From 944f4c1f81ecbfaad0981f1f5e661f9c1e937635 Mon Sep 17 00:00:00 2001
From: venba-Inspriron-3558 <venba2026@gmail.com>
Date: Thu, 21 Aug 2025 16:53:25 +0530
Subject: [PATCH 1/2] FIX_TKT notes alignment

---
 app/Views/thz_notes.php | 23 +++++++++++------------
 1 file changed, 11 insertions(+), 12 deletions(-)

diff --git a/app/Views/thz_notes.php b/app/Views/thz_notes.php
index c558e88e..bd524ada 100644
--- a/app/Views/thz_notes.php
+++ b/app/Views/thz_notes.php
@@ -199,19 +199,19 @@
 
                     <!-- Input Card -->
                     <div class="card">
+                        <form id="conversationForm">
+                            <input type="hidden" id="notes_type" name="notes_type">
+                            <input type="hidden" id="thz_id" name="thz_id">
+                            <input type="hidden" id="notes_by" name="notes_by" value="Staff">
+                            <input type="hidden" id="created_by" name="created_by" value="<?= get_session_userid(); ?>">
                             <div class="notes-box">
-                             <form id="conversationForm">
-                                <textarea class="form-control" id="notes" name="notes" placeholder="Write your notes here..."></textarea>
-                                <input type="hidden" id="notes_type" name="notes_type">
-                                <input type="hidden" id="thz_id" name="thz_id">
-                                <input type="hidden" id="notes_by" name="notes_by" value="Staff">
-                                <input type="hidden" id="created_by" name="created_by" value="<?= get_session_userid(); ?>">
-                                <div class="icon-buttons">
-                                    <button type="button" class="btn-icon" onclick="submitConverstionTicket('External')"><i class="mdi mdi-content-save"></i></button>
-                                    <button type="button" class="btn-icon" onclick="submitConverstionTicket('Internal')"><i class="mdi mdi-email"></i></button>
-                                </div>
-                            </form>
+                                    <textarea class="form-control" id="notes" name="notes" placeholder="Write your notes here..."></textarea>
+                                    <div class="icon-buttons">
+                                        <button type="button" class="btn-icon" onclick="submitConverstionTicket('External')"><i class="mdi mdi-content-save"></i></button>
+                                        <button type="button" class="btn-icon" onclick="submitConverstionTicket('Internal')"><i class="mdi mdi-email"></i></button>
+                                    </div>
                             </div>
+                        </form>
                     </div>
 
                 </div>
@@ -403,7 +403,6 @@
             success: function(response) {
                 if (response.status === "success") {
                     toastr.success(response.message, 'success');
-                    $('#ticketModal').modal('hide');
                     form.reset();
                     window.location.href = "<?= base_url('ticketConversationList?return_type=web&notes_ticket_type=Internal&thz_id=') ?>" + id;
                 } else {

From 694bf4767e07da6b5b533a60e406db4beb0c5806 Mon Sep 17 00:00:00 2001
From: venba-Inspriron-3558 <venba2026@gmail.com>
Date: Thu, 21 Aug 2025 17:16:16 +0530
Subject: [PATCH 2/2] BUG_in ticket fix

---
 app/Models/ThzMasterNotesModel.php |  3 ++-
 app/Views/thz_notes.php            | 16 ++++++----------
 2 files changed, 8 insertions(+), 11 deletions(-)

diff --git a/app/Models/ThzMasterNotesModel.php b/app/Models/ThzMasterNotesModel.php
index 8654a936..d2a7191f 100644
--- a/app/Models/ThzMasterNotesModel.php
+++ b/app/Models/ThzMasterNotesModel.php
@@ -88,6 +88,7 @@ class ThzMasterNotesModel extends Model
             $ticketTypeFilter = "AND ( thz_master_notes.notes_type = 'External' OR thz_master_notes.notes_type = 'Internal' ) ";
         }
 
+        $integer_ticket_id = (int)$thz_id;
 
         $notes_sql = "SELECT 
                             thz_master_notes.*,
@@ -105,7 +106,7 @@ class ThzMasterNotesModel extends Model
                     LEFT JOIN thz_master 
                             ON thz_master.thz_id = thz_master_notes.thz_id 
                         AND LOWER(thz_master_notes.notes_by) = 'user'
-                    WHERE thz_master_notes.thz_id = '. (int)$thz_id .'
+                    WHERE thz_master_notes.thz_id = ". $integer_ticket_id ."
                     $ticketTypeFilter
                     ORDER BY thz_master_notes.created_at ASC";
 
diff --git a/app/Views/thz_notes.php b/app/Views/thz_notes.php
index bd524ada..7cc9747a 100644
--- a/app/Views/thz_notes.php
+++ b/app/Views/thz_notes.php
@@ -232,7 +232,7 @@
 
         <div class="modal-body">    
           <div class="form-row">
-            <input type="hidden" id="thz_id" name="thz_id">
+            <input type="hidden" id="edit_thz_id" name="thz_id">
             <input type="hidden" id="updated_by" name="updated_by" value="<?= get_session_userid(); ?>">
             
             <div class="form-group col-md-12">
@@ -335,13 +335,10 @@
       form.reset(); 
 
       var masterData = <?= json_encode($master[0]); ?>;
-    //   console.log("*****");
-    
-    //   console.log(masterData);
     
         document.getElementById('EditModalLabel').innerText = "Update";
 
-        document.getElementById('thz_id').value = masterData.thz_id;
+        document.getElementById('edit_thz_id').value = masterData.thz_id;
         document.getElementById('assign_to').value = masterData.assign_to;
         document.getElementById('status').value = masterData.status;
         document.getElementById('ticket_type').value = masterData.ticket_type;
@@ -355,11 +352,10 @@
 
     function submitTicket() {
         
-        var form = document.getElementById("ticketForm"); // your form ID
+        var form = document.getElementById("ticketForm");
+        var id = form.querySelector("[name='thz_id']").value;
         var formData = new FormData(form);
-
-            var id = form.querySelector("[name='thz_id']").value;
-
+    
         $.ajax({
             url: "<?= base_url('ticketSave') ?>",
             type: "POST",
@@ -389,7 +385,7 @@
             document.getElementById("notes_type").value = notetype;
             const urlParams = new URLSearchParams(window.location.search);
             document.getElementById("thz_id").value = urlParams.get('thz_id');
-
+            var id = urlParams.get('thz_id');
             var form = document.getElementById("conversationForm");
             var formData = new FormData(form);