CHANGE UI LEVEL FIXES - VADIVEL J 2025-08-20

app/Controllers/ThzController.php

@@ -3,6 +3,7 @@
 namespace App\Controllers;
 
 use App\Controllers\BaseController;
+use App\Helpers\MailHelper;
 use CodeIgniter\HTTP\ResponseInterface;
 
 use App\Models\ThzMasterModel;
@@ -36,16 +37,25 @@ class ThzController extends BaseController
     public function ticketSave(){
 
         $data = $this->request->getPost();
-        // $data = $this->request->getJSON(true);
+
-        // $return_type = isset($data['return_type']) ? $data['return_type'] : 'api';
         if (!empty($data['thz_id'])) {
+
             $text   = "update";            
             $result = $this->updateTicket($data);
+            $updateID = $data['thz_id'];
+
         } else {
+
             $text   = "create";
-            $result = $this->insertTicket($data);
+            $insertID = $this->insertTicket($data);
+            $result = true;
+
         }
 
+        $id = isset($insertID) && !empty($insertID) ? $insertID : $updateID ;
+
+        $this->ticketSaveNotification($data , $insertOrUpdate = $text , $id);
+
         return $this->response->setJSON([ 
                 'status' => $result ? 'success' : 'error',
                 'message' => $result ? "Ticket {$text}d successfully" : "Unable to {$text} ticket. Please try again." 
@@ -124,9 +134,7 @@ class ThzController extends BaseController
 
     }
 
-    public function ticketSaveNotification($data){
 
-    }
 
     public function ticketConversationSaveNotification($data){
 
@@ -201,20 +209,152 @@ class ThzController extends BaseController
                     ->findAll();
     }
 
-    private function notificationBasedOnRole($data){
 
-        $id        = $data['thz_id']    ?? null;
-        $assign_to = $data['assign_to'] ?? null;
-        $mobile    = $data['mobile']    ?? null;
 
-        if (!empty($assign_to)) {
+    private function ticketSaveNotification( $data , $insertOrUpdate , $id){
+       
+        $user_email  = $data['email'] ?? null;
+
+        $assignee_id = $data['assign_to'] ?? null;
+
+        $assignee_email = $this->findAssigneeEmail($assignee_id);
+
+        $emailToNotified = [
+            'user_email' => $user_email,
+            'assignee_email' => $assignee_email 
+        ];
+
+        $ticketId = $id;
+
+         $result = $this->emailNotificationBasedOnRole($emailToNotified , $insertOrUpdate , $ticketId , $data);
+
+         return $result;
 
     }
 
-        if (!empty($id) && !empty($mobile)) {
+    private function findAssigneeEmail($assignee_id){
+
+        $result = $this->userModel->where('id',$assignee_id)->find()->getResultArray();
+
+        $assigneeEmail = $result[0]['email'];
+
+       return $assigneeEmail;
         
     }
 
+    private function emailNotificationBasedOnRole($emailToNotified ,  $insertOrUpdate , $ticketId , $data){
+
+        $user_email     = $emailToNotified['user_email'] ?? null;
+        $assignee_email = $emailToNotified['assignee_email'] ?? null;
+
+
+        if (!empty($assignee_email)) {
+
+            switch ($insertOrUpdate) {
+
+                case 'update':
+
+                    $messageUpdated   = "<p>Hi From <b> Nhance Support</b>, 
+                                                <p>Your Assigned  Ticket No -%ticketId%  for Subject - %subject% Updated With Latest Information .   </p> </p>
+                                                <p align='center' >Thank you</p>" ; 
+
+
+                    $from_mail      =  "";
+                    $to_mail        =  $assignee_email;
+                    $cc_string      =  "";
+                    $subject        =  "<p> Ticket Created For %subject% </p>";
+                    $message        =  $messageUpdated ;    
+                    $attachments    =  "";
+                    $reply_to       =  "";
+                    $bcc_string     =  "";
+
+                    $res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
+
+                    break;
+                    
+                case 'create':
+
+                    $messageCreated   = "<p>Hi From <b> Nhance Support</b>, 
+                                                <p>Your Assigned With New Ticket No -%ticketId%  for Subject %subject% Updated With Latest Information .   </p> </p>
+                                                <p align='center' >Thank you</p>"; 
+
+                    $from_mail      =  "";
+                    $to_mail        =  $assignee_email;
+                    $cc_string      =  "";
+                    $subject        =  "<p> Ticket Created For %subject% </p>";
+                    $message        =  $messageCreated ;
+                    $attachments    =  "";
+                    $reply_to       =  "";
+                    $bcc_string     =  "";
+
+                    $res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
+
+                    
+                    break;
+                
+                default:
+                    # code...
+                    break;
+            }
+            
+        }
+
+        if (!empty($user_email)) {
+
+            switch ($insertOrUpdate) {
+
+                case 'update':
+
+                    $messageUpdated   = "<p>Hi From <b> Nhance Support</b>, 
+                                                <p>Your Ticket for Subject %subject% Updated With Latest Information For Your Ticket No %ticketId%. </p> </p>
+                                                <p align='center' >Thank you</p>"; 
+
+                    $from_mail      =  "";
+                    $to_mail        =  $user_email;
+                    $cc_string      =  "";
+                    $subject        =  "<p> Ticket Created For %subject% </p>";
+                    $message        =  $messageUpdated ;
+                    $attachments    =  "";
+                    $reply_to       =  "";
+                    $bcc_string     =  "";
+
+                    $res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
+
+                    break;
+                    
+                case 'create':
+
+                    $messageForAssigned     = "<p>Hi From <b> Nhance Support</b>, 
+                                                <p>Your Ticket for Subject %subject% Created and  Assigned To %assignee_email%.  TicketNo - %ticketId% </p> </p>
+                                                <p align='center' >Thank you</p>";
+
+                    $messageForUnAssigned   = "<p>Hi From <b> Nhance Support</b>, 
+                                                <p>Your Ticket for Subject %subject% Created and Will be Assigned Shortly.Here is  Your TicketNo - %ticketId% </p> </p>
+                                                <p align='center' >Thank you</p>"; 
+
+                    $from_mail      =  "";
+                    $to_mail        =  $user_email;
+                    $cc_string      =  "";
+                    $subject        =  "<p> Ticket Created For %subject% </p>";
+                    $message        =  empty($assignee_email) ? $messageForUnAssigned : $messageForAssigned ;
+                    $attachments    =  "";
+                    $reply_to       =  "";
+                    $bcc_string     =  "";
+
+                    $res = MailHelper::send_email(['from_mail' => $from_mail, 'mail' => $to_mail , 'cc' => $cc_string, 'subject' => $subject, 'message' => $message, 'attachments' => $attachments, 'reply_to' => $reply_to, 'bcc' => $bcc_string]);
+
+                    
+                    break;
+                
+                default:
+                    # code...
+                    break;
+            }
+
+        }
+
+        return true;
+
 
     }
 
@@ -228,14 +368,13 @@ class ThzController extends BaseController
 
     }
 
-    private function insertTicket($data){
+private function insertTicket($data)
-
+{
     $data['created_by'] = get_session_userid();
-        $result = $this->thzMasterModel->insert($data);
+    $this->thzMasterModel->insert($data);
 
-        return $result;
+    return $this->thzMasterModel->insertID(); // returns the inserted row's ID
-
+}
-    }
 
 
 

app/Models/ThzMasterNotesModel.php

@@ -95,7 +95,7 @@ class ThzMasterNotesModel extends Model
                     LEFT JOIN thz_master 
                             ON thz_master.thz_id = thz_master_notes.thz_id 
                         AND LOWER(thz_master_notes.notes_by) = 'user'
-                    WHERE thz_master_notes.thz_id = " . (int)$thz_id . "
+                    WHERE thz_master_notes.thz_id = '.(int)$thz_id.'
                     ORDER BY thz_master_notes.created_at ASC";
 
         $result = $this->db->query($notes_sql)->getResultArray();

app/Views/client_onboarding.php

@@ -570,16 +570,17 @@ body {
             if (otherCard !== card) {
                 const otherContent = otherCard.querySelector('.card-content');
                 const otherIcon = otherCard.querySelector('.accordion-icon i');
-                otherIcon.classList.add('mdi mdi-chevron-down');
+                otherIcon.setAttribute('class', 'mdi mdi-chevron-down');
+
             }
         });
 
         // Toggle current accordion
         content.classList.toggle('active');
         if (content.classList.contains('active')) {
-            icon.classList.add('mdi mdi-chevron-up');
+            icon.classList.setAttribute('class', 'mdi mdi-chevron-up');
         } else {
-            icon.classList.add('mdi mdi-chevron-down');
+            icon.classList.setAttribute('class', 'mdi mdi-chevron-down');
         }
     }