CHANGE_ : chat bot flow : GWM

app/Config/Routes.php

@@ -309,12 +309,12 @@ $routes->group("/api", ["filter" => "authJWT"], function ($routes) {
 
 
 
-
+// $routes->post("getChatResponse", "ChatBotController::getChatResponse");
 $routes->group("employeeRest", ["filter" => "authJWT"], function ($routes) {
     $routes->post("storeFireBase", "EmployeeRestController::storeFireBase");
     $routes->post("saveMpin", "RestAuthenticationController::saveMpin");
     $routes->post("updateMpin", "RestAuthenticationController::updateMpin");
-    $routes->get("getChatResponse", "ChatBotController::getChatResponse");
+    $routes->post("getChatResponse", "ChatBotController::getChatResponse");
     $routes->get("getEmployeeProfile", "EmployeeRestController::getEmployeeProfile");
     $routes->post("employeeUpload", "EmployeeRestController::employeeUpload");
     $routes->get("relationshipList", "EmployeeRestController::relationshipList");

app/Controllers/ChatBotController.php

@@ -74,39 +74,61 @@ class ChatBotController extends AdminController
     public function getChatResponse()
     {
     //    try {
-            $request_for = $this->request->getGet('request_for');
+            $emp_code = $this->request->getVar('emp_code');
-            $option = $this->request->getGet('option');
+            $client_id = $this->request->getVar('client_id');
-            $is_option = $this->request->getGet('is_option');
+            $client_branch_id = $this->request->getVar('client_branch_id');
+            $request_for = $this->request->getVar('request_for');
+            $option = $this->request->getVar('option');
+            $is_option = $this->request->getVar('is_option');
 
             $responseData = $this->ChatBotModel->where('request', $request_for)
                                               ->where('is_active', 1 )
                                               ->first();
-                                        
+            
+                                                            
             if ($responseData) {
 
                
-               if(isset($option) && $option != 0){
+               if(isset($option) && $option != 0)
+               {
 
                     $decodedData = json_decode($responseData['options'],true);
-            
+                   
-                    
                     if (isset($decodedData[$option]) && $decodedData[$option] !== null) {
+                        
 
                         $requestFor = $decodedData[$option];
                         $responseData = $this->ChatBotModel->where('request', $requestFor)
                                                       ->where('is_active', 1 )
                                                       ->first();
 
+                        if($responseData['request'] == 'Call' || $responseData['request'] == 'Mail'){
+
+                            $AccountManagerDetails =  $this->clientRMModel->select('client_rm.* , user_profiles.*')
+                                                    ->join('user_profiles', 'client_rm.user_id = user_profiles.id', 'left')
+                                                    ->where('client_rm.client_id', $client_id )
+                                                    ->where('client_rm.level', 3 )
+                                                    ->findAll();
+                                                
+                            if(isset($AccountManagerDetails) && $responseData['request'] == 'Call'){ 
+                                $responseData['options'] = $AccountManagerDetails[0]['mobile']; 
+                            }else if(isset($AccountManagerDetails) && $responseData['request'] == 'Mail'){
+                                $responseData['options'] = $AccountManagerDetails[0]['email']; 
+                            }
+                        }                          
+
                     }else{
 
-                        if( $request_for == 'Create claim'){
+                        if( $request_for == 'Initiate claim'){
                             $result = [
                                 'request_for' => $request_for,
                                 'options' => json_decode($responseData['options'], true),
                                 'text' => "Enter Message",
                                 'is_option' => "0",
                                 'policy_id' => $option,
-                                'mobile_no' => $this->request->getGet('mobile_no')
+                                'mobile_no' => $this->request->getVar('mobile_no'),
+                                'navigation' => $responseData['navigation'],
+                                'navigation_type' => $responseData['navigation_type']
                             ];
                             
                             return $this->respond(['status' => 'success','code' => 200,'data' => $result ],200);
@@ -123,8 +145,8 @@ class ChatBotController extends AdminController
 
                 if(isset($is_option) && $is_option == 0){
 
-                    $text = $this->request->getGet('text');
+                    $text = $this->request->getVar('text');
-                    $value = $this->request->getGet('value');
+                    $value = $this->request->getVar('value');
                     $Data = $this->ChatBotModel->where('options', $text)->where('is_active', 1 )->first();
                     if($Data){
 
@@ -132,7 +154,7 @@ class ChatBotController extends AdminController
                        {
                         $result = $this->getAllPolicyByMobileNumber($value,'text');
                         return $this->respond(['status' => 'success','code' => 200,'data' => $result ],200);
-                       }else if($Data['options'] == 'Please Enter Your Mobile Number To Raise Ticket'){
+                       }else if($Data['options'] == 'Please Enter Your Mobile Number To Raise Claim'){
                         $result = $this->getAllPolicyByMobileNumber($value,'options');
                         return $this->respond(['status' => 'success','code' => 200,'data' => $result ],200);
                        }
@@ -151,8 +173,10 @@ class ChatBotController extends AdminController
                                 $result = [
                                     'request_for' => $request_for,
                                     'options' => null,
-                                    'text' => $ticket['message'].', Your Ticket id is '.$ticket['ticket_id'],
+                                    'text' => $ticket['message'].', Your Claim id is '.$ticket['ticket_id'],
-                                    'is_option' => "0"
+                                    'is_option' => "0",
+                                    'navigation' => "0",
+                                    'navigation_type' => null
                                 ];
                             }else{
                                 
@@ -160,7 +184,9 @@ class ChatBotController extends AdminController
                                     'request_for' => $request_for,
                                     'options' => null,
                                     'text' => $ticket['message'],
-                                    'is_option' => "0"
+                                    'is_option' => "0",
+                                    'navigation' => "0",
+                                    'navigation_type' => null
                                 ];
                             }
                            
@@ -178,11 +204,15 @@ class ChatBotController extends AdminController
 
 
 
+
+
                 $result = [
                     'request_for' => $responseData['request'],
                     'options' => json_decode($responseData['options'], true),
                     'text' => $responseData['is_option'] != 1 ? $responseData['options'] : null,
-                    'is_option' => $responseData['is_option']
+                    'is_option' => $responseData['is_option'],
+                    'navigation' => $responseData['navigation'],
+                    'navigation_type' => $responseData['navigation_type']
                 ];
                 
                 return $this->respond(['status' => 'success','code' => 200,'data' => $result ],200);
@@ -190,180 +220,181 @@ class ChatBotController extends AdminController
                  
                
 
-            } else {
+                } else {
-                
+                    
-                    return $this->respond(['status' => 'failed','code' => 404,'data' => 'No Data'],404);
+                        return $this->respond(['status' => 'failed','code' => 404,'data' => 'No Data'],404);
-            }
+                }
     //    } catch (\Throwable $th) {
     //     return $this->respond(['status' => 'failed','code' => 500,'data' => $th],500);
     //    }
     }
 
 
-public function sendDefaultMessage()
+    public function sendDefaultMessage()
-{
+    {
-    $responseData = $this->ChatBotModel->where('id', 1)->where('is_active', 1 )->first();
+        $responseData = $this->ChatBotModel->where('id', 1)->where('is_active', 1 )->first();
-    return [
+        return [
-        'request_for' => $responseData['request'],
+            'request_for' => $responseData['request'],
-        'options' => json_decode($responseData['options'], true),
+            'options' => json_decode($responseData['options'], true),
-        'text' => $responseData['is_option'] != 1 ? $responseData['options'] : null,
+            'text' => $responseData['is_option'] != 1 ? $responseData['options'] : null,
-        'is_option' => $responseData['is_option']
+            'is_option' => $responseData['is_option'],
-    ];
+            'navigation' => $responseData['navigation'],
-    
+            'navigation_type' => $responseData['navigation_type']
-    
+        ];
-}
+        
+        
+    }
 
 
-public function getAllPolicyByMobileNumber($mobileNo,$action)
+    public function getAllPolicyByMobileNumber($mobileNo,$action)
-{
+    {
-    $employee = $this->employeeModel->where('mobile', $mobileNo)->where('is_active', 1 )->first();
+        $employee = $this->employeeModel->where('mobile', $mobileNo)->where('is_active', 1 )->first();
-    if($employee){
+        if($employee){
 
-        $employeeData = $this->employeeModel->where('emp_code', $employee['emp_code'])
+            $employeeData = $this->employeeModel->where('emp_code', $employee['emp_code'])
-                                                   ->where('client_id',$employee['client_id'])
+                                                    ->where('client_id',$employee['client_id'])
-                                                   ->where('client_branch_id',$employee['client_branch_id'])
+                                                    ->where('client_branch_id',$employee['client_branch_id'])
-                                                   ->where('is_active', 1 )->findAll();
+                                                    ->where('is_active', 1 )->findAll();
-        $whereArrayForId = [];
+            $whereArrayForId = [];
-        foreach ( $employeeData as $key => $value) { array_push($whereArrayForId, $value['id']); }
+            foreach ( $employeeData as $key => $value) { array_push($whereArrayForId, $value['id']); }
 
-        $ClientPolicyData =  $this->clientPolicyModel->select('client_policy.* , policies.name as policy_name , policy_type.policy_type as policy_type')
+            $ClientPolicyData =  $this->clientPolicyModel->select('client_policy.* ,  policy_type.long_name as policy_name , policy_type.policy_type as policy_type')
-                                                        ->join('policies', 'client_policy.policy_id = policies.id', 'left')
+                                                            ->join('policy_type', 'client_policy.policy_type_id = policy_type.id', 'left')
-                                                        ->join('policy_type', 'client_policy.policy_type_id = policy_type.id', 'left')
+                                                            ->where('client_policy.client_id', $employee['client_id'] )
-                                                        ->where('client_policy.client_id', $employee['client_id'] )
+                                                            ->where('client_policy.client_branch_id', $employee['client_branch_id'] )
-                                                        ->where('client_policy.client_branch_id', $employee['client_branch_id'] )
+                                                            ->where('client_policy.is_active', 1 )
-                                                        ->where('client_policy.is_active', 1 )
+                                                            ->where('client_policy.policy_status', 1)
-                                                        ->where('client_policy.policy_status', 1)
+                                                            ->orderby('client_policy.id' , 'ASC')
-                                                        ->orderby('client_policy.id' , 'ASC')
+                                                            ->findAll();
-                                                        ->findAll();
+            $options = [];
-        $options = [];
+            $text = '';
-        $text = '';
+            if(count($ClientPolicyData) > 0 && count($employeeData) > 0)
-        if(count($ClientPolicyData) > 0 && count($employeeData) > 0)
+            {
-        {
+            
-           
+                foreach ($ClientPolicyData as $key => $ClientPolicyValue) {
-            foreach ($ClientPolicyData as $key => $ClientPolicyValue) {
 
-                $data['policy_name'] = $ClientPolicyValue['policy_name'];
+                    $data['policy_name'] = $ClientPolicyValue['policy_name'];
-                $data['policy_type'] = $ClientPolicyValue['policy_type'];
+                    $data['policy_type'] = $ClientPolicyValue['policy_type'];
-                $data['policy_no'] = $ClientPolicyValue['policy_no'];
+                    $data['policy_no'] = $ClientPolicyValue['policy_no'];
-               
+                
 
-               
+                
-                $employee_policy = $this->employeePolicyModel->select('employees.*,employee_polices.employee_id , employee_polices.basic_cover_si , employee_polices.premium , employee_polices.gst , employee_polices.tpa_id , employee_polices.rand_string , employee_polices.uhid as uhid')
+                    $employee_policy = $this->employeePolicyModel->select('employees.*,employee_polices.employee_id , employee_polices.basic_cover_si , employee_polices.premium , employee_polices.gst , employee_polices.tpa_id , employee_polices.rand_string , employee_polices.uhid as uhid')
-                                                                ->join('employees', 'employee_polices.employee_id = employees.id', 'left')
+                                                                    ->join('employees', 'employee_polices.employee_id = employees.id', 'left')
-                                                                ->whereIn('employee_polices.employee_id',$whereArrayForId)
+                                                                    ->whereIn('employee_polices.employee_id',$whereArrayForId)
-                                                                ->where('employee_polices.client_policy_id',$ClientPolicyValue['id'])
+                                                                    ->where('employee_polices.client_policy_id',$ClientPolicyValue['id'])
-                                                                ->where('employee_polices.is_active', 1 )->findAll();
+                                                                    ->where('employee_polices.is_active', 1 )->findAll();
-                if(count($employee_policy) > 0)
+                    if(count($employee_policy) > 0)
-                {
+                    {
-                    $policy[$ClientPolicyValue['id']] = $ClientPolicyValue['policy_name']."(".$ClientPolicyValue['policy_type'].")";
+                        $policy[$ClientPolicyValue['id']] = $ClientPolicyValue['policy_name']."(".$ClientPolicyValue['policy_type'].")";
-                    array_push($options, $policy);
+                        array_push($options, $policy);
-                    $text .= $ClientPolicyValue['policy_name']."(".$ClientPolicyValue['policy_type'].") % ";
+                        $text .= $ClientPolicyValue['policy_name']." % ";
+                    }else{
+                        $text .= "There is no any active policies ";
+                    }
+                    
+                }
+                if($action == 'options'){
+                    return [
+                        'request_for' => $this->request->getVar('request_for'),
+                        'options' => $options[count($options) - 1],
+                        'text' => null,
+                        'is_option' => "1",
+                        'mobile_no' => $mobileNo,
+                    ];
                 }else{
-                    $text .= "There is no any active policies ";
+                    return [
+                        'request_for' => $this->request->getVar('request_for'),
+                        'options' => null,
+                        'text' => $text,
+                        'is_option' => "0",
+                        'mobile_no' => $mobileNo,
+                    ];
                 }
                 
-            }
+            
-            if($action == 'options'){
+        
-                return [
-                    'request_for' => $this->request->getGet('request_for'),
-                    'options' => $options[count($options) - 1],
-                    'text' => null,
-                    'is_option' => "1",
-                    'mobile_no' => $mobileNo,
-                ];
             }else{
                 return [
-                    'request_for' => $this->request->getGet('request_for'),
+                    'request_for' => $this->request->getVar('request_for'),
                     'options' => null,
-                    'text' => $text,
+                    'text' => "Dear ".$employee['name']." Policy not yet bound for you.",
-                    'is_option' => "0",
+                    'is_option' => "0"
-                    'mobile_no' => $mobileNo,
                 ];
+
             }
+
             
-          
+        
-    
         }else{
             return [
-                'request_for' => $this->request->getGet('request_for'),
+                'request_for' => $this->request->getVar('request_for'),
                 'options' => null,
-                'text' => "Dear ".$employee['name'].", % Policy not yet bound for you.",
+                'text' => "Invalid Mobile Number",
                 'is_option' => "0"
             ];
-
         }
 
         
-       
-    }else{
-        return [
-            'request_for' => $this->request->getGet('request_for'),
-            'options' => null,
-            'text' => "Invalid Mobile Number",
-            'is_option' => "0"
-        ];
     }
 
+
+    public function claimTicket()
+    {
     
-}
 
+        $employee = $this->employeeModel->where('mobile', $this->request->getVar('mobile_no'))->where('is_active', 1 )->first();
+        if($employee){
 
-public function claimTicket()
+            $url = 'https://venbait.in/nhance/helpdesk/dev/api/tickets/create';
-{
-   
 
-    $employee = $this->employeeModel->where('mobile', $this->request->getGet('mobile_no'))->where('is_active', 1 )->first();
+            
-    if($employee){
+            $token = 'uncp8FvG310bEyYdV9MmStlo7KDRZ65fLWTeXCI2JzwPrNHjBqQhUiAgxsaO';
+            $headers = [
+                'Token: ' . $token,
+            ];
 
-        $url = 'https://venbait.in/nhance/helpdesk/dev/api/tickets/create';
+            // Form data
+            $data = [
+                'opener' => 'user',
+                'department_id' => 2,
+                'subject' => 'Claim Raised by Chat Bot',
+                'body' => $this->request->getVar('value'),
+                'policy_id' => $this->request->getVar('policy_id'),
+                'emp_code' => $employee['emp_code'],
+                'mobile_number' => $this->request->getVar('mobile_no'),
+                'email' => 'adhavanvalli@gmail.com',
+                'fullname' => $employee['name'],
+            ];
+
+            // Initialize cURL session
+            $ch = curl_init();
+
+            // Set cURL options
+            curl_setopt($ch, CURLOPT_URL, $url);
+            curl_setopt($ch, CURLOPT_POST, true);
+            curl_setopt($ch, CURLOPT_POSTFIELDS, http_build_query($data));
+            curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
+            curl_setopt($ch, CURLOPT_HTTPHEADER, $headers);
+
+            $response = curl_exec($ch);
+            return $response;
+            // Check for errors
+            // if (curl_errno($ch)) {
+            //     $error = curl_error($ch);
+            //     curl_close($ch);
+            //     return ['status' => 'failed', 'response' => $error];
+            // } else {
+            //     // Close cURL session
+            //     curl_close($ch);
+            //     return ['status' => 'success', 'response' => $response];
+            // }
 
         
-        $token = 'uncp8FvG310bEyYdV9MmStlo7KDRZ65fLWTeXCI2JzwPrNHjBqQhUiAgxsaO';
+        }else{
-        $headers = [
+            return ['status' => 'failed', 'response' => 'Employee Not Found'];
-            'Token: ' . $token,
+        }
-        ];
-
-        // Form data
-        $data = [
-            'opener' => 'user',
-            'department_id' => 2,
-            'subject' => 'Claim Raised by Chat Bot',
-            'body' => $this->request->getGet('value'),
-            'policy_id' => $this->request->getGet('policy_id'),
-            'emp_code' => $employee['emp_code'],
-            'mobile_number' => $this->request->getGet('mobile_no'),
-            'email' => 'adhavanvalli@gmail.com',
-            'fullname' => $employee['name'],
-        ];
-
-        // Initialize cURL session
-        $ch = curl_init();
-
-        // Set cURL options
-        curl_setopt($ch, CURLOPT_URL, $url);
-        curl_setopt($ch, CURLOPT_POST, true);
-        curl_setopt($ch, CURLOPT_POSTFIELDS, http_build_query($data));
-        curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
-        curl_setopt($ch, CURLOPT_HTTPHEADER, $headers);
-
-        $response = curl_exec($ch);
-return $response;
-        // Check for errors
-        // if (curl_errno($ch)) {
-        //     $error = curl_error($ch);
-        //     curl_close($ch);
-        //     return ['status' => 'failed', 'response' => $error];
-        // } else {
-        //     // Close cURL session
-        //     curl_close($ch);
-        //     return ['status' => 'success', 'response' => $response];
-        // }
-
-       
-    }else{
-        return ['status' => 'failed', 'response' => 'Employee Not Found'];
     }
-}