FIX_THZ Ticket Type

app/Config/Routes.php

@@ -564,6 +564,7 @@ $routes->group("employeeRest", ["filter" => "authJWT"], function ($routes) {
     $routes->post("ticketConversationSave", "ThzController::ticketConversationSave");
     $routes->get("ticketConversationList", "ThzController::ticketConversationList");
     $routes->get("ticketHistoryList", "ThzController::ticketHistoryList");
+    $routes->match(['get','post','put'], 'ticketType', 'ThzController::ticketType');
 
     $routes->get("hrFileList", "EmployeeRestController::hrFileList");
     $routes->get("hrFileUploadMasters", "EmployeeRestController::hrFileUploadMasters");

app/Controllers/ThzController.php

@@ -31,6 +31,7 @@ class ThzController extends BaseController
     protected $clientModel;
 
     protected $ticketMailTemplateModel;
+    protected $myLogger;
 
     public function __construct()
     {
@@ -43,6 +44,7 @@ class ThzController extends BaseController
         $this->clientPolicyModel        = new ClientPolicyModel();
         $this->clientModel              = new ClientModel();
         $this->ticketMailTemplateModel  = new TicketMailTemplateModel();
+        $this->myLogger                 = \Config\Services::mylogger();
     }
 
     public function index()
@@ -51,7 +53,8 @@ class ThzController extends BaseController
     }
 
     public function ticketSave(){
-
+     try 
+     {
         $data = $this->request->getPost();
 
         if (!empty($data['thz_id'])) {
@@ -99,11 +102,27 @@ class ThzController extends BaseController
                 'message' => $result ? "Ticket {$text}d successfully " : "Unable to {$text} ticket. Please try again." ,
                 'notification' => $emailNotificationResult ? 'Email Notification Success..!!' : 'Email Notification Failed..!!'
                 ])->setStatusCode($result ? 200 : 400);
+     } catch (\Throwable $e) {
+                $code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
+
+                $isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException 
+                            || $e instanceof \mysqli_sql_exception 
+                            || $e instanceof \PDOException;
+
+                $context = ['title'   => get_class($e),'type'    => get_class($e),'code'    => $code,'message' => $e->getMessage(),'file'    => $e->getFile(),'line'    => $e->getLine()];
+
+                $this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
+    
+                return $this->response->setJSON([ 'status'  => 'error', 'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
+                                                'ref'     => $isDbError ? 'database' : 'application' . $code . ' / ' . $e->getLine()
+                ])->setStatusCode($code);
+        }
     }
     
     public function ticketList()
     {
 
+     try{
         $returnType = strtolower($this->request->getGet('return_type') ?? 'api'); 
         
         
@@ -117,7 +136,8 @@ class ThzController extends BaseController
 
         if ($returnType === 'api') {
             if (empty($tickets)) {
-            return $this->response->setJSON([ 'status'  => 'error','message' => 'No tickets found'])->setStatusCode(404);
+             //  return $this->response->setJSON([ 'status'  => 'error','message' => 'No tickets found'])->setStatusCode(404);
+             throw new \RuntimeException('No tickets found', 400);
             }
         }else{
           
@@ -126,18 +146,37 @@ class ThzController extends BaseController
             $data['assignee'] = $this->userModel->where('is_active', 1)->whereIn('role', ['2', '3','4'])->findAll(); // enga 5-"head" and 1-"admin" assign pannvaga so dropdown la varakudhathu 
                                                                                                                      // 2,3,4 remain person varannum. 
             $data['client_list'] = $this->clientModel->getCreatedByUserName();
+            $data['ticket_type'] = $this->thzTypeModel->where('is_active', 1)->findAll();
             
             return $this->loadLayout('thz_list', $data);
         }       
       
+
         return $this->response->setJSON([
             'status' => 'success',
             'data'   => $tickets,
         ])->setStatusCode(200);
+      }
+      catch (\Throwable $e) {
+                $code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
+
+                $isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException 
+                            || $e instanceof \mysqli_sql_exception 
+                            || $e instanceof \PDOException;
+
+                $context = ['title'   => get_class($e),'type'    => get_class($e),'code'    => $code,'message' => $e->getMessage(),'file'    => $e->getFile(),'line'    => $e->getLine()];
+
+                $this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
+    
+                return $this->response->setJSON([ 'status'  => 'error', 'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
+                                                'ref'     => $isDbError ? 'database' : 'application' . $code . ' / ' . $e->getLine()
+                ])->setStatusCode($code);
+      }
     }
 
     public function ticketConversationSave(){
 
+     try {
             $data = $this->request->getPost();
 
             $data['notes_type'] = $data['notes_type'] ?? 'External' ;
@@ -145,7 +184,8 @@ class ThzController extends BaseController
             $result = $this->thzMasterNotesModel->insert($data);
 
             if(empty($result)){
-                return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
+                // return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
+                throw new \RuntimeException('No tickets found', 404);                
             }
 
             if($data['notes_type'] == "External"){
@@ -161,41 +201,72 @@ class ThzController extends BaseController
                 'message' => $result ? "Ticket Notes created successfully" : "Unable to create ticket notes. Please try again." ,
                 'notification' => $emailNotificationResult ? 'Email Notification Success..!!' : 'Email Notification Failed Or No Need..!!'
                 ])->setStatusCode($result ? 200 : 400);
+        }
+        catch (\Throwable $e) {
+                $code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
 
+                $isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException 
+                            || $e instanceof \mysqli_sql_exception 
+                            || $e instanceof \PDOException;
+
+                $context = ['title'   => get_class($e),'type'    => get_class($e),'code'    => $code,'message' => $e->getMessage(),'file'    => $e->getFile(),'line'    => $e->getLine()];
+
+                $this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
+    
+                return $this->response->setJSON([ 'status'  => 'error', 'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
+                                                'ref'     => $isDbError ? 'database' : 'application' . $code . ' / ' . $e->getLine()
+                ])->setStatusCode($code);
+        }
     }
 
-    public function ticketAutoFetchDetails(){
+    public function ticketAutoFetchDetails()
+    {
+        try {
             $data = $this->request->getPost();
 
-            $client_id = $data['client_id'];
+            $client_id = $data['client_id'] ?? null;
-            $mobile = $data['mobile'];
+            $mobile    = $data['mobile'] ?? null;
 
-            if($client_id && $mobile){
+            if ($client_id && $mobile) {
-                
+                $details = $this->thzMasterModel->ticketAutoFetchDetails($client_id, $mobile);
-                $details = $this->thzMasterModel->ticketAutoFetchDetails($client_id ,$mobile);
-                
-                if(empty($details)){
-                    return $this->response->setJSON((['status' => 'error', 'message' => 'No Data found']))->setStatusCode(400);        
-                }else{
-
-                    $policyIds = array_column($details, 'policy_id');
-                    $policyIds = array_filter($policyIds);
-                    $clientPolicy = $this->clientPolicyModel->whereIn('id', $policyIds)->where('is_active', 1)->get()->getResultArray();
-                    $result['client_details'] = $details;
-                    $result['policy_details'] = empty($clientPolicy)  ? [] : $clientPolicy ;
 
+                if (empty($details)) {
+                    throw new \RuntimeException('No Data found', 400);
                 }
-            }else{
+
-                return $this->response->setJSON((['status' => 'error', 'message' => 'Client and Mobile Not found']))->setStatusCode(400);
+                $policyIds    = array_filter(array_column($details, 'policy_id'));
+                $clientPolicy = !empty($policyIds)
+                    ? $this->clientPolicyModel->whereIn('id', $policyIds)->where('is_active', 1)->get()->getResultArray()
+                    : [];
+
+                $result['client_details'] = $details;
+                $result['policy_details'] = $clientPolicy ?? [];
+            } else {
+                throw new \RuntimeException('Client and Mobile Not found', 400);
             }
 
-            return $this->response->setJSON((['status' => 'success', 'data' => $result]))->setStatusCode(200);
+            return $this->response->setJSON(['status' => 'success', 'data' => $result])->setStatusCode(200);
 
+        } 
+        catch (\Throwable $e) {
+                $code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
 
+                $isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException 
+                            || $e instanceof \mysqli_sql_exception 
+                            || $e instanceof \PDOException;
+
+                $context = ['title'   => get_class($e),'type'    => get_class($e),'code'    => $code,'message' => $e->getMessage(),'file'    => $e->getFile(),'line'    => $e->getLine()];
+
+                $this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
+    
+                return $this->response->setJSON([ 'status'  => 'error', 'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
+                                                'ref'     => $isDbError ? 'database' : 'application' . $code . ' / ' . $e->getLine()
+                ])->setStatusCode($code);
+        }
     }
 
-    public function ticketConversationList(){   
+    public function ticketConversationList()
-
+    {
             $data       = $this->request->getGet();
 
             $returnType = strtolower($this->request->getGet('return_type') ?? 'api'); 
@@ -215,16 +286,32 @@ class ThzController extends BaseController
                     $notes = $this->thzMasterNotesModel->ticketConversationList($thz_id, $returnType );
                     $result['notes'] = !empty($notes) ? $notes : [];
                 }else{
-                    return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(400);        
+                    // return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(400);        
+                        throw new \RuntimeException('No tickets found', 400);
                 }
             }else{
-                return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
+                // return $this->response->setJSON((['status' => 'error', 'message' => 'No tickets found']))->setStatusCode(404);
+                throw new \RuntimeException('No tickets found', 404);
             }
 
-            
-        
             if ($returnType === 'api') {
-                return $this->response->setJSON((['status' => 'success', 'data' => $result]))->setStatusCode(200);
+                try {
+                    return $this->response->setJSON((['status' => 'success', 'data' => $result]))->setStatusCode(200);
+                } catch (\Throwable $e) {
+                    $code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
+
+                    $isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException 
+                                || $e instanceof \mysqli_sql_exception 
+                                || $e instanceof \PDOException;
+
+                    $context = ['title'   => get_class($e),'type'    => get_class($e),'code'    => $code,'message' => $e->getMessage(),'file'    => $e->getFile(),'line'    => $e->getLine()];
+
+                    $this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
+        
+                    return $this->response->setJSON([ 'status'  => 'error', 'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
+                                                    'ref'     => $isDbError ? 'database' : 'application' . $code . ' / ' . $e->getLine()
+                    ])->setStatusCode($code);
+                }
             }else{
 
                 $assign_to = $result['master'][0]['assign_to'];
@@ -248,23 +335,23 @@ class ThzController extends BaseController
                                                                                                                            // 2,3,4 remain person varannum. 
                 $result['policy_terms'] = $toGetPolicyId ? $this->getPolicyTerms($toGetPolicyId) : '';
 
-                return $this->loadLayout('thz_notes', $result);
+                $result['ticket_type']  = $this->thzTypeModel->where('is_active', 1)->findAll();
-            }       
                                                                                                                            
+                return $this->loadLayout('thz_notes', $result);
+        
+        }       
     }
 
     public function ticketType()
     {
-            $method = $this->request->getMethod(); // get, post
+        $method = $this->request->getMethod(); // get, post
-
+        try{
             if ($method === 'get') {  
-    
+                $types = $this->thzTypeModel->select('id,name,is_active')->where('is_active', 1)->findAll();
-                $types = $this->thzTypeModel->where('is_active', 1)->findAll();
                 if (empty($types)) {
                     return $this->response->setJSON(['status'  => 'error','message' => 'No ticket types found'])->setStatusCode(404);
                 }
                 return $this->response->setJSON(['status' => 'success','data'   => $types])->setStatusCode(200);
-    
             } 
             
             if ($method === 'post') {
@@ -280,20 +367,37 @@ class ThzController extends BaseController
                     $result = true;
                 }
 
-                $id = isset($insertID) && !empty($insertID) ? $insertID : $updateID ;
+                $id = isset($insertID) && !empty($insertID) ? $insertID : ($updateID ?? null);
 
-               return $this->response->setJSON([ 
+                return $this->response->setJSON([ 
-                        'status' => $id ? 'success' : 'error',
+                    'status'  => $id ? 'success' : 'error',
-                        'message' => $id ? "Ticket Type {$text}d successfully " : "Unable to {$text} ticket type. Please try again." ,
+                    'message' => $id ? "Ticket Type {$text}d successfully" : "Unable to {$text} ticket type. Please try again.",
-                        'id'      => $id
+                    'id'      => $id
                 ])->setStatusCode($id ? 200 : 400);
             }
-            return $this->response->setJSON(['status'  => 'error','message' => 'No ticket types found'])->setStatusCode(404);
+            return $this->response->setJSON([ 'status'  => 'error', 'message' => 'Invalid request method' ])->setStatusCode(405);
+        } 
+            catch (\Throwable $e) {
+                $code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
+
+                $isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException 
+                            || $e instanceof \mysqli_sql_exception 
+                            || $e instanceof \PDOException;
+
+                $context = ['title'   => get_class($e),'type'    => get_class($e),'code'    => $code,'message' => $e->getMessage(),'file'    => $e->getFile(),'line'    => $e->getLine()];
+
+                $this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
+    
+                return $this->response->setJSON([ 'status'  => 'error', 'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
+                                                'ref'     => $isDbError ? 'database' : 'application' . $code . ' / ' . $e->getLine()
+                ])->setStatusCode($code);
+            }
     }
 
     public function ticketHistoryList()
     {
-
+     try
+     {
         $data = $this->request->getGet();
         $thz_id = $data['thz_id'];
         // $details = $this->thzHistoryModal->whereIn('thz_id', $thz_id)->where('is_active', 1)->get()->getResultArray();
@@ -306,11 +410,27 @@ class ThzController extends BaseController
 
         
             if (empty($details)) {
-                return $this->response->setJSON([ 'status'  => 'error','message' => 'No History found'])->setStatusCode(404);
+                // return $this->response->setJSON([ 'status'  => 'error','message' => 'No History found'])->setStatusCode(404);
+                throw new \RuntimeException('No History found', 404);
             }
                
 
-        return $this->response->setJSON(['status' => 'success','data'   => $details])->setStatusCode(200);
+         return $this->response->setJSON(['status' => 'success','data'   => $details])->setStatusCode(200);
+     } catch (\Throwable $e) {
+                $code = ($e->getCode() && $e->getCode() >= 100 && $e->getCode() < 600) ? $e->getCode() : 500;
+
+                $isDbError = $e instanceof \CodeIgniter\Database\Exceptions\DatabaseException 
+                            || $e instanceof \mysqli_sql_exception 
+                            || $e instanceof \PDOException;
+
+                $context = ['title'   => get_class($e),'type'    => get_class($e),'code'    => $code,'message' => $e->getMessage(),'file'    => $e->getFile(),'line'    => $e->getLine()];
+
+                $this->myLogger->logme('error', "Exception: {message} in {file} on line {line}", $context, 0);
+    
+                return $this->response->setJSON([ 'status'  => 'error', 'message' => $isDbError ? 'Data Access Error' : $e->getMessage(),
+                                                'ref'     => $isDbError ? 'database / ' : 'application / ' . $code . ' / ' . $e->getLine()
+                ])->setStatusCode($code);
+        }
     }
 
 

app/Views/thz_list.php

@@ -7,8 +7,17 @@
     width: 100%;
 }
 
+/* .table thead th {
+  vertical-align: bottom;
+  border-bottom: 2px solid #fff;
+} */
 
 
+/* Add shadow + spacing row "card" effect */
+tbody tr {
+    /* box-shadow: 0 2px 5px rgba(0,0,0,0.08); */
+}
+
 /* Search input with icon */
 .dataTables_filter {
     position: absolute;
@@ -196,7 +205,7 @@ table thead th {
                 </div>
             </div>
             <div>
-                <table data-custom-table-css="table" id="scroll-horizontal-datatable" class="table w-100 nowrap text-custom-black text-custom app-font-family app-datatable">
+                <table id="scroll-horizontal-datatable" class="table w-100 nowrap text-custom-black text-custom app-font-family app-datatable">
                     <thead class="app-table-head">
                         <tr>
                             <th>Ticket ID</th>
@@ -341,17 +350,17 @@ table thead th {
               <label for="ticket_type">Ticket Type<span class="text-danger">*</span></label>
               <select class="form-control" id="ticket_type" name="ticket_type" required onchange="hideandshowpolicy()">
                 <option value="">Select Ticket Type</option>
-                <option value="Sales" selected >Sales</option>
+                <!-- <option value="Sales" selected >Sales</option> -->
-                <option value="Service">Service</option>
+                <!-- <option value="Service">Service</option> -->
-                <!-- <option value="0">+ Add New</option>
+                <!-- <option value="0">+ Add New</option> -->
                   <?php if (!empty($ticket_type)): ?>
                     <?php foreach ($ticket_type as $t): ?>
                       <option value="<?= esc($t['name']) ?>" 
-                        <?= ($t['name'] === "Sales") ? 'selected' : '' ?>>
+                        <?= (strtolower($t['name']) === "sales") ? 'selected' : '' ?>>
                         <?= esc($t['name']) ?>
                       </option>
                     <?php endforeach; ?>
-                  <?php endif; ?> -->
+                  <?php endif; ?>
               </select>
             </div>
 
@@ -725,15 +734,14 @@ $(document).ready(function() {
     hideandshowpolicy();
 
     var ticketsTable = $('#scroll-horizontal-datatable');
-    $('#scroll-horizontal-datatable_filter').prepend('<i class="mdi mdi-magnify"></i>');
 
     if (ticketsTable.length) {
 
       ticketsTable.DataTable({
           scrollX: true,
-          dom: "<'row'<'col-sm-6'f><'col-sm-6 text-right'B>>" + 
+          dom: "<'row'<'col-sm-2'f><'col-sm-10 text-right'B>>" + 
-              "<'row'<'col-sm-12'tr>>" +
+            "<'row'<'col-sm-12'tr>>" + 
-              "<'row'<'col-sm-5'i><'col-sm-7'p>>", 
+            "<'row'<'col-sm-5'i><'col-sm-7'p>>", 
           buttons: [
               {
                   text: '<i class="mdi mdi-plus" ></i><span class="app-font-family btn-custom">  Create New Ticket </span>',
@@ -775,7 +783,6 @@ $(document).ready(function() {
           },
           paging: true,
           pageLength: 25,
-          ordering: false,
       });
 
     } else {

app/Views/thz_notes.php

@@ -347,8 +347,15 @@ hr{
               <label for="ticket_type" class="sub-title-text app-font-family">Ticket Type<span class="text-danger">*</span></label>
               <select class="form-control" id="ticket_type" name="ticket_type" required>
                 <option value="">Select Ticket Type</option>
-                <option value="Sales">Sales</option>
+                <!-- <option value="Sales">Sales</option>
-                <option value="Service">Service</option>
+                <option value="Service">Service</option> -->
+                <?php if (!empty($ticket_type)): ?>
+                    <?php foreach ($ticket_type as $t): ?>
+                      <option value="<?= esc($t['name']) ?>" >
+                        <?= esc($t['name']) ?>
+                      </option>
+                    <?php endforeach; ?>
+                  <?php endif; ?>
               </select>
             </div>