diff --git a/app/Controllers/TicketController.php b/app/Controllers/TicketController.php
index 93ddee10..7b4ef595 100644
--- a/app/Controllers/TicketController.php
+++ b/app/Controllers/TicketController.php
@@ -1216,31 +1216,36 @@ class TicketController extends BaseController
                 'claim_type' => ['label'  => 'Claim Type','rules'  => 'required',
                     'errors' => ['required' => 'Claim Type is required']
                 ],
-                'hospital_name' => ['label'  => 'Hospital Name','rules'  => 'required|regex_match[/^[a-zA-Z0-9\s\-]+$/]',
-                    'errors' => ['required' => 'Hospital Name is required','regex_match' => 'Hospital Name can contain letters, numbers, spaces, and hyphens.']
+                'hospital_name' => ['label'  => 'Hospital Name','rules'  => 'required',
+                    'errors' => ['required' => 'Hospital Name is required']
+                ],
+                'hospital_address' => ['label'  => 'Hospital Address','rules'  => 'required',
+                    'errors' => ['required' => 'Hospital Address is required']
                 ],
-                'hospital_address' => ['label'  => 'Hospital Address','rules'  => 'permit_empty','errors' => []],
                     'hospital_state' => [
                         'label'  => 'hospital_State',
-                        'rules'  => 'permit_empty|regex_match[/^[a-zA-Z\s\-]+$/]',
+                        'rules'  => 'required|regex_match[/^[a-zA-Z\s\-]+$/]',
                         'errors' => [
+                            'required'    => 'Hospital State is required.',
                             'regex_match' => 'Hospital State name can only contain letters, spaces, and hyphens.'
                         ]
                     ],
                     'hospital_city' => [
-                        'rules'  => 'permit_empty|regex_match[/^[a-zA-Z0-9\s\-]+$/]',
+                        'rules'  => 'required|regex_match[/^[a-zA-Z0-9\s\-]+$/]',
                         'errors' => [
+                            'required' => 'Hospital City is required',
                             'regex_match' => 'Hospital City can contain letters, numbers, spaces, and hyphens.'
                         ]
                     ],
                     'hospital_pin_code' => [
-                        'rules'  => 'permit_empty|numeric|exact_length[6]',
+                        'rules'  => 'required|numeric|exact_length[6]',
                         'errors' => [
+                            'required' => 'Hospital Pincode is required.',
                             'numeric'      => 'Hospital Pincode must be digits only.',
                             'exact_length' => 'Hospital Pincode must be exactly 6 digits.'
                         ]
                     ],
-                'hospital_phone_no' => ['label'  => 'Hospital Phone','rules'  => 'permit_empty|numeric|min_length[10]',
+                'hospital_phone_no' => ['label'  => 'Hospital Phone','rules'  => 'required|numeric|min_length[10]',
                     'errors' => ['min_length' => 'Phone number too short']
                 ],
                 'doa' => ['label'  => 'DOA', 'rules'  => 'required',
@@ -1546,31 +1551,22 @@ class TicketController extends BaseController
                 'claim_type' => ['label'  => 'Claim Type','rules'  => 'required',
                     'errors' => ['required' => 'Claim Type is required']
                 ],
-                'hospital_name' => ['label'  => 'Hospital Name','rules'  => 'required|regex_match[/^[a-zA-Z0-9\s\-]+$/]',
-                    'errors' => ['required' => 'Hospital Name is required','regex_match' => 'Hospital Name can contain letters, numbers, spaces, and hyphens.']
+                'hospital_name' => ['label'  => 'Hospital Name','rules'  => 'required',
+                    'errors' => ['required' => 'Hospital Name is required']
                 ],
-                'hospital_address' => ['label'  => 'Hospital Address','rules'  => 'permit_empty','errors' => []],
-                'hospital_state' => [
-                        'label'  => 'hospital_State',
-                        'rules'  => 'permit_empty|regex_match[/^[a-zA-Z\s\-]+$/]',
-                        'errors' => [
-                            'regex_match' => 'Hospital State name can only contain letters, spaces, and hyphens.'
-                        ]
+                'hospital_address' => ['label'  => 'Hospital Address','rules'  => 'required',
+                    'errors' => ['required' => 'Hospital Address is required']
                 ],
-                'hospital_city' => [
-                        'rules'  => 'permit_empty|regex_match[/^[a-zA-Z0-9\s\-]+$/]',
-                        'errors' => [
-                            'regex_match' => 'Hospital City can contain letters, numbers, spaces, and hyphens.'
-                        ]
+                'hospital_city' => ['label'  => 'Hospital City','rules'  => 'required',
+                    'errors' => ['required' => 'City is required']
                 ],
-                'hospital_pin_code' => [
-                        'rules'  => 'permit_empty|numeric|exact_length[6]',
-                        'errors' => [
-                            'numeric'      => 'Hospital Pincode must be digits only.',
-                            'exact_length' => 'Hospital Pincode must be exactly 6 digits.'
-                        ]
+                'hospital_state' => ['label'  => 'Hospital State','rules'  => 'required',
+                    'errors' => ['required' => 'State is required']
                 ],
-                'hospital_phone_no' => ['label'  => 'Hospital Phone','rules'  => 'permit_empty|numeric|min_length[10]',
+                'hospital_pin_code' => ['label'  => 'Hospital Pincode','rules'  => 'required|numeric|exact_length[6]',
+                    'errors' => ['exact_length' => 'Pincode must be 6 digits']
+                ],
+                'hospital_phone_no' => ['label'  => 'Hospital Phone','rules'  => 'required|numeric|min_length[10]',
                     'errors' => ['min_length' => 'Phone number too short']
                 ],
                 'doa' => ['label'  => 'DOA', 'rules'  => 'required',
@@ -3142,12 +3138,11 @@ class TicketController extends BaseController
                 ],
                 'url.*' => [
                     'label'  => 'URL',
-                    'rules'  => 'if_exist|required|regex_match[/^(https?:\/\/)?([\da-z\.-]+)\.([a-z\.]{2,6})([\/\w \.-]*)*\/?$/]',
+                    'rules'  => 'required',
                     'errors' => [
-                        'required'    => 'URL is required.',
-                        'regex_match' => 'The URL format is invalid. Example: www.google.com or https://google.com'
+                        'required'    => 'URL is required',
                     ]
-                ],
+                ]
             ];
 
         if (!$this->validate($rules)) {