336,6 +337,51 @@
             return true;
         }
 
+        function formatPayloadSize(bytes) {
+            return {
+                bytes: bytes,
+                kb: (bytes / 1024).toFixed(2),
+                mb: (bytes / (1024 * 1024)).toFixed(2)
+            };
+        }
+
+        function getTextBytes(value) {
+            var textValue = String(value == null ? '' : value);
+            if (textEncoder) {
+                return textEncoder.encode(textValue).length;
+            }
+            return unescape(encodeURIComponent(textValue)).length;
+        }
+
+        function calculateFormPayloadBytes(form) {
+            if (!form || typeof FormData === 'undefined') {
+                return 0;
+            }
+            var total = 0;
+            var formData = new FormData(form);
+            formData.forEach(function (value) {
+                if (value instanceof File) {
+                    total += value.size || 0;
+                } else {
+                    total += getTextBytes(value);
+                }
+            });
+            return total;
+        }
+
+        function getFormIdentity(form) {
+            if (!form) {
+                return 'unknown-form';
+            }
+            if (form.id) {
+                return '#' + form.id;
+            }
+            if (form.name) {
+                return 'name="' + form.name + '"';
+            }
+            return form.getAttribute('action') || 'anonymous-form';
+        }
+
         window.validateGlobalUploadPayload = validateGlobalUploadPayload;
 
         document.addEventListener('change', function (event) {
@@ -355,10 +401,16 @@
                 if (!form || !form.matches || !form.matches('form')) {
                     return;
                 }
-                if (!form.querySelector('input[type="file"]')) {
-                    return;
-                }
-                if (!validateGlobalUploadPayload(form)) {
+
+                var payloadBytes = calculateFormPayloadBytes(form);
+                var payloadMeta = formatPayloadSize(payloadBytes);
+                console.log(
+                    '[Form Payload] ' + getFormIdentity(form) +
+                    ' => ' + payloadMeta.bytes + ' bytes (' +
+                    payloadMeta.kb + ' KB, ' + payloadMeta.mb + ' MB)'
+                );
+
+                if (form.querySelector('input[type="file"]') && !validateGlobalUploadPayload(form)) {
                     event.preventDefault();
                     event.stopPropagation();
                 }
diff --git a/app/Views/ticket_conversation.php b/app/Views/ticket_conversation.php
index 57d8370f..9aa64072 100644
--- a/app/Views/ticket_conversation.php
+++ b/app/Views/ticket_conversation.php
@@ -10,7 +10,7 @@
                 <div class="text-center">
                     <div style="padding-left: 10px;" class="mb-3">
                         <div class="row">
-                            <img src="https://venbait.in/nhance/helpdesk/dev/assets/helpdeskz/images/user.jpg"
+                            <img src="<?= base_url('public/assets/images/user.jpg') ?>"
                                 class="user-avatar rounded-circle img-fluid col-mb-6" style="max-width: 70px">
                                 <div style="padding-left: 10px;padding-top: 15px;" class="col-mb-6"><?= $message_data['emp_name'] ?></div>
                             </div>
@@ -58,7 +58,7 @@
                 <div class="text-center">
                 <div style="padding-left: 10px;" class="mb-3">
                     <div class="row">
-                    <img src="https://venbait.in/nhance/helpdesk/dev/assets/helpdeskz/images/agent.jpg"
+                    <img src="<?= base_url('public/assets/images/agent.jpg') ?>"
                             class="user-avatar rounded-circle img-fluid col-mb-6" style="max-width: 70px">
                             <div style="padding-left: 10px;padding-top: 15px;" class="col-mb-6"><?= $message['user_name'] ?? "Auto Mail" ?></div>
 
diff --git a/app/Views/tpa_branch.php b/app/Views/tpa_branch.php
index 4a6d267a..b522652d 100755
--- a/app/Views/tpa_branch.php
+++ b/app/Views/tpa_branch.php
@@ -242,14 +242,16 @@
                     <label for="branch_name">Branch Name <span class="text-danger">*</span></label>
                     <input type="text" class="form-control" id="branch_name" placeholder="Enter Branch Name" name="branch_name" required maxlength="255" data-parsley-maxlength="255"
                         data-parsley-minlength="3"
-                        data-parsley-pattern="^[a-zA-Z0-9\\s_-]+$"
+                        data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
                         data-parsley-pattern-message="Branch Name can contain letters, numbers, spaces, underscore (_) and hyphen (-).">
                 </div>
                 <div class="form-group col-md-6">
                     <label for="branch_code">Branch Code <span class="text-danger">*</span></label>
                     <input type="text" class="form-control" id="branch_code" placeholder="Enter Branch Code" name="branch_code" required maxlength="100" data-parsley-maxlength="100"
-                        data-parsley-pattern="^[a-zA-Z0-9_-]+$"
-                        data-parsley-pattern-message="Branch Code can contain letters, numbers, underscore (_) and hyphen (-).">
+                        data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
+                        data-parsley-pattern-message="Branch Code can contain letters, numbers, spaces, underscore (_) and hyphen (-)."
+                        oninput="this.value = this.value.replace(/[^A-Za-z0-9_\- ]/g, '')"
+                        onblur="this.value = this.value.trim();">
                 </div>
               </div>
 
@@ -280,7 +282,7 @@
                 <div class="form-group col-md-6">
                     <label for="district">District <span class="text-danger">*</span></label>
                     <input type="text" class="form-control" id="district" placeholder="Enter District" name="district" required maxlength="100" data-parsley-maxlength="100"
-                        data-parsley-pattern="^[a-zA-Z0-9\\s-]+$"
+                        data-parsley-pattern="^[a-zA-Z0-9\s-]+$"
                         data-parsley-pattern-message="District can contain letters, numbers, spaces, and hyphens.">
                 </div>
               </div>
@@ -290,7 +292,7 @@
                 <div class="form-group col-md-6">
                     <label for="branch_city">City <span class="text-danger">*</span></label>
                     <input type="text" class="form-control" id="branch_city" placeholder="Enter City" name="city" required maxlength="100" data-parsley-maxlength="100"
-                        data-parsley-pattern="^[a-zA-Z0-9\\s-]+$"
+                        data-parsley-pattern="^[a-zA-Z0-9\s-]+$"
                         data-parsley-pattern-message="City can contain letters, numbers, spaces, and hyphens.">
                 </div>
                 <div class="form-group col-md-6">
@@ -325,8 +327,8 @@
                 <div class="form-group col-md-12">
                   <label for="name">Name <span class="text-danger">*</span></label>
                   <input value="" type="text" class="form-control" placeholder="Enter Contact Name" name="name[]" id="name" required maxlength="100" data-parsley-maxlength="100"
-                    data-parsley-pattern="^[A-Za-z\\s]+$"
-                    data-parsley-pattern-message="Contact name may contain only letters and spaces.">
+                    data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
+                    data-parsley-pattern-message="Contact name can contain letters, numbers, spaces, underscore (_) and hyphen (-).">
                 </div>
                 </div>
                 <div class="form-row">
@@ -341,7 +343,7 @@
                 <div class="form-group col-md-12">
                   <label for="email">Email <span class="text-danger">*</span></label>
                   <input value="" type="email" data-parsley-trigger="change" class="form-control" placeholder="Enter Contact Email" name="email[]" id="email" required
-                    data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\\.[a-zA-Z]{2,}$"
+                    data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$"
                     data-parsley-pattern-message="Please enter a valid email format (e.g., name@domain.com).">
                 </div>
                 </div>
@@ -970,8 +972,8 @@ function renumberContacts() {
             <div class="form-group col-md-12">
                 <label>Name<span class="text-danger">*</span></label>
                 <input value="${contact ? contact.name : ''}" type="text" class="form-control" placeholder="Enter Contact Name" name="name[]" required maxlength="100" data-parsley-maxlength="100"
-                    data-parsley-pattern="^[A-Za-z\\s]+$"
-                    data-parsley-pattern-message="Contact name may contain only letters and spaces.">
+                    data-parsley-pattern="^[a-zA-Z0-9\s_-]+$"
+                    data-parsley-pattern-message="Contact name can contain letters, numbers, spaces, underscore (_) and hyphen (-).">
             </div>
         </div>
         <div class="form-row">
@@ -986,7 +988,7 @@ function renumberContacts() {
             <div class="form-group col-md-12">
                 <label>Email<span class="text-danger">*</span></label>
                 <input value="${contact ? contact.email : ''}" type="email" data-parsley-trigger="change" class="form-control" placeholder="Enter Contact Email" name="email[]" required
-                    data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\\.[a-zA-Z]{2,}$"
+                    data-parsley-pattern="^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{2,}$"
                     data-parsley-pattern-message="Please enter a valid email format (e.g., name@domain.com).">
             </div>
         </div>
diff --git a/public/assets/images/agent.jpg b/public/assets/images/agent.jpg
new file mode 100644
index 00000000..0c843062
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diff --git a/public/assets/images/user.jpg b/public/assets/images/user.jpg
new file mode 100644
index 00000000..2b723e9e
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